Benefits:

• Health Coverage (Medical, Dental, Vision, One Medical Membership)

• Equity (Stock Options)

• 401k (Mass Mutual)

• FSA

• Vacation Policy (Flexible Time Off) Life Insurance (Long-Term Disability and Life Insurance) Team Outings & Trips (Quarterly and Annual) Workplace Perfection (Ergonomics Budget) Monthly Team Lunches

Experience Requirements:

• 3+ years in a marketing operations role, preferably in a B2B SaaS or technology company

• Hands-on experience managing Salesforce and marketing automation platforms (ActiveCampaign, Mailchimp, Outreach)

• Experience building and executing account-based marketing strategies

Responsibilities:

• Lead and optimize ZestyAI’s marketing technology stack

• Design and implement an ABM infrastructure

• Establish and enforce governance policies for data quality

• Manage and optimize marketing automation systems

• Oversee the health and accuracy of the marketing database Develop and manage segmentation strategies Partner with marketing, sales, and product teams to build and execute campaigns Create and maintain lead scoring models Implement and manage attribution methodologies Own the creation of dashboards and reporting Provide actionable insights and recommendations based on data analysis Partner with sales, revenue operations, and customer success teams Train cross-functional teams on marketing automation tools

Experience Requirements:

• 5+ years of experience developing user interfaces with TypeScript, React

• Demonstrated experience in front-end architecture

• Strong proficiency in translating design mockups

• Experience with state management solutions

• Solid understanding of accessibility standards

Responsibilities:

• Architect, design, and develop front-end systems

• Rapidly translate Figma mockups into fully functional user interfaces

• Lead the design reviews

• Optimize applications for speed, scalability, and cross-browser compatibility

• Implement and manage state management solutions

Education Requirements:

• Bachelor's degree in Computer Science or a related field

Experience Requirements:

• 2+ years of experience in software testing and automation framework development

• Proficiency in test frameworks such as Postman, Selenium, and Puppeteer

• Solid coding skills in Python and TypeScript

Responsibilities:

• Lead the QA process for our releases

• Develop automated tests for APIs

• Create automated UI tests

• Collaborate with the DevOps team to design and build test automation frameworks

• Continuously enhance testing processes

Benefits:

• Market competitive salary

• Medical insurance and competitive medical benefits

• Funding for skill development and lifelong learning

• Remote-first approach

• Regular bonus and equity refresh opportunities

Education Requirements:

• Bachelor's or Master's degree in Computer Science from top institutions in India

Experience Requirements:

• At least 12 years of experience in software development, with a minimum of 5 years in a leadership role managing 6-8 direct reporters.

• Extensive hands-on experience with technologies such as Apache Spark, Flink, Kubernetes, and Scylla DB.

• Proven track record of being an open-source committer for Apache Spark

• Proven track record as a hands-on coder in Scala, with preferred knowledge in AI or machine learning.

• Demonstrated ability to lead teams to deliver on-time and high-quality software releases

Other Requirements:

• Strong project management skills, with experience in agile methodologies

• Exceptional problem-solving abilities and a keen attention to detail

• Excellent verbal and written communication skills

Responsibilities:

• Technical Leadership

• Hands-on Development

• Project Management

• Mentorship and Team Development

• Quality Assurance

Benefits:

• Market competitive salary

• Medical insurance and competitive medical benefits

• Funding for skill development and lifelong learning

• Remote-first approach

• Regular bonus and equity refresh opportunities

Education Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field

Experience Requirements:

• 10+ years of experience in customer support/service roles within B2B enterprise SaaS organizations, with at least 7 years in a leadership position

• Demonstrated ability to lead and scale support teams, with a hands-on approach to process development and team management

• Strong technical acumen and ability to grasp complex software solutions. Must-have technical expertise on Apache Spark.

• Exceptional communication and interpersonal skills, with the ability to articulate clearly and empathize with clients

• Experience in setting up and managing support services across different time zones

Other Requirements:

• Proven track record of improving customer satisfaction and support efficiency

• Familiarity with support software, ticketing systems, and CRM tools like Fresh service

• Preferred: she/he has worked with AML or Fraud or Cybersecurity software

Responsibilities:

• Leadership and Strategy

• Process Development

• Team Development

• Technical and Client Empathy

• Cross-functional Collaboration

Benefits:

• Competitive salary and benefits

• Opportunity to work with state-of-the-art technology

• Flexible working hours

• A dynamic and collaborative work environment

• Excellent career growth opportunities

Education Requirements:

• Bachelor's degree in Computer Science Engineering

Experience Requirements:

• Minimum 2+ years of professional experience with at least 1 year of Product Management experience

Other Requirements:

• Excellent communication skills

• Strong relationship builder

• Experience diving deep into complex problems and using data to drive decisions

• High agency and ownership mentality

• Experience with internal tools development is beneficial but not required

• Keen interest in leveraging ongoing advancements in AI

• Bonus: Experience in building operational dashboards and workflow automation tools

Responsibilities:

• Evolve a short-term and long-term product vision & roadmap

• Drive product development

• Support the development of internal tools and dashboards

• Manage & coordinate with concerned teams

• Work closely with the Product lead and Founders on prioritisation of tasks & projects for every sprint

Benefits:

• Competitive salary and benefits

• Opportunity to work with cutting-edge technology in AI

• Flexible working hours and remote work options

• A dynamic, collaborative, and inclusive work environment

• Excellent career growth opportunities

Education Requirements:

• Bachelor’s degree in Computer Science, Engineering, or related field

Experience Requirements:

• 3+ years of experience as a Cloud Engineer or similar role

Other Requirements:

• Extensive experience with cloud platforms (preferably Azure)

• Proficiency in tools such as Terraform, Docker, and Kubernetes

• Strong experience in automating cloud infrastructure and workflows

• Proven ability to design cloud solutions

• Expertise in implementing security best practices

• Strong analytical skills

Responsibilities:

• Customer Deployment

• Solution Design

• Automation & IAC

• Scalability & Optimization

• Collaboration

Benefits:

• Competitive salary and benefits

• Opportunity to work with cutting-edge technology in AI

• Flexible working hours and remote work options

• A dynamic, collaborative, and inclusive work environment

• Excellent career growth opportunities

Education Requirements:

• Bachelor’s degree in Computer Science, Engineering, or related field

Experience Requirements:

• 1+ years of experience as a Cloud Engineer

Other Requirements:

• Experience with cloud platforms (preferably Azure)

• Proficiency in tools such as Terraform, Docker, and Kubernetes

• Experience in automating cloud infrastructure and workflows

• Proven ability to design cloud solutions

• Strong written and verbal communication skills

Responsibilities:

• Customer Deployment

• Solution Design

• Automation & Infrastructure as Code

• Scalability & Optimization

• Collaboration

Benefits:

• Competitive salary and benefits

• Opportunity to work with state-of-the-art technology

• Flexible working hours

• A dynamic and collaborative work environment

• Excellent career growth opportunities

Education Requirements:

• Bachelor’s Degree in Engineering

Experience Requirements:

• 5+ years of experience as a Quality Assurance Engineer

• 2+ years of experience in leading a team of Quality Assurance Engineers

Other Requirements:

• Hands on exposure to Quality Assurance automation tools

• Critical thinking and problem-solving skills

• Attention to detail

• Excellent analytical and multitasking skills

• Excellent communication skills

Responsibilities:

• Own the Quality Engineering or Lead a team Quality Assurance Engineers

• Prioritise and plan testing activities

• Review and analyse requirements

• Develop test plans and test cases

• Identify and report issues

Benefits:

• Paid time off

• Training programs

• On-site and/or remote positions

Education Requirements:

• Bachelor’s degree or equivalent

Experience Requirements:

• 4+ years of underwriting experience

• Experience in Encompass preferred

• Highly organized, detail-oriented, and able to prioritize

• Good communication skills (both verbal and written), strong data analysis skills, and high mathematical aptitude

• Proficiency in Microsoft Office and automated underwriting systems

Other Requirements:

• Willingness to work in any shift

Responsibilities:

• Review and verify the loan against supporting documentation to ensure file is meeting agency and client overlays

• Analyze loan risk and request additional information through conditions and third-party ordering as needed

• Check loan eligibility decisions and the correctness of approving or rejecting applications

• Verify, add, delete, or waive conditions as applicable in Encompass based on each pipeline/broker

• Ensure compliance with regulatory standards, company policies, and guideline

Benefits:

• Paid time off

• Training programs

• On-site and/or remote positions

Education Requirements:

• Bachelor’s degree or equivalent

Experience Requirements:

• 2+ years of mortgage experience

• Understanding of loan underwriting and processing procedures

• Experience in Encompass preferred

• Highly organized, detail-oriented, and able to prioritize

• Good communication skills (both verbal and written), strong data analysis skills, and high mathematical aptitude

Other Requirements:

• Willingness to work in any shift

Responsibilities:

• Review document checklists to ensure completeness and accuracy

• Perform loan setup and Indexing on the documents received

• Request additional information through conditions and third-party ordering as needed

• Understanding of mortgage loan products (FHA/VA/CONV/USDA) and knowledge of mortgage procedures, processes

• Ensure compliance with regulatory standards, company policies, and guideline

Benefits:

• Best in Class Medical Insurance

• Mental Health Programs

• Contemporary Leave Policy

• Company Sponsored Offsites

Education Requirements:

• An Engineering/Master’s Degree from a reputed institute

Experience Requirements:

• 8+ year of experience in the B2B/SaaS/Enterprise domain

• 6-10 Years Experience

• 3 - 5 Years Experience

• 0.6-4 Experience

• 8-15 Experience

Other Requirements:

• Ability to engage and influence key stakeholders in accounts

• Effective in performing technical/functional activities required during pre-sales stage

• Experience in Solution/Concept selling (CRM/ ERP/ Enterprise/ Contact Centers/ SaaS/ CPaaS Solutions)

• Should be comfortable in understanding and explaining technology and solutions with a consultative approach

• Excellent communication, presentation, and negotiation skills

• Self-motivated and results-driven with a passion for sales

• Ability to work independently and as part of a team

• Strong problem-solving and decision-making skills

• Ability to work independently in a fast-paced & dynamic environment

• Proficiency in Gujrati, including an in-depth understanding of grammar, syntax, and cultural nuances

• Understanding with NLP (Natural Language Processing) and conversational AI technologies

• Strong communication skills and the ability to work collaboratively in a team environment

• Attention to detail and a passion for language and linguistic analysis

• Previous experience in linguistic analysis, translation, or NLP projects is desirable

• Ability to adapt to a dynamic work environment and handle multiple tasks simultaneously

• Experience in working with language data, annotation tools, and linguistic databases

• Understanding of machine learning concepts and their application to language processing

Responsibilities:

• Identify, prospect & qualify the potential sales opportunities of our products offerings in the Large Enterprises segment in the assigned geography/region/industry vertical and achieve the sales revenue targets

• Build and maintain a robust sales pipeline and consistently track progress

• Create/maintain excellent relationships with potential customers at CXO level executives

• Assist in conducting product demonstrations and articulate the value proposition of our solutions

• Collaborate with cross-functional teams, including Marketing and Product, to align sales efforts with company goals

Education Requirements:

• Currently enrolled or recently graduated with MS or PhD in Computer Science, Electrical Engineering, Statistics, or equivalent fields. Specialization in data engineering preferred.

• Current BS or MS student or recent graduate. CS major is a plus

• Currently Enrolled or graduated with MS or PhD in Computer Science, Electrical Engineering, Statistics, or equivalent fields. Specialization in machine learning preferred.

• BS or MS in Computer Science or related field

Experience Requirements:

• Strong understanding of data engineering principles using big data technologies

• Expertise in relational databases (MSSQL/MySQL/Postgres) and expertise in SQL. Exposure to NoSQL such as Cassandra. MongoDB will be a plus

• Experience with distributed computing using Hadoop and Spark

• Exposure to deploying ETL pipelines such as AirFlow, AWS Data Pipeline, AWS Glue

• Excellent programming skills in Java, SCALA or Python. Python is preferred. Experience using Tableau for data visualization will be a plus Preferred: Ability to stay-on for part-time or full-time as a co-op until May 2020 Ability to demonstrate a portfolio of projects (GitHub, papers, etc.)React/Redux, HTML5, CSS3, JavaScript, Python, Django and REST API’s Strong foundation in Computer Science, with deep knowledge of data structures, algorithms, and software design Experience with GIT, CI/CD tools, Atlassian software, AWS CodeDeploy, Lambda, Serverless a plus Experience with Elasticsearch/ELK stack a plus Contribute with ideas to overall product strategy and roadmap Self-starter to take ownership of the platform engineering and application development Work on multiple projects simultaneously and get things done. Take products from prototype to production Collaborate with other team members for continuous development Preferred: Ability to stay-on for part-time or full-time as a co-op until May 2020 Ability to demonstrate a portfolio of projects (GitHub, papers, etc.) Strong understanding of machine learning algorithms & principles (regression analysis, time series, probabilistic models, supervised classification and unsupervised learning), and their application. Experience with Deep Learning algorithms such as Convolutional Neural Networks, Recurrent Neural Networks and LSTM. Familiarity with Deep Learning frameworks such as TensorFlow and PyTorch, and strong experience in at least one of those. Excellent programming skills in prototyping languages such as Python and R. Python is preferred. Ability to demonstrate a portfolio of projects (GitHub, papers, etc.) will be a plus. Smart, motivated and can-do attitude is absolute must. Excellent verbal and written communication. React/Redux, HTML5, CSS3, JavaScript, Python, Django and REST API’s BS or MS in Computer Science or related field Strong foundation in Computer Science, with deep knowledge of data structures, algorithms, and software design Experience with GIT, CI/CD tools, Sentry, Atlassian software and AWS CodeDeploy a plus Contribute with ideas to overall product strategy and roadmap Improve codebase with continuous refactoring Self-starter to take ownership of the platform engineering and application development Work on multiple projects simultaneously and get things done. Take products from prototype to production Collaborate with team in Sunnyvale, CA to lead 24x7 product development

Responsibilities:

• participating in developing and deploying fault-tolerant ETL pipelines, perform data visualization and enable the development of ML algorithms

• participating in developing and deploying frontend/backend applications, creating vizualization dashboards and developing ways to integrate high frequency data data from devices onto our platform

• participating in developing and deploying fault-tolerant ETL pipelines, perform data visualization and enable the development of ML algorithms

• participating in developing and deploying frontend/backend applications, creating vizualization dashboards and developing ways to integrate high frequency data data from devices onto our platform

Education Requirements:

• BS or MS in Computer Science or related field

Experience Requirements:

• React/Redux, HTML5, CSS3, JavaScript, Python, Django and REST API’s

• Strong foundation in Computer Science, with deep knowledge of data structures, algorithms, and software design

• Experience with GIT, CI/CD tools, Sentry, Atlassian software and AWS CodeDeploy a plus

• Contribute with ideas to overall product strategy and roadmap

• Improve codebase with continuous refactoring

Responsibilities:

• participating in developing and deploying frontend/backend applications, creating vizualization dashboards and developing ways to integrate high frequency data data from devices onto our platform

Experience Requirements:

• 5 - 7 years

Experience Requirements:

• 2 to 4 yrs

Experience Requirements:

• 1 to 2 yrs

Education Requirements:

• Bachelor's Degree in Forensics, Operations, Physical Security or a related field

Experience Requirements:

• At least 5-7 years of experience in a customer support/security environment, with at least 3 years in a supervisory role

Other Requirements:

• Proven ability to manage multiple projects simultaneously with strict attention to detail

• Strong interest in security services and operations

• Excellent verbal and written communication skills to interact effectively with a diverse group of stakeholders

• Strong problem-solving skills and the ability to work independently with minimal guidance

• Demonstrated experience in delivering client-focused solutions based on customer needs

• Working understanding of physical security and site protection

• Experience in managing a security operations center or similar environment

Responsibilities:

• Team Supervision and Management

• Operations Oversight

• Incident Management

• Client Relationship Management

• Partner GSOC Management

Experience Requirements:

• Minimum of 3 years experience operating box straight trucks

Other Requirements:

• Valid AZ through DZ driver's license

• Insurability by our underwriting

• Ability to use smartphone applications

Responsibilities:

• Ensure safe, reliable operation of class 3-7 box truck delivery vehicles

• Manually drive the vehicles on assigned routes

• Display customer service orientation

• Assist with safe, secure loading and unloading of customer goods

Benefits:

• Fast-paced and team-oriented environment

• Phaidra is a 100% remote company with a digital nomad policy

• Competitive compensation & equity

• Outsized responsibilities & professional development

• Training is foundational; functional, and customer immersion focused. Training is foundational; functional, and customer immersion focused.Monthly remote work stipendMedical, dental, and vision insurance (exact benefits vary by region).Unlimited paid time off, with a minimum of 20 days off per year requirement.Paid parental leave (exact benefits vary by region).Home office setup allowance and company MacBook

Experience Requirements:

• 5-10 years of work experience as a controls engineer, programmer, or equivalent

• Knowledge of chiller plant fundamentals, configurations, and sequence of operations

• Understanding of applied thermodynamics for cooling systems, refrigeration systems, and hydronics

• Experience in controls design engineering, or strong working knowledge of industrial and commercial control systems and protocols such as BACnet and Modbus

• Experience programming control systems with PLC, ladder logic, text, or block programming languages

Other Requirements:

• Deep understanding of data center specific controls and cooling methodologies

• Understanding the applications and control strategies of air side chilled water and direct expansion cooling systems

• Strong proficiency in working with data center operations teams and contributing to solving field operations related problems and challenges

• Ability to analyze the performance and viability of your engineered solutions

• Passion for problem solving and using scalable solutions to solve repeat problems

• Ability to translate a combination of customer-stated and customer-implied needs into coherent needs documentation for use by the software development team

• Good educational background in one or more related disciplines pertinent to your area of expertise. Example disciplines include Mechanical Engineering, Computer Science, Software Engineering, Control Theory, Applied Mathematics and other various engineering and applied science fields

• Ability to read and write Python scripts (in collaboration with the software engineering team) to implement Phaidra's AI development tool for customer use cases

• Exhibits excellent communication skills and has the ability to explain complex domain specific concepts to non-domain experts and also explain complex AI and ML specific concepts to non-AI/ML specific customers

• Supports peers and helps them to improve their work and does pairing sessions

• Shares our company values: curiosity, transparency & directness, outcome-based performance, and customer empathy

Responsibilities:

• As the subject matter expert, (SME), you will use Phaidra’s products and your knowledge of the customers' needs to create a model of the facility for ingestion by the AI Agent. This will require working closely with our AI research and machine learning application engineering teams as they create the algorithms that turn sensor data into actionable insights.

• You will work with the product team to identify and define product requirements based upon each customer’s specification and needs. You will work closely with other AI Controls Solutions Engineers and the Product team to ensure our automated tools enable Phaidra to scale across thousands of customers