AI Jobs
Find the latest job opportunities in AI and tech
Has Salary
Find the latest job opportunities in AI and tech
Has Salary
Find the latest job opportunities in AI and tech
Has Salary
Enterprise and Mid-Market Account Executive (Sales)
LegalOn is an AI-powered platform for contract review, helping legal teams negotiate stronger contracts up to 85% faster with its advanced capabilities.
Benefits:
Health, Dental, Vision insurance
401K
Experience Requirements:
4+ years of experience as an Account Executive in legal/legal adjacent industry, or 10+ years in the legal industry working with attorneys, and/or V/C-level executives
experience executing deals across primarily mid-market and enterprise segments, ranging from $10k - $100k++, with deal cycles ranging from days to 12 months (or more, in some cases)
Other Requirements:
excellent communication skills
strong work ethic
proven track record of success in SaaS sales
Experience in the legal/legaltech industry is REQUIRED!
self-motivated individual with a passion for sales, growth and technology
Responsibilities:
Identify potential customers and generate new business opportunities for the company
Collaborate with the SDR and Marketing teams to develop strategies for reaching sales targets
Use customer relationship management (CRM) software to manage leads and sales activities
Provide regular reports on sales activities and results to management
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Legal Contractor for AI Development
LegalOn is an AI-powered platform for contract review, helping legal teams negotiate stronger contracts up to 85% faster with its advanced capabilities.
Education Requirements:
JD and active membership in a US state bar
Experience Requirements:
5+ years experience primarily focused on commercial contracting working on a range of common contracts (MSA, NDA, Contractor Agreements, etc.)
Demonstrate a deep knowledge of commercial contracting with experience creating templates and playbooks
You have experience managing complex, document-centric projects
Other Requirements:
Driven to set a high standard and continuously improve
You are organized and have high attention to detail
LLM prompt training and/or experience is a plus
Responsibilities:
Adapting customer's contract review playbooks to our AI contract review technology
Drafting simple and clear legal language that captures the core concepts of a customer's playbook
Breaking complex legal concepts down into individual concepts
Turning legal rules and concepts into clear, concise sentences
Drafting concise, plain-language sentences for redlines
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VP of Product
LegalOn is an AI-powered platform for contract review, helping legal teams negotiate stronger contracts up to 85% faster with its advanced capabilities.
Benefits:
comprehensive health, dental, and vision insurance
generous PTO
401K plan
Experience Requirements:
Deeply comfortable and excited about developing next generation experiences and solutions with GenAI
Data driven and focused on setting and driving key performance metrics like monthly active users and NPS
Ability to hire, lead, and coach top product management talent
You have a bias for action, and a deep understanding of design-thinking and iterative, customer-focused product development
JD or substantive experience in the legal field / legal technology (Preferred)
Other Requirements:
Customer-focused and demonstrated ability to effectively engage directly with customers
Demonstrated ability to communicate clearly and effectively with customers and internal stakeholders at all levels of the organization
Organized and detail-oriented, able to keep multiple complex projects on track simultaneously
Relentlessly resourceful – able to get things done despite constraints, roadblocks, and setbacks
Japanese language skills (Bonus)
Responsibilities:
Craft the product strategy for our legal AI products serving professionals in the US, Japan, and around the world
Work closely with customers to ensure our product is easy to learn, easy to use, and delivers compelling value that drives regular user engagement
Work closely with engineering teams in the US and Japan in an iterative development environment to adapt and create new features that delight customers, driving a high Net Promoter Score and a high win rate for our sales team
Deeply understand all of our customer personas to analyze pain points, set priorities, and create solutions
Effectively represent and communicate the product’s strategy, roadmap, challenges, needs and value proposition to internal teams (including engineering, sales, design, and senior leadership) as well as customers
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Commercial Counsel, Legal Content
LegalOn is an AI-powered platform for contract review, helping legal teams negotiate stronger contracts up to 85% faster with its advanced capabilities.
Benefits:
comprehensive health, dental, and vision insurance
generous PTO
401K plan
Education Requirements:
JD and active membership in a US state bar
Experience Requirements:
5+ years experience primarily focused on commercial contracting in an in-house context, working with a range of common contracts, demonstrating a deep knowledge of commercial contracting
Experience working with product teams in the development of new features
Other Requirements:
Ability to write contract language and guidance that is clear and practical
Ability to translate legal concepts clearly and persuasively into written sales, marketing, and help center materials
Deeply interested and active in learning and developing expert-level knowledge in new contract areas
Driven to set a high standard and continuously improve
You are organized and have high attention to detail
Responsibilities:
Create legal content that powers our AI – including creating contract review playbooks, model contract language, practical guidance that explains contract provisions and provides insights for negotiation, and contract templates
Translate legal concepts clearly and persuasively into help center articles and sales and marketing training materials
Learn and develop expert-level knowledge in new contract areas
Support Customer Success and Sales with client facing calls for training and assistance
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Sr. Full Stack Engineer
Talentpair is a recruiting platform focused on creating a more sustainable, trusted, equitable, and inclusive system for companies and candidates.
Benefits:
Medical insurance
Dental insurance
Vision insurance
401k
Unlimited PTO
Experience Requirements:
Minimum of 5 years of professional experience in software development
Familiarity with Rust, C/C++, GO, and/or Swift
Familiarity with Javascript/Typescript, HTML, CSS
General familiarity with databases, distributed systems, data pipelines/warehouses, networking
Other Requirements:
Work Authorization Required (US)
Comfort working in a fast-paced and low process environment.
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Mobile Engineer (Android)
Abridge is an enterprise-grade AI platform for clinical conversations, transforming patient-clinician interactions into structured clinical notes in real-time.
Benefits:
13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.
Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA.
16 weeks paid parental leave for all full-time employees.
401k and Contribution matching to help invest in your future.
Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
Experience Requirements:
5+ years’ experience building, shipping, and supporting mobile applications for the enterprise market.
Have independently worked and delivered a small app or entire feature in a larger app
Excitement about working in our mobile tech stack, which includes both React Native and Android/iOS Native
Bonus points if you have experience with any of the following on mobile: audio playback, audio recording, file encryption, or online vs. offline mode
Other Requirements:
Ability to act with autonomy & self-direction while working well in a team environment
Willingness to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly
Are comfortable with working across domains and languages with a curiosity to experiment & learn new things
Must be willing to work from our SF or NY office at least 3x per week
Responsibilities:
Scale up our business by designing, building, and supporting easy-to-use mobile applications
Make and implement technology decisions that support business needs without compromising security, privacy, or quality
Enhance existing systems to add new functionality, and to improve performance, stability, quality, and security
Advocate for high standards; make quality-of-life improvements to the codebase; and help limit the growth of technical debt
Build deep user empathy and maintain a user-centric mindset
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Senior Data Analyst
Abridge is an enterprise-grade AI platform for clinical conversations, transforming patient-clinician interactions into structured clinical notes in real-time.
Benefits:
13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.
Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA.
16 weeks paid parental leave for all full-time employees.
401k and Contribution matching to help invest in your future.
Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
Experience Requirements:
8+ years of experience in Data Analytics, BI or a related field, ideally at a product-focused software company.
Expert-level SQL skills with proficiency in writing efficient queries on large and complex data sets.
Understanding of database technology and experience with a cloud SQL data warehouse (e.g. BigQuery, Postgres, Snowflake)
Experience in analytical data modeling and schema design
Experience with a data visualization tool (e.g. Tableau, Looker, Sigma)
Other Requirements:
Excellent communicator capable of effectively delivering quantitative findings to non-technical stakeholders in a clear and compelling fashion.
A team player, comfortable assisting others across the organization in solving data problems and answering questions with data
Passion for data quality, with a keen interest in data drill down and problem-solving
Ability to prioritize amidst changing priorities in a fast moving environment
Must be willing to work from our SF office at least 3x per week
Responsibilities:
Extract meaningful insights and identify trends and patterns relevant to our business and product, by collecting, cleaning, and analyzing internal and external data
Ensure end-to-end visibility and understanding of our AI generation pipelines, from internal quality metrics to automated assessment in production.
Investigate and correct issues identified through data operations monitors, tools, and reports.
Effectively communicate trends and patterns to internal and external stakeholders, by developing and maintaining live dashboards
Serve as a domain expert for the business context of our analytics data, sharing your understanding of the assumptions and limitations of our business metrics.
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Platform Engineer
Abridge is an enterprise-grade AI platform for clinical conversations, transforming patient-clinician interactions into structured clinical notes in real-time.
Benefits:
13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.
Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA.
16 weeks paid parental leave for all full-time employees.
401k and Contribution matching to help invest in your future.
Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
Experience Requirements:
5+ years of platform/devops experience in a cloud-native software company
Familiar with the care+feeding of Kubernetes clusters, including creating and maintaining helm charts for application deployments
Experienced in creating and maintaining CI/CD pipelines for both Infrastructure as code deployments as well as application code deployments. (Terragrunt, Atlas, ArgoCD, Octopus Deploy, Travis CI, etc.)
Comfortable implementing and securing services in Google Cloud Platform as Infrastructure as code, including GCP Projects, VPC Networks, Google Kubernetes Engine, and IAM Roles, Groups and policies
Experienced with backend scripting languages (e.g. Python, GoLang, Javascript, Rust, Bash.)
Other Requirements:
Up-to-date on industry best-practices and tools, and enjoy learning new things
Excited about being hands-on in a fast-moving, productive, and supportive environment
Willing to pitch in wherever needed - as a fast-moving startup we need to do good work, quickly
Must be willing to work from our SF or NY office at least 3x per week
Must be willing to travel up to 10%
Responsibilities:
Partner with application engineers to build and deploy reliable, performant, and secure infrastructure for our mobile + web-based applications
Collaborate with engineers + customers to create secure integrations between Abridge and healthcare systems
Enable application teams to practice “you build it, you run it” by providing tools + process for monitoring performance, availability, and reliability
Identify opportunities to improve engineering velocity, and lead efforts to make those improvements through tooling and process
Manage CI/CD pipelines and the other major parts of our cloud-based development infrastructure
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IT Operations Manager
Abridge is an enterprise-grade AI platform for clinical conversations, transforming patient-clinician interactions into structured clinical notes in real-time.
Benefits:
13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.
Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA.
16 weeks paid parental leave for all full-time employees.
401k and Contribution matching to help invest in your future.
Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
Experience Requirements:
5+ years of experience in IT Operations, Systems Administration, or a similar role, preferably within a cloud-native environment.
2+ years of experience as a people manager, hiring and developing your team for their own career goals and growth.
Proven hands-on experience managing core IT infrastructure components like MDM solutions (Rippling or similar), ITSM and ITAM platforms (Freshservice or similar), and collaboration suites (e.g. Google Workspace, Slack, Zoom, Notion, etc…).
Experience managing IT Operations in a regulated environment (healthcare, finance, government).
Other Requirements:
Strong troubleshooting skills across macOS, Windows, networking concepts, and SaaS applications.
Experience developing and documenting IT processes (e.g., onboarding/offboarding, incident management).
Solid understanding of IT security principles and best practices for endpoints and cloud applications.
Excellent communication, interpersonal, and customer service skills.
Proactive, self-starter attitude with the ability to manage multiple and changing priorities effectively, especially in an initially solo role.
Responsibilities:
Build the IT Operations Team: Define roles, recruit, hire, onboard, and mentor future IT Operations Engineers reporting to you.
Transition to Leadership: Evolve into a people manager role, setting direction for the IT Operations team, managing performance, fostering development, and overseeing team operations.
Manage core IT systems: Administer and automate Rippling (MDM), Freshservice (ITSM, Project Management, Asset Management), Google Workspace, Slack, Notion, Zoom, Linear, and other Enterprise SaaS applications.
Provide hands-on automation support: Serve as the primary point of contact for IT Operations project requests, troubleshooting automations and process workflows for cross-functional business partners and the team at large.
Develop and implement IT processes: Establish and refine processes for employee and asset lifecycle management, incident management, and change management.
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Generalist Opening
Ello is your child's AI read-along companion for Kindergarten to 3rd Grade, designed to transform them into enthusiastic and confident readers.
Other Requirements:
Are you legally authorized to work in the U.S.?
Where are you located? Are you open to relocating to San Francisco?
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Airport General Manager - SFO
Regie.ai is the world’s first AI sales engagement platform, combining predictable human outreach with AI Agents to streamline prospecting and drive revenue.
Benefits:
Flight Privileges: Offered after 30 days for employees and eligible family members!
Competitive pay with daily access to earned wages.
Comprehensive Medical, Dental and Vision Insurance for full-time employees.
Paid time off – 9 paid holidays + 80 hours of PTO in your first year (PTO plans increase with tenure).
401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days.
Education Requirements:
High School diploma, GED or equivalent education.
Bachelor’s degree or equivalent work experience (preferred)
Experience Requirements:
Supervisory experience is required.
Four years of relevant work experience in the aviation or ground handling services industry (preferred)
Other Requirements:
Must be at least 18 years of age.
Must be able to obtain credentials required as per airport or state or customs requirements.
Must be able to frequently push, pull, stoop, squat, kneel, bend, lift up to 70lbs and move up to 70lbs; and constantly walk, stand, handle, grasp and reach out. May have to reach above shoulder occasionally.
Flexibility to work a variety of shifts, including nights, weekends, holidays and overtime.
Must be able to be alert to moving vehicles or aircraft and use radio equipment.
Responsibilities:
Oversight and coordination of the exciting day-to-day airport operations, or a segment of the operation.
Ensuring safe, reliable, efficient, and effective operational and financial performance of the station.
Builds partnerships with customers and sets the example for the delivery of exceptional customer service.
Reviews operational and financial reports to ensure the station is meeting goals and objectives and takes corrective action as required.
Participates in employee relations investigations when complaints arise and resolves issues in a professional and timely manner.
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Product Manager Evangelist - AI for Process
Kore.ai is an enterprise AI company that provides a powerful agent platform and no-code tools to help businesses drive value from AI in work, service, and process optimization.
Education Requirements:
Bachelor’s degree in business, Computer Science, or a related field (or equivalent practical experience)
MBA or an advanced technical degree preferred
Experience Requirements:
Minimum 10+ years of experience in product management or sales engineering within the enterprise software sector, with at least 3 years focused on BPM, RPA, workflow automation, or related technologies required
Previous experience working with or at companies such as UiPath, Pega, Automation Anywhere, Microsoft Power Automate, or similar BPM/automation vendors required
Experience selling to or collaborating with government sector clients required
Established relationships with Microsoft, AWS, or other cloud platform partners required
Demonstrated experience in customer-facing, partner-facing, or sales-facing roles with direct involvement in go-to-market activities
Other Requirements:
Excellent presentation and communication skills with the ability to articulate complex technical concepts in terms of business value
Candidates must be currently residing in the San Francisco/Bay Area required
Responsibilities:
Serve as a product evangelist, engaging with customers, partners, and internal teams
Collaborate with product leadership to define product positioning, messaging, and go-to-market strategies for our AI-powered process automation solutions
Maintain a deep understanding of market trends, the competitive landscape, and evolving customer needs within the process automation domain
Represent the company at industry events, webinars, and customer meetings to build awareness and drive product adoption
Provide sales engineering support for complex sales opportunities, including technical demonstrations, proof-of-concept initiatives, and solution design
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QA Automation Engineer (contract)
Checksum is an AI-powered end-to-end testing tool that automatically generates, maintains, and self-heals tests based on user sessions, ensuring fast and bug-free code deployment.
Benefits:
Catered lunch 3 days a week in our San Francisco office (hybrid flexibility available)
A fast-moving, collaborative team that values execution over ego
A strategic role in shaping the growth trajectory of a cutting-edge AI startup
Hand on collaboration with our co-founders and leadership
Experience Requirements:
1+ years of experience with Playwright, Cypress, or other web automation frameworks, or a strong background in frontend development
1+ years of experience with JavaScript/TypeScript
Other Requirements:
A proactive approach and a drive to make an impact
Experience with AI models and integrating them into your workflow
Excited to work in an early-stage, fast-paced environment where playbooks are still being built
Excited about the opportunity to collaborate with external customers and manage client relationships
Ability to come into the SF Office 4-5 days a week
Responsibilities:
Write clear, concise, and well-structured automated test scripts that cover a wide range of scenarios and edge cases
Integrating AI models into your day to day work flow
Execute automated tests regularly and analyze test results to identify and report defects
Collaborate with developers to reproduce and troubleshoot issues found during testing
Maintain and update test reports and metrics to track the effectiveness of test automation efforts
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Product Marketing Lead, Marketing Automation
Klaviyo is a B2C CRM platform offering marketing, service, and analytics solutions to help brands build strong customer relationships and drive growth.
Benefits:
participation in the company’s annual cash bonus plan
variable compensation (OTE) for sales and customer success roles
equity
sign-on payments
comprehensive range of health, welfare, and wellbeing benefits
Experience Requirements:
8+ years of experience in B2B SaaS product marketing roles
Marketing tech experience and or e-commerce is a huge plus
Other Requirements:
Know what great work looks like – bringing in new product intro frameworks and playbooks for our team, while knowing when to create our own playbook to move fast
Have examples of great positioning and messaging that cut through the noise and differentiated your product or service
Love and thrive in a fast-paced, dynamic environment
Responsibilities:
Researching the market landscape of product areas we’re exploring – including TAM/SAM, competitors, packaging & pricing, and much more
Partnering with the Product team as the voice of our customers, GTM teams, and the market to help shape MVPs and product roadmaps
Launching new, innovative products and features into market that cut through the noisy landscape
Crafting differentiated positioning and messaging to test and establish for new products
Building core sales and marketing assets such as pitch decks, one pagers, enablement trainings, and more to get new products off the ground
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Account Executive - Small-Medium Business
Klaviyo is a B2C CRM platform offering marketing, service, and analytics solutions to help brands build strong customer relationships and drive growth.
Benefits:
participation in the company’s annual cash bonus plan
variable compensation (OTE) for sales and customer success roles
equity
sign-on payments
comprehensive range of health, welfare, and wellbeing benefits
Experience Requirements:
2+ years of closing experience, ideally within Saas/MarTech
Other Requirements:
Must be located on West Coast (potential 3 days/week in office)
Excited, motivated, and inspired by exceeding goals
Aren’t afraid to hear no and embrace failure as an opportunity to improve
Continually seek improvement and are rigorous in your pursuit of it
Are encouraging of your team
Responsibilities:
Build Klaviyo’s SMB client base
Actively manage your pipeline and develop a strategy for long-term sustained success
Support the success of your peers
Exhibit Klaviyo’s values of accountability and effort
Provide guidance and support to new Account Executives
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Founding Engineer
Paradigm is a spreadsheet-based interface that empowers users to gather, structure, and take action on data with human-level precision, leveraging AI agents.
Benefits:
generous equity grants
health insurance
401k matching
provided meals
team offsites
Experience Requirements:
Experience building production application layer AI products
Experience with any of GoLang, TypeScript, NextJS, Redis, RAG systems, and agent architectures is a plus
Other Requirements:
Willingness to work in-person in San Francisco
Ability to work in fast-paced and ambiguous environments
Insatiably curious and learns quickly
History of superlative achievement
Responsibilities:
Build in a full stack capacity
Talk to users, track metrics, and iterate quickly
Scope out and implement core features
Shape product vision and roadmap
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General Application
Paradigm is a spreadsheet-based interface that empowers users to gather, structure, and take action on data with human-level precision, leveraging AI agents.
Benefits:
generous equity grants
health insurance
401k matching
provided meals
team offsites
Experience Requirements:
previously founded a startup
Other Requirements:
can context switch quickly and handle a broad range of technical and non-technical problems
are competitive, highly ambitious, and love working in high-intensity environments
are obsessed with problem solving and doing whatever it takes
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Founding Design Engineer
Paradigm is a spreadsheet-based interface that empowers users to gather, structure, and take action on data with human-level precision, leveraging AI agents.
Benefits:
generous equity grants
health insurance
401k matching
provided meals
team offsites
Experience Requirements:
Experience building and designing magical user experiences
Experience building production web apps at scale using TypeScript, NextJS , React, JavaScript, CSS, web animation/motion, and other web technologies
Other Requirements:
Willingness to work in-person in San Francisco
Obsessively product-minded
Ability to work in fast-paced and ambiguous environments
Insatiably curious and learns quickly
History of superlative achievement
Responsibilities:
Design performant, beautiful, and usable interfaces that users love
Build in a full stack capacity with a focus on frontend
Plan and deploy any necessary front end infrastructure
Talk to users, track metrics, and iterate quickly
Define the user experience for spreadsheet-based agents
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Fullstack Software Engineer
HeyGen is an AI video generator that transforms text into high-quality videos using lifelike AI avatars and multilingual voice cloning, helping users scale content production easily.
Benefits:
401k plan
health benefits
generous PTO
parental leave program
emotional health resources
Education Requirements:
Bachelor's degree in Computer Science, Engineering, or a related field
Experience Requirements:
3+ years of experience in Full Stack Software Development
Other Requirements:
Experienced with React, Javascript, Python, etc
Experienced with RESTful API development
Familiarity with cloud platforms such as AWS, Azure, or GCP
Familiarity with database systems such as MySQL
Passionate about creating impactful AI products, high levels of ownership and growth mindset
Responsibilities:
Development: Design, develop, test, and deploy robust, scalable, and optimized features for the HeyGen platform across both front-end and back-end components
Collaboration: Work closely with UX/UI designers, product managers, and other engineering teams to deliver a holistic product experience to our users
Maintenance & Optimization: Monitor platform performance, identify bottlenecks, and implement solutions in a timely manner. Ensure the platform remains updated, secure, and compliant with the latest industry standards
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Software Engineer, Cloud Infrastructure
HeyGen is an AI video generator that transforms text into high-quality videos using lifelike AI avatars and multilingual voice cloning, helping users scale content production easily.
Benefits:
401k plan
health benefits
generous PTO
parental leave program
emotional health resources
Experience Requirements:
Strong expertise in AWS, Azure, or Google Cloud, including key services (EC2, S3, RDS, IAM)
Experience with Docker and Kubernetes for containerization and orchestration
Experience with Kubernetes for this role is necessary
Experience with Terraform, CloudFormation, or similar tools for automating infrastructure
Other Requirements:
Networking: Solid understanding of cloud networking (VPCs, subnets, security groups, load balancers)
Security: Knowledge of cloud security best practices, including IAM, encryption, and network security
CS Fundamentals: Knowledge of CS fundamental concepts, data structures, algorithms, OOP languages
Experience with GPUs
Experience with Nvidia Infiniband
Multi Cloud Experience
Responsibilities:
Cloud Platforms: Design, implement, and manage infrastructure on major cloud platforms (AWS, Azure, Google Cloud). Deploy, configure, and optimize cloud services, including compute, storage, and networking components. Design and implement our multi cloud cluster management solutions. Design and implement our large scale GPU cluster management solution to support our AI Infrastructure and AI Research engineers
Infrastructure as Code (IaC): Automate cloud infrastructure provisioning using Terraform, CloudFormation, or similar tools. Ensure consistency, repeatability, and scalability of deployments through Infrastructure as Code practices
Networking and Security: Design and configure virtual networks (VPCs), subnets, security groups, and load balancers. Implement best practices for cloud security, including identity and access management (IAM), encryption, and firewalls. Ensure compliance with security standards and policies
Containers and Orchestration: Build and manage containerized workloads using Docker. Deploy, scale, and maintain Kubernetes clusters for container orchestration and automation
Collaboration and Support: Collaborate with cross-functional teams (DevOps, security, and development) to align cloud infrastructure with business needs. Provide operational support and troubleshooting expertise for production environments
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