AI Jobs

Benefits:

• Best in class health and medical benefits

• Profit-Sharing Plan

• Staycation

• Open Door Policy

• Zen-like Workspace

Experience Requirements:

• 8 years of experience in customer support within a B2B SaaS company

• 3+ years of experience managing or leading a customer support team

Other Requirements:

• Excellent written and verbal English communication skills

• Hands-on experience handling customer support via emails, chats, and calls

• Strong working knowledge of support systems such as HelpScout, Zendesk, and similar platforms

• Ability to work independently and manage teams during the night shift

Responsibilities:

• Ensure consistent, high-quality customer support across email, chat, and voice channels

• Act as an escalation point for complex customer issues and ensure timely resolution

• Monitor team performance, KPIs, SLAs, CSAT, and quality metrics

• Develop, document and improve support processes, workflows, and knowledge base

• Collaborate with Product, Engineering, and other internal teams to resolve issues

Responsibilities:

• Drive quality and documentation standards

• Manage testing programs of increasing complexity

• Bridge multiple teams for modern and legacy products

• Master the integrated ecosystem

• Ensure cross-module functionality aligns with client workflows

Benefits:

• Steady long-term work

• Career advancement opportunities

• Skill development

• Work-from-home culture

Experience Requirements:

• Proven experience sourcing technical / engineering talent

Other Requirements:

• Strong written communication

• Comfort working in Google Sheets

• Evidence-based thinking

• High integrity

• Comfortable working async

Responsibilities:

• Technical sourcing for Canada-based engineering leads

• Manual GTM trigger research

• Insight-led outbound drafting

• Writing role memos

• Light coordination with candidates and clients

Benefits:

• Wide range of benefits

• Wellness support

• Talent Network access

Responsibilities:

• Participate in professional services leadership

• Innovate within the global council

Benefits:

• A Pod of your own

• Full access to health, vision, and dental insurance

• Supplemental life insurance

• Flexible PTO

• Commuter benefits

Education Requirements:

• BA/BS in Computer Science or equivalent experience

Experience Requirements:

• 4+ years of shipping high-quality features for native iOS apps

• Expertise with Swift

• Experience working with various architectures and modularized projects

• Mastery of SwiftUI and Combine

Other Requirements:

• Familiarity with Swift's evolution in recent years

• Familiarity with CI/CD and projectgen tools

• Experience at a consumer products company focusing on health and wellness

• Experience working with App Extensions (Apple Watch, Widgets, Siri)

Responsibilities:

• Conduct code reviews and ensure code quality

• Optimize app performance to enhance member experience

• Work closely with backend, firmware, and ML engineers

• Collaborate with R&D, Growth, and Hardware departments

• Lead the movement transforming how the world sleeps

Benefits:

• 401(k) retirement plan

• medical, dental, and vision health insurance

• basic life insurance coverage

• short-term and long-term disability coverage

• flexible paid time off

Education Requirements:

• Bachelor’s degree is required

Experience Requirements:

• 7–10+ years of experience in enterprise account management

• Extensive experience in consultative customer engagement

• Proven track record managing a $8M+ annualized gross portfolio

• Experience negotiating complex service agreements

• Deep experience engaging mid to senior-level client executives

Other Requirements:

• Willingness and ability to travel (25–40%)

• Outstanding written and verbal communication skills

• Authorized to work in the US

• Reside in-market

• World-class individual contributor

Responsibilities:

• Manage targeted portfolio of core Tier 1 accounts

• Prospect, pitch, negotiate, and close new opportunities

• Collaborate with SDRs and pre-sales experts

• Drive annualized gross sales targets

• Navigate cross-functional priorities and senior relationships

Experience Requirements:

• 5+ years of web development experience with Ruby/Rails

• 5 years of experience with SQL databases

• Strong knowledge of object-oriented programming

• Knowledge of GraphQL and Kafka is preferred

Other Requirements:

• Outstanding written and verbal communication skills

• World-class individual contributor

• No visa sponsorship provided

Responsibilities:

• Write elegant, efficient, and testable Ruby code

• Cover code with tests and perform manual testing

• Work on infrastructure part of the project

• Mentor team members and provide feedback

• Design and develop computer or cloud-based systems

Experience Requirements:

• Solid 5+ years front-end experience

• Experience in TypeScript, React, and HTML is required

• Experience with Next.js, monorepo, and PWAs preferred

• Experience with Ruby on Rails is a plus

Other Requirements:

• Outstanding written and verbal communication skills

• World-class individual contributor

• No visa sponsorship provided

Responsibilities:

• Build and maintain first-class software

• Mentor fellow teammates

• Identify technical debt and suggest improvements

• Lead technical initiatives within the team

• Collaborate with stakeholders on business value

Education Requirements:

• Bachelor’s degree is required

• Master’s degree in Engineering, Computer Science, or Business preferred

Experience Requirements:

• 10+ years of progressive leadership experience

• Proven track record of leading multi-service or AI-driven initiatives

• Experience at a technology, AI, or hyper-growth company

• Management consulting experience at a top-tier firm preferred

Other Requirements:

• Exceptional strategic thinking and problem-solving skills

• Willingness to travel

• World-class individual contributor

• Excellent organization skills

Responsibilities:

• Own vision, strategy, and execution for AI Services

• Define organizational structure and leadership model

• Provide hands-on operational leadership

• Establish scalable AI Services processes and systems

• Partner cross-functionally with Product, Engineering, and Marketing

Benefits:

• 401(k) retirement plan

• medical, dental, and vision health insurance

• basic life insurance coverage

• short-term and long-term disability coverage

• flexible paid time off

Education Requirements:

• Juris Doctor degree, LLB, LLM or equivalent is required

• Admission to a U.S. State or the District of Columbia bar

Experience Requirements:

• Minimum of 5 years of experience focused in litigation

Other Requirements:

• Reside within the US

• No visa sponsorship provided

• Outstanding written and verbal communication skills

• World-class individual contributor

Responsibilities:

• Manage various litigation matters and disputes

• Work with and manage outside counsel

• Develop and refine internal litigation management processes

• Advise on litigation exposure and risk assessment

• Enforce contractual terms and post-termination obligations

Benefits:

• 401(k) retirement plan

• medical, dental, and vision health insurance

• basic life insurance coverage

• short-term and long-term disability coverage

• flexible paid time off

Education Requirements:

• Juris Doctor degree, LLB, LLM or equivalent is required

• Admission to a U.S. State or the District of Columbia bar

Experience Requirements:

• Minimum of 5 years of experience focused within M&A law

Other Requirements:

• Reside within the US

• No visa sponsorship provided

• Outstanding written and verbal communication skills

• World-class individual contributor

Responsibilities:

• Draft and negotiate acquisition documentation

• Conduct due diligence of targets

• Manage pre-close and post-close integration planning

• Partner with external M&A counsel and business stakeholders

• Identify and mitigate transaction risks

Education Requirements:

• Bachelor’s degree is required

Experience Requirements:

• 6-8 years of experience in marketing operations or strategy

• Experience with TrustPilot, G2, Clutch and other review sites

• Working knowledge of Google Sheets/Excel

Other Requirements:

• No visa sponsorship provided

• Strong project management skills

• World-class individual contributor

Responsibilities:

• Coordinate marketing initiatives and drive successful outcomes

• Manage third-party review platforms and external reputation

• Perform regular and ad-hoc analyses using SQL or other tools

• Project manage initiatives across marketing functions

• Coach and mentor team members within Marketing Operations

Benefits:

• 401(k) retirement plan

• medical, dental, and vision health insurance

• basic life insurance coverage

• short-term and long-term disability coverage

• flexible paid time off

Education Requirements:

• Bachelor’s degree is required

Experience Requirements:

• 6-8 years of experience in marketing operations or strategy

• Experience with TrustPilot, G2, Clutch and other review sites

• Working knowledge of Google Sheets/Excel

Other Requirements:

• Authorized to work in the US

• No visa sponsorship provided

• World-class individual contributor

Responsibilities:

• Coordinate marketing initiatives and drive outcomes

• Manage third-party review platforms and brand reputation

• Perform data analyses to provide actionable insights

• Manage workflows and improve project management processes

• Coach and mentor Marketing Operations team members

Education Requirements:

• Bachelor’s degree is required

• Master’s degree in Engineering or Business preferred

Experience Requirements:

• 10+ years driving and managing a business

• 3+ years managing a business with P&L ownership

• Experience in professional services organization

• Success in building and launching a new business from scratch

Other Requirements:

• Entrepreneurial spirit

• Excellent written and oral communication skills

• World-class individual contributor

Responsibilities:

• Single accountable owner for the business P&L

• Analyze market and industry opportunities

• Build and test new offerings with clients

• Establish robust analytics and feedback loops

• Work cross-functionally with Marketing, Legal, and Sales

Education Requirements:

• Bachelor’s degree is required

• Master’s degree in Engineering or Business preferred

Experience Requirements:

• 10+ years driving and managing a business

• 3+ years managing a business with P&L ownership

• Experience in professional services organization

• Success in building and launching a new business from scratch

Other Requirements:

• Entrepreneurial spirit

• Strong commercial acumen

• World-class individual contributor

Responsibilities:

• End-to-end owner of a new, high-impact business line

• Single accountable owner for the business P&L

• Build and test new offerings with clients

• Analyze market and industry opportunities

• Optimize supply and demand for the business

Benefits:

• Hands-on mentorship from experienced engineers and managers

• Exposure to automation, agentic systems, and real-world AI applications

• Opportunity to work closely with both engineering and customer-facing teams

• A mission-driven culture focused on simplifying complex financial processes

• Flexible, supportive work environment at a fast-growing startup

Education Requirements:

• Currently pursuing a degree in Computer Science, Engineering, or a related field

Experience Requirements:

• Familiarity with one or more programming languages (e.g., Python, TypeScript, JavaScript)

• Interest in automation, backend development, and systems integration

• Strong problem-solving and debugging skills, especially in operational or support contexts

Other Requirements:

• Excellent communication and collaboration skills

• Eagerness to learn in a fast-paced, cross-functional environment

Responsibilities:

• Contribute to building and maintaining automation workflows using tools like n8n, Sola, and internal APIs

• Monitor and troubleshoot automation pipelines to ensure reliability and uptime

• Provide technical support to unblock Customer Success and Onboarding teams

• Collaborate with engineers and operations teams to document and optimize repetitive business processes

• Help test new automations before they go live and gather feedback from internal stakeholders

Benefits:

• Hands-on mentorship from experienced engineers and managers

• Exposure to automation, agentic systems, and real-world AI applications

• Opportunity to work closely with both engineering and customer-facing teams

• A mission-driven culture focused on simplifying complex financial processes

• Flexible, supportive work environment at a fast-growing startup

Education Requirements:

• Currently pursuing a degree in Computer Science, Engineering, or a related field

Experience Requirements:

• Familiarity with one or more programming languages (e.g., Python, TypeScript, JavaScript)

• Interest in automation, backend development, and systems integration

• Strong problem-solving and debugging skills

Other Requirements:

• Excellent communication and collaboration skills

• Eagerness to learn in a fast-paced, cross-functional environment

Responsibilities:

• Contribute to building and maintaining automation workflows using tools like n8n, Sola, and internal APIs

• Monitor and troubleshoot automation pipelines to ensure reliability and uptime

• Provide technical support to unblock Customer Success and Onboarding teams

• Collaborate with engineers and operations teams to document and optimize repetitive business processes

• Help test new automations before they go live and gather feedback from internal stakeholders

Benefits:

• Join a mission-driven startup simplifying tax automation

• Work on meaningful problems with real-world financial impact

• Collaborate with a thoughtful, experienced engineering team

• Enjoy a flexible, fully remote work culture with growth opportunities

Experience Requirements:

• 3+ years of backend development experience, ideally building APIs or integration layers

• Proficiency with Python and FastAPI (or Flask) in production environments

• Familiarity with AWS Lambda, S3, RDS/Postgres, and serverless application patterns

• Experience working in agile, remote-first teams

Other Requirements:

• A passion for code quality, test coverage, and documentation

• Strong communication and collaboration skills across functions and time zones

Responsibilities:

• Design and build scalable, serverless integrations connecting external platforms with core APIs

• Write and maintain well-structured, well-tested backend code using Python, FastAPI, and AWS Lambda

• Collaborate with QA and product teams to ensure high standards of security, observability, and reliability

• Help shape the technical architecture for integrations

• Participate in code reviews and contribute to internal tooling

Benefits:

• Competitive compensation and meaningful equity

• Top tier health, dental, and vision insurance

• 401k plus matching

• Potential to quickly grow into an account executive role

• Flexibility to work remote or in SF HQ

Experience Requirements:

• 12+ months in an outbound SDR role at a B2B SaaS company

• Experience prospecting into C-suite and Leadership roles for B2B eCommerce and SaaS companies

• Comfortable leading with the phone as much as email and LinkedIn

Other Requirements:

• Self-starter with urgency and the ability to work within undefined processes

• Excellent problem solving, organizational skills, and attention to detail

Responsibilities:

• Own outbound pipeline generation for territory and AE partners

• Conduct thoughtful account research to craft relevant, high-converting messaging

• Build and test multi-channel prospecting motions across phone, email, LinkedIn, and video

• Partner with AEs to identify target accounts and refine ICPs

• Consistently schedule high-quality meetings that convert to revenue

Benefits:

• Build a core GTM function from zero at a fintech scale-up

• AI-forward culture with real room to innovate and experiment

• High ownership role architecting the outbound engine

• Competitive compensation + meaningful equity

Experience Requirements:

• 5–8+ years in B2B SaaS / fintech sales or sales development

• 2+ years managing SDRs (or a player/coach lead role)

• Proven experience building or scaling SDR teams in high-growth environments

• Experience at Series A / Series B company strongly preferred

Other Requirements:

• Builder mindset: love creating process, structure, and systems from scratch

• Highly analytical: manage through conversion rates and pipeline metrics

Responsibilities:

• Design and launch Kintsugi’s SDR org structure, hiring plan, and onboarding process

• Build the SDR playbook including outreach strategy, call frameworks, and qualification

• Own SDR pipeline creation targets and performance metrics

• Implement an AI-first SDR workflow to increase output and personalization at scale

• Recruit, hire, and onboard top SDR talent