Experience Requirements:

• Experience with working in a similar SaaS or remote company

• Experience with building and cultivating a community

• Experience with training, onboarding, or guiding people online

• Effective, clear, and concise communication and presentation skills Strong awareness of technologies, digital marketing, and at least basic understanding of SEO Passion and interest in the broader internet and SEO ecosystem A data-driven, analytical mindset with strong attention to detail

Responsibilities:

• Building and managing a community

• Establishing and executing an effective 1:1 onboarding strategy

• Finding ways to engage with specific segments of the users and regularly collect their feedback

• Hiring and coaching other account & community managers to achieve growth and scaling

Experience Requirements:

• A proven track record of creating successful product strategies

• Exceptional understanding of well-designed products and web applications

• Exceptional understanding of user experience and software development processes with prior experience in a similar SaaS or software company In-depth understanding of the internet marketing, search engines, and website optimization landscape Well-developed leadership and management skills; at least 3 years of team management experience Experience with remote work and agile methodologies, such as Scrum Ability to conduct effective user testing and customer research Extraordinary communication skills; preferably native English speaker, or excellent fluent speaker

Responsibilities:

• Being on top of the current happenings in the website visibility, marketing, and SEO industry

• Observing trends and researching the competitive landscape

• Taking care of the product roadmap and making sure it’s communicated well at all times

• Conducting customer research

Experience Requirements:

• Solid Linux knowledge: setting up replicable environments, firewalls, and secure user accesses

• Experience with server provisioning scripts, e.g., Chef, Ansible, etc.

• Experience with Docker and Kubernetes

• Ability to implement failovers, load balancing, and ensure site reliability for a fleet of servers and services Solid understanding of the network stack and TCP/IP protocol Advanced programming skills in at least a couple of the following programming languages: Go, Ruby, JavaScript, Python, Bash, C Solid knowledge of relational databases, especially PostgreSQL Fluent English, with clear and effective daily communication with the team Obsessive documenting of solutions in a clear and concise language

Responsibilities:

• Maintaining existing systems using technologies like Linux, PostgreSQL, Redis, Ansible, AWS (S3, EC2, CloudFront, etc.), Ruby on Rails, Go

• Working on a major ongoing architecture overhaul that affects statistics aggregation part, transitioning from uncached relational DB querying to a scalable streaming architecture using Kafka and ClickHouse

Experience Requirements:

• Advanced knowledge of modern JavaScript

• Advanced knowledge of CSS - implementing maintainable CSS architectures

• Advanced knowledge of layout libraries, such as Bootstrap, Tailwind CSS, etc.

• Excellent sense for good UX practices

• Solid knowledge of Ember.js or exceptional willingness to learn it Solid experience with writing front-end tests (unit and integration tests)

Other Requirements:

• autonomous

• self-driven

• disciplined with your time

Responsibilities:

• Building advanced SPA web applications

• inspecting browser performance bottlenecks

• implementing responsive visualizations

• writing tests and occasionally touch back-end code if needed

Experience Requirements:

• Exceptional skills in writing resonating messages

• Familiarity with cold e-mailing and outreach

• Exceptional communication skills in English

• Ability to adjust communication for different profiles of people Being in the know of what is going on in the world of SEO and marketing Experience in crafting and delivering professional pitches and follow-ups Basic knowledge of direct marketing Strong organizational and problem-solving skills

Responsibilities:

• Planning and executing cold outreach campaigns

• Identifying relevant businesses and their decision-makers

• Presenting our product to different personas

• Finding relevant websites

Benefits:

• Fully remote

• Unlimited holidays

• Amazing retreats

• Flexible working hours

• Financial wellbeing Stock options Health Insurance Hardware options

Responsibilities:

• You’ll be responsible for technical support and customer service to our clients, in addition to managing customer accounts and ensuring customer satisfaction

Benefits:

• Fully remote

• Unlimited holidays

• Amazing retreats

• Flexible working hours

• Financial wellbeing Stock options Health Insurance Hardware options

Responsibilities:

• You’ll be the source of new projects by prospecting opportunities

Benefits:

• Fully remote

• Unlimited holidays

• Amazing retreats

• Flexible working hours

• Financial wellbeing Stock options Health Insurance Hardware options

Responsibilities:

• You’ll be crafting our customer-facing platform

Benefits:

• Fully remote

• Unlimited holidays

• Amazing retreats

• Flexible working hours

• Financial wellbeing Stock options Health Insurance Hardware options

Responsibilities:

• You’ll be building and managing Segments.ai’s Backend and DevOps infrastructure

Benefits:

• Fully remote

• Unlimited holidays

• Amazing retreats

• Flexible working hours

• Financial wellbeing Stock options Health Insurance Hardware options

Responsibilities:

• You’ll be working across our full stack, from frontend and backend web development to ML engineering

Benefits:

• Fully remote

• Unlimited holidays

• Amazing retreats

• Flexible working hours

• Financial wellbeing Stock options Health Insurance Hardware options

Responsibilities:

• You’ll be supporting the technical part of our sales processes, working hand-in-hand with our key prospects

Benefits:

• Fully remote

• Unlimited holidays

• Amazing retreats

• Flexible working hours

• Financial wellbeing Stock options Health Insurance Hardware options

Responsibilities:

• You’ll be collaborating with our customers to ensure the success of our engagements

Education Requirements:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field or equivalent professional experience.

Experience Requirements:

• Strong experience in software development, particularly in Python and JavaScript.

• Strong experience in front-end frameworks such as React and Next.js.

• Experience in developing and deploying production full stack web applications.

• Experience in developing and deploying AI-based applications or services is a plus.

• Familiarity with back-end frameworks and databases (Node.js, SQL, NoSQL). Experience with cloud platforms (Google Cloud) and cloud-native technologies.

Other Requirements:

• Excellent problem-solving, collaboration, and communication skills.

• Fluent in English; proficiency in Thai is highly desirable.

Responsibilities:

• Develop and maintain web applications, APIs, and tools that support our AI research and development.

• Collaborate with researchers and engineers to create public demos and internal PoC projects that showcase our advancements in AI.

• Develop and maintain open-source projects, ensuring they are accessible, well-documented, and easy to use for the community.

• Engage with the open-source community, providing support and incorporating feedback to improve our projects.

• Stay abreast of the latest AI research and technologies, suggesting and implementing innovative solutions to enhance our research and development efforts. Manage and optimize cloud-based infrastructure to ensure scalability, reliability, and performance.

Education Requirements:

• Master’s degree or PhD in Computer Science, AI, Linguistics, or a related field.

Experience Requirements:

• Proven track record of research in AI, machine learning, or NLP, demonstrated through publications, software, or patents.

• Experience in developing and evaluating AI systems, along with an understanding of cutting-edge AI research is desirable.

• Experience in training, fine-tuning, and/or experimenting with ML models.

• Strong programming skills in Python, and familiarity with deep learning frameworks (e.g., PyTorch, Hugging Face, Jax).

Other Requirements:

• Excellent analytical, problem-solving, and communication skills.

• Fluent in English, proficiency in Thai is highly desirable.

Responsibilities:

• Conduct groundbreaking research on AI, with a focus on natural language processing, machine learning, and low-resource language technologies.

• Publish research findings in top-tier journals and at leading international conferences.

• Explore and experiment with cutting edge research in related fields.

• Collaborate with a global network of researchers and industry partners to advance our research goals.

• Work with an engineering team to develop open-source models, software and tools that facilitate AI research and application in low-resource languages.

Benefits:

• Remote work

• 100% covered health, vision, dental benefits

• Unlimited, flexible PTO

• 9 paid company days off

• 401k plan

Responsibilities:

• Effective management of graph projects

• working with clients to implement queries on top of models that represent their use cases

• optimization of graph database systems and their integration with various microservices and engineering processes

• capturing requirements from our clients

• modeling their data, designing queries that surface key insights, and ensuring the smooth deployment, efficient operation, and continuous improvement of our graph databases and associated microservices.

Education Requirements:

• Bachelor's degree in Computer Science or a related field, or equivalent work experience.

Experience Requirements:

• 1+ years of experience with JavaScript.

• 1+ years of experience with Java and object-oriented programming.

Responsibilities:

• Diagnose and resolve technical issues by crafting creative, tailored solutions for our customers.

• Research and experiment with tools and technologies essential to modern software development, such as CI/CD systems, version control platforms, testing frameworks, and bug tracking tools, to expand integration with our product.

• Continuously learn and apply new frameworks, coding languages, and best practices.

• Contribute to both internal and external documentation, including writing clear, concise guides and creating code samples to support our users.

Benefits:

• A collaborative and innovative work environment with career growth opportunities

• 34 days holiday plus your birthday off (inclusive of bank holidays)

• Share options – we believe in shared success

• Skills development – continuous learning is at our core, expect the development to be front and centre of everything you do

• Remote and flexible working – remote, co-working spaces, or a mix of both Life insurance, income protection and private health care Freebies and discounts at a range of retailers Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counselling and emotional support) Cycle to work scheme Pension scheme (employer contribution matched up to 5%)

Responsibilities:

• Customer Support – Act as the first point of contact for our customers, responding to support requests with empathy and efficiency.

• Issue Logging & Prioritisation – Categorise and escalate issues as needed, ensuring high-priority queries are actioned swiftly.

• Technical Investigation – Help diagnose and troubleshoot technical problems with guidance from senior team members.

• Product Knowledge – Build a strong understanding of Aveni’s products to support users effectively.

• Collaboration – Work with engineering, product, and customer teams to improve our service and customer experience. Feedback & Documentation – Relay customer feedback to internal teams and contribute to support documentation, FAQs, and internal guides

Benefits:

• A collaborative and innovative work environment with awesome career growth opportunities

• 34 days holiday plus your birthday off (inclusive of bank holidays)

• Share options – we believe in shared success

• Skills development – continuous learning is at our core, expect the development to be front and centre of everything you do

• Remote and flexible working – remote, co-working spaces, or a mix of both Life insurance, income protection and private health care Freebies and discounts at a range of retailers Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counselling and emotional support) Cycle to work scheme Pension scheme (employer contribution matched up to 5%)

Responsibilities:

• Customer Success Management – Build strong relationships with clients, proactively addressing their needs and ensuring satisfaction.

• Client Relationship Management – Engage with key stakeholders to align strategies and drive value.

• Business Growth – Identify opportunities for upselling, cross-selling, and revenue expansion.

• Value Delivery – Provide product training and insights to help clients achieve their goals.

• Performance Tracking & Reporting – Monitor key client metrics, satisfaction, and retention trends.

Benefits:

• £65,000 base salary plus uncapped commission (£130,000 total OTE) - your success is rewarded, and our compensation plans are great!

• A collaborative and innovative work environment with awesome career growth opportunities

• 34 days holiday plus your birthday off (inclusive of bank holidays)

• Share options – we believe in shared success

• Skills development – continuous learning is at our core, expect the development to be front and centre of everything you do Remote and flexible working– remote, co-working spaces, or a mix of both Life insurance, income protection and private health care Freebies and discounts at a range of retailers Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counseling and emotional support) Cycle to work scheme Pension scheme (employer contribution matched up to 5%)

Experience Requirements:

• 5 years +

Responsibilities:

• You will be responsible for the entire sales cycle; from outbound prospecting, to qualifying opportunities, delivering amazing product demos, running trials and converting deals

• Working to achieve (and overachieve!) both new business and account growth revenue targets; your focus is to build strong relationships with new prospects and maintain excellent relationships with the existing clients

• Working side by side with our Marketing, Customer Success, and Product teams to make sure the prospects and customers in your portfolio adopt and grow with Aveni

• Becoming an expert in all things AI for the FS sector Travelling (mostly within the UK) - whilst we work remotely, we strive to meet our prospects and customers face-to-face, plus we regularly sponsor and attend industry events

Benefits:

• Salary up to £40,000 plus uncapped commission (£60,000 OTE) - your success is rewarded, and our compensation plans are great!

• A collaborative and innovative work environment with awesome career growth opportunities

• 34 days holiday plus your birthday off (inclusive of bank holidays)

• Share options – we believe in shared success.

• Skills development – continuous learning is at our core, expect the development to be front and centre of everything you do. Remote and flexible working– remote, co-working spaces, or a mix of both Life insurance, income protection and private health care Freebies and discounts at a range of retailers Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counselling and emotional support) Cycle to work scheme Pension scheme (employer contribution matched up to 5%)

Experience Requirements:

• 5 years +

Responsibilities:

• Manage inbound opportunities

• Qualify, develop, and close inbound new business opportunities within the SME segment

• Handle demo requests, trial requests, whitepaper downloads, webinar sign-ups, and contact form submissions to assess lead quality and fit for the product.

• Identify and qualify all inbound opportunities based on company size and potential, escalating larger opportunities to the appropriate AEs for further qualification and development.

• Track subscriptions through partnership channels and flag potential larger opportunities for MM and Enterprise AEs. Identify, develop, and close expansion opportunities with existing SME accounts. Manage post-sale processes, ensuring smooth onboarding and access to the platform for new users, including but not limited to arranging and conducting user training and ensuring customer success post-implementation. Take ownership of renewals for accounts within your portfolio, ensuring contract continuity and customer satisfaction.