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Customer Success Manager
Generate qualified inbound leads automatically by optimizing your website for AI search engines like ChatGPT and Claude to capture high-intent buyers in real-time.
Benefits:
Opportunity to play a key role in a rapidly growing startup
Exposure to cutting-edge AI and SEO technologies
Collaborative work environment with a focus on innovation
Competitive salary and benefits package
Professional growth and development opportunities
Education Requirements:
Bachelor’s degree in a related field (Engineering, Business, or similar)
Experience Requirements:
3-6 years of experience in customer success or related roles, preferably managing US clients
Other Requirements:
Strong analytical skills with the ability to interpret customer data
Excellent communication and interpersonal skills
Proficiency in CRM tools and data analysis software
Responsibilities:
Build and maintain strong customer relationships to understand their needs
Monitor customer engagement and satisfaction, addressing issues proactively
Implement and optimize customer success processes to enhance efficiency
Analyze customer data to derive insights and make data-driven decisions
Collaborate with cross-functional teams to improve offerings based on feedback
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Technical Project Manager (Website Development & Customer Operations)
Generate qualified inbound leads automatically by optimizing your website for AI search engines like ChatGPT and Claude to capture high-intent buyers in real-time.
Benefits:
Competitive salary + equity options
Group Insurance Coverages
Flexible work environment
Learning & development budget
Experience Requirements:
3+ years of software engineering experience
At least 1 year in a manager role
Other Requirements:
Strong front-end development skills (React, modern CSS, JavaScript)
Experience with customer-facing technical work
Project management skills
Responsibilities:
Lead a team of 3-5 junior engineers focused on customer implementations
Oversee technical onboarding for every new customer
Customize AI content hub to match customer websites
Hold technical onboarding calls with customers
Translate customer feedback into engineering requirements
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Finance Associate
Generate qualified inbound leads automatically by optimizing your website for AI search engines like ChatGPT and Claude to capture high-intent buyers in real-time.
Education Requirements:
Bachelor’s degree in Commerce, Accounting, or Finance (B.Com or equivalent)
Experience Requirements:
2-5 years in corporate/startup environment
Other Requirements:
Working knowledge of MS Excel, Google Sheet and accounting software (Zoho books preferred)
Understanding of basic accounting principles and taxation (GST, TDS)
CA Intermediate would be preferred
Responsibilities:
Record and maintain day-to-day financial transactions
Follow up customers for payments
Assist in preparing and reviewing financial statements and reports
Perform bank reconciliations and monitor bank transactions
Maintain general ledger and ensure accuracy in financial entries
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Chief of Staff
Generate qualified inbound leads automatically by optimizing your website for AI search engines like ChatGPT and Claude to capture high-intent buyers in real-time.
Benefits:
High-intensity, high-leverage seat next to the founder
Visibility into every strategic decision
Zero-to-one MBA in startup building
Education Requirements:
Graduate of a top MBA or undergrad program
Experience Requirements:
3 + years total experience
2 + years in a fast-growth startup
Preferably 2 + years in consulting, VC, IB, or PE
Other Requirements:
First-principles thinker with extreme ownership
Analytical, structured, and detail-obsessed
Exceptional written & verbal communicator
Responsibilities:
Lead strategic hiring and talent sourcing as organization expands
Prepare investor updates, fundraising materials, and board decks
Deconstruct complex or undefined problems into clear execution plans
Orchestrate initiatives across growth, product, and operations
Design cadences, dashboards, and OKR systems
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Data Analyst
Generate qualified inbound leads automatically by optimizing your website for AI search engines like ChatGPT and Claude to capture high-intent buyers in real-time.
Experience Requirements:
1-3 years in analytics, preferably at a high-growth startup or tech company
Other Requirements:
Advanced SQL skills (joins, CTEs, window functions)
Excel/Google Sheets power user with Python/R capabilities
Experience with BI tools (Metabase, Tableau, Looker, etc.)
Experience with ETL pipelines or data engineering fundamentals
Responsibilities:
Build on data infrastructure, clean data from 10+ sources, and design automation patterns
Own end-to-end analytics for product, finance, growth, and operations
Design self-serve analytics tools and documentation
Build systems that turn manual reporting into automated intelligence
Leverage AI tools and chatbots to accelerate analysis workflows
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Applied Data Scientist
Automate the detection, prediction, and correction of supply chain operational issues at scale using agentic AI to maintain product availability and reduce costs.
Education Requirements:
MSc in Computer Science, Data Science, Mathematics, Statistics, Engineering, (or equivalent practical experience)
Experience Requirements:
3+ years of experience in applied data science / ML in a product environment (or equivalent practical experience)
Other Requirements:
Strong Python skills and experience with common DS libraries (pandas, NumPy, scikit-learn)
Solid SQL skills (joins, aggregations, window functions)
Experience building predictive or anomaly detection models and performing rigorous evaluation
Ability to translate business questions into measurable metrics and a clear analytical plan
Experience working with messy real-world data: data validation, debugging pipelines, and collaborating on labeling/ground truth
Responsibilities:
Deliver data science solutions end-to-end within a product squad
Build, train, and improve ML models for supply chain use cases
Define success metrics and evaluation plans with support from senior DS/PM
Work with stakeholders to create and maintain ground truth
Implement hybrid decision logic by combining ML outputs with statistical methods and SQL/rules-based logic
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Senior Video Producer-Editor
Equip armed forces with dependable off-road autonomy to navigate harsh terrain, transforming existing ground vehicles into versatile robotic tactical assets.
Benefits:
Equity compensation
Best-in-class healthcare, dental, and vision plans
Unlimited PTO
401k with company match
Parental leave
Experience Requirements:
8+ years of professional experience in video production and editing
Advanced proficiency in video editing software such as Adobe Premiere, Photoshop, Adobe CC
Proficiency with professional-grade video, audio, and lighting equipment
Other Requirements:
Up to 50% travel expected
Ability to handle the logistics of video production, including directing on-site shoots
Responsibilities:
Produce and edit short- to medium-form content including filming, editing, and sound design
Develop video content tailored for social media, website updates, and marketing campaigns
Handle pre-production tasks: storyboarding, scheduling, location scouting, and equipment prep
Coordinate with internal teams and external vendors like freelance videographers
Manage on-site shoots ensuring high-quality footage while adhering to tight schedules
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Environmental, Health & Safety Manager
Equip armed forces with dependable off-road autonomy to navigate harsh terrain, transforming existing ground vehicles into versatile robotic tactical assets.
Benefits:
Equity compensation
Best-in-class healthcare, dental, and vision plans
Unlimited PTO
401(k) with company match
Parental leave
Education Requirements:
Bachelor’s degree in Occupational Safety, similar degree, or equivalent experience
Experience Requirements:
5+ years of experience in EHS, safety engineering, or a related role
Working knowledge of OSHA standards and Washington State L&I requirements
Other Requirements:
Ability to obtain and maintain a U.S. DoD security clearance
Willingness to travel to and work at field test sites
Responsibilities:
Own and continuously improve the company’s EHS program across office, manufacturing, and field
Act as a trusted partner to engineering, operations, and field teams to manage risk
Ensure compliance with OSHA and Washington State L&I requirements
Lead incident reporting, investigation, and root cause analysis
Develop and enforce safety programs for robot assembly, integration, and testing
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Facility Security Officer
Equip armed forces with dependable off-road autonomy to navigate harsh terrain, transforming existing ground vehicles into versatile robotic tactical assets.
Benefits:
Equity compensation
Best-in-class healthcare, dental, and vision plans
Unlimited PTO
401k with company match
Parental leave
Education Requirements:
BA/BS degree
Experience Requirements:
Six (6) or more years of professional classified security experience
Active TS/SCI Clearance
Extensive experience with Department of Defense (DOD) security processes and procedures
Other Requirements:
Completion of FSO Program Management for Possessing Facilities training through CDSE
Able to work extended hours as required
Responsibilities:
Administer and coordinate all aspects of security activities per federal regulations
Establish and manage liaison with government agencies, customers, and contractors
Plan, develop, and manage security programs for classified and CUI materials
Serve as focal point for receiving and controlling all classified documentation
Investigate security violations and prepare reports for preventive actions
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Field Test Project Manager
Equip armed forces with dependable off-road autonomy to navigate harsh terrain, transforming existing ground vehicles into versatile robotic tactical assets.
Benefits:
Equity compensation
Best-in-class healthcare, dental, and vision plans
Unlimited PTO
401(k) with company match
Parental leave
Education Requirements:
Bachelor’s degree in Computer Science, an Engineering discipline, or equivalent practical experience
Experience Requirements:
3+ years of experience in project coordination, test coordination, or technical operations
Hands-on experience with JIRA or similar ticket management system
Other Requirements:
Ability to obtain and maintain a U.S. DoD security clearance
Willingness to travel to and work at field test sites
Responsibilities:
Plan, schedule, and coordinate upcoming field tests with engineering and operations
Assist teams in creation and revision of structured test plans and validation docs
Track and manage software and hardware issues identified during field testing
Provide clear reporting on test readiness, issue status, and outstanding risks
Maintain visibility into remote demo schedules and cross-functional deliverables
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Forward Deployed Hardware Engineer
Equip armed forces with dependable off-road autonomy to navigate harsh terrain, transforming existing ground vehicles into versatile robotic tactical assets.
Benefits:
Equity compensation
Best-in-class healthcare, dental, and vision plans
Flexible PTO
401k with company match
Parental leave
Education Requirements:
Bachelor's degree in engineering, or a similar technical field
Experience Requirements:
5 to 8 years of equivalent work experience
Proven hands-on experience working with vehicles or complex hardware systems
Proficiency in robotics, sensors, networking, or embedded systems
Other Requirements:
Ability to obtain and maintain a U.S. DoD security clearance
Frequent, extended travel expected (>50%)
Responsibilities:
Deploy and test autonomous vehicles and payloads in real-world environments
Perform hands-on troubleshooting, maintenance, and repair of vehicle systems
Contribute to hardware/software integration and enhancements
Partner with engineers and program managers to ensure alignment with user needs
Maintain detailed records of field performance and documenting lessons learned
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Inventory Manager
Equip armed forces with dependable off-road autonomy to navigate harsh terrain, transforming existing ground vehicles into versatile robotic tactical assets.
Benefits:
Equity compensation
Best-in-class healthcare, dental, and vision plans
Unlimited PTO
401k with company match
Parental leave
Education Requirements:
Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field
Experience Requirements:
Minimum of 5 years of experience in inventory management or supply chain roles
Proven knowledge of inventory management software (ERP, MRP systems)
Advanced Excel skills
Other Requirements:
Ability to obtain and maintain a DoD Security Clearance
Forklift certification required
Ability to lift materials up to 50 lbs
Responsibilities:
Oversee inventory activities: receiving, storing, tracking, and distributing materials
Ensure inventory levels are optimized to meet production requirements
Implement inventory control procedures: audits, cycle counting, and reconciliation
Collaborate with production team to forecast material requirements
Supervise and lead a team of inventory control specialists and warehouse associates
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Mission Success Program Manager
Equip armed forces with dependable off-road autonomy to navigate harsh terrain, transforming existing ground vehicles into versatile robotic tactical assets.
Benefits:
Equity compensation
Best-in-class healthcare, dental and vision plans
Unlimited PTO
401k with company match
Parental leave
Education Requirements:
Bachelor's degree in an Engineering discipline preferred
Experience Requirements:
4+ years of experience as a program manager, operations manager, or equivalent
Experience fielding software or hardware products to real operating environments
Experience working with ground autonomy systems
Other Requirements:
Ability to obtain a US government security clearance
Frequent, extended travel expected (>50%)
Responsibilities:
Lead end-to-end execution of deployments for ground autonomy systems
Serve as primary on-site representative during field operations
Identify, prioritize, and resolve issues that impact mission execution
Capture and translate user feedback into clear requirements for internal teams
Establish and maintain clear program structure: goals, milestones, risks
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Plant Manager
Equip armed forces with dependable off-road autonomy to navigate harsh terrain, transforming existing ground vehicles into versatile robotic tactical assets.
Benefits:
Equity compensation
Best-in-class healthcare, dental, and vision plans
Unlimited PTO
401k with company match
Parental leave
Education Requirements:
Bachelor’s degree in Manufacturing, Engineering, Business Administration, or a related field
Experience Requirements:
7-10 years of progressive experience in manufacturing
At least 3 years in a leadership or management role
Strong knowledge of manufacturing processes, production planning, and lean methodologies
Other Requirements:
Ability to obtain and maintain a DoD Security Clearance
Responsibilities:
Lead all aspects of day-to-day plant operations to meet production goals
Supervise a team of supervisors, engineers, and production staff
Champion a culture of safety and ensure facility adheres to OSHA standards
Oversee the implementation and enforcement of quality control standards
Manage the plant’s budget and coordinate resource needs with the COO
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Project Manager
Equip armed forces with dependable off-road autonomy to navigate harsh terrain, transforming existing ground vehicles into versatile robotic tactical assets.
Benefits:
Equity compensation
Best-in-class healthcare, dental, and vision plans
Unlimited PTO
401(k) with company match
Parental leave
Education Requirements:
Bachelor’s degree in Engineering or equivalent practical experience
Experience Requirements:
3+ years in a technical environment supporting engineering execution
Experience coordinating work across software and hardware teams
Experience running technical working sessions and capturing decisions
Other Requirements:
Ability to obtain and maintain a U.S. DoD security clearance
Willingness to travel to and work at field test sites
Responsibilities:
Run engineering working sessions, integration syncs, and release readiness meetings
Capture decisions, risks, and action items; drive follow-up until closure
Coordinate day-to-day execution across software, hardware, production, safety, and test
Manage handoffs between teams from design to implementation and test
Support bug triage, issue tracking, and release coordination
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Quality Manager
Equip armed forces with dependable off-road autonomy to navigate harsh terrain, transforming existing ground vehicles into versatile robotic tactical assets.
Benefits:
Equity compensation
Best-in-class healthcare, dental, and vision plans
Unlimited PTO
401k with company match
Parental leave
Education Requirements:
Bachelor’s degree in Engineering, Quality Management, Manufacturing, or related field
Experience Requirements:
Minimum of 5 years of experience in quality management or quality assurance
In-depth knowledge of quality tools like Six Sigma, FMEA, SPC, Control Plans
Track record of managing quality teams and implementing effective QMS
Other Requirements:
Ability to obtain and maintain a DoD Security Clearance
Six Sigma Green Belt or Black Belt certification preferred
Responsibilities:
Develop, implement, and continuously improve the Quality Management System (QMS)
Oversee quality standards across all production processes and materials
Establish and maintain effective supplier quality management practices
Investigate and resolve non-conformance issues and lead root cause analysis
Lead the Quality Assurance team and foster a culture of continuous improvement
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Software Engineer, Backend
Automate complex enterprise workflows in minutes using intelligent AI agents that learn from screen recordings, handle document processing, and adapt to UI changes.
Benefits:
Offers Equity
Other Requirements:
Willing to work 5x Days a Week in NYC Office
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Customer Success Manager
Streamline enterprise CX with multilingual AI agents that automate voice, chat, and email workflows to reduce operational costs and improve customer satisfaction.
Education Requirements:
A bachelor or MBA degree is preferred
Experience Requirements:
3 - 7 years experience
Minimum 3 years of work experience as a Customer Success Manager or similar role
Experience in dealing with large and mid size Enterprise customers in India
Quota carrying experience
Experience working in a SAAS organization is desirable
Other Requirements:
Exceptional ability to communicate and foster positive business relationships
Technical skills in SAAS and Contact centers is a plus
Ability to travel for client meetings
Clear grasp of digital technology stacks - API's, middleware, and ecosystems
Responsibilities:
Establish clear client retention goals
Define success milestones for clients and employees
Promote the value of Gnani.ai’s software and services
Upsell and Cross-sell Gnani.ai’s software and services
Review customer complaints and seek to improve the customer experience
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AI Project Manager
Streamline enterprise CX with multilingual AI agents that automate voice, chat, and email workflows to reduce operational costs and improve customer satisfaction.
Education Requirements:
PMP/PRINCE2 certification is a plus
Experience Requirements:
8-12 years of project/program management experience in technology product companies
Proven experience handling enterprise-level Indian customers
Strong exposure to AI/ML-based product implementations or integrations
Deep understanding of Agile/Scrum delivery practices
Demonstrated ability to lead multi-disciplinary teams
Other Requirements:
Skilled in using tools like JIRA, Asana, or MS Project
Exceptional stakeholder management and communication skills
Comfortable with fast-paced environments and ambiguity
Responsibilities:
Own the full lifecycle of enterprise project delivery with a focus on AI product implementations
Serve as the key point of contact for customer communication
Lead customer onboarding and requirement gathering
Drive project governance – timelines, scope, risk management, and resource planning
Collaborate with internal product teams to align business goals
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Presales Engineer
Streamline enterprise CX with multilingual AI agents that automate voice, chat, and email workflows to reduce operational costs and improve customer satisfaction.
Education Requirements:
Degree in Computer Science, Engineering, or a related field
Experience Requirements:
3 - 5 years experience
Minimum 3 years of proven work experience as a Pre-Sales Engineer or similar role
Experience working in a SAAS organization is a must
Experience in dealing with large and mid size Enterprise customers in India
Other Requirements:
Strong problem-solving and prioritization skills
Strong presentation skills
Responsibilities:
Develop solutions for AI & ML based Omni-Channel Automation
Organize, plan, create & deliver compelling proof of concept demonstrations
Ensure solutions in Statement of Work are in line with client requirements
Manage the sales bid process by responding to RFI’s & RFP
Liaise with Product Managers to provide feedback about product requirements
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