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Customer Success Specialist (H/F)
Allisone is an AI tool for dentists that simplifies patient communication, improves understanding, and enhances overall dental performance by combining the best of human expertise and artificial intelligence.
Experience Requirements:
Tu as une première expérience réussie en support client, idéalement dans un environnement tech, santé ou SaaS B2B.
Other Requirements:
Tu cherches un job qui a du sens.
Tu es empathique, bienveillant(e) et à l’écoute, avec une réelle volonté de comprendre et résoudre les problèmes des clients.
Tu es rigoureux(se) et organisé(e), capable de gérer plusieurs demandes simultanément tout en maintenant une qualité de service irréprochable.
Tu sais expliquer des concepts techniques de manière simple et pédagogique.
Tu es un(e) vrai(e) problem-solver, tu fais preuve de créativité et de résilience face aux défis.
Tu travailles en équipe et communiques efficacement avec les différentes parties prenantes.
Tu es à l’aise avec les outils de support client et les environnements CRM.
Tu maîtrises l’anglais, à l’écrit comme à l’oral. L'espagnol est un plus !
Tu as un mindset positif, proactif et un fort sens des responsabilités, tout en respectant les enjeux de l’équipe.
Tu te retrouves dans nos valeurs : SPACE 🚀
Responsibilities:
Assurer le support via chat, e-mail et téléphone en apportant des réponses rapides et efficaces.
Proposer des solutions adaptées aux besoins clients.
Assurer le suivi des demandes jusqu'à leur résolution et remonter les incidents complexes aux équipes concernées.
Assurer la phase d’onboarding des clients de 0 à 90 jours pour t’assurer que la solution est bien adoptée.
Établir des connexions régulières et significatives avec les clients pour recueillir des retours, proposer des fonctionnalités pertinentes ou partager des informations utiles (simplifications techniques, évolutions produit…). Suivre et anticiper les signaux faibles (engagement réduit, questions récurrentes, etc...) afin de prévenir le churn et assurer une satisfaction durable.
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Customer Support Specialist (H/F)
Allisone is an AI tool for dentists that simplifies patient communication, improves understanding, and enhances overall dental performance by combining the best of human expertise and artificial intelligence.
Experience Requirements:
Tu as une première expérience réussie en support client, idéalement dans un environnement tech, santé ou SaaS B2B.
Other Requirements:
Tu cherches un job qui a du sens.
Tu es empathique, bienveillant(e) et à l’écoute, avec une réelle volonté de comprendre et résoudre les problèmes des clients.
Tu es rigoureux(se) et organisé(e), capable de gérer plusieurs demandes simultanément tout en maintenant une qualité de service irréprochable.
Tu sais expliquer des concepts techniques de manière simple et pédagogique.
Tu es un(e) vrai(e) problem-solver, tu fais preuve de créativité et de résilience face aux défis.
Tu travailles en équipe et communiques efficacement avec les différentes parties prenantes.
Tu es à l’aise avec les outils de support client et les environnements CRM.
Tu maîtrises l’anglais, à l’écrit comme à l’oral. L'espagnol est un plus !
Tu as un mindset positif, proactif et un fort sens des responsabilités, tout en respectant les enjeux de l’équipe.
Tu te retrouves dans nos valeurs : SPACE 🚀
Responsibilities:
Assurer le support via chat, e-mail et téléphone en apportant des réponses rapides et efficaces.
Proposer des solutions adaptées aux besoins clients.
Assurer le suivi des demandes jusqu'à leur résolution et remonter les incidents complexes aux équipes concernées.
Assurer la phase d’onboarding des clients de 0 à 90 jours pour t’assurer que la solution est bien adoptée.
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Customer Success Manager
AI tool for risk and requirements management in construction, contract review, and project document analysis.
Experience Requirements:
3+ years
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Account Executive (Mid-Market, Toronto)
AI tool for risk and requirements management in construction, contract review, and project document analysis.
Experience Requirements:
3+ years
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Fullstack Software Engineer (In-person, Toronto, Canada)
AI tool for risk and requirements management in construction, contract review, and project document analysis.
Experience Requirements:
3+ years
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Sales Development Representative (SDR) | SaaS
Kenyt.AI provides enterprise AI agents to automate engagement, assist teams, and accelerate business across marketing, sales, and support.
Education Requirements:
Bachelors Degree
Experience Requirements:
1+ year of successful experience as an SDR, preferably in the software industry
Responsibilities:
Identify business opportunities by online research and identifying prospects.
Talking to the client's senior management and pitching the product to them.
Developing sales strategies to meet sales targets/quotas.
Selling cutting-edge SaaS software product in India and abroad.
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Customer Success Manager | Key Accounts Manager
Kenyt.AI provides enterprise AI agents to automate engagement, assist teams, and accelerate business across marketing, sales, and support.
Education Requirements:
Tech Graduates
Experience Requirements:
0-5 years industry experience
Experience in Account Management/Client handling Profiles
Responsibilities:
Guide onboarding of customers on Kenyt.AI SaaS platform
Manage communications and deal with customer issues in an efficient and timely manner
Interact and Support clients across geographies (India and abroad)
Keep up with the trends in the industry and platform capabilities of the competition
Explain insights and results to marketing and sales professionals
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Enterprise Sales Manager / Accounts Executive | SaaS
Kenyt.AI provides enterprise AI agents to automate engagement, assist teams, and accelerate business across marketing, sales, and support.
Education Requirements:
Bachelors degree in business or a related discipline.
Experience Requirements:
5-10 years industry experience in Sales
Responsibilities:
Sell enterprise SaaS software in a rapidly growing environment.
Help expand company sales in new geographies (India and Abroad)
Talking to client’s senior management, pitching to them and closing the sales
Developing sales strategies to meet sales targets/quotas.
Sell AI technology and business around it which is in great demand in market
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Account Executive - EMEA
AI-powered visual development platform for design-to-code, visual editing, and enterprise CMS.
Benefits:
Unlimited time off
Mental health days
Paid parental leave
$500 home office improvement budget
$500 annual learning & development budget
Experience Requirements:
7+ years B2B SaaS Sales experience, with a track record of strong attainment
3+ years of experience successfully selling complex technical software to teams including developers as key stakeholders
History of running complex, multi-department sales processes with large organizations
Responsibilities:
Enterprise: Generate, advance, and close opportunities with Enterprise level customers (USD $50,000 - $500,000+ ACV) to consistently exceed a $1.3 million annual quota
Commercial: Generate, advance, and close opportunities with Commercial customers (USD $30,000 - $100,000+ ACV) to consistently exceed a $825k annual quota
Speak the language of developers, designers, and digital leaders to serve as a trusted advisor and intelligently lead the full team to success
Meet quarterly and annual sales goals by developing an account and pipeline strategy, managing internal and client processes, developing market and competitor knowledge, presenting to key stakeholders, and creating sales proposals
Work closely with Sales Engineers to uncover technical challenges that map to Builder’s unique solutions
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Commercial Regional Sales Director
AI-powered visual development platform for design-to-code, visual editing, and enterprise CMS.
Benefits:
Unlimited time off
Mental health days
Paid parental leave
$500 home office improvement budget
$500 annual learning & development budget
Experience Requirements:
2+ years of sales leadership experience, leading teams focused on selling to commercial accounts
Expert knowledge and experience in building and motivating sales teams, growing pipeline, and hitting and exceeding revenue targets
Track record of hiring, developing, and promoting Account Executives
Strong background in selling to enterprise customers, with a deep understanding of the complexities and nuances of enterprise sales cycles.
Responsibilities:
Hire, develop, and coach your team of Account Executives to meet and exceed sales objectives
Partner x-functionally to drive a team-based approach to winning and growing Commercial accounts
Drive operational excellence through a tight operating rhythm and structured sales process
Be a product expert and feel comfortable assisting your team in generating, advancing, and closing strategic deals
Accurately assess the skills, motivators, and career goals of each team member and provide ongoing coaching to improve their performance and support their career path
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Enterprise Account Executive
AI-powered visual development platform for design-to-code, visual editing, and enterprise CMS.
Benefits:
Unlimited time off
Mental health days
Paid parental leave
$500 home office improvement budget
$500 annual learning & development budget
Experience Requirements:
7+ years B2B SaaS Sales experience, with a track record of strong attainment
3+ years of experience successfully selling complex technical software to teams including developers as key stakeholders
History of running complex, multi-department sales processes with large organizations
Responsibilities:
Generate, advance, and close opportunities with Enterprise level customers ($50,000 - $500,000+ ACV) to consistently exceed a $1.3 million annual quota
Speak the language of developers, designers, and digital leaders to serve as a trusted advisor and intelligently lead the full team to success
Meet quarterly and annual sales goals by developing an account and pipeline strategy, managing internal and client processes, developing market and competitor knowledge, presenting to key stakeholders, and creating sales proposals
Work closely with Sales Engineers to uncover technical challenges that map to Builder’s unique solutions
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Head of Brand and Creative
AI-powered visual development platform for design-to-code, visual editing, and enterprise CMS.
Benefits:
Unlimited time off
Mental health days
Paid parental leave
$500 home office improvement budget
$500 annual learning & development budget
Experience Requirements:
10+ years of experience leading design, branding, and marketing efforts.
Proven track record of evolving brand architecture and design systems to appeal to enterprise and developer audiences.
Responsibilities:
Refine and evolve Builder.io’s brand identity – Strengthen brand strategy, visual identity, and messaging to resonate with enterprise clients, developers, and engineers.
Oversee marketing design and creative execution – Ensure all marketing campaigns, product launches, and external communications maintain a professional and compelling brand presence tailored to technical and enterprise audiences.
Champion brand consistency and integrity – Own Builder.io’s brand guidelines, ensuring a clear and consistent brand voice across all marketing and communication efforts.
Develop and execute targeted brand marketing campaigns – Create high-impact campaigns that drive awareness and engagement among enterprise clients and developer communities, leveraging digital, social, PR, partnerships, and influencer marketing.
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Sales Engineer
AI-powered visual development platform for design-to-code, visual editing, and enterprise CMS.
Benefits:
Unlimited time off
Mental health days
Paid parental leave
$500 home office improvement budget
$500 annual learning & development budget
Experience Requirements:
3+ years of experience as a sales engineer/solution consultant/solution engineer/solution architect selling complex technical software to teams including developers as key stakeholders
Proficiency with modern development methodologies, languages and frameworks (APIs, JavaScript, React, JSON)
Responsibilities:
Present the Builder platform to digital leaders, developers and designers
Work hands-on with prospects and customers to demonstrate and communicate the value of Builder throughout the sales cycle
Lead proof of value processes with prospects, working as a trusted advisor to help establish goals, success criteria and ensuring that prospects have what they need to be able to achieve them
Act as the internal voice of the customer and work with product and marketing teams to continuously improve Builder’s products and messaging
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Software Engineer
AI-powered visual development platform for design-to-code, visual editing, and enterprise CMS.
Benefits:
Unlimited time off
Mental health days
Paid parental leave
$500 home office improvement budget
$500 annual learning & development budget
Experience Requirements:
4+ years experience in web development
Experience with React and other frontend frameworks
Experience with node.js and Typescript
Experience building systems utilizing cloud based services like Google Cloud, and AWS.
Responsibilities:
Work closely with other engineer and product managers to design and build world-class product experiences
Take end to end responsibility of your features; including implementation, gathering feedback, testing, and deployment
Champion the needs of Builder’s customer base through customer empathy, iteration, bug fixes, and feature ownership
Be given opportunities to stretch yourself by learning new technologies and staying up to date with new advancements in the AI and software engineering worlds
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Software Engineer (6+ years experience)
AI-powered visual development platform for design-to-code, visual editing, and enterprise CMS.
Benefits:
Unlimited time off
Mental health days
Paid parental leave
$500 home office improvement budget
$500 annual learning & development budget
Experience Requirements:
6+ years experience in web development
Experience with React or any frontend frameworks, Node.js, and Typescript
Responsibilities:
Work closely with other engineers, designers, and team leads to design and build world-class product experiences
Be responsible for the entirety of your features; including API design, gathering feedback, implementation, testing, and deployment
Champion the needs of Builder’s customer base through customer empathy, iteration, and feature ownership
Provide input to aid in the technical decision making, values, and overall direction of the engineering team
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インサイドセールス
FastLabel provides professional services and products for high-quality data, essential for AI development. They offer annotation services, model development support and a data platform.
Benefits:
Various insurance complete (health insurance, employee pension, employment insurance, worker's accident compensation insurance)
Commuting allowance
Qualification acquisition support system
Referral adoption support system (employee referral allowance, lunch expense subsidy)
Experience Requirements:
More than 1 year of experience in corporate sales or equivalent
High level of autonomy to define and solve problems
Ability to involve people through smooth communication with other departments and partner companies
Ability to communicate in Japanese
Responsibilities:
Execution of operations according to the sales process
Exhibition at webinars/exhibitions
Hearing to prospective customers and negotiating business opportunities using telephone and online sales tools
Operation/improvement of MA/CRM tools such as Salesforce
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エンタープライズ営業
FastLabel provides professional services and products for high-quality data, essential for AI development. They offer annotation services, model development support and a data platform.
Benefits:
Various insurance complete (health insurance, employee pension, employment insurance, worker's accident compensation insurance)
Commuting allowance
Qualification acquisition support system
Referral adoption support system (employee referral allowance, lunch expense subsidy)
Experience Requirements:
More than 3 years of corporate sales experience
Logical thinking ability, advanced negotiation skills, and the ability to involve people
Highly motivated to actively acquire technical knowledge and keep up with trends
Responsibilities:
Account plan promotion based on annual activity plan
Business negotiations
Proposal creation
Closing deals
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エンタープライズ営業(経験者)
FastLabel provides professional services and products for high-quality data, essential for AI development. They offer annotation services, model development support and a data platform.
Benefits:
Various insurance complete (health insurance, employee pension, employment insurance, worker's accident compensation insurance)
Commuting allowance
Qualification acquisition support system
Referral adoption support system (employee referral allowance, lunch expense subsidy)
Experience Requirements:
More than 3 years of enterprise sales experience
Logical thinking ability, advanced negotiation skills, and the ability to involve people
Highly motivated to actively acquire technical knowledge and keep up with trends
Responsibilities:
Account plan promotion based on annual activity plan
Business negotiations
Proposal creation
Closing deals
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プロジェクトマネージャ-(未経験者歓迎)
FastLabel provides professional services and products for high-quality data, essential for AI development. They offer annotation services, model development support and a data platform.
Benefits:
Various insurance complete (health insurance, employee pension, employment insurance, worker's accident compensation insurance)
Commuting allowance
Qualification acquisition support system
Referral adoption support system (employee referral allowance, lunch expense subsidy)
Experience Requirements:
Those who can work positively on contributing to customers' projects while communicating closely with customers
Those who are highly motivated to actively acquire technology and knowledge and have a high desire to learn
Ability to involve people through smooth communication with other departments and partner companies
Native-level Japanese language ability
Responsibilities:
Project management: overall process design (WBS creation), progress management, resource management
Specification design: Designing teacher data specifications based on hearing customer issues and business requirements
Delivery: Creation of detailed requirements documents and operation manuals, explanation of procedures to annotators, quality control, delivery support
Delivery process improvement: analysis and improvement of project management and quality control processes
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シニアコンサルタント / マネージャー候補(経験者)
FastLabel provides professional services and products for high-quality data, essential for AI development. They offer annotation services, model development support and a data platform.
Benefits:
Various insurance complete (health insurance, employee pension, employment insurance, worker's accident compensation insurance)
Commuting allowance
Qualification acquisition support system
Referral adoption support system (employee referral allowance, lunch expense subsidy)
Experience Requirements:
2+ years of project management experience at an AI vendor, SIer, or consulting firm, or management experience in multiple AI development projects
Experience in proposing continuous projects and up-selling/cross-selling to customers
Those who are highly motivated to actively acquire technology and knowledge and have a high desire to learn
Ability to involve people through smooth communication with other departments and partner companies
Native-level Japanese language ability
Responsibilities:
Project management: overall process design (WBS creation), progress management, resource management
Specification design: Designing teacher data specifications based on hearing customer issues and business requirements
Delivery: Creation of detailed requirements documents and operation manuals, explanation of procedures to annotators, quality control, delivery support
Delivery process improvement: analysis and improvement of project management and quality control processes
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