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Ushur

Director of Product Management-Analytics

Ushur is a Customer Experience Automation platform powered by Gen AI. Automate workflows, deploy AI Agents, and deliver seamless, compliant, and personalized engagement.

producthybridBengalurufull-time

Benefits:

  • Great Company Culture

  • Bring your whole self to work

  • Rest and Relaxation

  • Health Benefits

  • Keep learning

Experience Requirements:

  • 10+ years of experience in product management, with a strong background in analytics, data platforms, or enterprise SaaS.

  • Experience leading customer-facing analytics products for enterprise customers, with a focus on data visualization, reporting, and AI-driven insights.

Responsibilities:

  • Define the product vision, strategy, and roadmap for analytics solutions, ensuring alignment with business objectives.

  • Identify market opportunities, customer pain points, and emerging trends in enterprise analytics to shape Ushur’s analytics capabilities.

  • Develop and execute a roadmap that balances innovation with scalability, ensuring analytics solutions drive value for enterprise customers.

  • Own the customer-facing analytics experience, ensuring insights are actionable, intuitive, and embedded in our platform.

  • Work closely with the Director of Engineering - Analytics to translate product requirements into technical architectures, solutions, and implementation plans.

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Ushur

Enterprise Sales Director, Financial Services & Insurance

Ushur is a Customer Experience Automation platform powered by Gen AI. Automate workflows, deploy AI Agents, and deliver seamless, compliant, and personalized engagement.

salesremote
$130,000 a year - $150,000 a year
full-time

Benefits:

  • Thriving Company Culture

  • Bring Your Whole Self to Work

  • Rest and Recharge

  • Comprehensive Health Benefits

  • Invest in Your Future

Experience Requirements:

  • 8+ years of experience in sales, with a focus on financial services and insurance industries

  • Demonstrated success in exceeding sales quotas and driving large, complex deals

  • Deep knowledge of financial services and insurance operations, challenges, and digital transformation trends

Responsibilities:

  • Develop and execute a strategic sales plan targeting financial services and insurance clients to achieve revenue goals

  • Identify and engage decision-makers within target organizations to build a robust pipeline

  • Collaborate with marketing, product, and customer success teams to ensure alignment and deliver tailored client solutions

  • Conduct impactful presentations and demonstrations to showcase the value of our platform

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Ushur

Enterprise Sales Director, Healthcare Payer (West)

Ushur is a Customer Experience Automation platform powered by Gen AI. Automate workflows, deploy AI Agents, and deliver seamless, compliant, and personalized engagement.

salesremote
$130,000 a year - $150,000 a year
full-time

Benefits:

  • Thriving Company Culture

  • Bring Your Whole Self to Work

  • Rest and Recharge

  • Comprehensive Health Benefits

  • Invest in Your Future

Experience Requirements:

  • 4-5 years proven success selling SaaS-based Enterprise Software Solutions with at least 3+ years of experience selling to Health Plans and other Healthcare Organizations in the Fortune 1000

  • A demonstrated track record where you consistently have met or exceeded annual quota

  • Subject matter expertise in healthcare with rich experience working with health plans and benefits

Responsibilities:

  • Develop a set of strategic account plans assigned to you for your select verticals and region that includes how you will engage leaders responsible for digital transformation, customer experience and operations

  • Become a trusted advisor to Clients by understanding their needs and business objectives, demonstrating industry awareness and co-creating high impact business solutions with the Ushur platform

  • Focus relentlessly on bringing new Clients into the Ushur family and expand the business inside existing Client accounts

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Ushur

Healthcare Provider Lead

Ushur is a Customer Experience Automation platform powered by Gen AI. Automate workflows, deploy AI Agents, and deliver seamless, compliant, and personalized engagement.

salesremote
$130,000 a year - $160,000 a year
full-time

Benefits:

  • Thriving Company Culture

  • Bring Your Whole Self to Work

  • Rest and Recharge

  • Comprehensive Health Benefits

  • Invest in Your Future

Experience Requirements:

  • 5-7 years proven success selling SaaS-based Enterprise Software Solutions with at least 4+ years of experience selling to Health Systems, Integrated Delivery Networks, and other large Healthcare Organizations

  • A demonstrated track record where you consistently have met or exceeded annual quota

  • Subject matter expertise in healthcare patient workflows including scheduling, registration, resource planning, and payments with rich experience in digital communications and call center environments

Responsibilities:

  • Develop a tiering and prioritization strategy for integrated delivery systems (IDNs) and Health Systems that includes how you will engage leaders responsible for digital transformation, customer experience and operations

  • Become a trusted advisor to Clients by understanding their needs and business objectives, demonstrating industry awareness and co-creating high impact business solutions with the Ushur platform

  • Refine Ushur use cases for patient engagement journeys and work cross-functionally across Ushur to enable repeatable go-to-market motions for the sub-segment of the Healthcare Industry.

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Ushur

Lead Technical Consultant

Ushur is a Customer Experience Automation platform powered by Gen AI. Automate workflows, deploy AI Agents, and deliver seamless, compliant, and personalized engagement.

operationsremote
$140,000 a year - $160,000 a year
full-time

Benefits:

  • Thriving Company Culture

  • Bring Your Whole Self to Work

  • Rest and Recharge

  • Comprehensive Health Benefits

  • Invest in Your Future

Experience Requirements:

  • 10+ years of experience in a SaaS or consulting role delivering technical enterprise solutions

  • Proven experience leading implementation projects in a Professional Services or Solutions Consulting capacity

  • Deep understanding of cloud services (preferably AWS) and API-based integrations

Responsibilities:

  • Lead the end-to-end implementation of complex customer solutions, from discovery and design to deployment and post-launch support

  • Architect scalable, reusable automation solutions using Ushur’s no-code/low-code platform, ensuring alignment with customer business goals

  • Own key customer relationships from a technical delivery standpoint and act as a strategic partner in driving adoption and expansion

  • Collaborate with Account Executives, CSMs, and Solutions Architects to define scope, level of effort, and technical strategy

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Ushur

Manager SRE

Ushur is a Customer Experience Automation platform powered by Gen AI. Automate workflows, deploy AI Agents, and deliver seamless, compliant, and personalized engagement.

engineeringhybridBengalurufull-time

Experience Requirements:

  • 5+ years of experience of SRE/CloudOps Manager/Lead role in Enterprise SaaS

  • Track record of developing and mentoring great talent, building and motivating high-achieving teams. Ability to lead diverse teams across multiple time zones.

  • Business Acumen - Ability to quickly grasp and adapt to a variety of customer verticals, geographies, and business structures.

Responsibilities:

  • Build and Manage a world-class SRE team. Design a 24x7 follow-the-sun organization including seamless handover across regions. Mentor and grow team focused on delivering white glove support and incident management service.

  • Drive data-driven SRE strategy by defining and prioritizing SRE Objectives and Key Results (OKRs) aligned with company mission. This includes setting measurable targets for key service level agreements

  • Manager Enterprise Support function to deliver exceptional white glove experiences at scale in close partnership with our Customer Success, Solution Consulting and Engineering teams.

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Ushur

Senior Product Manager

Ushur is a Customer Experience Automation platform powered by Gen AI. Automate workflows, deploy AI Agents, and deliver seamless, compliant, and personalized engagement.

producthybridSanta Clara
$160,000 a year - $180,000 a year
full-time

Benefits:

  • Great Company Culture

  • Bring your whole self to work

  • Rest and Relaxation

  • Health Benefits

  • Keep learning

Experience Requirements:

  • Minimum of 5-8 years of Product Management experience

  • Experience building and shipping products that span the enterprise and consumer needs across a range of business scenarios

  • Experience with solving operational, customer service or process improvement challenges through software

Responsibilities:

  • Actively define the strategy and roadmap for the current product and future direction of our multiple product lines

  • Understand market landscape and review competition to bring business insight to the team

  • Partner with your peer engineering and design teams to deliver best-in-class products on time

  • Collaborate with marketing and sales on field enablement and go-to-market activities

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Ushur

Senior Solution Consultant (Financial Services & Insurance)

Ushur is a Customer Experience Automation platform powered by Gen AI. Automate workflows, deploy AI Agents, and deliver seamless, compliant, and personalized engagement.

salesremote
$130,000 a year - $150,000 a year
full-time

Benefits:

  • Thriving Company Culture

  • Bring Your Whole Self to Work

  • Rest and Recharge

  • Comprehensive Health Benefits

  • Invest in Your Future

Experience Requirements:

  • Minimum of 8 years of IT or related experience with 4 years (of the total required 8 years of experience) in solution consulting with a mid-to-large SaaS enterprise solutions company or similar experience. Insurance industry experience preferred.

  • Knowledge in selling and supporting high-end solutions that involve both line of business and IT ownership.

  • Excellent verbal, written, and presentation skills with a comfort level in executive-level presentations.

Responsibilities:

  • Interfacing with customers and sales teams to recommend intelligent automation solutions, help solve problems and learn new opportunities for product enhancements.

  • Work as a trusted advisor to client to help them meet their strategic business goals with our technology.

  • From discovery to implementation, the senior solutions consultant is providing customers and sales team with ongoing technical support to help close deals.

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Ushur

Site Reliability Engineer(SRE)

Ushur is a Customer Experience Automation platform powered by Gen AI. Automate workflows, deploy AI Agents, and deliver seamless, compliant, and personalized engagement.

engineeringhybridBengalurufull-time

Experience Requirements:

  • Minimum of 4 years of IT or related experience with 3 years in solution engineering and/or DevOps with a mid-to-large SaaS enterprise solutions company or similar experience.

  • Deep knowledge of Linux systems

  • Experience with DevOps automation, CI/CD pipeline and agile methodologies

Responsibilities:

  • Collaborating with customer success managers and solutions engineers to bring deep technical expertise in implementing intelligent automation solutions for customers.

  • Providing customers and solution engineers with ongoing technical support for complex issues and support escalations.

  • Optimizing and automating support processes including improving reliability of on-call processes, managing incidents, updating runbooks and documentation, reviewing RCAs and recommending solutions to prevent the recurrence and severity of incidents.

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Ushur

Technical Consultant

Ushur is a Customer Experience Automation platform powered by Gen AI. Automate workflows, deploy AI Agents, and deliver seamless, compliant, and personalized engagement.

engineeringhybridSanta Clara
$90,000 a year - $120,000 a year
full-time

Experience Requirements:

  • 3-4 years of experience designing technical solutions for cloud applications.

  • Experience in software development. Python or Java. Skilled with REST APIs and Postman tools.

  • Diligent in Agile delivery.

Responsibilities:

  • Create and build complex Workflows using industry best practices

  • Write solution and technical documentation including ERDs, data flow diagrams, and business process flows

  • Utilize your outstanding technical consulting skills to implement software solutions

  • Lead and drive scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, UAT and production deployment

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Ushur

Technical Customer Support

Ushur is a Customer Experience Automation platform powered by Gen AI. Automate workflows, deploy AI Agents, and deliver seamless, compliant, and personalized engagement.

operationsremoteBangalorefull-time

Experience Requirements:

  • Excellent communication skills.

  • Team-first attitude and uncompromising attention to detail.

  • Ability to work in rotational shifts. This role requires only night shifts, with 5 days working. and 2 days off on a rotational basis.

Responsibilities:

  • Provide first-level technical support and consultation for issues, requests, and questions reported by Customers and Customer Account Strategy teams for deployed solutions. Be the first responders and own it!

  • Respond and Resolve basic products, solutions, and analytics issues within defined SLAs.

  • Monitoring and Reporting of customers’ scheduled campaign/transaction activities – Utilize monitoring tools to detect and report P1 issues/outages during scheduled customer campaigns or transactions, upon request from customer account strategy teams.

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Filament Syfter

Mid-Level Data Scientist

Filament Syfter is an AI-driven platform for deal origination and market monitoring, white-labelled for your firm.

scienceonsitefull-time

Education Requirements:

  • degree in a quantitative or business discipline

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Dimensions

Key Account Manager, US Federal HHS

Dimensions provides linked data solutions for intelligent discovery and faster insight, offering a suite of research applications that connect the dots across the research ecosystem.

salesremoteRemote, USfull-time

Responsibilities:

  • Relationship Building: Develop and maintain strong, long-term relationships with key stakeholders across each account for relevant products, including procurement, budget stakeholders, business owners, key influencers, and decision-makers.

  • Sales Strategy Execution: Ensure the execution of developed sales strategies, objectives, and revenue goals for assigned HHS accounts.

  • Strategic Account Plans: Develop and implement account-specific strategic plans aimed at maximizing client satisfaction and revenue growth.

  • Revenue Forecasting: Provide accurate revenue forecasts based on the account’s performance and growth potential.

  • Risk Management: Identify and mitigate potential risks that could impact client relationships, satisfaction, or company profitability/revenue.

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Dimensions

Senior Data Analyst

Dimensions provides linked data solutions for intelligent discovery and faster insight, offering a suite of research applications that connect the dots across the research ecosystem.

productremoteRemotefull-time

Responsibilities:

  • Understand stakeholder requirements and manage expectations

  • Translate business questions into precise SQL queries

  • Distil your analysis into understandable and actionable insights for other teams and stakeholders

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Dimensions

Senior Data Analyst

Dimensions provides linked data solutions for intelligent discovery and faster insight, offering a suite of research applications that connect the dots across the research ecosystem.

productremoteGBfull-time

Responsibilities:

  • Understand stakeholder requirements and manage expectations

  • Translate business questions into precise SQL queries

  • Distil your analysis into understandable and actionable insights for other teams and stakeholders

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Dimensions

Senior Data Analyst

Dimensions provides linked data solutions for intelligent discovery and faster insight, offering a suite of research applications that connect the dots across the research ecosystem.

productremoteESfull-time

Responsibilities:

  • Understand stakeholder requirements and manage expectations

  • Translate business questions into precise SQL queries

  • Distil your analysis into understandable and actionable insights for other teams and stakeholders

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Dimensions

Senior Data Analyst

Dimensions provides linked data solutions for intelligent discovery and faster insight, offering a suite of research applications that connect the dots across the research ecosystem.

productremoteROfull-time

Responsibilities:

  • Understand stakeholder requirements and manage expectations

  • Translate business questions into precise SQL queries

  • Distil your analysis into understandable and actionable insights for other teams and stakeholders

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Dimensions

Vice President of Sales - Enterprise (Americas)

Dimensions provides linked data solutions for intelligent discovery and faster insight, offering a suite of research applications that connect the dots across the research ecosystem.

salesremoteUSfull-time

Responsibilities:

  • Lead the Americas Corporate Sales team, owning new business and renewal revenue targets across the U.S. and Canada.

  • Define and execute the commercial strategy for the region, aligning closely with product, marketing, and customer success.

  • Translate corporate goals into actionable sales plans, setting performance expectations and team objectives.

  • Track, report, and take accountability for regional pipeline growth, quota attainment, and customer acquisition metrics.

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MyAlice

Software Engineer

MyAlice increases sales through WhatsApp & other DMs. It centralizes interaction & automates cart recovery, order notification & more. It builds long-lasting customer relationships for e-commerce businesses.

engineeringhybridDhaka, BD
50,000 BDT/month - 60,000 BDT/month
full-time

Benefits:

  • Unlimited paid-time off under terms and conditions.

  • Yearly salary review.

  • 2 festival bonuses.

Experience Requirements:

  • 2+ years of experience as a software engineer, preferably in software development company.

Responsibilities:

  • Design and build new services and/or contribute to existing services that support our product.

  • Collaborate with internal teams for building and/or tweaking services to solve interesting problems, support new use cases, while staying integral to our core purpose.

  • Understand business requirements and implement them in code.

  • Troubleshoot customer issues by diving deep into application logs and metrics.

  • Follow best practices and conventions while writing code.

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MyAlice

Junior Product Designer

MyAlice increases sales through WhatsApp & other DMs. It centralizes interaction & automates cart recovery, order notification & more. It builds long-lasting customer relationships for e-commerce businesses.

designhybridDhaka, BD
30,000 BDT/month - 40,000 BDT/month
full-time

Benefits:

  • Unlimited paid-time off under terms and conditions.

  • Yearly salary review.

  • 2 festival bonuses.

Experience Requirements:

  • 1+ years of experience as a product designer, preferably in SaaS and e-commerce.

Responsibilities:

  • Collaborate with cross-functional teams to identify and understand user needs, goals, and pain points.

  • Design and deliver wireframes, prototypes, and visual design concepts.

  • Develop and maintain design systems and component libraries.

  • Conduct usability testing and gather user feedback to iterate and improve designs.

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