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Implementation Manager
Achieve human-level translation accuracy across 100+ languages to streamline global communication for businesses, researchers, and international travelers.
Benefits:
20 days of annual leave
Virtual Shares
Hybrid work
flexible hours
Hack Fridays
Experience Requirements:
3+ years of work experience
1 year in client-facing software implementation
Proven experience project managing customer implementations
Other Requirements:
Fluency in Japanese
Working proficiency in English
Strong written and verbal presentation skills
Familiarity with technical concepts related to SaaS products
Ability to navigate ambiguous situations
Responsibilities:
Own the onboarding and implementation process
Serve as the customer’s project manager
Teach and empower new customers
Troubleshoot challenges that customers experience
Interface with internal DeepL teams
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Premium Customer Support Specialist - Japan
Achieve human-level translation accuracy across 100+ languages to streamline global communication for businesses, researchers, and international travelers.
Benefits:
20 days of annual leave
Hybrid work
flexible hours
Regular in-person team events
Monthly hacking sessions
Experience Requirements:
3+ years of Customer Support experience (SAAS) in a technical support capacity
Experienced in working with international teams
Experience with customer subscription systems, APIs, SSO, JIRA
Other Requirements:
Fluent in English
Experienced in tools such as Postman
Ability to work 8-hour shifts between 6 am and 5 pm
Willingness to participate in an on-call rota
Empathetic and collaborative
Responsibilities:
Provide responses via support system to Premium Customers
Maintain high service standards and troubleshoot issues
Identify product bugs and feature requests
Tackle complex customer requests including technical issues
Collaborate with the Customer Success and Sales teams
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Product & Customer Enablement Lead
Achieve human-level translation accuracy across 100+ languages to streamline global communication for businesses, researchers, and international travelers.
Benefits:
30 days of annual leave
Virtual Shares
Hybrid work
flexible hours
Hack Fridays
Experience Requirements:
3+ years of experience leading high-performing teams
5+ years in Product Enablement or Customer Education
Experience building scalable operating models
Other Requirements:
Domain Expertise in SaaS
Cross-Functional Influence
Data-driven and fluent in enablement platforms
Passion for explaining product value
Experience with AI-enabled knowledge workflows is a plus
Responsibilities:
Evolve Product & Customer Enablement programs
Lead and Develop Talent
Drive Launch Readiness for internal teams
Strengthen Product Knowledge at Scale
Create Segment-Based Enablement for customers
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Senior Manager - Customer Support
Achieve human-level translation accuracy across 100+ languages to streamline global communication for businesses, researchers, and international travelers.
Experience Requirements:
Significant leadership experience in Customer Support or CX
Track record of managing managers in high-growth tech
Experience evolving support models
Experience with modern support platforms (Zendesk, Salesforce)
Other Requirements:
Multilingual communication in Japanese and English
Stakeholder mastery
Strategic thinking with hands-on problem-solving
Adaptability and proactive nature
Customer-first, outcome-driven mindset
Responsibilities:
Drive the regional vision for Japan and APAC
Own regional performance outcomes
Lead, coach, and develop team leaders
Evolve the Customer Support craft
Refine operational engine and workflows
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Director, System Software Engineering - Metropolis Accelerated and Inferencing Software
Build, train, and deploy generative AI, digital twins, and autonomous systems at scale using high-performance GPUs and specialized software architectures.
Benefits:
Equity
Health benefits
Education Requirements:
Masters in Computer Science/Electrical Engineering or equivalent experience
Experience Requirements:
8+ years machine learning/deep learning research or practical experience
7+ years leadership background
15+ years industry experience
10+ years validated expertise in embedded software sector
Other Requirements:
PhD or equivalent experience in a relevant field
Leadership role in production deployment of Smart Spaces
Deep experience with CV, LLMs, VLMs, GenAI Models
Responsibilities:
Lead and develop engineering and data teams distributed across Europe, Asia and the United States
Architect and operationalize NVIDIA’s end-to-end data Inference Acceleration strategy
Drive Strategic Implementations of TensorRT, VLLM and other accelerated frameworks
Collaborate with major Metropolis OEMs and Partners to architect optimized custom models
Orchestrate efforts to achieve leading performance results on industry benchmarks like MLPerf
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Senior Power Integrity Methodology CAD Engineer
Build, train, and deploy generative AI, digital twins, and autonomous systems at scale using high-performance GPUs and specialized software architectures.
Benefits:
Equity
Health benefits
Education Requirements:
Master's degree or equivalent experience in Electrical Engineering or related field
Experience Requirements:
5+ years of experience in EMIR flow methodology development and support
Other Requirements:
Experience in crafting custom workflows from scratch
Experience using AI tools to improve capabilities in the power integrity domain
Responsibilities:
Developing physical design methodologies for rail analysis and signoff
Creating solutions for pioneering IR analysis and signoff
Crafting workflows and tool methodologies for power and noise analysis
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Senior Software Engineer, NCCL
Build, train, and deploy generative AI, digital twins, and autonomous systems at scale using high-performance GPUs and specialized software architectures.
Benefits:
Competitive salaries
Comprehensive benefits package
Equity
Education Requirements:
M.S./Ph.D. degree in CS/CE or equivalent experience
Experience Requirements:
5+ years of relevant experience
Other Requirements:
Experience with CUDA programming and NVIDIA GPUs
Knowledge of high-performance networks like InfiniBand
Experience with Deep Learning Frameworks such PyTorch, TensorFlow
Responsibilities:
Design and maintain highly-optimized communication runtimes for Deep Learning frameworks
Participate in parallel programming interface specifications like MPI/OpenSHMEM
Implement system software enabling interactions among GPUs
Create proof-of-concepts to evaluate extensions in programming models
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Senior Director, APAC Test Operations
Build, train, and deploy generative AI, digital twins, and autonomous systems at scale using high-performance GPUs and specialized software architectures.
Benefits:
Competitive salaries
Generous benefits package
Education Requirements:
Bachelor’s degree in Electrical Engineering, Computer Science, or a related technical field
Experience Requirements:
6+ years of Executive Level Management experience
15+ years in test operations
Other Requirements:
ATE platform (93K or ULFX) experience
ATE Hardware (Loadboard, probe cards) experience
OSAT Factory experience
Responsibilities:
Guiding and directing teams of production test engineers
Developing and implementing test manufacturing strategies and processes
Collaborating with cross-functional teams to implement test plans
Leading teams to support mass production operation problem solving
Analyzing test data and operation KPI to determine trends
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Solutions Architect, AI and ML
Build, train, and deploy generative AI, digital twins, and autonomous systems at scale using high-performance GPUs and specialized software architectures.
Benefits:
Equity
Benefits
Education Requirements:
BS/MS/PhD in Electrical/Computer Engineering, Computer Science, Statistics, Physics, or other Engineering fields
Experience Requirements:
3+ years of Solutions Engineering experience
3+ years of work-related experience in Deep Learning and Machine Learning
Other Requirements:
AWS, GCP or Azure Professional Solution Architect Certification
Hands-on experience with NVIDIA GPUs and SDKs (CUDA, RAPIDS, Triton)
Knowledge of DevOps/ML Ops technologies such as Docker and Kubernetes
Responsibilities:
Working with Cloud Service Providers to develop ML/DL solutions
Build and deploy AI/ML solutions at scale on cloud-based GPU platforms
Build custom PoCs for solutions addressing critical business needs
Partner with Sales Account Managers to identify new business opportunities
Prepare and deliver technical content and workshops to customers
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Global Partner Business Manager
Build, train, and deploy generative AI, digital twins, and autonomous systems at scale using high-performance GPUs and specialized software architectures.
Education Requirements:
University degree or equivalent experience within economics/international business combined with computer science background
Experience Requirements:
12+ years of senior-level experience driving SaaS and Cloud partnerships across EMEA
Other Requirements:
Technical fluency to navigate architectural discussions
Proficient English plus additional 2-3 languages
Startup and get things done mentality
Responsibilities:
Build strategic partnerships on cloud-based offerings within EMEA
Bridge the gap between business needs and technical execution
Develop and implement a GTM strategy and business planning
Create measurable outcomes working with different ecosystem players
Drive Partner and Pathway Funnel, Pipeline and Revenue
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Solutions Architect, AI and ML
Build, train, and deploy generative AI, digital twins, and autonomous systems at scale using high-performance GPUs and specialized software architectures.
Benefits:
Equity
Benefits
Education Requirements:
BS/MS/PhD in Electrical/Computer Engineering, Computer Science, Statistics, Physics, or other Engineering fields
Experience Requirements:
3+ Years in Solutions Architecture
3+ years of hands-on experience with Deep Learning frameworks such as PyTorch and TensorFlow
Other Requirements:
Active contributions to open-source AI inference projects
Experience optimizing and deploying large MoE LLMs at scale
Experience with Multi-GPU Multi-node Inference technologies
Responsibilities:
Help cloud customers craft and maintain GPU-accelerated inference pipelines
Enhance performance tuning using TensorRT, vLLM, and Triton Inference Server
Offer technical mentorship to cloud customers implementing AI inference at scale
Build custom PoCs for solutions addressing business needs
Partner with Sales Account Managers to identify new business opportunities
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Technician and Lab Manager
Build, train, and deploy generative AI, digital twins, and autonomous systems at scale using high-performance GPUs and specialized software architectures.
Education Requirements:
Practical Engineer or Technician in Electronic
Experience Requirements:
At least 2 years of hands-on experience in a hardware lab environment
Other Requirements:
Experience working with high-speed interfaces (PCIe, Ethernet, SerDes)
Familiarity with thermal/mechanical test setups
Experience with test automation
Responsibilities:
Be the group labs manager
Support the group for logistics and purchase orders
Perform hands-on board bring-up, validation, and debugging activities
Operate lab equipment in time and frequency domains
Support hardware investigations by reading schematics and analyzing layouts
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Senior GPU System Architect
Build, train, and deploy generative AI, digital twins, and autonomous systems at scale using high-performance GPUs and specialized software architectures.
Education Requirements:
BS/MS/PhD in Electrical Engineering, Computer Engineering, or equivalent area
Experience Requirements:
8 years or more of relevant experience in system design or ASIC/SoC architecture
Other Requirements:
Deep understanding of communication interconnect protocols (NVLink, Ethernet, InfiniBand)
Experience with RDMA/RoCE or InfiniBand transport offload architectures
Background in system design for AI and HPC
Responsibilities:
Architect multi-GPU system topologies for scale-up and scale-out configurations
Define and evaluate future architectures for high-speed interconnects
Collaborate to architect RDMA-capable hardware and transport layer optimizations
Use and modify system models to guide design trade-offs
Work with ASIC and software teams to enable hardware-software co-design
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Distribution OEM Partner Business Manager
Build, train, and deploy generative AI, digital twins, and autonomous systems at scale using high-performance GPUs and specialized software architectures.
Benefits:
Competitive salaries
Comprehensive benefits package
Equity
Education Requirements:
Bachelors degree or equivalent experience
Experience Requirements:
Over 8 years of experience in distribution technology sales
Other Requirements:
Experience with IT distribution channels such as Arrow, Ingram Micro, TD SYNNEX
Understanding of data science workflows and generative AI impact
Strong executive presence and political savvy
Responsibilities:
Managing the relationship between NVIDIA OEM leadership and distribution partners
Acting as a subject matter authority for OEM partners like Dell, HPE, Lenovo, and Cisco
Guiding distribution OEM engagement in sales and technical marketing
Monitoring sales results of OEM partners through North American distributors
Coordinating co-marketing initiatives and promotional campaigns
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Technical Support Associate, Weekends (Australia)
Maximize conversion rates and user engagement through AI-driven A/B testing, 1:1 personalization, and real-time audience insights for marketing and design teams.
Benefits:
Equity (RSUs) in the company
Comprehensive medical, dental, and vision plans
12 weeks of paid parental leave
Flexible vacation and sabbatical program
Mental health resources, therapy and coaching
Experience Requirements:
1+ years of experience in a technical support role
Experience in SaaS or technical services
Proficient in HTML, CSS, DNS, JavaScript
Other Requirements:
Must be able to work weekends (Sunday - Wednesday or Saturday - Wednesday)
Strong written and verbal communication skills in English
Stay curious and open to growth in emerging technologies like AI
Responsibilities:
Deliver consistently exceptional customer experiences
Assist customers in support queues, chat, and phone
Document and report bugs and resolve issues
Advocate for customers' needs to improve products
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Technical Support Associate, Argentina
Maximize conversion rates and user engagement through AI-driven A/B testing, 1:1 personalization, and real-time audience insights for marketing and design teams.
Benefits:
Equity (RSUs) in the company
Comprehensive medical, dental, and vision plans
12 weeks of paid parental leave
Flexible vacation and sabbatical program
Mental health resources, therapy and coaching
Experience Requirements:
Demonstrated high-touch customer support experience in SaaS
Proficient in HTML, CSS, DNS, JavaScript
Experience with Zendesk, Stripe, Google Workspace, Slack, or Confluence
Bonus: 1+ years of experience in a technical support role
Other Requirements:
Business-level fluency in English
Comfortable working Monday to Friday from 10am-7pm GMT-3
Open to building fluency in emerging technologies like AI
Responsibilities:
Deliver exceptional customer experiences via chat, email, and phone
Troubleshoot, file, and track bugs
Advocate for customer needs by surfacing feedback
Partner with support engineering to surface blockers
Contribute to internal documentation and knowledge sharing
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Customer Support Operations Engineer, West
Maximize conversion rates and user engagement through AI-driven A/B testing, 1:1 personalization, and real-time audience insights for marketing and design teams.
Benefits:
Equity (RSUs) in the company
Comprehensive medical, dental, and vision plans
12 weeks of paid parental leave
Flexible vacation and sabbatical program
401(k) with 100% employer match up to $6,000
Experience Requirements:
4+ years improving or operating support systems
Hands-on experience configuring platforms like Zendesk or Salesforce
Experience building scripts in JavaScript or Python
Experience working with APIs and relational databases
Other Requirements:
Must be based in Pacific or Mountain Time Zones
Experience with React, Next.js, or similar frameworks (Nice to Have)
Experience integrating AI into support workflows (Nice to Have)
Responsibilities:
Scope and implement new tools, processes, and procedures
Build and maintain Zendesk automations and API workflows
Develop internal diagnostic tools and AI-assisted triage systems
Analyze customer data to provide better service
Collaborate on policies and procedures for Customer Support
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Senior Data Scientist
Maximize conversion rates and user engagement through AI-driven A/B testing, 1:1 personalization, and real-time audience insights for marketing and design teams.
Benefits:
Equity (RSUs) in the company
Comprehensive medical, dental, and vision plans
12 weeks of paid parental leave
Flexible vacation and sabbatical program
Monthly stipends for work and wellness
Education Requirements:
Bachelor's degree in Computer Science, Computer Engineering, or technical field
Bachelor's degree in Mathematics, Statistics, or equivalent
Experience Requirements:
4+ years work experience in analytics, SQL, Python, or R
Minimum 2 years experience with a Ph.D.
4+ years solving analytical problems using quantitative approaches
Other Requirements:
Expertise in applied statistics (predictive modeling, regressions)
Familiarity with Snowflake, DBT, Tableau, and/or Fivetran
Strong communication skills with technical and non-technical audiences
Responsibilities:
Enable product teams to think strategically with actionable insights
Define product and business success metrics (KPIs)
Lead technical members in executing experiments
Develop data foundation and machine learning capabilities
Identify growth opportunities through quantitative analysis
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Engineering Manager, Localization
Maximize conversion rates and user engagement through AI-driven A/B testing, 1:1 personalization, and real-time audience insights for marketing and design teams.
Benefits:
Equity (RSUs) in the company
Comprehensive medical, dental, and vision plans
12 weeks of paid parental leave
Flexible vacation and sabbatical program
Annual WIN bonus program eligibility
Experience Requirements:
2+ years of experience leading an engineering team in SaaS
5+ years of experience as a full-stack or backend engineer
Other Requirements:
Experience with Node, React, MongoDB, and relational databases
Strong systems and architecture experience in distributed systems
Proven track record partnering with Product and Design
Bonus: User of no-code tools like Webflow, Zapier, or Bubble
Responsibilities:
Lead a small engineering team while contributing code
Navigate ambiguity and drive clarity for the team
Attract, retain, and raise the bar for engineering talent
Partner effectively with Product and Design stakeholders
Stay curious and build fluency in emerging technologies like AI
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Senior Software Engineer, Developer Tooling
Maximize conversion rates and user engagement through AI-driven A/B testing, 1:1 personalization, and real-time audience insights for marketing and design teams.
Benefits:
Equity (RSUs) in the company
Comprehensive medical, dental, and vision plans
12 weeks of paid parental leave
Flexible vacation and sabbatical program
Monthly stipends for work and wellness
Education Requirements:
BS / BA college degree or relevant experience
Experience Requirements:
5+ years of experience shipping features and products
Development experience with AWS, Cloudflare, Node.js, and MongoDB
Other Requirements:
Passionate about building developer platforms and tooling
Comfortable collaborating across product, design, and engineering
Experience with edge compute or middleware capabilities
Responsibilities:
Work across infrastructure, backend, and CLI tooling
Drive architectural decisions for scalability and security
Build APIs and internal systems for developer workflows
Implement observability across the build pipeline
Architect performant compute infrastructure
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