Benefits:

• medical

• dental

• vision

• STD

• LTD

Education Requirements:

• BA/BS degree in Finance, Accounting, Business, Economics, or Statistics

Experience Requirements:

• 3+ years in management consulting and internal corporate finance

• Advanced financial modeling skills in Excel

• Experience working with senior executives and cross-functional teams

• Intermediate experience with Netsuite

• Experience working with large datasets or BI skills

Other Requirements:

• Ability to work under tight deadlines

• Intellectual curiosity and problem-solving desire

• Strong communication skills, both oral and written

Responsibilities:

• Conduct complex financial analysis, forecasting, and variance analysis

• Build and maintain financial models for annual budget cycles

• Support the enhancement of financial and operational reporting

• Evaluate sales performance and client profitability

• Develop high quality presentations for Management and Board

Benefits:

• Fully paid medical, dental, and vision coverage

• Short-term disability, long-term disability, and life insurance

• Unlimited PTO

• 16 weeks paid parental leave

• 401(k) program

Responsibilities:

• Solve problems

• Collaborate across departments

• Shape the future of AI for millions of employees

• Build agentic AI

• Build better work experiences

Benefits:

• Fully paid medical, dental, and vision coverage

• Short-term disability, long-term disability, and life insurance

• Unlimited PTO

• 16 weeks paid parental leave

• 401(k) program

Responsibilities:

• Solve problems

• Collaborate across departments

• Shape the future of AI for millions of employees

• Build agentic AI

• Build better work experiences

Benefits:

• Fully paid medical, dental, and vision coverage

• Short-term disability, long-term disability, and life insurance

• Unlimited PTO

• 16 weeks paid parental leave

• 401(k) program

Responsibilities:

• Solve problems

• Collaborate across departments

• Shape the future of AI for millions of employees

• Build agentic AI

• Build better work experiences

Benefits:

• Fully paid medical, dental, and vision coverage

• Short-term disability, long-term disability, and life insurance

• Unlimited PTO

• 16 weeks paid parental leave

• 401(k) program

Responsibilities:

• Solve problems

• Collaborate across departments

• Shape the future of AI for millions of employees

• Build agentic AI

• Build better work experiences

Benefits:

• Fully paid medical, dental, and vision coverage

• Short-term disability, long-term disability, and life insurance

• Unlimited PTO

• 16 weeks paid parental leave

• 401(k) program

Responsibilities:

• Solve problems

• Collaborate across departments

• Shape the future of AI for millions of employees

• Build agentic AI

• Build better work experiences

Benefits:

• Fully paid medical, dental, and vision coverage

• Short-term disability, long-term disability, and life insurance

• Unlimited PTO

• 16 weeks paid parental leave

• 401(k) program

Responsibilities:

• Solve problems

• Collaborate across departments

• Shape the future of AI for millions of employees

• Build agentic AI

• Build better work experiences

Benefits:

• Fully paid medical, dental, and vision coverage

• Short-term disability, long-term disability, and life insurance

• Unlimited PTO

• 16 weeks paid parental leave

• 401(k) program

Responsibilities:

• Solve problems

• Collaborate across departments

• Shape the future of AI for millions of employees

• Build agentic AI

• Build better work experiences

Benefits:

• Fully paid medical, dental, and vision coverage

• Short-term disability, long-term disability, and life insurance

• Unlimited PTO

• 16 weeks paid parental leave

• 401(k) program

Responsibilities:

• Solve problems

• Collaborate across departments

• Shape the future of AI for millions of employees

• Build agentic AI

• Build better work experiences

Benefits:

• Fully paid medical, dental, and vision coverage

• Short-term disability, long-term disability, and life insurance

• Unlimited PTO

• 16 weeks paid parental leave

• 401(k) program

Responsibilities:

• Solve problems

• Collaborate across departments

• Shape the future of AI for millions of employees

• Build agentic AI

• Build better work experiences

Benefits:

• Fully paid medical, dental, and vision coverage

• Short-term disability, long-term disability, and life insurance

• Unlimited PTO

• 16 weeks paid parental leave

• 401(k) program

Responsibilities:

• Solve problems

• Collaborate across departments

• Shape the future of AI for millions of employees

• Build agentic AI

• Build better work experiences

Benefits:

• Equity

• Health, dental, and vision insurance

• 401(k)

• Unlimited PTO

• Free lunches/snacks at the office

Experience Requirements:

• 5+ years in Customer Success or Account Management (SaaS)

• 2+ years managing CSMs

• Proven experience owning renewals, retention, and expansion

• Track record of making hard calls (hiring, performance, prioritization)

• Experience scaling CS teams in high-growth SaaS or AI companies

Other Requirements:

• Seattle-based candidates who will be in the office at least 3 days per week

• Low ego, high ownership

• Highly organized, detail-oriented, and systems-minded

Responsibilities:

• Build, grow, and retain an exceptional team of CSMs

• Coach CSMs weekly with specific, account-level feedback

• Serve as the escalation owner for highest tier customer issues

• Define and run the CS operating cadence

• Build systems that scale customer outcomes

Benefits:

• Equity

• Health Insurance

• Paid maternity, paternity & parental leave

• Company wide wellness day

• flexible approach to work

Education Requirements:

• Bachelor's degree in Computer Science

• Information Technology

• Business Administration

Experience Requirements:

• Proven experience in technical consulting, implementation, or deployment roles within the SaaS industry

• Experience working with customer support tools such as ZenDesk, SalesForce, Shopify (preferred)

Other Requirements:

• Technical proficiency and ability to grasp complex concepts related to AI technology, APIs, and cloud-based solutions

• Ideally experience with use/application of LLMs

• Experience with Sentry, Kibana or other error logging tools preferred

• Customer-focused mindset

Responsibilities:

• Partner with customers to deeply understand their support operations

• Design, configure, and implement intelligent workflows

• Serve as a trusted advisor

• Lead end-to-end implementations

• Collaborate cross-functionally

Benefits:

• Equity

• Health Insurance

• Paid maternity, paternity & parental leave

• Company wide wellness days

• flexible approach to work

Education Requirements:

• BA/BS degree or equivalent experience

Experience Requirements:

• A minimum of 5 years in customer-facing roles in SaaS

• 3 years of experience in technical consulting, technical account management, or solutions engineering

• Experience with AI/Machine Learning/NLP technologies

• Familiarity with Helpdesks and CRMS like Zendesk, Salesforce

Other Requirements:

• Hands-on experience with web technologies (HTML, JavaScript)

• Familiarity with APIs

• Deep understanding of AI, Machine Learning, and NLP concepts

Responsibilities:

• Technical Product Enablement

• Solution Delivery & Scoping

• Collaborative Leadership

• Thought Leadership

• Customer Advocate

Benefits:

• Equity

• Health Insurance

• Paid maternity, paternity & parental leave

• Company wide wellness days

• flexible approach to work

Education Requirements:

• Bachelor's degree in Business Administration

• Computer Science

• Information Technology

Experience Requirements:

• 5+ years experience, working in a dynamic, fast-paced startup environment

• Proven experience in project management or implementation roles within the SaaS industry

Other Requirements:

• Strong understanding of project management methodologies, tools, and techniques

• Technical background and ability to grasp complex concepts related to software architecture, APIs, and integrations

• Customer-focused mindset

Responsibilities:

• Lead AI-Powered Implementations

• Kickoff with Strategic Intent

• Translate Vision into Execution

• Be the AI Value Partner

• Orchestrate Cross-Functional Delivery

Benefits:

• Equity

• Medical, dental, and vision coverage

• Unlimited PTO policy

Education Requirements:

• Bachelor's in Computer Science or related field

Experience Requirements:

• 5+ years experience in front end or full stack development

• Proficiency in JS/HTML/CSS with React.js

• Past work building web applications in a real world setting

Other Requirements:

• Solid grasp of computer science, algorithms and data structures

• Detailed ability to implement pixel-perfect UI from pixel-perfect mockups

• Python experience is a bonus

Responsibilities:

• Develop new features using React.js

• Modify and extend behavior of back-end code using Python

• Work with other engineers to develop an API endpoint

• Work with the design team to develop a pixel-perfect interface

• Help think of new features and product ideas

Benefits:

• Equity

• Medical, dental, and vision coverage

• Unlimited PTO policy

Education Requirements:

• Bachelor's in Computer Science or related field

Experience Requirements:

• 5+ years experience in front end or full stack development

• Proficiency with JavaScript, HTML, CSS, and React

• Past work building web applications in a real world setting

Other Requirements:

• Solid grasp of computer science, algorithms and data structures

• Detailed ability to implement pixel-perfect UI from pixel-perfect mockups

• Python experience is a bonus

Responsibilities:

• Build and maintain core product features using React and TypeScript

• Modify and extend behavior of back-end code using Python

• Work with other engineers to develop an API endpoint

• Work with the design team to develop a pixel-perfect interface

• Help think of new features and product ideas

Education Requirements:

• Bachelor’s or Master’s degree in Design

• Human-Computer Interaction

• Interaction Design

• Communication Design

• Visual Art

Experience Requirements:

• 6+ years of professional experience in designing consumer or B2B or enterprise products

Other Requirements:

• Excellent visual skills and craft who obsesses over interaction details

• A proactive and resourceful self-starter who thrives in ambiguity

• Exceptional creative problem-solving skills

Responsibilities:

• Lead a variety of projects and initiatives

• Conduct user research

• Champion Design Thinking

• Communicate design direction and intent

• Collaborate cross-functionally

Benefits:

• Equity

• Health Insurance

• Paid maternity, paternity & parental leave

• Company-wide wellness days

• flexible approach to work

Experience Requirements:

• 5+ years in customer marketing, lifecycle marketing, or a related B2B marketing role

Other Requirements:

• Strong storyteller with excellent writing and communication skills

• Experience building customer content across email, in-app, and more

• Highly collaborative

• Analytical and curious

• Organized and proactive

Responsibilities:

• Build automated lifecycle journeys

• Partner with customer support team to operationalize communications

• Drive revenue impact by identifying expansion moments

• Own customer newsletters and product update announcements

• Design event-triggered campaigns

Responsibilities:

• Making human-level language AI part of everyday life through next-gen generalization-focused language research