Twig
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About
Twig is an AI assistant that resolves customer issues instantly, supporting both users and support agents 24/7. It automates tasks done by Tier 1 support agents, looks up user data, takes actions, and answers questions. Twig can be embedded in SaaS apps and offers features like session memory, Outlook native plugin integration, and personalized AI styles. It helps improve first response rates and saves operational time for customer experience teams.
Platform
Features
• personalize ai in your own style
• outlook native plugin
• session memory
• ai agents embedded in saas app
• answers questions like a trained agent
• takes actions
• looks up user data
• automates tier 1 support
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