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Brooke.ai

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About

Brooke.ai is an AI-powered digital voice assistant designed for automotive dealerships. It answers, handles, and schedules inbound service calls, improving customer experience and reducing operational costs. Brooke integrates with dealer scheduling tools and DMS, offering features like virtual receptionist, intelligent phone routing, AI scheduling, and live agent backup. It has a human-like understanding of intent and emotion and integrates with DMS and scheduling tools. Brooke provides three pricing plans: Overflow & After-hours, First Responder, and Full Coverage, along with add-on features like Maintenance & Recall and Virtual BDC Back-Up.

Platform

Keywords

ai automotive service scheduling digital voice assistant bdc

Task

Features

• virtual receptionist

• live agent backup

• intelligent vehicle service notification

• ai scheduling

• intelligent phone routing

• virtual bdc back-up

• maintenance & recall add-on

Pricing Plans

Overflow & After-hours

• 1,500 minutes per month

• transparent overage rate

First Responder

• unlimited minute volume

• primary responder in call routing

Brooke Full Coverage

• unlimited coverage

• Virtual BDC

• Maintenance and Recall add-on

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