AI Jobs

Benefits:

• Monthly donations to nominated causes

• Professional growth opportunities

• Ownership over projects

• Collaboration-focused culture

• Inclusive environment

Responsibilities:

• Help other brands and agencies grow

• Collaborate in a hierarchy-free team

• CX support for customers

• Work on cutting-edge marketing projects

Benefits:

• Monthly donations to nominated causes

• Professional growth opportunities

• Ownership over projects

• Collaboration-focused culture

• Inclusive environment

Responsibilities:

• Help other brands and agencies grow

• Collaborate in a hierarchy-free team

• SaaS training and onboarding

• Work on cutting-edge projects

Experience Requirements:

• 7+ years of experience in GRC roles

• 3+ years in a leadership capacity overseeing audit efforts

• Experience leading GRC in a high-growth cloud-native environment

• Demonstrated expertise with GRC platforms like Vanta

Other Requirements:

• Excellent communication skills

• Open to a hybrid schedule with in-office days on Monday, Wednesday, and Friday

Responsibilities:

• Design and execute GRC strategy and implement frameworks (SOC 2, ISO 27001)

• Oversee continuous monitoring activities across the compliance program

• Serve as primary liaison for all external audit bodies

• Establish and maintain a global privacy compliance program (GDPR, CCPA)

• Develop and lead company-wide risk assessment program

Benefits:

• competitive benefits and perks

• robust training program

• inclusive offices

• vibrant environment

• certified Great Place to Work

Experience Requirements:

• Minimum 2-5+ years of customer success experience at a SaaS company

• Experience working with and general knowledge of Telecommunications and Contact Center space preferred

• Experience and comfort interacting with and influencing C-level executives

• Strong presentation, meeting facilitation, and written communication skills

• Excellent time management and organizational skills

Other Requirements:

• Desire to work in a dynamic startup

• Ability to work cross-departmentally

• Ability to lead, manage, or influence both internal and customer resources

• Strong analytical and problem-solving skills

• Willingness to travel to customer locations and team offsites

Responsibilities:

• Lead all post-sales activities for Dialpad’s customers through strong relationship-building, product knowledge, planning, and execution

• Establish and oversee the customer's adoption, training, and development of best practices

• Conduct Business Reviews and status calls to align goals and communicate performance metrics

• Maintain a deep grasp of solutions and speak with customers about meaningful features

• Manage customer escalations with urgency by documenting issues and working cross-functionally

Benefits:

• competitive benefits and perks

• robust training program

• inclusive offices

• vibrant environment

• certified Great Place to Work

Experience Requirements:

• 1-5 years of experience in Customer Success

• Experience with telecommunication or SaaS providers required

• Real passion for providing top-notch account management

• Strong written communication skills

• Excellent time management and organizational skills

Other Requirements:

• Remote role requires full on-camera engagement

• Must work US core hours (8 am - 5 pm Pacific Time)

• Dedicated and technically enabled workspace with excellent internet connectivity

• Desire to work in a dynamic startup

• Adaptable and process-oriented professional

Responsibilities:

• Lead all post-sales activities for Dialpad’s customers through strong relationship-building

• Act as the voice of the customer within Dialpad by working cross-functionally

• Develop a positive, trusted relationship with customers by providing value

• Retain long-term partnerships with customers by independently renewing successful customers

• Establish and oversee the customer's adoption, training, and development of best practices

Benefits:

• competitive benefits and perks

• robust training program

• inclusive offices

• vibrant environment

• certified Great Place to Work

Experience Requirements:

• 8+ years of Customer Success experience at a SaaS company

• Experience in the Telecommunications and Contact Center space (UcaaS/CcaaS)

• Experience and comfort in interacting with and influencing C-level executives

• Referenceable experience in working with large Enterprise customers

• Strong presentation, meeting facilitation, and written communication skills

Other Requirements:

• Desire to work in a dynamic startup

• Ability to work cross-departmentally

• Ability to lead, manage, or influence both internal and customer resources

• Strong analytical and problem-solving skills

• Willingness to travel to customer locations

Responsibilities:

• Lead all post-sales activities for Dialpad’s customers through strong relationship-building

• Establish and oversee the customer's adoption, training, and development of best practices

• Conduct Business Reviews and status calls to create alignment of common goals

• Maintain a deep understanding of our solutions and discuss meaningful features with customers

• Manage customer escalations with urgency by documenting open issues and working cross-functionally

Benefits:

• competitive benefits and perks

• robust training program

• inclusive offices

• vibrant environment

• certified Great Place to Work

Experience Requirements:

• A minimum of 6 years in Customer Support

• Additional work experience in a technical field is preferred

• Ability to troubleshoot complex technical issues and escalate bug reports

• Ability to tailor communication style to varying levels of technical understanding

• Ability to speak Japanese and English fluently

Other Requirements:

• Manage multiple cases and communication channels (Email, Internal, Video Meetings)

• Willingness and excitement to learn the product and teach others

• Effective communication skills across a variety of internal teams and stakeholders

• Combine troubleshooting skills, willingness to learn, and curiosity

• Committed to working collaboratively to deliver seamless interactions

Responsibilities:

• Own and manage escalated customer issue reports

• Partner with Engineering, Product Management, and Support Leadership to resolve technical issues

• Become an expert in the product, utilizing all available resources

• Replicate and document reported issues/workflows, and explore potential workarounds

• Provide coaching opportunities to our Support Development team

Benefits:

• Full family health insurance

• $1,000 USD annual reimbursement for skill development

• Dedicated mentor/coach support

• Free lunch & dinner at the office

• Monthly food/snacks allowance

Experience Requirements:

• Previous Chief of Staff / Strategy / Founder’s Office experience

• Experience at high-growth startups or high-ownership environments

• Exposure to product, GTM, and engineering orgs

Other Requirements:

• Exceptional written and verbal communication

• Highly structured thinker

• Bias toward action

• High emotional intelligence

Responsibilities:

• Own the weekly, monthly, and quarterly cadence of the company

• Translate CEO priorities into clarity and alignment across teams

• Act as the bridge between engineering, product, and the rest of the organization

• Own 0 to 1 strategic projects (e.g., NY presence, pricing, synthetic data)

• Write internal strategy memos and narratives to maintain consistency of voice

Benefits:

• Full family health insurance

• $1,000 USD annual reimbursement for skill development

• Dedicated mentor/coach support

• Free lunch & dinner at the office

• Monthly food/snacks allowance

Experience Requirements:

• Strong analytical and problem-solving abilities

• Experience in a support, product, or technical role is a strong plus

• Ability to troubleshoot technical issues

Other Requirements:

• Excellent verbal and written communication

• High ownership mindset

• Customer-first mentality

Responsibilities:

• Respond to customer queries across chat, email, and support channels

• Troubleshoot user-reported issues and provide step-by-step resolutions

• Create and maintain customer-facing help articles and FAQs

• Work with Product & Engineering to escalate bugs and track fixes

• Identify recurring issues and share insights to improve the product

Benefits:

• Medical (Blue Cross Blue Shield), Dental, Vision and company-paid Life Insurance

• Company contributions to employee Health Savings Accounts (HSA)

• 401k Plan with Safe Harbor company-matching

• Flexible vacation policy and paid company holidays

• Relocation assistance including company-provided housing

Experience Requirements:

• 2-4 years in influencer marketing, creator economy, or agency account management

Other Requirements:

• Strong written communication skills

• Process-oriented but comfortable operating in ambiguity

• Genuine understanding of short-form content

• Proactive by default

• Experience with campaign management tools or CRMs

Responsibilities:

• Serve as the day-to-day client contact for your book of business

• Own proactive communication: campaign updates, performance flags, renewal conversations

• Translate client feedback into clear internal briefs

• Write creative briefs that minimize revision cycles

• Build and refine intake processes that surface client requirements early

Benefits:

• Competitive salary with generous equity grants

• Fully covered health, dental, and vision, plus retirement benefits

• Unlimited PTO

• Dinner on late nights

• Monthly support for health and wellness

Experience Requirements:

• 2–5 years in RevOps, GTM Ops, or Growth Ops

• Ownership of systems supporting pipeline creation and conversion

• Implementation of workflows across CRM and automation tools

• Ability to create clarity from ambiguity

• Strong analytical capability and data integrity focus

Other Requirements:

• High bar for CRM and pipeline integrity

• Excellent written communication for documentation

• Identify as a builder

• Excited to work in-person in New York

• Thrive in a fast-paced iterative environment

Responsibilities:

• Own full GTM system architecture and automation

• Build and maintain automated outbound engines

• Own inbound orchestration and lead routing

• Enable BDR execution with systems and playbooks

• Run RevOps day to day with a focus on reliability

Benefits:

• Growth Opportunities

Experience Requirements:

• 5+ years in dealership operations, BDC, or sales management

• Experience with digital retailing platforms is highly preferred

• Previous experience in training, coaching, or vendor-facing roles supporting dealerships

Other Requirements:

• Must live in Southern California

• Strong ability to present, influence, and build trust across all levels

• Skilled in using and training others on SaaS tools

• Self-motivated with excellent time management

• Able and willing to travel at least 16+ days per month

Responsibilities:

• Deliver dynamic, in-person coaching on digital retailing strategies

• Guide teams on process adoption for showroom and internet sales

• Work with all levels of dealership staff to align on performance goals

• Help dealerships transition from traditional to modern selling approaches

• Provide training on SaaS-based tools that support digital retailing

Benefits:

• Choice of medical, dental, and vision insurance

• Flexible paid time off

• Home office stipend

• 401(k) or RRSP

• Paid parental leave

Experience Requirements:

• Prior experience at a top-tier strategy consulting firm strongly preferred

Other Requirements:

• 50 - 80% travel within your coverage region

• Genuine excitement about generative AI

• Exceptional communication and presence with every level of a customer organization

Responsibilities:

• Embed directly with Managing Partners and practice leaders as a trusted AI strategist

• Develop a sharp, opinionated point of view on product direction and roadmap

• Master proprietary multi-model AI platform and advanced RAG architectures

• Solve novel, high-complexity customer problems by composing models and prompts

• Design and deploy elegant, scalable solutions that deliver value to customers

Benefits:

• Choice of medical, dental, and vision insurance

• Flexible paid time off

• Home office stipend

• 401(k) or RRSP

• Paid parental leave

Experience Requirements:

• 5+ years of experience in customer onboarding, implementation, or success roles

• Experience within the SaaS or legaltech industries

• Demonstrated ability to manage end-to-end onboarding processes for enterprise clients

Other Requirements:

• Willingness to travel up to 50%

• Excellent verbal and written communication skills

• High technical aptitude with SaaS platforms

Responsibilities:

• Lead comprehensive onboarding sessions and live demos for new customers

• Facilitate smooth handoff from Sales to Customer Success

• Develop and deliver high-impact onboarding and training sessions

• Collaborate with cross-functional teams to ensure customer requirements are addressed

• Engage with key decision-makers to establish strategic success metrics

Benefits:

• Choice of medical, dental, and vision insurance

• Flexible paid time off

• Home office stipend

• 401(k) or RRSP

• Paid parental leave

Experience Requirements:

• 5+ years of experience in customer onboarding, implementation, or success roles

• Experience within the SaaS or legaltech industries

• Demonstrated ability to manage end-to-end onboarding processes for enterprise clients

Other Requirements:

• Willingness to travel up to 50%

• Excellent verbal and written communication skills

• High technical aptitude with SaaS platforms

Responsibilities:

• Lead comprehensive onboarding sessions and live demos for new customers

• Implement a structured onboarding process for enterprise clients

• Develop and deliver training sessions on EvenUp's platform

• Collaborate with cross-functional teams to address customer feedback

• Engage with key decision-makers to establish strategic success metrics

Benefits:

• Choice of medical, dental, and vision insurance

• Flexible paid time off

• Home office stipend

• 401(k) or RRSP

• Paid parental leave

Experience Requirements:

• 5+ years of experience in customer onboarding, implementation, or success roles

• Experience within the SaaS or legaltech industries

• Demonstrated ability to manage end-to-end onboarding processes for enterprise clients

Other Requirements:

• Willingness to travel up to 50%

• Excellent verbal and written communication skills

• High technical aptitude with SaaS platforms

Responsibilities:

• Lead comprehensive onboarding sessions and live demos for new customers

• Implement a structured onboarding process for enterprise clients

• Develop and deliver training sessions on EvenUp's platform

• Collaborate with cross-functional teams to address customer feedback

• Engage with key decision-makers to establish strategic success metrics

Benefits:

• Choice of medical, dental, and vision insurance

• Flexible paid time off

• Home office stipend

• 401(k) or RRSP

• Paid parental leave

Experience Requirements:

• 5+ years of experience in customer onboarding, implementation, or success roles

• Experience within the SaaS or legaltech industries

• Demonstrated ability to manage end-to-end onboarding processes for enterprise clients

Other Requirements:

• Willingness to travel up to 50%

• Excellent verbal and written communication skills

• High technical aptitude with SaaS platforms

Responsibilities:

• Lead comprehensive onboarding sessions and live demos for new customers

• Implement a structured onboarding process for enterprise clients

• Develop and deliver training sessions on EvenUp's platform

• Collaborate with cross-functional teams to address customer feedback

• Engage with key decision-makers to establish strategic success metrics

Benefits:

• Choice of medical, dental, and vision insurance

• Flexible paid time off

• Home office stipend

• 401(k) or RRSP

• Paid parental leave

Experience Requirements:

• 2+ years of experience in the SaaS or legaltech industries

• Experience within customer onboarding, implementation, or success roles

• Demonstrated ability to manage end-to-end onboarding processes

Other Requirements:

• Willingness to travel up to 25%

• Excellent verbal and written communication skills

• High technical aptitude with SaaS platforms

Responsibilities:

• Lead comprehensive onboarding sessions for midmarket customers

• Facilitate smooth handoff from Sales to Customer Success

• Implement a structured onboarding process ensuring key milestones are met

• Develop and deliver high-impact training sessions for users

• Mentor and support junior onboarding team members

Benefits:

• Choice of medical, dental, and vision insurance

• Flexible paid time off

• Home office stipend

• 401(k) or RRSP

• Paid parental leave

Education Requirements:

• Bachelor’s degree in a related field

• MBA or JD is a strong plus

Experience Requirements:

• 5+ years of experience in Customer Success or Account Management

• Focus on enterprise customers

• Experience in a fast-paced, high-growth startup environment

Other Requirements:

• Ability to travel within the U.S. up to 40-50%

• Legal Tech or experience working with large law firms is a significant plus

• Familiarity with SaaS business models

Responsibilities:

• Conduct executive-level business reviews and adoption analyses

• Define success metrics and align with customer long-term business objectives

• Build and nurture strong relationships with senior stakeholders and decision-makers

• Own the renewal process for enterprise accounts

• Identify and support strategic upsell and cross-sell opportunities