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Technical Product Specialist (Remote, 11PM - 7AM Vietnam time)
Increase Shopify store conversions with AI-powered search, advanced product filters, and automated merchandising tailored to individual shopper behavior.
Benefits:
Performance-based Year-End Bonus
Wellness Allowance
20 days/year Time Off
MacBook Provided
Generali Health Care
Education Requirements:
Bachelor's degree in a technical field (CS, Engineering) or equivalent practical experience
Experience Requirements:
Up to 1 year of professional experience in a technical or customer-facing role
Proficiency in JavaScript, CSS, and HTML for configuring web applications
Hands-on experience in e-commerce or customer store setups
Strong troubleshooting and problem-solving skills
Proven proficiency in technical writing and documentation
Other Requirements:
Working hours: 11:00 PM – 7:00 AM Vietnam time, Monday to Friday
Responsibilities:
Leverage JavaScript, CSS, and HTML to configure and customize apps for online stores
Diagnose and troubleshoot technical issues for customers
Engage with customers via chat and email to address support inquiries
Support Tier 1 and Tier 2 Customer Support and Customer Success teams
Document technical insights in Knowledge Base articles
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Customer Success Manager, EMEA
Improve agent performance and consistency with automated quality reviews of every interaction and realistic AI simulations for human and AI support teams.
Experience Requirements:
3+ years in Customer Success
Focus on both onboarding and retention
Previous experience in a startup (Series A to C)
Project management skills
Other Requirements:
Exceptional Customer Manner
Experience with CS tooling like Hubspot, Pylon, and Intercom
European language (French / German / Spanish) is a plus
Responsibilities:
Own the post-sale relationship - onboarding, adoption, and retention
Support our customers every day to get real value
Run training sessions, check-ins, and Office Hours
Spot churn risks early and work proactively to fix them
Create and deploy enablement and training materials
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Business Department (all applications) - m/f/d
Deploy a secure, model-agnostic AI stack across your organization to automate workflows and build custom agents while maintaining strict GDPR compliance.
Benefits:
Offers Equity
Lunch and dinner together
Health and gym activities
Office-based collaboration
Professional growth in AI
Experience Requirements:
Experience doing something hard with clear outcomes
Technical understanding of SaaS (databases, APIs, architecture)
Active experimentation with AI models and workflows
Experience in sales, operations, or marketing functions
Other Requirements:
Must be based in or willing to work from Berlin office
Kind person with low ego
Ambitious and results-oriented
High degree of curiosity about business and AI
Responsibilities:
Own outcomes and efficiency instead of activities
Work directly with customers to ensure adoption
Design and refine AI-powered workflows
Identify and solve business problems quickly
Contribute feedback to shape the Langdock product
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Head of Operations
Transform lengthy SOPs into autonomous, self-learning AI agents to automate complex enterprise workflows and scale operations without increasing headcount.
Benefits:
AI-native thinking culture
Customer obsession
Speed as a habit
Leverage-focused execution
Highly aligned, loosely coupled team structure
Experience Requirements:
5+ years of experience in operations, delivery, or program management
Experience leading cross-functional teams or projects involving enterprise customers
Background in consulting, customer success, or internal strategy roles
Other Requirements:
Background in AI/ML implementations or SaaS automation platforms
Experience scaling a delivery or implementation team
Familiarity with Salesforce, ServiceNow, SAP, or similar enterprise ecosystems
German language skills
Based in or open to relocating to Berlin or Munich
Responsibilities:
Lead strategic client engagements from post-sale to successful outcomes
Build and scale operational frameworks that support Beam’s growth
Partner with Sales and Solutions to align on customer goals
Manage and mentor a growing operations and delivery team
Introduce systems for accountability, tracking, and decision-making
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Executive Assistant
Extract structured, auditable data from critical business documents with human-in-the-loop AI designed for financial, legal, and procurement teams.
Benefits:
Competitive salary & equity
Unlimited PTO
Comprehensive health benefits
Employee Stock Purchase Program
401k employer matching
Experience Requirements:
5+ years of experience in executive support
Other Requirements:
Proficiency in Microsoft Office and Google Workspace
Willingness to travel 10–15%
Located in Eastern Time Zone (EST)
Responsibilities:
Provide high-level administrative support
Manage complex calendars
Coordinate logistics for meetings
Arrange travel and itineraries
Process expense reports
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Executive Assistant
Extract structured, auditable data from critical business documents with human-in-the-loop AI designed for financial, legal, and procurement teams.
Benefits:
Competitive salary & equity
Unlimited PTO
Comprehensive health benefits
Employee Stock Purchase Program
401k employer matching
Experience Requirements:
5+ years of experience in executive support
Other Requirements:
Proficiency in Microsoft Office and Google Workspace
Willingness to travel 10–15%
Located in Central Standard Time Zone (CST)
Responsibilities:
Provide high-level administrative support
Manage complex calendars
Coordinate logistics for meetings
Arrange travel and itineraries
Process expense reports
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People Operations Generalist
Extract structured, auditable data from critical business documents with human-in-the-loop AI designed for financial, legal, and procurement teams.
Benefits:
Medical insurance (0 premium option)
Stock options
401(k) with match
FSA/HSA
Home office setup stipend
Experience Requirements:
1–4 years of experience in People Ops
Other Requirements:
Experience with Rippling preferred
Experience leveraging AI tools
Responsibilities:
Own onboarding & orientation
Support L&D programs
Administer engagement surveys
Manage workers' compensation
Coordinate benefits enrollment
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HR Director Remote
Extract structured, auditable data from critical business documents with human-in-the-loop AI designed for financial, legal, and procurement teams.
Benefits:
401(k) Retirement Plans
Competitive benefits
Education Requirements:
Bachelor’s Degree in HR or related
Experience Requirements:
Minimum 5 years in Human Resources
1-2 years in Wound Care Management
Other Requirements:
SPHR or PHR certification preferred
Knowledge of Joint Commission Standards
Responsibilities:
Direct personnel documents for surveys
Oversee FMLA and Accommodations
Provide employee relations consultation
Maintain wage and salary survey data
Coordinate competency and performance evaluations
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Clinical Care Coordinator
Extract structured, auditable data from critical business documents with human-in-the-loop AI designed for financial, legal, and procurement teams.
Benefits:
Competitive compensation and benefits
Collaborative clinical team environment
Experience Requirements:
2+ years of healthcare experience
Other Requirements:
Medical Assistant/Pharmacy Tech background
Familiarity with medical terminology
High-speed internet/private workspace
Responsibilities:
High-volume outbound patient calls
Schedule pharmacist consultations
Educate patients on medication value
Document interactions in EHR
Support CMS Stars quality measures
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People Partner
Extract structured, auditable data from critical business documents with human-in-the-loop AI designed for financial, legal, and procurement teams.
Benefits:
Competitive cash compensation
Equity
Comprehensive benefits package
Experience Requirements:
8+ years of HR experience
Other Requirements:
Willingness to adopt AI tools
Knowledge of labor relations laws
Responsibilities:
Build strategy with leadership
Consult on Talent Planning/Org Design
Shape 360 performance review process
Coach Managers through change
Uncover hot spots via people data
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Surgery Center-OR Scheduler-(RPT)
Extract structured, auditable data from critical business documents with human-in-the-loop AI designed for financial, legal, and procurement teams.
Benefits:
Retirement 457(b)/401(a)
Health/Dental/Vision Insurance
Flexible Spending Account
Life Insurance
Employee Assistance Program
Education Requirements:
High School graduate
Experience Requirements:
Office/healthcare experience preferred
Other Requirements:
Medical terminology knowledge
Computer proficiency
Responsibilities:
Physician Office primary contact
Schedule surgical cases
Coordinate/determine order efficiency
Complete medical records paperwork
Fill in as front receptionist
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Data Labeler
Automate daily household chores and navigate complex living environments using a general-purpose humanoid robot powered by advanced spatial intelligence.
Experience Requirements:
Strong attention to detail and the ability to apply consistent logic across diverse scenarios
Comfortable navigating computer-based tools and quickly learning new software
Patient, quality-focused mindset with the ability to juggle multiple assignments
Clear written and verbal communication skills
Reliable, self-motivated work style and a collaborative spirit
Other Requirements:
Fluency in English required
Require 5 days/week in-office collaboration
Responsibilities:
Use proprietary annotation tools to label objects, poses, and interactions
Collaborate with ML engineers to refine labeling guidelines and improve interface efficiency
Identify and flag ambiguous or edge-case scenarios for review by the ML team
Maintain high throughput and consistent quality across large annotation batches
Contribute feedback on workflow improvements and tool enhancements
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Helix Data Creator
Automate daily household chores and navigate complex living environments using a general-purpose humanoid robot powered by advanced spatial intelligence.
Experience Requirements:
Excellent physical coordination, spatial awareness, and focus
Stay on your feet for 8+ hours a day
Master new physical tasks quickly
Embrace constructive feedback
Thrive in a fast paced environment
Other Requirements:
Shift: 2:00 PM – 10:30 PM (Monday to Friday)
Open to traveling to different locations around the Bay Area for offsite work
Responsibilities:
Wear sensor equipment to guide the robot through human-like motions
Collect high-quality motion data used to train AI models
Flag any issues or bugs during collection and share daily feedback
Follow proper equipment and robot maintenance procedures
Maintain a safe and organized workspace during all operations
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Helix Data Creator
Automate daily household chores and navigate complex living environments using a general-purpose humanoid robot powered by advanced spatial intelligence.
Experience Requirements:
Excellent physical coordination, spatial awareness, and focus
Stay on your feet for 8+ hours a day
Master new physical tasks quickly
Embrace constructive feedback
Thrive in a fast paced environment
Responsibilities:
Wear sensor equipment to guide the robot through human-like motions
Collect high-quality motion data used to train AI models
Flag any issues or bugs during collection and share daily feedback
Follow proper equipment and robot maintenance procedures
Maintain a safe and organized workspace during all operations
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Helix Data Creator
Automate daily household chores and navigate complex living environments using a general-purpose humanoid robot powered by advanced spatial intelligence.
Experience Requirements:
Excellent physical coordination, spatial awareness, and focus
Stay on your feet for 8+ hours a day
Master new physical tasks quickly
Embrace constructive feedback
Thrive in a fast paced environment
Other Requirements:
Open to traveling to different locations around the Los Angeles area for offsite work
Responsibilities:
Wear sensor equipment to guide the robot through human-like motions
Collect high-quality motion data used to train AI models
Flag any issues or bugs during collection and share daily feedback
Follow proper equipment and robot maintenance procedures
Maintain a safe and organized workspace during all operations
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Humanoid Robot Pilot - Helix Team
Automate daily household chores and navigate complex living environments using a general-purpose humanoid robot powered by advanced spatial intelligence.
Experience Requirements:
Excellent physical coordination, spatial awareness, and focus
Can stand 8+ hours a day
Master new physical tasks quickly
Embrace constructive feedback
Thrive in a fast paced environment
Other Requirements:
Shift: 9:00am-6:00pm
Responsibilities:
Wear teleoperation equipment and guide the robot through designated behaviors
Upload collected data to our AI training system
Proactively identify issues during collection and report feedback daily
Maintain a safe environment for both yourself and the robot during teleoperation
Follow proper equipment and robot maintenance procedures
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Operations Strategy Analyst, Helix
Automate daily household chores and navigate complex living environments using a general-purpose humanoid robot powered by advanced spatial intelligence.
Experience Requirements:
2-4 years in operations strategy, consulting, startup project management, or similar roles
Excellent problem-solving and decision-making abilities
Excellent communication skills especially using data
Able to work well under pressure while managing competing, time-sensitive demands
Proficiency in Google Workspace and operational management tools
Other Requirements:
Experience with robotics or AI data collection
A passion for helping scale the deployment of learning humanoid robots
Responsibilities:
Supporting the execution of offsite deployments
Leading cross-functional planning and coordination across Engineering and Pilot teams
Designing and tracking key data collection metrics
Performing analyses and developing tools, processes, and dashboards
Defining and refining data collection methodologies
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Pilot Manager - Helix Team
Automate daily household chores and navigate complex living environments using a general-purpose humanoid robot powered by advanced spatial intelligence.
Experience Requirements:
5+ years experience leading a highly skilled team in a fast paced environment
Excellent problem-solving and decision-making abilities
Experience operating and troubleshooting early-stage technologies
Excellent communication skills especially using data
Able to work well under pressure while managing competing, time-sensitive demands
Other Requirements:
Experience with robotics or AI data collection
10+ years experience leading skilled teams operating complex technology
Responsibilities:
Build, train and lead Figure’s Pilot team
Manage day-to-day frontline operations
Accountable for data collection performance metrics
Be the point of contact for setting up new projects and resolving issues
Develop onboarding and ongoing training documentation
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CNC Machinist
Automate daily household chores and navigate complex living environments using a general-purpose humanoid robot powered by advanced spatial intelligence.
Experience Requirements:
5+ years of experience in a related industry
Proficient in CNC lathes and mills
Must be able to work in a fast paced and collaborative environment
Ability to tackle problems in which you may not have expert knowledge
Ability to understand engineering documentation
Other Requirements:
Fabrication and/or welding experience
JIRA
Responsibilities:
Assess tools and material needed for projects
Provide feedback and solutions to improve designs and create efficiency
Program, set up and operate machines and tools
Set up and operate a CNC Lathe with live tooling
Set up and operate CNC 3 axis mills
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Director of Platform Operations
Secure brand-ready domain names using AI-driven discovery, linguistic checks, and audience insights to launch your business venture with professional confidence.
Experience Requirements:
7–12 years of experience in operations
3+ years in a senior-level or team lead capacity
Background in SaaS, digital marketplaces, or high-volume transactional platforms
Experience with selling products or software directly to customers online
Proven success managing cross-functional ops with product and engineering
Other Requirements:
Excellent judgment in fast-paced, high-stakes operational decisions
Familiarity with tools like Intercom, Stripe, ClickUp, or equivalent systems
Analytical mindset with comfort in process design and automation
Responsibilities:
Lead execution of core operational functions like support and fulfillment
Own helpdesk tools, ticket workflows, and customer service processes
Ensure purchased domains and products are delivered smoothly and on time
Collaborate with product teams to identify pain points and improvements
Maintain systems for fraud detection, transaction integrity, and security
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