Benefits:

• Work in conversational commerce with Interakt

• Exposure to SMB streamlining on WhatsApp

• Freedom to innovate

Experience Requirements:

• 1+ years of experience in Customer Success in SaaS

Other Requirements:

• Exceptional communication and presentation skills

• Basic tech skills (knowledge of python is a plus)

• Analytical and data-driven mindset

• Secure data handling practices

Responsibilities:

• Act as Business Advisor to clients to achieve success metrics

• Track bot performance and drive metrics like CSAT, NPS, and Usage

• Manage net revenue retention, upselling, and churn

• Guide the Product Roadmap based on customer experience

• Manage client relationships and expectations

Benefits:

• Healthcare and pension

• Discounts on gym, opticians, and dentists

• Fresh fruit, coffee, and soft drinks

• Weekly team language lunches and lessons

• Team expeditions

Education Requirements:

• Strong interest in languages

• Speak at least a couple of languages

Experience Requirements:

• Experience with mobile apps and games

Other Requirements:

• Humility

• Genuine excitement about working with Memrise

• Character as much as talent

Responsibilities:

• Send a copy of your CV

• Outline your superpowers (skills)

• Outline why you would like to work or intern at Memrise

Benefits:

• Comprehensive health coverage

• 401(k) matching

• Wellness and work enablement stipends

• Generous PTO

• A Sabbatical program

Experience Requirements:

• 4 – 7+ years of experience in business operations, consulting, investment banking, or a strategy/ops role in a high-growth startup

Other Requirements:

• Authorized to work in the US

• Strong analytical and problem-solving skills

• Fluency in Excel/Google Sheets or BI tools

• Excellent project management and organizational skills

• Strong communication skills

Responsibilities:

• Partner with the executive team to set and track company KPIs

• Lead preparation, facilitation, and follow-through of the bi-weekly KPI review

• Ensure accountability by documenting decisions and driving action items

• Build and maintain KPI dashboards for leadership

• Support quarterly and annual planning processes

Benefits:

• Remote team environment

Experience Requirements:

• At least 1 year of experience in supporting users/prospects/customers within a SaaS company

Other Requirements:

• Strong English writing skills

• Familiar with Hubspot/Zendesk, Slack, Google Suite

• Highly organized and responsive to internal and external stakeholders

• Comfortable problem-solving in a fast-moving organization

• Availability for predefined shifts and potential weekend ticket check-ins

Responsibilities:

• Answering support tickets and live chat with excellent writing skills

• Communicating technical situations or design steps in an easy to read manner

• Collaborating internally with support, customer success, and sales teams

• Following proper procedures for ticket management and chat to meet SLAs

• Identifying and classifying user experiences such as platform bugs or knowledge gaps

Benefits:

• High-Impact Environment

• Technical Excellence

• Innovation at Speed

• Continuous Growth

• Clear Ownership

Education Requirements:

• Undergraduate degree in analytics-heavy field (Engineering, Economics)

Experience Requirements:

• 6+ years of experience in operations or program management

• Experience growing/scaling up teams from scratch

• Experience managing 20-30 person teams in factory setting

Other Requirements:

• Able to work in-person 5-6 days a week

• Strong English skills

• Strong analytical mindset

Responsibilities:

• Build and operate critical workflows for robotics data

• Own day-to-day delivery of customer commitments

• Identify operational bottlenecks and design solutions

• Monitor quality and SLA performance

• Support scaling new data modalities and use cases

Benefits:

• High-Impact Environment

• Technical Excellence

• Innovation at Speed

• Continuous Growth

• Clear Ownership

Education Requirements:

• Bachelor’s degree or higher in STEM fields (CS, Engineering)

Experience Requirements:

• At least 5 years of Program Management experience

• Experience managing data projects for AI

• Working proficiency in SQL and Python

Other Requirements:

• Strong understanding of LLMs and prompt engineering

• Familiarity with BI tools like Looker

• Familiarity with project tools like JIRA or Notion

Responsibilities:

• Lead cross-functional AI data annotation projects

• Partner with AI Labs to define success metrics

• Translate strategy into execution action plans

• Proactively identify and resolve project dependencies

• Communicate risk mitigation to leadership

Benefits:

• 33 days PTO (28 vacation + 5 care days)

• Additional Pension scheme (20% LP contribution)

• Internet and Mobile reimbursement

• Volunteering Days

• Modern equipment (MacBook Pro)

Education Requirements:

• Bachelor’s degree

Experience Requirements:

• Minimum of 2 years of human resources experience

• Working knowledge of German employment law

• Experience building and leveraging professional relationships

• Talent acquisition experience is a strong plus

Other Requirements:

• Excellent problem analysis/resolution skills

• Command of German and English

• Authorized to work in Germany

• Must live within commutable distance of Mannheim

Responsibilities:

• First point of contact for client groups

• Manage and escalate employee issues

• Collect and analyze HR data

• Support monthly payroll processing

• Onboarding and offboarding of employees

Benefits:

• Attractive salary + equity (employee stock options)

• Working shoulder to shoulder with founders

• Unlimited vacation and sick days

• Business trips to the US/UK/Europe are possible

• Ability to work from anywhere in the world

Benefits:

• Equity in a fast-growing startup

• Competitive benefits package

• Flexible time off policy

• Parental Leave

• A fun-loving and nerdy team

Experience Requirements:

• 4-6+ years in technical support, solutions engineering, or CSM

• 2+ years of people management experience

Other Requirements:

• Hands-on technical expertise with LLMs and prompt engineering

• Experience with workflow automation tools (Zapier, Make, n8n)

• Player-coach mentality

Responsibilities:

• Recruit, hire, onboard, and coach a technical support team

• Design and implement an AI-first support strategy

• Serve as the ultimate escalation point for complex technical issues

• Establish SLAs and quality metrics

• Partner with Solutions Architects for customer handoffs

Benefits:

• Exposure to wide range of business problems

• Direct input on company operations

• Learning about agentic AI and LLMs

• Owner equity participation

• High engineering to operations learning ratio

Experience Requirements:

• 2 years of work experience required

• Prior experience in operations, consulting, banking, PE, or sales

Other Requirements:

• Willing to work 5 days a week in-person minimum

• Comfortable with long hours (60+) and steep learning curves

• Self-starter who can own projects end-to-end

• Familiarity with Notion, Excalidraw, and Zapier is a plus

• Prior SQL or coding experience is a plus

Responsibilities:

• Owning projects across go-to-market and internal operations

• Managing customer success and product projects

• Interfacing with customers or partners

• Onboarding onto sales outreach

• Managing customer KPIs and operational dashboards

Benefits:

• Learning and development allowance

• Competitive cash and equity compensation

• 100% medical, dental, and vision coverage

• Up to $25K reimbursement for fertility, adoption, and parental planning

• Flexible PTO policy

Experience Requirements:

• 3+ years of experience within the background check industry

Other Requirements:

• Strong understanding of the US court system

• Exceptional research and investigative skills

• Strong written and verbal communication skills

• Ability to thrive in a fast-paced, iterative environment

Responsibilities:

• Execute complex background checks

• Document findings in standardized formats

• Identify and investigate complex issues

• Contribute to refinement of workflows

• Collaborate cross-functionally with internal teams

Benefits:

• Learning and development allowance

• Competitive cash and equity compensation

• 100% medical, dental, and vision coverage

• Up to $25K reimbursement for fertility, adoption, and parental planning

• Flexible PTO policy

Experience Requirements:

• 3+ years of experience within the background check industry

Other Requirements:

• Strong understanding of the US court system

• Exceptional research and investigative skills

• Strong written and verbal communication skills

• Ability to thrive in a fast-paced, iterative environment

Responsibilities:

• Execute and process complex background checks

• Document findings in standardized formats

• Identify and investigate complex issues

• Contribute to refinement of workflows

• Collaborate cross-functionally with internal teams

Benefits:

• Learning and development allowance

• Competitive cash and equity compensation

• 100% medical, dental, and vision coverage

• Up to $25K reimbursement for fertility, adoption, and parental planning

• Flexible PTO policy

Experience Requirements:

• 3+ years of experience within the background check industry

Other Requirements:

• Strong understanding of the US court system

• Exceptional research and investigative skills

• Strong written and verbal communication skills

• Ability to thrive in a fast-paced, iterative environment

Responsibilities:

• Execute and process complex background checks

• Document findings in standardized formats

• Identify and investigate complex issues

• Contribute to refinement of workflows

• Collaborate cross-functionally with internal teams

Benefits:

• Learning and development allowance

• Competitive cash and equity compensation

• 100% medical, dental, and vision coverage

• Up to $25K reimbursement for fertility, adoption, and parental planning

• Flexible PTO policy

Experience Requirements:

• 1+ years of customer support experience in a high-volume environment

Other Requirements:

• Exceptional verbal and written communication skills

• Proven ability to troubleshoot software and hardware issues

• High proficiency in multitasking

• Demonstrated resilience and commitment to continuous learning

Responsibilities:

• Deliver customer support via phone, email, and chat

• Troubleshoot complex technical and procedural issues

• Handle a high volume of inbound inquiries

• Engage in proactive outreach and follow-up

• Contribute to knowledge base content and process improvement

Experience Requirements:

• experience in raw material procurement

Other Requirements:

• authorized to work in the United States

Responsibilities:

• raw material procurement

• building relationships in procurement

Benefits:

• Remote-First

• Health & Wellness

• Learning Budget

• Equity

Responsibilities:

• Join a passionate team building AI-powered tools that help millions of students learn more effectively

Benefits:

• Daily collaboration with founders

• Exposure to design and research leaders at top global brands

• Competitive cash and equity compensation

Experience Requirements:

• 1-2+ years of experience successfully managing customer relationships

Other Requirements:

• Experience in consulting, market research, or research operations

• Excellent communication skills

• Proactive, problem-solving mindset

• Strong organizational skills

Responsibilities:

• Review study content and assist with participant recruitment

• Act as a trusted product advisor troubleshooting issues

• Collaborate with external partners for research execution

• Build and maintain help center content

• Share customer insights and feedback with the Outset team

Benefits:

• Daily collaboration with founders

• Exposure to design and research leaders at top global brands

• Competitive cash and equity compensation

Experience Requirements:

• 4 - 7 years in Revenue Operations, Sales Ops, or GTM Analytics

Other Requirements:

• Proficiency with Hubspot and Salesforce

• Deep understanding of SaaS metrics and GTM funnels

• Certified Salesforce Admin (Bonus)

Responsibilities:

• Serve as connective tissue across GTM teams for process alignment

• Own CRM administration and ensure data cleanliness

• Design and optimize end-to-end customer lifecycle workflows

• Drive adoption of GTM processes through enablement and documentation

• Build dashboards and metrics tracking funnel performance

Benefits:

• Competitive salary

• Bonus

• Employee Stock Purchase Program (ESPP)

• Premium Collective Health Insurance Plan

• Premium Collective Pension Scheme

Experience Requirements:

• 10+ years in Data & Analytics

• Leading data platform modernization

• Modernizing enterprise analytics stacks (SQL Server to Snowflake)

• Transitioning from Tableau to Power BI

• Leading data engineering, analytics engineering, and BI/reporting teams

Other Requirements:

• Product Mindset

• Expectation Setter

• Influential Leader

• Calm in Ambiguity

• Business-Savvy Storyteller

Responsibilities:

• Lead the transformation of enterprise data environment to a modern platform

• Drive the transition from Tableau Server to Power BI

• Deliver and integrate the ARR & Renewal Pool Data Product

• Own and evolve data engineering, analytics engineering, and BI/reporting teams

• Implement a predictable data product operating model

Benefits:

• Medical, dental, vision insurance

• 401(k) retirement savings plan

• Tuition Reimbursement program

• Employee Stock Purchase Program (ESPP)

• Flexible paid vacation time

Experience Requirements:

• 2+ years at a major consulting firm technology practice

• Experience with enterprise software deployment and APIs

• Working knowledge of Python or JavaScript

• Experience proactively managing customer health

• CRM tools (Salesforce preferred)

Other Requirements:

• Willingness to travel up to ~10%

• Experience with Kubernetes is a plus

• High ownership mentality

Responsibilities:

• Partner with executives to define AI adoption objectives and ROI

• Own post-sales technical relationship for Progress RAG platform

• Design and architect scalable implementations

• Lead hands-on deployment efforts including API integrations

• Shape and lead Professional Services capability and methodologies