Education Requirements:

• A bachelor’s degree in Business Administration, Finance, Computer Science, or a related field is preferred

Experience Requirements:

• Relevant experience in business analysis or a similar role

• Demonstrated experience in project management, including planning, execution, and risk management

• Strong organizational skills to manage multiple projects and priorities simultaneously

• Ability to work collaboratively with cross-functional teams and stakeholders

• Excellent problem-solving skills and attention to detail

Other Requirements:

• Strong analytical skills

• Excellent communication abilities

• A deep understanding of business operations and information technology

• Proficiency in data analysis tools such as SQL, Excel, and business intelligence software is highly desirable

• Ability to read and comprehend instructions, correspondence, and memos

• Ability to write moderately complex correspondence

• Ability to effectively converse and present information in one-on-one and small group situations to customers, clients, and other employees of the organization

• Proficiency in statistical analysis and interpretation of data

• Strong numerical reasoning to identify trends, patterns, and anomalies

• Ability to perform quantitative analysis and develop financial models

• Skilled in using mathematical tools and software, such as Excel and SQL, for data manipulation and analysis

• Competence in applying mathematical concepts to optimize business processes and solve problems

• Understanding of basic algebra, calculus, and probability to support data-driven decision-making

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

• Ability to interpret feedback from non-skilled technical system users to uncover the source of problems and persistence to efficiently provide solutions

• Extreme attention to detail is required to ensure proper documentation of facts

• Ability to adapt well in the face of workplace stressors such as customer service complaints, maintaining the security of data, competing priorities of high significance to the successful function of the department

• A significant comfort level in using software and a variety of computer software programs such as Microsoft Office products, web browsers, and CRM tools

• Certification in project management (e.g., PMP, CAPM) is a plus

• This position requires 25% travel time

Responsibilities:

• Conducting in-depth market analysis and competitive research

• Gathering and documenting business requirements through interviews, surveys, and workshops

• Developing and presenting detailed reports and recommendations to stakeholders

• Facilitating communication between business units and IT to ensure alignment on project goals

• Monitoring project progress and performance, ensuring timely delivery of solutions

Benefits:

• International team

• Fully remote company

• Fun team building events

• Flexible working time

• Home office budget up to €1500

Education Requirements:

• A bachelor’s degree in business administration, management, or a related field is preferred

Experience Requirements:

• 3 years of experience in a similar role, preferably in and fast-paced tech environment

Other Requirements:

• Fluent in English and French (both written and spoken)

• Modern SaaS collaboration tools like Notion, Calendly, Slack or Discord

• Understanding of general business metrics, how SaaS businesses work, and having an analytical mindset

• Strong ability to multitask and prioritize tasks effectively

• Adaptability and ability to handle unexpected situations

Responsibilities:

• Oversee the CEO’s calendar and emails, coordinate meetings, and arrange travel plans

• Monitor and manage the CEO’s professional communication channels, including LinkedIn, with an appropriate tone

• Prepare reports, presentations, and documentation as required

• Act as the first point of contact between the CEO and internal/external stakeholders

• Handle confidential information with perfect discretion

Benefits:

• International team

• Fully remote company

• Fun team building events

• Flexible working time

• Home office budget up to €1500

Experience Requirements:

• Minimum of 2 years of experience in a customer-facing role, ideally in the SaaS industry

Other Requirements:

• Fluent in English (Levels: C1 or C2). Other languages are a strong plus (preferably French)

• Well-organized and self-disciplined to be able to work in a fully-remote environment

• Take ownership of your tasks, driving them forward with autonomy and determination

• Problem solver by nature and love to understand how things work

• Excel in communicating complex solutions in simple terms, adapting your message to suit any audience

Responsibilities:

• Become an expert on the PhantomBuster platform, mastering the main features and finer details of how the product works

• Investigate, problem solve, respond to, or escalate advanced and complex tickets (using Zendesk) received from our users or escalated by our Level 1 team

• Label, collect, and share user feedback with our Product team to drive the product roadmap

• Create and update processes and maintain our internal knowledge base

• Have the opportunity to work on CX (Customer Experience) initiatives and projects aimed at improving our way of working, knowledge, and tools, as well as cross-team projects with Product and Marketing

Benefits:

• Opportunities for career advancement and skill development

• Flexible work schedule with the freedom to work remotely from any location

• A healthy work-life balance supported by generous vacation and sick leave policies

• Comprehensive medical insurance and other benefits

• Make a significant contribution to an open-source project that enjoys a vibrant community and extensive user base

Experience Requirements:

• 3+ years of experience in executive assistance, operations, or administrative roles

Other Requirements:

• Fluent English (C1 or higher)

• Strong organizational, research, and analytical skills

• Excellent communication and problem-solving abilities

• Ability to multitask and prioritize tasks effectively

• High proficiency with MS Office, Excel and project management tools

Responsibilities:

• Conduct research and prepare analytical reports for decision-making

• Handle business correspondence and communication with clients, partners, and investors

• Organize and coordinate meetings, trips, events, and ensure smooth daily operations

• Book hotels, flights, and support full travel planning for business trips

• Manage payments, track invoices, attach receipts to transactions, and support payroll preparation

Benefits:

• Flexible Time Off Policy

• Remote First Team

• Flexible Hours

• Work From Anywhere Program

• Health Insurance

Experience Requirements:

• 3-5 years experience in a customer facing role

• Fluent in both written and oral English

• Background in digital marketing, or foundational knowledge of it

• Experience with reporting tools and CRM best practices

Other Requirements:

• Customer Orientation

• Self-motivation

• Time and Resource Management

• Communication

• Accountability

Responsibilities:

• Developing a trusted adviser relationship with Unbounce customers using Zoom and email as the primary contact sources

• Consistently engaging customers in your book of business through frequent check ins and Business Reviews

• Providing timely recommendations and educating Unbounce customers based on their business goals and utilization insights

• Helping identify "at-risk" accounts and developing re-engagement strategies

• Helping identify and drive customer expansion and renewals

Benefits:

• Flexible Time Off Policy

• Remote First Team

• Flexible Hours

• Work From Anywhere Program

• Health Insurance

Experience Requirements:

• Minimum 3 years experience in a customer-facing role in SAAS

• Fluent in both written and oral English

• Background in digital marketing, or foundational knowledge of it

• Experience using CRM tools a bonus

Other Requirements:

• Customer Orientation

• Self-motivation

• Time and Resource Management

• Communication

• Accountability

Responsibilities:

• Developing a trusted adviser relationship with Insightly customers using Zoom and email as the primary contact sources

• Consistently engaging customers in your book of business through frequent check ins and Business Reviews

• Providing timely recommendations and educating Insightly customers based on their business goals and utilization insights

• Helping identify "at-risk" accounts and developing re-engagement strategies

• Helping identify and drive customer expansion and renewals

Benefits:

• paid time off

• remote and flex working hours

• additional perks

Experience Requirements:

• Prior experience in customer support or help desk roles is a plus.

• Experience with tools like Zendesk is a plus.

Other Requirements:

• Excellent written communication skills in English.

• Strong attention to detail and a high level of accuracy in all tasks.

• Ability to learn and understand software applications quickly.

• Problem-solving mindset and a customer-first attitude.

Responsibilities:

• Deliver empathetic, user-first support, maintaining professionalism and technical accuracy.

• Understand and troubleshoot customer issues, providing clear and concise solutions.

• Learn how our software works in detail in order to accurately resolve user questions.

• Document common issues and resolutions to improve our internal knowledge base.

• Escalate complex technical issues to the appropriate teams when needed.

Benefits:

• You'll receive a medical allowance to support your health and wellness needs.

• Flexible working environment and working hours that fit your lifestyle.

• Highly competitive compensation package.

• Virtual events like talent shows, Among Us nights, and online game sessions.

• You will grow more here than you would anywhere else, that is a promise.

Experience Requirements:

• 2+ years of experience in a Customer Support role, preferably in a SaaS or IT company

Other Requirements:

• Resume MUST be in English

• Excellent communication skills in English as well as listening skills and the proven ability to understand customer inquiries

• Ability to speak English and Spanish fluently is a Must

• Ability to clearly explain complex ideas verbally and in writing

• Ability to dig deeper to uncover customer’s true objectives

• High level of empathy – it’s important for our Customer Support Associate to be a good person to peers and customers

• Proactive individuals who take initiative and actively seek out opportunities to contribute and make a positive impact

• Exceptional ability to follow established processes and procedures with precision, ensuring adherence to guidelines

• Excellent organization and time management skills

• Teamwork mentality and willingness to assist wherever needed

• Requires minimal supervision

• Experience with video calls, voice calls, and live chat support

Responsibilities:

• Deliver high quality support and operate as a safety net to customers of our SaaS product

• Communicate and respond to varied technical solutions to customers in a team environment, using our shared inbox tool to assist customer's inquiries

• Resolve customer inquiries in a timely manner using full understanding of the product functions, features and customer environment

• Monitor common customer questions/concerns and partner with cross-functional teams to suggest solutions

• Empower customers to self-serve and help users navigate our on-demand success resources

Education Requirements:

• MBA degree preferred

Experience Requirements:

• 5+ years of explicit experience in Operations within a related industry in either logistics, trucking, AV, warehouse, automotive

• 2+ years of program management experience, leading projects across various functional groups

• 2+ years of additional work experience (if no MBA)

Other Requirements:

• Experience with broad variety of business and operations data to support strategic decision making

• Ability to communicate strategically to build strong trust and relationships, and help drive mission-critical initiatives

• Detail Oriented - ability to dive deeply into complex documents and details, while also being able to see the larger picture

Responsibilities:

• Strategically oversee and execute any customer engagement with ISEE vehicles and staff operating at a customer site (Demo, Pilot, POCs, launches)

• Structure schedules and milestones for the onsite team and communicate updates for internal stakeholders and the leadership team

• Coordinate the day-to-day activities onsite, leading standups as necessary

• Help with relationship expansion strategies and initiatives with customers to help drive product and customer-focused strategies

• Work closely with Testing, Product and Engineering teams to ensure execution of any internal operations and vehicle compliance, including insurance, registrations, special reporting, etc.

Experience Requirements:

• 2+ years of technician experience in vehicle repair and maintenance

• Experience with diesel and tractor hydraulic systems is a plus

• 2+ years experience with robot assembly, testing, and troubleshooting

• Experience assembling electronic/mechanical assemblies

• Light machine shop experience is beneficial

Other Requirements:

• Knowledge of basic electrical theory

• Excellent written and verbal communication

• Ability to use a computer and follow build assembly instructions

• Proven interest and technical capability to work with modern automotive systems

• Detail oriented mindset with a focus on safety and procedure

Responsibilities:

• Assemble and install ISEE electromechanical systems and components

• Configure, commission, and troubleshoot new hardware and vehicle builds

• Assemble and install wiring harnesses

• Document issues and provide feedback to engineering and leadership

• Configure electronic modules and flash software

Benefits:

• Comprehensive compensation package with stock options to become a co-owner of EthonAI

• On-site work is important, with significant scope for flexible schedules and partially remote work

• A CHF 2’000 yearly bonus when you take two consecutive weeks of vacation

• Flexible parental leave

• Support for continued learning, such as online courses and conferences

Experience Requirements:

• 5-7 years in a tech firm (e.g., Palantir), top-tier consultancy, or digital transformation role in a manufacturing company, with a proven track record of leading complex projects

• Demonstrated ability to lead cross-functional teams and manage stakeholder relationships at all organizational levels

• Strong problem-solving skills with the ability to analyze complex data and drive actionable insights

• Willingness to travel internationally for customer engagements and on-site deployments (25 - 75%)

• Deep understanding of manufacturing processes and challenges, with the ability to translate operational needs into technical solutions are a strong plus

Other Requirements:

• Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences

• Fluency in German is a strong plus

Responsibilities:

• Collaborate with senior stakeholders to identify operational challenges and align EthonAI's solutions with their strategic objectives

• Oversee the end-to-end deployment of EthonAI's MAS, ensuring seamless integration with customers' existing systems and processes

• Lead multidisciplinary teams to tailor solutions that meet specific customer needs

• Conduct on-site visits to manufacturing facilities to gather insights, validate requirements, and ensure effective solution implementation

• Develop and execute strategies to facilitate organizational change, ensuring successful adoption and long-term utilization of EthonAI's tools

Benefits:

• Stock options and huge growth potential

• Strong startup (and fun) culture

• Medical, Dental, and Vision coverage

• Flexible vacation and sick leave practices

• Paid parental leave

Experience Requirements:

• 4+ years of experience in robotics, industrial automation, or mechatronics-related troubleshooting and debugging

• Familiarity with Git, ROS, YAML, Python, and Linux-based systems

• Experience with network configuration, system administration, and SQL databases

• Ability to read and interpret mechanical drawings, block diagrams, and circuit schematics

• Proficiency in Google Workspace, especially Google Sheets, for tracking deployments and analyzing performance data

Other Requirements:

• Excellent communication skills

• Strong problem-solving ability

• Safety-first mindset

• Attention to detail

• Technical proficiency – You’re comfortable using electrical and mechanical tools (e.g., digital multimeters, soldering tools, torque wrenches) and have a working knowledge of software tools (e.g., CLI, Linux, basic Bash scripting)

Responsibilities:

• Deploy and commission robotic systems at customer sites, ensuring smooth installations and successful integrations

• Provide onsite and remote support to optimize system performance and troubleshoot issues

• Train customer teams on robot operation, maintenance, and troubleshooting best practices

• Diagnose and repair robotic systems, working closely with engineering teams to implement solutions

• Conduct preventative maintenance to ensure fleet reliability and minimize downtime

Benefits:

• Strong startup (and fun) culture

Experience Requirements:

• 4+ years of troubleshooting and debugging experience with robotics, industrial automation, or similar mechatronics industries — especially mobile robotics

• Experience with Git, ROS, YAML, and basic Python

• Experience with basic system administration and network configuration

• Experience with relational databases and SQL

• Experience reading and interpreting mechanical drawings, system block diagrams, circuit schematics, and engineering manuals

Other Requirements:

• Communication skills

• Empathy

• Safety orientation

• Attention to detail

• Comfort with electrical and mechanical tools

Responsibilities:

• Work with customers to deploy and support robotic fleets in the warehouse

• Provide detailed training to customer teams onsite

• Commission, test, and debug robotic systems, remotely troubleshooting with the engineering team as needed

• Conduct routine and incident maintenance for our robot fleet

• Provide timely repairs and decrease the time our robots are out of production

Education Requirements:

• Certifications or completed courses in areas such as Cloud Computing, AI, Project Management, Business Analysis, or SaaS are considered a plus

• A degree in an engineering-related discipline is advantageous, particularly for understanding SaaS platform configuration aspects

Experience Requirements:

• Minimum of 5 years of work experience as a Business Analyst or a similar role within an IT company

• Knowledge of SaaS and B2B

• Experience in HR-tech preferred

• Knowledge of agile & enterprise architecture preferred

Other Requirements:

• Ability to articulate understanding of benefits/drawbacks of different solutions

• Exceptional written and verbal communication skills

• Be an analytical and structured thinker

• Ability to quickly grasp relationships of various disciplines and concepts

• Strong influence, advocacy and communication skills

Responsibilities:

• Work with Onboarding project manager to ensure that client onboarding and implementation happens seamlessly

• Work cross-functionally with customer success, account management, operations engineering, and product teams to deliver customer onboarding

• Conduct requirements gathering sessions with the client to understand their business process and requirements

• Work with the Customer Success team to design an appropriate onboarding plan as well as design the correct workflow templates and configuration of the platform to satisfy the needs of the client

• Conduct trainings for the client as well as UAT to ensure that the platform is configured as per the requirements

Benefits:

• Your growth is our growth

• Respect for individuality

• Technology for people

• Happy work environment

• Health and well-being support

Experience Requirements:

• 1-4 years

Benefits:

• Stock Options

• Flexible Vacation Policy

• Medical coverage through BlueShield and Kaiser

• Dental and Vision coverage through Beam

• 401(k) Plan

Experience Requirements:

• 3-5 years of customer support experience

• Experience in a high-tech SaaS industry

• Management or lead experience

• English - proficient in reading and writing

• Strong attention to detail

Other Requirements:

• Self-motivated with ability to work independently as well as thrive in a virtual team environment

• Strong commitment to working in a support role with a virtual team

• Constant communication with your team and other departments to keep an open dialogue going at all times

• Flexibility with special projects from time to time

• Ability to work to specified KPIs and performance expectations眼里

Responsibilities:

• You will learn and understand technical concepts and our platform and solutions

• You will perform problem analysis and deliver concise resolutions

• You will be the point of contact to help champion our customers and help to rally internal team members towards issue resolutions and data processing

• You will initiate creative solutions to resolve problems

• Ability to work to specified KPIs and performance expectations眼里

Benefits:

• Stock Options

• Flexible Vacation Policy

• Medical coverage through BlueShield and Kaiser

• Dental and Vision coverage through Beam

• 401(k) Plan

Experience Requirements:

• At least three years in a customer-facing role

• High-energy and passionate about making customers successful and helping them exceed their business goals

• Program or project management experience ideally focused on onboarding or customer processes

• Clear written and verbal communication skills, along with the ability to craft compelling presentations for both technical and business audiences

• Customer empathy to listen and understand the unique needs of customers眼里

Other Requirements:

• The utmost integrity in your customer interactions and collaboration with unitQ team members

• Adaptability to try new ways of doing things with the ability to learn from failures and move on

• Experience working for a high-growth stage startup

• Will work in our SF office on Mondays, Tuesdays, Thursdays, Fridays unless at in-person customer meetings眼里

Responsibilities:

• Serve as the point of contact for customers and systematically track and address all customer questions and requests

• Lead new customer onboardings working in close conjunction with Sales and Operations teams

• Drive improvements for the onboarding process to reduce the time to onboard and improve the customer experience

• Proactively engage customers through regular touchpoints to deliver insights and help customers operationalize unitQ's data across their teams

• Deeply understand customers' perception of ROI and actively communicate ROI of the unitQ platform眼里

Benefits:

• Competitive salary and benefits package, including equity options and healthcare.

• The opportunity to work at a mission-driven AI startup that is transforming how Fortune 500 companies operate.

• A fast-paced, dynamic work environment where your contributions will directly impact the company’s success.

• A collaborative culture that values professional growth and encourages taking on new responsibilities.

• Exposure to cutting-edge AI technologies and the opportunity to support a world-class team.

Experience Requirements:

• Experience: 1-3 years in a role focused on office management or administrative support, ideally in a startup or fast-paced environment.

Other Requirements:

• Skills: Strong organizational and time-management skills, with the ability to manage competing priorities and handle confidential information.

• Attention to Detail: Exceptional attention to detail, ensuring precision in all tasks and processes.

• Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively across teams.

• Problem-Solving: A proactive and resourceful mindset, with a knack for identifying and resolving operational challenges efficiently.

• Logistics: This is a hands-on role where you'll be

Responsibilities:

• NY Office Management – 20% - Ensure the New York office is clean, stocked, and operational. Own office logistics, supplies, visitor experience, and support an upcoming office move.

• Culture & Engagement – 10% - Coordinate team events, celebrations, swag, and engagement programs that foster connection across offices. Support internal communications and feedback loops to continuously improve the employee experience.

• Onboarding Support – 10% - Deliver a smooth onboarding experience for new hires across NY and SF, including Day 1 logistics, scheduling, and in-person support. Coordinate onboarding communications, account setup, and monthly onboarding cohorts.

• Recruiting Coordination – 30% - Manage interview scheduling and candidate logistics across phone, video, and onsite interviews. Partner with recruiters and hiring managers to ensure a seamless, timely, and positive candidate experience. Own onsite interview operations for the NY office and help resolve scheduling changes efficiently.

• Administrative Operations – 30% - Support day-to-day operational needs, including recurring admin tasks, internal tracking, and IT coordination. Assist with planning and logistics for team offsites, colocations, and cross-functional projects.

Education Requirements:

• BASLP

Education Requirements:

• BASLP