Experience Requirements:

• Tu as une première expérience réussie en support client, idéalement dans un environnement tech, santé ou SaaS B2B.

Other Requirements:

• Tu cherches un job qui a du sens.

• Tu es empathique, bienveillant(e) et à l’écoute, avec une réelle volonté de comprendre et résoudre les problèmes des clients.

• Tu es rigoureux(se) et organisé(e), capable de gérer plusieurs demandes simultanément tout en maintenant une qualité de service irréprochable.

• Tu sais expliquer des concepts techniques de manière simple et pédagogique.

• Tu es un(e) vrai(e) problem-solver, tu fais preuve de créativité et de résilience face aux défis.

• Tu travailles en équipe et communiques efficacement avec les différentes parties prenantes.

• Tu es à l’aise avec les outils de support client et les environnements CRM.

• Tu maîtrises l’anglais, à l’écrit comme à l’oral. L'espagnol est un plus !

• Tu as un mindset positif, proactif et un fort sens des responsabilités, tout en respectant les enjeux de l’équipe.

• Tu te retrouves dans nos valeurs : SPACE 🚀

Responsibilities:

• Assurer le support via chat, e-mail et téléphone en apportant des réponses rapides et efficaces.

• Proposer des solutions adaptées aux besoins clients.

• Assurer le suivi des demandes jusqu'à leur résolution et remonter les incidents complexes aux équipes concernées.

• Assurer la phase d’onboarding des clients de 0 à 90 jours pour t’assurer que la solution est bien adoptée.

• Établir des connexions régulières et significatives avec les clients pour recueillir des retours, proposer des fonctionnalités pertinentes ou partager des informations utiles (simplifications techniques, évolutions produit…). Suivre et anticiper les signaux faibles (engagement réduit, questions récurrentes, etc...) afin de prévenir le churn et assurer une satisfaction durable.

Experience Requirements:

• Tu as une première expérience réussie en support client, idéalement dans un environnement tech, santé ou SaaS B2B.

Other Requirements:

• Tu cherches un job qui a du sens.

• Tu es empathique, bienveillant(e) et à l’écoute, avec une réelle volonté de comprendre et résoudre les problèmes des clients.

• Tu es rigoureux(se) et organisé(e), capable de gérer plusieurs demandes simultanément tout en maintenant une qualité de service irréprochable.

• Tu sais expliquer des concepts techniques de manière simple et pédagogique.

• Tu es un(e) vrai(e) problem-solver, tu fais preuve de créativité et de résilience face aux défis.

• Tu travailles en équipe et communiques efficacement avec les différentes parties prenantes.

• Tu es à l’aise avec les outils de support client et les environnements CRM.

• Tu maîtrises l’anglais, à l’écrit comme à l’oral. L'espagnol est un plus !

• Tu as un mindset positif, proactif et un fort sens des responsabilités, tout en respectant les enjeux de l’équipe.

• Tu te retrouves dans nos valeurs : SPACE 🚀

Responsibilities:

• Assurer le support via chat, e-mail et téléphone en apportant des réponses rapides et efficaces.

• Proposer des solutions adaptées aux besoins clients.

• Assurer le suivi des demandes jusqu'à leur résolution et remonter les incidents complexes aux équipes concernées.

• Assurer la phase d’onboarding des clients de 0 à 90 jours pour t’assurer que la solution est bien adoptée.

Experience Requirements:

• 3+ years

Education Requirements:

• Bachelors Degree

Experience Requirements:

• 1+ year of successful experience as an SDR, preferably in the software industry

Responsibilities:

• Identify business opportunities by online research and identifying prospects.

• Talking to the client's senior management and pitching the product to them.

• Developing sales strategies to meet sales targets/quotas.

• Selling cutting-edge SaaS software product in India and abroad.

Education Requirements:

• Bachelors degree in business or a related discipline.

Experience Requirements:

• 5-10 years industry experience in Sales

Responsibilities:

• Sell enterprise SaaS software in a rapidly growing environment.

• Help expand company sales in new geographies (India and Abroad)

• Talking to client’s senior management, pitching to them and closing the sales

• Developing sales strategies to meet sales targets/quotas.

• Sell AI technology and business around it which is in great demand in market

Education Requirements:

• Doctor

• Master

Benefits:

• Various insurance complete (health insurance, employee pension, employment insurance, worker's accident compensation insurance)

• Commuting allowance

• Qualification acquisition support system

• Referral adoption support system (employee referral allowance, lunch expense subsidy)

Experience Requirements:

• More than 1 year of experience in corporate sales or equivalent

• High level of autonomy to define and solve problems

• Ability to involve people through smooth communication with other departments and partner companies

• Ability to communicate in Japanese

Responsibilities:

• Execution of operations according to the sales process

• Exhibition at webinars/exhibitions

• Hearing to prospective customers and negotiating business opportunities using telephone and online sales tools

• Operation/improvement of MA/CRM tools such as Salesforce

Benefits:

• Various insurance complete (health insurance, employee pension, employment insurance, worker's accident compensation insurance)

• Commuting allowance

• Qualification acquisition support system

• Referral adoption support system (employee referral allowance, lunch expense subsidy)

Experience Requirements:

• More than 3 years of corporate sales experience

• Logical thinking ability, advanced negotiation skills, and the ability to involve people

• Highly motivated to actively acquire technical knowledge and keep up with trends

Responsibilities:

• Account plan promotion based on annual activity plan

• Business negotiations

• Proposal creation

• Closing deals

Benefits:

• Various insurance complete (health insurance, employee pension, employment insurance, worker's accident compensation insurance)

• Commuting allowance

• Qualification acquisition support system

• Referral adoption support system (employee referral allowance, lunch expense subsidy)

Experience Requirements:

• More than 3 years of enterprise sales experience

• Logical thinking ability, advanced negotiation skills, and the ability to involve people

• Highly motivated to actively acquire technical knowledge and keep up with trends

Responsibilities:

• Account plan promotion based on annual activity plan

• Business negotiations

• Proposal creation

• Closing deals

Responsibilities:

• Industry/corporate problem analysis, solution hypothesis formulation

• Cultivating new customers and building relationships with existing customers

• Business strategy planning and business launch

• Alliance strategy planning and business alliance/capital alliance

• Business unit management and organizational management

Benefits:

• Highly Competitive Salary Package

• Employee Shares Program

• Mentor Program

• Flexibility - Time Off & Hybrid Working

• Internal Social Events (e.g., cooking, game nights, sports) Company Team Weeks Central Office Location in Munich, London, and Boston Investment in Your Learning Benefit Package

Benefits:

• Highly Competitive Salary Package

• Employee Shares Program

• Mentor Program

• Flexibility - Time Off & Hybrid Working

• Internal Social Events (e.g., cooking, game nights, sports) Company Team Weeks Central Office Location in Munich, London, and Boston Investment in Your Learning Benefit Package

Experience Requirements:

• 2+ years of experience in customer onboarding, success, or account management, ideally within a SaaS environment.

Responsibilities:

• Manage and execute trial kick-off meetings, ensuring customers are set up for success from day one.

• Lead new customer onboarding processes, including training sessions, account setup, and product walkthroughs tailored to their needs.

• Enhance the onboarding experience by simplifying the transition from free trial to paying customers.

• Provide initial technical support to address customer inquiries during onboarding.

• Monitor and report on key metrics such as retention, engagement, and time-to-value for onboarding customers.

Education Requirements:

• bachelor’s degree

Experience Requirements:

• two to five years of inside sales / telemarketing experience delivering quality CXO (CEO, CFO, CIO, etc.) business leads to highly motivated enterprise sales executives, and managing existing CXO relationships.

• Some expertise in industrial value chain operations (supply chain, maintenance, military, manufacturing, field services) is expected.

Experience Requirements:

• Minimum 5 years’ experience in enterprise, SaaS, or cyber security sales

• Relevant experience covering the US market

• Strong demonstrated capability in converting prospects to qualified deals

Responsibilities:

• Hunt for new clients using social channels and cold calling as well as leveraging your current network of contacts

• Create, develop, and execute an effective sales strategy that will ensure a high-quality pipeline and close rate

• Promote and pitch SHIELD at leading industry events

• Stay up to date on the latest market, competitor, and client developments

• Work with various internal teams to ensure cross-functional collaboration to drive better customer satisfaction

Experience Requirements:

• Minimum 5 years’ experience in enterprise, SaaS, or cyber security sales

• Relevant experience covering the US market

• Strong demonstrated capability in converting prospects to qualified deals

Responsibilities:

• Hunt for new clients using social channels and cold calling as well as leveraging your current network of contacts

• Create, develop, and execute an effective sales strategy that will ensure a high-quality pipeline and close rate

• Promote and pitch SHIELD at leading industry events

• Stay up to date on the latest market, competitor, and client developments

• Work with various internal teams to ensure cross-functional collaboration to drive better customer satisfaction

Experience Requirements:

• Minimum 2 years tech sales experience

Responsibilities:

• Represent SHIELD across the region, identify all potential business opportunities through cold outreach such as cold calling and social platforms (LinkedIn). This involves researching companies, identifying the key business decision makers, and generating leads.

• Present and demonstrate SHIELD’s solutions to C-suite and relevant business leaders.

• Work closely with SHIELD’s Subject Matter Experts and Technical Account Managers in performing demos and running trials to close deals.

• Update the CRM system with the relevant information. This includes all customer interactions from LinkedIn messages, calls and emails.

• Follow up and speak with prospects that have attended events with the purpose of booking meetings, seeking out more senior level contacts, as necessary свидетельствующими.Write succinct business emails to current customers as well as introduction emails, promoting SHIELD’s solutions and updates.Deliver to overall SHIELD business objectives and specific KPIs.

Experience Requirements:

• Minimum 2 years tech sales experience

Responsibilities:

• Represent SHIELD across the region, identify all potential business opportunities through cold outreach such as cold calling and social platforms (LinkedIn). This involves researching companies, identifying the key business decision makers, and generating leads.

• Present and demonstrate SHIELD’s solutions to C-suite and relevant business leaders.

• Work closely with SHIELD’s Subject Matter Experts and Technical Account Managers in performing demos and running trials to close deals.

• Update the CRM system with the relevant information. This includes all customer interactions from LinkedIn messages, calls and emails.

• Follow up and speak with prospects that have attended events with the purpose of booking meetings, seeking out more senior level contacts, as necessary свидетельствующими.Write succinct business emails to current customers as well as introduction emails, promoting SHIELD’s solutions and updates.Deliver to overall SHIELD business objectives and specific KPIs.

Experience Requirements:

• Minimum 2 years tech sales experience

Responsibilities:

• Represent SHIELD across the region, identify all potential business opportunities through cold outreach such as cold calling and social platforms (LinkedIn). This involves researching companies, identifying the key business decision makers, and generating leads.

• Present and demonstrate SHIELD’s solutions to C-suite and relevant business leaders.

• Work closely with SHIELD’s Subject Matter Experts and Technical Account Managers in performing demos and running trials to close deals.

• Update the CRM system with the relevant information. This includes all customer interactions from LinkedIn messages, calls and emails.

• Follow up and speak with prospects that have attended events with the purpose of booking meetings, seeking out more senior level contacts, as necessary свидетельствующими.Write succinct business emails to current customers as well as introduction emails, promoting SHIELD’s solutions and updates.Deliver to overall SHIELD business objectives and specific KPIs.

Education Requirements:

• Bachelor's degree in Education, Business, or related field

Experience Requirements:

• 5+ years of customer success or account management experience

• Experience working with K-12 and HE schools or districts

• Strong project management skills

• Excellent communication and presentation abilities

• A data-driven approach to problem-solving

Other Requirements:

• Strong relationship-building and stakeholder management

• Proactive problem-solving abilities

• Excellent time management and organizational skills

• Ability to work independently while contributing to team goals

• Clear written and verbal communication

• Adaptability and flexibility in a fast-paced environment

• Experience using a CRM platform

Responsibilities:

• Manage a portfolio of K-12 and HE partners through the entire customer lifecycle

• Lead implementation and onboarding processes for new school and district partners

• Monitor and drive product adoption, usage, and engagement metrics

• Execute pilot programs, ensuring clear success criteria and evaluation processes

• Develop and maintain relationships with key stakeholders at partner institutionsmanage renewal processes and maintain high retention ratesdocument customer feedback and collaborate with internal teams to improve product and processesTrack and report on customer health metrics and success indicators