Assistant Customer Success Associate (Remote - Mexico) (Remote)
Benefits:
Competitive Salary
Major Medical Insurance
Remote work
Working hours aligned with Central Time Zone (CST)
Experience Requirements:
Experience in customer service and account management
Preferred experience in consumer data or background checks
Previous experience working with US-based companies (Plus)
Other Requirements:
Strong communication and interpersonal skills
Ability to multitask and prioritize tasks effectively
Customer-centric mindset
Strong analytical skills
Experience with CRM tools (Plus)
Responsibilities:
Support the Customer Success team with account management duties
Maintain open and proactive communication with existing partners
Assist in identifying areas for growth in customer relationships
Collaborate with internal teams (Product, Sales, Operations)
Support new client onboarding and guide through initial setup
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