Engagement Manager
Benefits:
100% employer-paid health, vision, and dental insurance
Retirement plans (401k)
Disability insurance
Employee assistance programs
Competitive compensation
Experience Requirements:
5β8+ years in enterprise client success or account management
Other Requirements:
Experience in healthcare and/or AI
Proficiency in HubSpot, Monday.com, Slack
Exceptional communication and storytelling skills
Responsibilities:
Own end-to-end success of key enterprise customers
Build and execute Account Plans and use case mapping
Demonstrate measurable ROI through metrics and insights
Lead strategic discussions and Quarterly Business Reviews (QBRs)
Collaborate internally to unblock issues and drive product feedback
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