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Enterprise Sales, Pharma & Chemicals

Basetwo's AI-powered platform creates digital twins for manufacturing, enabling process simulation, optimization, and real-time recommendations for improved efficiency and reduced costs.

Other Requirements:

  • A strong network in the pharmaceutical and chemical manufacturing industry

  • Proven ability to establish influential relationships with customers

  • Superior presentation skills

  • Excellent written communication skills

Responsibilities:

  • Sell Basetwo’s SaaS platform

  • Build a robust sales pipeline

  • Understand Basetwo’s SaaS platform

  • Work with the Basetwo executive team

  • Attend conferences

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Business Development Representative

Basetwo's AI-powered platform creates digital twins for manufacturing, enabling process simulation, optimization, and real-time recommendations for improved efficiency and reduced costs.

Experience Requirements:

  • 1-2 years of sales/customer-facing work experience

Other Requirements:

  • Passionate about enterprise sales, AI, and tech startups

  • Exceptional written and verbal communication

  • Strong listening skills

  • A sense of urgency

  • Fluent in English

Responsibilities:

  • Research target accounts and prospects

  • Target new logos

  • Qualify potential customers

  • Collaborate with the Marketing and Executive team

  • Track all activities

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Customer Success Manager

Netomi's AI-powered platform automates customer service, increases efficiency, and improves customer satisfaction by integrating seamlessly with existing systems.

Experience Requirements:

  • More than 5+ years of experience in a technical customer success role within a B2B SaaS environment

  • Relevant consulting experience required preferably in the SaaS environment

  • Proven track record to build strong relationships with VP and C-Suite management in the customer portfolio

  • Strong sense of technical knowledge, working knowledge of APIs, and managing integrations

Other Requirements:

  • Self-assured working in a fast-moving environment, with a willingness to make quick judgements based on continuous prioritization and evolving customer needs

  • Good sense of curiosity with a genuine desire to learn, think with agility and apply them in new situations

  • Stellar written and verbal communication tailored to the persona

  • Familiarity with customer relationship management (CRM) software, Support platforms (Zendesk, Salesforce)

  • Must be willing to travel up to 20-30% of the time in response to customer needs, with all necessary travel documents maintained and current

Responsibilities:

  • Work with Netomi’s strategic customers to drive product adoption, renewal, and customer satisfaction by bringing value to your customer portfolio

  • Act as a trusted advisor, thought manager, and subject matter expert to customers.

  • Partner with customers to understand their current and future business goals and problems and translate that into people, product and process strategies

  • Empower customers to connect their goals and problems with solutions in our platform while increasing usage and adoption

  • Strategies to secure executive visibility of Netomi’s business results. Work across the customer’s business organization to communicate the value and expansion of these solutions to their team and executives

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Customer Success Manager

Netomi's AI-powered platform automates customer service, increases efficiency, and improves customer satisfaction by integrating seamlessly with existing systems.

Experience Requirements:

  • More than 5+ years of experience in a technical customer success role within a B2B SaaS environment

  • Relevant consulting experience required preferably in the SaaS environment

  • Proven track record to build strong relationships with VP and C-Suite management in the customer portfolio

  • Strong sense of technical knowledge, working knowledge of APIs, and managing integrations

Other Requirements:

  • Self-assured working in a fast-moving environment, with a willingness to make quick judgements based on continuous prioritization and evolving customer needs

  • Good sense of curiosity with a genuine desire to learn, think with agility and apply them in new situations

  • Stellar written and verbal communication tailored to the persona

  • Familiarity with customer relationship management (CRM) software, Support platforms (Zendesk, Salesforce)

  • Must be willing to travel up to 20-30% of the time in response to customer needs, with all necessary travel documents maintained and current

Responsibilities:

  • Work with Netomi’s strategic customers to drive product adoption, renewal, and customer satisfaction by bringing value to your customer portfolio

  • Act as a trusted advisor, thought manager, and subject matter expert to customers.

  • Partner with customers to understand their current and future business goals and problems and translate that into people, product and process strategies

  • Empower customers to connect their goals and problems with solutions in our platform while increasing usage and adoption

  • Strategies to secure executive visibility of Netomi’s business results. Work across the customer’s business organization to communicate the value and expansion of these solutions to their team and executives

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