Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Education Requirements:

• Bachelor's degree in a relevant field (or equivalent experience)

Experience Requirements:

• Proven experience in Workforce Management (WFM), Payroll, or Human Capital Management (HCM) systems

Other Requirements:

• Energised by challenging, evolving work environments and excels at untangling complexities

• Advanced expertise in data analysis and manipulation within Microsoft Excel

• Hands-on experience with APIs, including integration and troubleshooting

• Exceptional communication and interpersonal abilities for engaging with clients

• Familiarity with diverse project management methodologies

Responsibilities:

• Define Project Scope: Set clear project objectives, evaluate client needs, and develop comprehensive project plans.

• Empower Clients Through Training: Facilitate engaging training sessions, share valuable resources, and provide continuous support.

• Create Tailored Solutions: Personalise Humanforce's WFM platform to align with client-specific requirements.

• Conduct Rigorous Testing: Validate functionality and ensure seamless integration through thorough testing processes.

• System Integration Collaboration: Partner with IT teams to seamlessly integrate Humanforce with client systems.

Benefits:

• A flexible working environment

• The opportunity to be part of a fast-growing tech company

• A focus on development with access to Go1

• Paid parental leave and Quarterly Wellbeing Days

• Employee talent referral scheme (know great people, be rewarded)

Experience Requirements:

• 5+ years’ experience in SaaS-based customer support, with 2+ years in a leadership role

• Proven experience in managing a high-volume, multi-tiered, multi-location technical support team

• Deep knowledge of Humanforce (or similar WFM/HRIS platforms) including Awards and compliance-related modules

• Experience driving SLA performance, CSAT improvement, and operational maturity

• Skilled in team coaching, performance management, and building team culture

Other Requirements:

• Strong stakeholder management and ability to influence cross-functional outcomes

• Familiarity with support tooling (Zendesk, Jira, dashboards) and reporting systems

Responsibilities:

• Lead, coach and manage a team of Support Specialists, Senior Support Specialists, Customer Leads and Technical Leads.

• Conduct regular 1:1s, performance reviews and career development conversations.

• Oversee support ticket management to ensure SLA adherence, quality, and efficiency.

• Monitor key performance indicators (e.g. time to resolution, CSAT, backlog).

• Act as a key escalation point for high-impact or sensitive customer issues.

Benefits:

• Do work that matters.

• Well-funded and global, backed by world-class investors

• Work with a bunch of awesome, genuine people

• Flexible and remote-friendly working

• Make a real impact.

Experience Requirements:

• Experience and knowledge in relation to either Australia, US or other major market es medical device or IVD regulatory requirements and regulatory approval processes.

• Extensive experience in the submission and clearances of IVD software, SaMD or AI driven products.

• In-depth knowledge of IVD regulations – e.g. Australia TGA IVD regulations, EU IVDR or IVD regulations of other major jurisdictions.

• Experience building and leading an effective regulatory affairs team.

• Sound understanding of Machine learning/Deep learning principles.

Other Requirements:

• Be willing to learn and expand regulatory knowledge in other international jurisdictions.

• Have excellent interpersonal skills with the ability to influence and negotiate with key internal and external stakeholders to achieve favourable regulatory and business outcomes

Responsibilities:

• Prepare and facilitate international regulatory submissions (Australia, US and other regions).

• Solve complex registration and compliance challenges with a focus on delivering favourable regulatory and business outcomes.

• Work within a multi-disciplinary team to ensure regulatory requirements are fulfilled.

• Establish and maintain medical device/IVD technical files.

• Facilitate adverse event reporting and field actions when required.

Benefits:

• Do work that matters.

• Well-funded and global, backed by world-class investors

• Work with a bunch of awesome, genuine people

• Flexible and remote-friendly working

• Make a real impact.

Experience Requirements:

• High level understanding of software architecture, network protocols (eg: HTTP), microservices and cloud technologies)

• Proficient in one of the following languages: Typescript, Python or Rust

• Experience in the use of Cypress, Selenium or similar test automation platform

• Experience working within a software development team, communicating with engineers, and use of tooling for bug tracking and source control

• Experience working a regulated environment; eg: Australia TGA regulations for software as a medical device

Responsibilities:

• Author and review test strategy and risks for software products

• Form, document and prioritise test and verification plans

• Assist with automation of tests

• Execute on tests, using a combination of manual and automated methods

• Record results, seek root cause of discovered issues, and provide feedback to developers on non compliance and reproduction steps

Education Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field.

Experience Requirements:

• 3+ years of professional experience in software development, with a focus on C++ programming.

Responsibilities:

• Collaborate with stakeholders to gather and analyze software requirements and specifications.

• Design, develop, test, and maintain high-quality C++ applications, adhering to best practices and coding standards.

• Optimize code for performance, scalability, and stability, identifying and resolving bottlenecks and issues as they arise.

• Participate in code reviews and design discussions, providing constructive feedback to improve overall software quality.

• Continuously expand your knowledge of C++ programming techniques and industry trends, incorporating new insights into your work.

Education Requirements:

• Bachelor’s degree in Graphic Design, Interaction Design, or a related field, or equivalent work experience.

Experience Requirements:

• A minimum of 3 years of proven experience in UI design, preferably for web and mobile applications.

Responsibilities:

• Collaborate with cross-functional teams, including product managers, developers, and other designers, to create visually stunning and easy-to-use interfaces for web and mobile applications.

• Develop and maintain design guidelines, ensuring consistency and coherence across all digital products.

• Participate in user research to identify user needs, preferences, and pain points, translating insights into actionable design solutions.

• Create wireframes, storyboards, user flows, and process flows to effectively communicate design ideas and concepts.

• Design and prototype user interfaces, ensuring optimal usability and accessibility for all users, including those with disabilities.

Experience Requirements:

• Proven experience as a Web Designer with a strong portfolio that showcases your work.

Responsibilities:

• Collaborate with clients and project managers to determine project requirements and goals.

• Design and develop high-quality websites using HTML, CSS, and JavaScript.

• Create website layouts, user interfaces, and wireframes that are both visually appealing and functional.

• Optimize websites for search engines and ensure that they are mobile responsive.

• Conduct user testing to gather feedback and make necessary improvements.

Experience Requirements:

• A minimum of 500 hours of one-on-one coaching experience and for this specific role within our coaching bench 1-2 years of specifically coaching teams from 2-30 people distinct from running training or workshops.

• 12 months plus experience running your own professional established freelance coaching (or other) business already working with clients, adding Marlee to your small curated coaching partners you work with

Other Requirements:

• Holding one of the following credentials: Professional Certified Coach (PCC) or Master Certified Coach (MCC) or Similar credential with another international coaching credentialling body such as MCF etc.

• Membership with the ICF

• Public Liability Insurance (at a limit of no less than $5million AUD) and Professional Indemnity Insurance (at a limit of $2million AUD)

Responsibilities:

• Our coaches combine human expertise with Marlee's motivation science to empower individuals, teams and organizations.

• If selected you will join a highly curated and trusted circle of master coaches serving some of the most exciting humans and companies in the world.

• This particular opportunity is for Sydney-based Team Coaches - those familiar and experienced in working with teams and coaching them to a goal-based program

Benefits:

• A high-impact role in an emerging industry leader

• Competitive compensation and equity

• Employer-sponsored medical

• Dental and vision insurance (dependent on location)

• Open Vacation policy: take time off when you need it

Experience Requirements:

• 5+ years successful sales track record of prospecting into new territories, positioning & selling enterprise SaaS solutions to F500s

Other Requirements:

• Experience selling in the prop-tech domain preferred but not a requirement

• Experienced in developing new business in an enterprise environment with a strategic focus, as well as creating detailed account plans to expand our footprint with existing customers

• Experience working in sales at a fast paced global tech startup

• Demonstrable track record of managing complex sales cycles, meeting/exceeding sales targets and driving large transactions

• Experience in managing and driving complex opportunities, leveraging partner networks, negotiating commercial terms, working collaboratively with other functional teams, and deploying/allocating the appropriate resources to an opportunity

• Proven track record of building relationships at all levels of an organization

• Skill in navigating organizations to find and engage the right contact

• Proven experience of leveraging Salesforce to document and track sales activity

• Excellent interpersonal, communication, presentation and writing skills

• Experience working in a fast-paced and dynamic environment

• Exceptional time-management skills

• Team player

Responsibilities:

• You thrive in a hybrid sales environment being both a relentless new business hunter as well as a strategic account manager that expands existing customers

• Roughly 60% of your time is spent on prospecting in your respective territories and accounts to identify and qualify sales opportunities to engage in, manage, and close

• Beyond the initial close, you will proactively manage your installed customer base to drive upsell opportunities as part of our land and expand strategy

• You will develop subject matter expertise in the Workplace Technology domain

• You will be expected to engage C-Level executives responsible for managing RE portfolios at F1000 companies to educate them on the strategic value of workplace analytics

Benefits:

• Flexible work with a 50% hybrid environment

• Additional paid day off for your birthday and wellness days

• Full gym access in our Melbourne location and Sydney TBC..

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

Experience Requirements:

• Ideally 5+ years' of experience, preferably in a high-growth SaaS startup environment

• Experience/Familiarity with React, React Query, Next.js, Typescript

Other Requirements:

• Strong sense of ownership & strong problem-solving

• A focus on fast delivery with quality

• The ability to work collaboratively and communicate effectively with the team

• Experience with React Native is a bonus

• Experience with Chrome Extensions is a bonus

Responsibilities:

• Autonomously deliver beautiful & robust code with considerations on code structure design and scalability

• Collaborate with the team to solve exciting technical problems and grow quickly

• Conduct research and implement best engineering best practices

• Deepdive into weird edge cases and solve hard & tiny problems for our users

Benefits:

• Flexible work with a 50% hybrid environment

• Additional paid day off for your birthday and wellness days

• Full gym access in our Melbourne location and Sydney TBC..

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

Experience Requirements:

• Proven track record of 2-5 years in product marketing, preferably in a high-growth tech start-up environment

• Excellent writing skills and well versed at translating technical product features into customer benefits and clear messaging

• Excellent execution and stakeholder management skills, with the ability to prioritize tasks, manage deadlines and deliver high-quality results in a fast-paced environment

Other Requirements:

• Strong creative and problem-solving abilities, with a data-driven approach to decision-making

• Exceptional communication and collaboration skills, with the ability to effectively interact with cross-functional teams and external partners

• Unafraid to get your hands dirty to solve a wide range of shifting challenges and priorities - you need to be comfortable wearing a few different hats

Responsibilities:

• Create content that showcases what Heidi has to offer

• Differentiate Heidi in market

• Drive product adoption through high-velocity release support

• Orchestrate impactful product launches

• Enable PLG, hybrid and SLG motions

Benefits:

• Flexible work with a 50% hybrid environment

• Additional paid day off for your birthday and wellness days

• Full gym access in our Melbourne location and Sydney TBC..

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

Experience Requirements:

• 1.5-2.5 years experience in a high performing digital agency, ecommerce or SaaS

Other Requirements:

• Enjoys a balance between the numbers and creative but most of all enjoys learning what works

• Big on ownership, comfortable spending seven figures annually

• Sweats the details, loves taking ownership and thrives with multiple priorities and deadlines

• Likes to work as a team and collaborate to solve a problem or spot an opportunity

Responsibilities:

• Drive acquisition through multi-channel paid campaigns

• Own the budget and performance tracking

• Implement data-driven segmentation and personalisation

• Identify and pursue optimisation opportunities

• Scale acquisition efforts to unlock new growth

Benefits:

• Flexible work with a 50% hybrid environment

• Additional paid day off for your birthday and wellness days

• Full gym access in our Melbourne location and Sydney TBC..

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

Experience Requirements:

• 4+ years of backend development experience

• Strong back-end development experience in Python

• Solid experience with MongoDB and Redis for data management

• Experience building & managing message queue systems at scale

• Deep understanding of API design principles, including security, versioning, and performance

Other Requirements:

• Strong sense of ownership & strong problem-solving skills

• Data modeling, design patterns, understanding trade-offs

• Data & application security knowledge and skills

• Experience in integrating with third-party systems

• Competent with source code control and CI/CD pipeline technologies

Responsibilities:

• Autonomously deliver beautiful & robust code with considerations on code structure design and scalability

• Implement and optimize data storage solutions

• Design, build, and maintain high-performance backend systems using Python

• Architect and manage cloud infrastructure, ensuring scalability and reliability

• Develop and manage message queue systems for real-time data processing

Benefits:

• Flexible work with a 50% hybrid environment

• Additional paid day off for your birthday and wellness days

• Full gym access in our Melbourne location and Sydney TBC..

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

Experience Requirements:

• Strong experience with cloud infrastructure (Azure required, AWS and GCP beneficial)

• Hands-on experience with Kubernetes and container orchestration

• Deep experience with observability tools, particularly Datadog

• Proven track record in implementing SRE practices

• Strong experience with Infrastructure as Code (Terraform)

Other Requirements:

• Problem-solving mindset with a focus on reliability and scalability

• Strong communication skills to work with cross-functional teams

• Ability to balance technical requirements with business needs

• Experience in fast-paced startup environments

• Dedication to maintaining high standards in a regulated environment

Responsibilities:

• Design and implement secure Azure infrastructure while working with existing AWS environments

• Lead the implementation and management of containerized services using Kubernetes

• Establish comprehensive observability and monitoring using Datadog for both infrastructure and applications

• Design and implement robust SRE practices including SLOs, error budgets, and automated remediation

• Lead incident response and post-mortem processes to drive continuous improvement

Benefits:

• Flexible work with a 50% hybrid environment

• Additional paid day off for your birthday and wellness days

• Full gym access in our Melbourne location and Sydney TBC.

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

Experience Requirements:

• Strong experience with cloud infrastructure (AWS required, GCP beneficial)

• Hands-on experience with Kubernetes, preferably EKS or GKE

• Understanding of ML/AI deployment challenges and solutions

• Experience with implementing security controls and compliance requirements

• Knowledge of monitoring and observability practices for ML systems

Other Requirements:

• Problem-solving mindset with a focus on security and scalability

• Strong communication skills to work with cross-functional teams

• Ability to balance technical requirements with business needs

• Experience in fast-paced startup environments

• Dedication to maintaining high standards in a regulated environment

Responsibilities:

• Design and implement secure infrastructure for hosting LLM services and speech-to-text solutions across AWS and GCP environments

• Lead the deployment and management of containerized ML services using Kubernetes (EKS/GKE)

• Implement and maintain monitoring systems for ML model performance and ML infrastructure health

• Establish and enforce security best practices and compliance requirements for healthcare AI systems

• Collaborate with ML engineers to support deployment of ML models and services and optimise ML pipeline efficiency and reliability

Benefits:

• Equity for everyone

• Doveclubs

• Equal parental leave

• Modern and pet friendly offices

• Flexible work life balance

Experience Requirements:

• Strong product marketing leadership experience

• Experience working closely with product teams

• Clear communicator

• Experience with B2B SaaS products

• Pragmatism

Other Requirements:

• Strong domain expertise is a plus

Responsibilities:

• Influence messaging and positioning

• Develop a deep understanding of our market and customer

• Lead product launches

• Craft and execute elite product marketing campaigns

• Drive cross-functional strategic projects

Benefits:

• Equity for everyone

• Doveclubs

• Equal parental leave

• Modern and pet friendly offices

• Flexible work life balance

Experience Requirements:

• Experience building web products

• You are pragmatic and flexible

• When you do it, you nail it

• Excellent, concise communicator

Responsibilities:

• Join our product engineering team

• Deliver high-quality software design

• You'll collaborate with your team to sweat the details

• Foster a culture of pragmatism

Benefits:

• Equity for everyone

• Doveclubs

• Equal parental leave

• Modern and pet friendly offices

• Flexible work life balance

Experience Requirements:

• Extensive experience building SaaS products

• A working understanding of high-growth B2B SaaS products

• Experience managing software projects

• You are pragmatic and flexible

• Excited by the numbers and driven by impact

Other Requirements:

• You thrive in ambiguity

• A great attitude

Responsibilities:

• Be customer-obsessed

• Deliver high-quality and impactful software

• Think strategically to optimize for impact

• You’ll collaborate with your team to sweat the details

• Foster a culture of pragmatism