Benefits:

• comprehensive medical, dental, and vision plans

• yearly wellness stipend

• 401k program

• parental leave program

• workstation setup allowance

Education Requirements:

• BA/BS in Computer Science, Information Science or 2-3 additional years of equivalent experience

Experience Requirements:

• 6+ years of experience managing corporate IT systems in a modern cloud-first environment

• A good communicator, with a positive attitude and excitement for building new processes and policies for a rapidly growing organization

• Experience and understanding of core IT Service Management functions, such as Change Management and Incident Management.

• Experience in support and troubleshooting Mac OS and Chrome OS platforms as well as iOS & Android mobile devices

• Experience supporting a company’s IT with little or no oversight

Responsibilities:

• Efficiently handle complex IT support issues in a high-velocity environment

• Triage and prioritize multiple competing requests effectively

• Identify and implement process improvements to enhance support efficiency

• Contribute to knowledge base development and documentation

• Mentor junior team members on best practices and technical skills

Benefits:

• comprehensive medical, dental, and vision plans

• yearly wellness stipend

• 401k program

• parental leave program

• workstation setup allowance

Education Requirements:

• BA/BS in Computer Science, Information Science or 2-3 additional years of equivalent experience

Experience Requirements:

• 5+ years of experience managing corporate IT systems in a modern cloud-first environment

• A good communicator, with a positive attitude and excitement for building new processes and policies for a rapidly growing organization

• Experience and understanding of core IT Service Management functions, such as Change Management and Incident Management.

• Experience in support and troubleshooting Mac OS and Chrome OS platforms as well as iOS & Android mobile devices

• Experience supporting a company’s IT with little or no oversight

Responsibilities:

• Key player in supporting new customer launches and customizations

• Work with the solutions, product and engineering teams in supporting customer SSO, API and eligibility file integrations along with product customizations

• Provides best practices and develops reusable solutions that can be used in future implementations

• Manage multiple project timelines and delivers customer deliverables on time

• Ensure high forecasting accuracy and consistency

Education Requirements:

• Bachelor's degree in Marketing, Computer Science, or a related field

Experience Requirements:

• 5-7 years of proven experience in B2B tech marketing, with a strong focus on engineer-focused initiatives

Other Requirements:

• Demonstrated success in developing and executing marketing strategies that drive tangible results within the AI/ML engineering ecosystem, and experience in developing targeted campaigns that resonate with technical audiences

• Excellent written and verbal communication skills, with the ability to craft compelling messaging for technical products and translate complex concepts into easily digestible content

• Proficiency in digital marketing channels relevant to engineers, including technical SEO/SEM, paid advertising platforms, and engineer-focused communities

• Strong analytical skills with the ability to interpret data and make data-driven decisions

• Highly adaptable and able to thrive in a fast-paced, dynamic startup environment

Responsibilities:

• Developing and implementing comprehensive marketing strategies across digital channels, events, social media, and content marketing to reach and resonate with AI/ML engineers

• Creating and refining product positioning and messaging that speaks directly to the needs and aspirations of our target audience

• Creating high-impact marketing collateral (e.g., technical blog posts, tutorials, documentation, sample code) that showcases the value and capabilities of our platform to engineers

• Developing compelling customer success stories, case studies, and demos that highlight how engineers are leveraging our technology to build innovative AI/ML solutions

• Designing and executing scalable demand generation systems, including targeted digital campaigns, paid advertising, and SEO/SEM, optimized for AI/ML engineering communities

Other Requirements:

• Native-level English writing skills, with the ability to produce clear and concise technical content

• Ability to understand and communicate technical information in an accessible way

• Basic knowledge of computer science, software, or IT infrastructure

• Interest or experience in AI (especially generative AI) and IT B2B SaaS

• Experience creating and sharing technical content

• User-centered documentation experience

• Passion for writing and simplifying complex information

Responsibilities:

• Writing and publishing English-language content such as technical blogs showcasing FriendliAI's technology and services

• Creating and maintaining product manuals, user guides, and other documentation to help users successfully navigate our products

• Simplifying complex technical topics into clear, concise content for a non-technical audience

• Drafting press releases and partner communications to promote FriendliAI's mission and brand

Benefits:

• Competitive salary with an equity package, year end bonus

• 100% health, dental and vision insurance coverage

• Meal and commute expenses fully covered

• Option to reside at the office with your own private bedroom

• Unlimited snacks and drinks

Education Requirements:

• Bachelor’s degree or equivalent practical experience

Experience Requirements:

• 3+ years of experience in full-stack software development

Other Requirements:

• A founder-like mindset with a passion for taking responsibility and making a significant impact

• Ability to thrive in a fast-paced environment, quickly learning and adapting to new challenges

• Excellent communication and collaboration skills, with the ability to commit to decisions even when there are disagreements

• Previous startup experience is a plus

• Previous cloud tech stack managing experience is a plus

Responsibilities:

• Design scalable solutions and ship features for a production-ready voice agent platform

• Lead initiatives across frontend, backend, and infrastructure, with opportunities for ownership and growth

• Collaborate closely with designers and engineers throughout the design and implementation phases

• Provide technical support, customer success assistance, and implementation guidance directly to our customers

Benefits:

• Competitive salary with an equity package, year end bonus

• 100% health, dental and vision insurance coverage

• Meal and commute expenses fully covered

• Option to reside at the office with your own private bedroom

• Unlimited snacks and drinks

Education Requirements:

• Bachelor’s degree or equivalent practical experience

Experience Requirements:

• 3+ years of experience in backend software development and system design

Other Requirements:

• A founder-like mindset with a passion for taking responsibility and making a significant impact

• Ability to thrive in a fast-paced environment, quickly learning and adapting to new challenges

• Excellent communication and collaboration skills, with the ability to commit to decisions even when there are disagreements

• Previous startup experience is a plus

• Previous cloud tech stack managing experience is a plus

Responsibilities:

• Design scalable solutions and ship features for a production-ready voice agent platform

• Lead initiatives in backend and infrastructure, with opportunities for ownership and growth

• Collaborate closely with designers and engineers throughout the design and implementation phases

• Provide technical support, customer success assistance, and implementation guidance directly to our customers

Benefits:

• Paid Parental Time Off

• Advanced Degrees

• Continuous Education

• Relax and recharge

• Health coverage

Experience Requirements:

• managing the creation and development of complex enterprise AI solutions

• driving tangible business value

Responsibilities:

• managing the creation and development of complex enterprise AI solutions

• driving tangible business value