Engagement Associate
Benefits:
Medical, dental, and vision coverage
Flexible paid time off plus company holidays
401(k) with company match
Equity
Union Square NYC office
Experience Requirements:
2+ years in management consulting, SaaS, or Legal field
Experience working directly with clients
Strong organizational and project management skills
Clear, confident communication skills
Comfort operating in ambiguous environments
Other Requirements:
In-office 5 days per week in Union Square HQ
Responsibilities:
Support senior managers on Strategic and Enterprise accounts
Ensure client feedback is channelled internally
Run product enablement sessions across the portfolio
Diagnose client challenges and surface risks
Monitor usage trends and customer health metrics
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