Named Technical Support Engineer
Benefits:
$4000/yr Travel Stipend
$350/mo Productivity stipend
Cover up to 100% of health insurance costs
Equity in the company
Experience Requirements:
7+ years of experience with Linux and networking
Strong scripting skills in Bash and Python
Experience with Nvidia Jetson or Raspberry Pi
Ability to diagnose full CV/ML pipeline issues
Other Requirements:
Based in the US
Relationship Building skills
Managing Sensitive Issues
Responsibilities:
Technical continuity for enterprise customer deployments
Lead enablement sessions
Maintain and evolve shared customer knowledge base
Diagnose complex issues across edge, network, and cloud
Participate in Support’s on-call rotation
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