Lighthouse

Benefits:

• 100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents

• Employer contribution to HSA for US employees

• Annual HCSA and generous extended health care coverage for Canadian employees and dependents

• 401(k) for US employees and RRSP for Canadian employees

• Mental health resources available for all employees

Experience Requirements:

• 2-4 years of sales experience, including prospecting, lead generation, and direct sales.

• Familiarity with the FinTech, banking, or technology industries.

• Proficiency in Salesforce CRM and lead generation tools.

• Strong negotiation and interpersonal skills with the ability to foster trust and build relationships.

• Exceptional ability to communicate complex solutions to both technical and non-technical audiences.

Other Requirements:

• Results-oriented mindset with a bias toward action.

• Ability to multi-task, prioritize, and work independently while also being a collaborative team player.

• Thrives in a fast-paced, high-growth startup environment.

Responsibilities:

• Dedicate a portion of your time to identifying potential leads through outbound calls, emails, and research.

• Qualify prospects by understanding their business challenges and determining their fit with Synctera's solutions.

• Maintain and update prospecting data in our CRM system (Salesforce).

• Develop and maintain relationships with prospects, positioning yourself as a trusted advisor.

• Present Synctera's solutions to prospects, aligning their needs with our offerings.

Benefits:

• Exceptional health, vision, and dental care

• Opportunity for equity ownership

• Life and AD&D, short- and long-term disability

• Employee Assistance Program

• Employee Resource Groups

Experience Requirements:

• 2 years minimum experience working in call centers, preferably in a financial service context, coordinating across borders and timezones

• Proven experience balancing the needs of various stakeholders to deliver results

• Comfortable giving feedback both positive and negative to drive success

• Expert level knowledge of project management and best practices

• Familiarity with customer support tech stacks (Zendesk, Five9, WFM tools, 2-factor tools, etc.)

Other Requirements:

• Exemplary communication skills across all mediums and with all levels of stakeholder

Responsibilities:

• Define project scope, objectives, and deliverables in collaboration with stakeholders in Systems, Shared Services, Operations Delivery, and Client Support

• Develop detailed project plans, including timelines, resource allocation, and deliverables

• Execute projects according to plan, proactively managing risks and issues

• Track project progress, monitor performance, and provide regular updates to stakeholders

• Collaborate effectively with cross-functional teams, including Product, Engineering, Compliance, and Customer Operations

Benefits:

• Starting Compensation: On-target-earnings (OTE) $107,000 with uncapped commission.

• The base salary is $50,000.

• Opportunities for advancement and increased compensation after 4 months, based on performance.

• 22 days of annual PTO plus 11 paid holidays

• 401K matching

Experience Requirements:

• 1-5 years of sales experience

• Reliable transportation

• Experience in retail, hospitality, B2B and/or SAAS sales is always a plus.

Responsibilities:

• Full sales cycle management including territory based prospecting and canvassing.

• Cold Calling for new business leads.

• Research (play smarter not harder)

• Use our CRM to track performance and ensure communication and success.