Responsibilities:

• Drive quality and documentation standards

• Manage testing programs of increasing complexity

• Bridge multiple teams for modern and legacy products

• Master the integrated ecosystem

• Ensure cross-module functionality aligns with client workflows

Benefits:

• Wide range of benefits

• Wellness support

• Talent Network access

Responsibilities:

• Participate in professional services leadership

• Innovate within the global council

Benefits:

• No corporate BS

• Good vibes

• Work on cutting-edge AI

Experience Requirements:

• 3+ years of backend engineering experience

• Go experience is a plus

Other Requirements:

• Strong system design and architecture skills

• Experience with message-driven architectures (SQS, RabbitMQ, Kafka)

• Experience with relational and document-based databases

• Solid understanding of type safety

• English: B2 (Upper-Intermediate) or higher

Responsibilities:

• Designing and building high-performance, scalable backend services & APIs

• Architecting robust systems that power AI-driven personalization at scale

• Implementing and optimizing message-driven architectures

• Working with both relational and document-based databases

• Collaborating closely with product, frontend, and AI teams to ship impactful features

Benefits:

• NiCE-FLEX hybrid model

• Internal career opportunities

• Vibrant, interactive atmosphere

Other Requirements:

• Experience with Salesforce and Power BI

• Proficiency in Microsoft Tools (Excel, PowerPoint)

• Willingness to work night shifts

• Amenable to working in BGC, Taguig City

Responsibilities:

• Facilitate Quality Management onboarding sessions for new Leaders and Engineers

• Perform quality evaluations of closed cases across calls, chats, and emails

• Collaborate with Technical Support Managers for calibration sessions

• Analyze CSAT survey results and BI reports to identify satisfaction drivers

• Coordinate technical reviews for Knowledge Base content

Benefits:

• Internal career opportunities

• Opportunity to work with cutting-edge AI software

Experience Requirements:

• 6+ years of relevant experience in sales operations or quoting

• Minimum of one year hands-on experience with Salesforce CPQ

• Microsoft and Excel proficiency (including pivot tables)

Other Requirements:

• Strong understanding of SaaS licensing models

• Willingness to work night shifts

• Amenable to working in BGC, Taguig City

Responsibilities:

• Create accurate and compliant quotes in Salesforce CPQ

• Support customer renewals by maintaining dates and applying CPI increases

• Act as first-line support for CPQ-related quote inquiries

• Produce regular reports and dashboards using Salesforce

• Identify recurring quoting issues and drive process improvements

Benefits:

• Learning and development allowance

• Competitive cash and equity compensation

• 100% medical, dental, and vision coverage

• Up to $25K reimbursement for fertility, adoption, and parental planning

• Flexible PTO policy

Experience Requirements:

• 3+ years of experience within the background check industry

Other Requirements:

• Strong understanding of the US court system

• Exceptional research and investigative skills

• Strong written and verbal communication skills

• Ability to thrive in a fast-paced, iterative environment

Responsibilities:

• Execute complex background checks

• Document findings in standardized formats

• Identify and investigate complex issues

• Contribute to refinement of workflows

• Collaborate cross-functionally with internal teams

Benefits:

• Learning and development allowance

• Competitive cash and equity compensation

• 100% medical, dental, and vision coverage

• Up to $25K reimbursement for fertility, adoption, and parental planning

• Flexible PTO policy

Experience Requirements:

• 1+ years of client-facing customer success/sales/account management experience

Other Requirements:

• General knowledge of software applications i.e. Salesforce, Google Apps

• Strong customer focus

• Excellent written and verbal communication skills

• Acute attention to detail

• Experience in the SaaS or Human Resources space is a plus

Responsibilities:

• Support tactical account responsibilities

• Develop comprehensive understanding of clients within the pool

• Collaborate with Account Management to drive renewals

• Act as the voice of the customer

• Oversee multiple customer projects throughout lifecycle

Benefits:

• Learning and development allowance

• Competitive cash and equity compensation

• 100% medical, dental, and vision coverage

• Up to $25K reimbursement for fertility, adoption, and parental planning

• Flexible PTO policy

Experience Requirements:

• 3+ years of experience within the background check industry

Other Requirements:

• Strong understanding of the US court system

• Exceptional research and investigative skills

• Strong written and verbal communication skills

• Ability to thrive in a fast-paced, iterative environment

Responsibilities:

• Execute and process complex background checks

• Document findings in standardized formats

• Identify and investigate complex issues

• Contribute to refinement of workflows

• Collaborate cross-functionally with internal teams

Benefits:

• Learning and development allowance

• Competitive cash and equity compensation

• 100% medical, dental, and vision coverage

• Up to $25K reimbursement for fertility, adoption, and parental planning

• Flexible PTO policy

Experience Requirements:

• 3+ years of experience within the background check industry

Other Requirements:

• Strong understanding of the US court system

• Exceptional research and investigative skills

• Strong written and verbal communication skills

• Ability to thrive in a fast-paced, iterative environment

Responsibilities:

• Execute and process complex background checks

• Document findings in standardized formats

• Identify and investigate complex issues

• Contribute to refinement of workflows

• Collaborate cross-functionally with internal teams

Benefits:

• Learning and development allowance

• Competitive cash and equity compensation

• 100% medical, dental, and vision coverage

• Up to $25K reimbursement for fertility, adoption, and parental planning

• Flexible PTO policy

Experience Requirements:

• 1+ years of customer support experience in a high-volume environment

Other Requirements:

• Exceptional verbal and written communication skills

• Proven ability to troubleshoot software and hardware issues

• High proficiency in multitasking

• Demonstrated resilience and commitment to continuous learning

Responsibilities:

• Deliver customer support via phone, email, and chat

• Troubleshoot complex technical and procedural issues

• Handle a high volume of inbound inquiries

• Engage in proactive outreach and follow-up

• Contribute to knowledge base content and process improvement

Experience Requirements:

• 3-5 years of hands-on experience in Java / J2EE application development

• Experience with Spring, Spring Boot, RESTful Microservices

• Hands-on exposure to AWS (EC2, S3, ECS, API Gateway)

• Basic experience with Kubernetes and CI/CD pipelines

• Experience with JUnit and familiarity with logging/monitoring tools

Other Requirements:

• Mandatory Skills: Java, Microservices, AWS, Kubernetes

• Working knowledge of Git, Maven/Gradle, Jenkins

• Exposure to Kafka is a plus

• Experience working in an Agile environment

Responsibilities:

• Building and supporting backend applications in an Agile environment

Benefits:

• Flexible Work

• Professional Development

• Mentoring programs

• Courses and certifications

• Innovative Environment

Experience Requirements:

• Experience with modern web development

• Knowledge of software architecture

• Passion for clean code and best practices

Other Requirements:

• Work with technologies like React, Node.js, and MongoDB

Responsibilities:

• Create innovative solutions

Benefits:

• Flexible Work

• Professional Development

• Mentoring programs

• Courses and certifications

• Innovative Environment

Experience Requirements:

• Experience with ML algorithms

• Knowledge of natural language processing

• Familiarity with AI tools

Responsibilities:

• Develop advanced machine learning models for SEO optimization

Benefits:

• Flexible Work

• Professional Development

• Mentoring programs

• Courses and certifications

• Innovative Environment

Experience Requirements:

• Portfolio with relevant projects

• Knowledge of design systems

• Experience with modern design tools

Responsibilities:

• Create intuitive and impactful experiences that delight our users

Experience Requirements:

• AWS cloud-based production systems

Responsibilities:

• Deploying, automating, maintaining, and managing AWS cloud-based production systems

• Ensuring the availability, performance, scalability, and security of our systems

Benefits:

• Project Management Professional (PMP) certification support

• Formal Mentorship programs

• Learning & Development Resources

• Continuing Education Programs

• Leadership training

Education Requirements:

• Bachelor’s degree in Engineering, Construction Management, Business, or Finance

Experience Requirements:

• 3+ years of relevant project management experience

• Experience managing project financials, scopes, and schedules

• Experience with various contract types (Fixed Price, T&M)

• Direct utility industry experience

Other Requirements:

• Proficiency with project management software (Workfront, MS Project, P6)

• Advanced proficiency in Excel

• Located in or adjacent to the greater Sacramento, CA area

Responsibilities:

• Support project teams in completing engineering design

• Manage overall project performance including scope and budget

• Develop recovery plans for budgets and timelines

• Serve as primary interface with clients and management

• Manage monthly invoicing and accounts receivable

Benefits:

• Hybrid work schedule: 3 days in-office, 2 days remote

Experience Requirements:

• 7–12 years of experience in operations

• 3+ years in a senior-level or team lead capacity

• Background in SaaS, digital marketplaces, or high-volume transactional platforms

• Experience with selling products or software directly to customers online

• Experience managing digital goods fulfillment

Other Requirements:

• Proven success managing cross-functional ops

• Familiarity with tools like Intercom, Stripe, ClickUp

• Analytical mindset with comfort in process design

• Excellent judgment in fast-paced, high-stakes operational decisions

Responsibilities:

• Oversee Daily Marketplace Operations

• Manage and Optimize Support Systems

• Coordinate Digital Product Delivery

• Collaborate with Product & Engineering

• Monitor Risk, Fraud, and Compliance

Benefits:

• Medical, Vision, and Dental coverage

• Generous time-off policy

• 401k plan

• Home office improvement stipend

• Annual education and wellness stipends

Education Requirements:

• Must hold AWS Certified Cloud Practitioner, Microsoft Certified Azure Fundamentals, or Google Cloud Digital Leader certification

Experience Requirements:

• 3+ years of experience in technical deployment, implementation, or technical account management

• Strong understanding of software development life cycles (Agile and DevOps)

• Proven experience serving enterprise clients

• Experience with process documentation and playbooks

• Excellent analytical and problem-solving skills

Other Requirements:

• Hybrid policy: 3 days a week in Nashville office

Responsibilities:

• Lead and orchestrate successful implementations and long-term customer engagements

• Primary lead on new customer deployments including SSO and connectors setup

• Own end-to-end delivery from kickoff to go-live through renewal

• Create and execute joint success plans driving adoption and engagement

• Monitor and report on deployment progress and adoption metrics

Benefits:

• €4,000–7,000 gross salary

• Remote work option

• Ability to grow with a dynamic startup

• Freedom to experiment with your ideas

Experience Requirements:

• At least 4 years of experience developing with TypeScript on React and node.js

Other Requirements:

• Experience with next.js framework and Prisma ORM

• Experience in REST API development

• Deep understanding of distributed applications

• Advanced knowledge of SQL databases (preferably PostgreSQL)

• Experience using UI frameworks like Chakra UI, Material UI, or similar

• Experience with containers, Kubernetes, and AWS ecosystem

Responsibilities:

• Build the best AI-powered digital products and experience in the travel industry

• Design, develop, and maintain high-quality, scalable, and reliable solutions

• Integrate 3rd-party data providers

Benefits:

• €2,000–3,000 gross salary

• Remote work option

• Ability to grow with a dynamic startup

• Freedom to experiment with your ideas

Experience Requirements:

• 1-2 years of experience in customer support management or a related role

Other Requirements:

• Excellent communication skills in English (both written and verbal)

• Ability to troubleshoot and resolve complex issues

• Familiarity with platforms like JIRA, Zendesk, Slack, Intercom

• Strong organizational skills and attention to detail

• Prior experience in travel technology or SaaS is a plus

Responsibilities:

• Provide top-tier customer support by email and phone

• Lead, mentor, and develop a customer support team

• Collaborate with vendors and internal teams to resolve issues

• Review and analyze support metrics to increase satisfaction

• Establish and refine customer support processes