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Kapture CX

Sales Development Representative (International Markets)

Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.

salesonsiteBangalore, INfull-time

Experience Requirements:

  • 1 to 4 years

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Kapture CX

Director - Project Management

Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.

operationsonsiteBangalore, INfull-time

Experience Requirements:

  • 8 Years+

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Kapture CX

Director- Sales Enablement

Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.

salesonsiteBangalore, INfull-time

Experience Requirements:

  • 7 - 14

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Kapture CX

Technical Account Manager

Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.

operationsonsiteBangalore, INDelhi, INfull-time

Experience Requirements:

  • 3-6

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Kapture CX

Python Developer

Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.

engineeringonsiteBangalore, INfull-time

Experience Requirements:

  • 1.5+

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Kapture CX

Senior Java Engineer / Tech Lead

Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.

engineeringonsiteBangalore, INfull-time

Experience Requirements:

  • 3+

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Kapture CX

Junior Machine Learning Engineer (GenAi)

Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.

engineeringonsiteBangalore, INfull-time

Experience Requirements:

  • 1+ years

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Kapture CX

Machine Learning Engineer (GenAi)

Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.

engineeringonsiteBangalore, INfull-time

Experience Requirements:

  • 2 - 5 years

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Kapture CX

Associate Product Manager

Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.

productonsiteBangalore, INfull-time

Experience Requirements:

  • 2-5

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Kapture CX

VP Engineer

Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.

engineeringonsiteBangalore, INfull-time

Experience Requirements:

  • 8+

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Kapture CX

Technical Support Executive(Freshers)

Kapture CX is an AI-powered customer experience platform providing self-service, agent support, conversation intelligence, and feedback management tools for enhanced CX.

operationsonsiteBengaluru, INfull-time

Experience Requirements:

  • 1 to 3 years

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Manthan

Senior Manager - Product Marketing

AI-powered prescriptive analytics applications for customer-facing businesses on the cloud.

marketingonsiteBangalore, INfull-time

Education Requirements:

  • MBA

Experience Requirements:

  • 8+ years experience

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Manthan

Director - Product Marketing

AI-powered prescriptive analytics applications for customer-facing businesses on the cloud.

marketingonsiteBangalore, INfull-time

Education Requirements:

  • MBA

Experience Requirements:

  • 10+ years experience

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AiChat

Account Manager/ Executive

AiChat is an award-winning AI-powered platform providing conversational AI solutions for marketing, sales, and customer service.

salesonsiteSingapore, SGfull-time

Benefits:

  • Great pay and perks

  • Opportunity toward great career progression

  • Learn from some of the world’s best across all fields

Experience Requirements:

  • Demonstrated ability to self-plan, carry out and report on activities based on a set of provided objectives.

  • A proven track record in at least one other significant career role with client-facing experience for handling account activities or project management

  • High level of presentation skills and confidently able to present materials for sales meetings with ability to identify opportunities and progress discussions

  • Familiar with user flow diagram and good understanding of UX design

  • Strong practical knowledge of MS Office, particularly Excel and PowerPoint

Other Requirements:

  • People skills – will be expected to lead account management activities, work with internal personnel and with Director-level clients on a regular basis

  • Experience in Marketing/ CRM SaaS Technology

Responsibilities:

  • Develop in depth understanding of the sectors to refine the proposition to the client/prospect and feedback into the product roadmap

  • Deliver proactive account management by providing business solutions to clients. Identify, progress and report on new commercial opportunities.

  • Generate sales leads through attending industry events, working with telesales, outbound marketing activity and other techniques.

  • Present products and services to clients and prospects, specializing in the Messaging, A.I, Marketing and Social CRM core offerings.

  • Fully understand the client’s business objectives in order to develop optimised conversational user-journey; provide creative ideas and conceptualising them into a brief that is easily understood by both client and internal tech team.

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AiChat

Product Design Manager

AiChat is an award-winning AI-powered platform providing conversational AI solutions for marketing, sales, and customer service.

designonsiteSingapore, SGfull-time

Benefits:

  • Great pay and perks

  • Opportunity toward great career progression

  • Learn from some of the world’s best across all fields

Experience Requirements:

  • 3-5 years of professional experience designing and shipping excellent products

  • A strong portfolio that showcases your work, provides detail of your role on projects, and shows examples of functional designs and/or projects that you have contributed to from start to finish

  • Experience leading human-centered interaction design activities, e.g. research, information architecture, task flows, wireframes and understanding of latest UX patterns.

  • A professional portfolio demonstrating both visual and interaction design experience. Strong visual design background, e.g. color, composition, typography and shape.

  • Hands on experience with one or more design tools e.g Sketch, Invision, Adobe Creative Suite etc.

Other Requirements:

  • Experience designing for mobile apps, web, accessibility, and analytics

  • Passionate curiosity regarding emerging trends in innovation and enthusiasm for using the design process to make businesses more effective, relevant and successful.

  • Knowledge of HTML, CSS, JavaScript, and modern JS libraries/frameworks for creating data-intensive applications

  • Knowledge of SaaS/PaaS (Cloud Computing), relational databases and web technologies

  • Strong verbal and written communication skills as well as excellent presentation skills

  • Self-motivated, a good communicator, and able to balance quality deliverables with tight deadlines

Responsibilities:

  • Work with cross-functional teams of AI Research, Marketers, and Engineers

  • Present design solutions to partners and company executives, defend design decisions and incorporate feedback into the design cycle

  • Directly work with users to conduct user research, understand customer empathy and build design assets in the form of prototypes, concept sketches or high-fidelity mockups.

  • You will be creating user interface designs that are intuitive, beautiful and provide tremendous value to the end users.

  • You will be leading the UI/UX around the product design and will work in close collaboration with your awesome team members.

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AiChat

Business Development Manager

AiChat is an award-winning AI-powered platform providing conversational AI solutions for marketing, sales, and customer service.

salesonsiteSingapore, SGfull-time

Benefits:

  • Great pay and perks

  • Opportunity toward great career progression

  • Learn from some of the world’s best across all fields

Experience Requirements:

  • Relevant experience of selling enterprise software solutions, ideally business applications gained within a major software vendor.

  • Successful history of net direct new business sales, with the ability to prove consistent delivery against targets.

  • Demonstrable track record of sales over achievement.

  • Credibility at all levels and evidence of building strong relationships internally and with the customer.

  • Bachelors Degree of equivalent preferred.

Other Requirements:

  • Experience selling to strategic accounts

Responsibilities:

  • You will manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts.

  • You will be identifying customer’s business goals and marketing objectives, do research and preparing sales pitch deck.

  • You will be analyzing performance of the chat analytics, derive metrics, providing insights and recommendations to optimize the chatbot/ virtual assistant to ensure KPI is met.

  • Territory identification and research, to formalise a go to market territory strategy and create qualified target account list within 30 days.

  • Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence.

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AiChat

Chatbot Developer

AiChat is an award-winning AI-powered platform providing conversational AI solutions for marketing, sales, and customer service.

engineeringonsiteSingapore, SGfull-time

Benefits:

  • Great pay and perks

  • Opportunity toward great career progression

  • Learn from some of the world’s best across all fields

Education Requirements:

  • Bachelors in Computer/Electronics/Electrical Engineering or Computer Science; Advanced degree in related area preferred

Experience Requirements:

  • 2-5years total experience in IT systems development with a focus on digital (web) platforms

  • Experience in developing applications using PHP, Laravel, AngularJS, jQuery, Node.js, Python

  • Demonstrated success evaluating and adopting emerging technologies

  • Experience with Artificial Intelligence, machine learning & NLP is a plus

  • Experience with project management tools like JIRA, Asana

Other Requirements:

  • Ability to work well under pressure in a fast pace startup environment

  • Demonstrated ability to understand complex telecommunications network system architecture and come up with system solutions to resolve complex business problems

Responsibilities:

  • Support Lead developer with architectural design and development of the chatbot platform ensuring high performance, solid reliability, string resilience, low latency and high flexibility.

  • Work closely with product management/leadership teams to design and build new features and insightful metrics focused on making top class user experience

  • Build tools and drive system improvements to make it easier for customer and app teams to adopt and use the platform

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AiChat

Conversation Designer UX/ UI

AiChat is an award-winning AI-powered platform providing conversational AI solutions for marketing, sales, and customer service.

designonsiteSingapore, SGfull-time

Benefits:

  • Great pay and perks

  • Opportunity toward great career progression

  • Learn from some of the world’s best across all fields

Responsibilities:

  • Be able to design a bot conversation and chat dialogues

  • Design conversational flow using appropriate prototyping tools

  • Expand on creative ideas and copywriting that drive good chatbot engagement

  • Analyse user inputs and train chatbot to improve engagement

  • Prepare to test bot thoroughly for a perfect user experience

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AiChat

AI/ NLP Engineer

AiChat is an award-winning AI-powered platform providing conversational AI solutions for marketing, sales, and customer service.

engineeringonsiteSingapore, SGfull-time

Benefits:

  • Great pay and perks

  • Opportunity toward great career progression

  • Learn from some of the world’s best across all fields

Education Requirements:

  • MSc or BSc in computer science, engineering or a related technical discipline (or equivalent), preferred

Experience Requirements:

  • Demonstrated experience with Natural Language technologies and engines (SPACY,NTLK is a plus).

  • Knowledge about NLP processes (Entity Recognition, Parsing)

  • Experience with Data Mining and Text Mining (Structured and unstructured data).

  • Familiarity with Semantic Technologies.

  • Experience in Python development and open source ML/math toolkits such as scikit-learn,TF, MLlib, NumPy

Other Requirements:

  • Written and oral communication skills in English.

  • Knowledge about OWL, RDF, SPARQL, semantic repositories

  • Knowledge about Ontology management and construction, reusing freely available ontologies.

  • Knowledge about other NLP toolkits (Stanford NLP, CoreNLP, OpenNLP,gensim, NLTK,…)

  • Knowledge on Speech Recognition.

  • Experience with Java EE, Spring and Maven.

  • Experience with implementation of REST APIs

Responsibilities:

  • Design and implement strategies for search engines in natural language.

  • Analyze and implement strategies for data extraction.

  • Build, train and refine NLP models customized for specific clients and scenarios.

  • Perform comprehensive testing and QA on the NLP modules.

  • Provide NLP support for English (Bahasa Indonesia/ Chinese is a plus)

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AiChat

Full Stack Developer

AiChat is an award-winning AI-powered platform providing conversational AI solutions for marketing, sales, and customer service.

engineeringonsiteSingapore, SGfull-time

Benefits:

  • Great pay and perks

  • Opportunity toward great career progression

  • Learn from some of the world’s best across all fields

Experience Requirements:

  • 3-5+ Years’ experience with PHP and Node.js

  • 2+ Years experience with Laravel (features, architectural design patterns and middleware)

  • Previous experience developing SaaS platforms on AWS or Azure.

  • Knowledge of modern development principles and best practices (Object Oriented Programming, Design Patterns, SOLID Principles, unit testing, continuous integration and deployment)

  • Release & Configuration management practices, git and CI/CD.

Other Requirements:

  • Experience in testing and test frameworks.

  • Experience in designing database schemas

  • Experience with large databases, preferably Cassandra/MySQL

  • Experience with NOSQL databases and related implementations

  • Experience with Elastic Search

  • Previous experience with BitBucket and GIT

  • Bonus if you have Chatbot/ Machine learning/ Natural Language Processing/ Python coding experience

Responsibilities:

  • Passionate about working with and learning new technology

  • Someone who has strong business logic.

  • Loves Programming and challenging the status Quo.

  • Someone who enjoys collaboration, knowledge sharing, supporting and helping.

  • Positive attitude and passionate, help grow the business and foster the right engineering culture.

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