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Specialist, Technical Support Engineer
Automate customer engagement in regulated industries with an AI-powered CX platform that synchronizes voice and visual interactions while ensuring compliance.
Benefits:
full medical, dental, and vision coverage
wellness programs
flexible time-off programs
retirement programs
stock option program
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Supply Chain / ERP Data Integrity Intern
Prepare for high-stakes job interviews with company-specific question banks, real-time AI coaching, ATS resume reviews, and personalized performance feedback.
Education Requirements:
Pursuing a Bachelor’s degree in Supply Chain Management, Operations Management, Business, Industrial Engineering, or Data Analytics
Experience Requirements:
Strong analytical and organizational skills with attention to detail
Effective written and verbal communication skills
Proficiency in Microsoft Excel
ERP experience a plus
Interest in manufacturing, supply chain operations, and data-driven improvement
Other Requirements:
Ability to work independently and manage multiple tasks
Responsibilities:
Review and analyze item master data within the Syteline ERP system
Assist in standardizing part numbers and identifying duplicate inventory items
Support the review and cleanup of purchased parts including pricing and supplier data
Collaborate with Buyers, Logistics, and Finance to gather accurate information
Help update item status and recommend inactivation where appropriate
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Environmental Health and Safety Intern
Prepare for high-stakes job interviews with company-specific question banks, real-time AI coaching, ATS resume reviews, and personalized performance feedback.
Experience Requirements:
Excellent communication skills
Comfortable with data
Competent in Excel and Word
Ability to build & maintain a project plan
Familiarity with confined space, line breaking, and leading edge preferred
Other Requirements:
Self-starter & Self-motivated
Responsibilities:
Review, develop, and implement Job Hazard Analysis and work processes
Collaborate with managers to assess and implement safety procedures
Ensure all risk assessments are implemented into digital record and training platforms
Identify hazards and risks associated with manufacturing biopharmaceutical equipment
Provide daily and weekly updates on projects in scope
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Senior Account Executive - Europe
Maximize GPU cluster utilization and ensure AI workload resilience with software-driven fabric that eliminates communication bottlenecks and prevents job crashes.
Benefits:
Challenging projects
Friendly and inclusive workplace culture
Competitive compensation
Great benefits package
Experience Requirements:
Experience in selling infrastructure solutions to large enterprises
Strong understanding of modern cloud-native architectures
Knowledge of or deep familiarity with AI/ML infrastructure
Prior experience working with engineering or data science teams
Track record of meeting or exceeding quota
Other Requirements:
Passion for early-stage startups
Bi-lingual or multi-lingual candidates are a strong plus
Proven experience building and scaling the European market
Responsibilities:
Own and manage the end-to-end sales cycle for Europe
Develop and execute strategic account plans
Partner with Sales Engineering, Product, and Founders
Navigate technical conversations around system performance
Represent Clockwork at industry events
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Governance, Risk & Compliance Assistant (m/f/x/d) - Working Student
Analyze human emotions and motivations behind text data using psychological AI to transform customer interactions into actionable business intelligence.
Benefits:
Close mentoring
Practical experience
Career foundation
Career growth & learning
Flexible work model
Education Requirements:
Currently enrolled in a Bachelor’s or Master’s degree program
Business Administration, Economics, or Management
Computer Science, Information Systems, or Cybersecurity
Quality Management
Interdisciplinary programs combining technology and business
Experience Requirements:
Strong willingness to learn and interest in GRC topics
Initial experience through coursework, internships, or student projects
Other Requirements:
Fluency in English (written and spoken)
Structured and detail-oriented working style
Ability to manage and prioritize tasks under guidance
Independent mindset combined with strong team orientation
Good communication skills
Responsibilities:
Supporting the maintenance and continuous improvement of the GRC management system
Assisting in risk assessments, internal controls, and compliance activities
Supporting the documentation and maintenance of policies, procedures, and control descriptions
Preparing, maintaining, and analyzing GRC-related data, evidence, and reports
Supporting internal and external audits and tracking corrective actions
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Recruiting & HR Coordinator
Secure AI-generated and open-source code using agentic reasoning and deterministic analysis to eliminate security noise and accelerate remediation for developers.
Benefits:
Inclusive environment
Joining kits
Education Requirements:
Bachelor’s degree in Human Resources, Business Administration, or a related field
Experience Requirements:
3-5 years of experience in recruitment coordination, HR operations, or office administration
Experience with applicant tracking systems (Greenhouse, Lever etc.)
Other Requirements:
Excellent communication and interpersonal skills
Strong organisational and multitasking skills
Ability to maintain discretion and confidentiality
Responsibilities:
Coordinate and schedule interviews across teams and time zones
Manage candidate communication and maintain records in ATS
Support hiring managers with onboarding documents and background checks
Support with new hire onboarding documentation and setup
Maintain HR reports, dashboards, and employee data
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Staff Software Engineer - AI Developer Tools
Secure AI-generated and open-source code using agentic reasoning and deterministic analysis to eliminate security noise and accelerate remediation for developers.
Benefits:
Inclusive environment
World-class work
Experience Requirements:
10-15 years of experience building and shipping complex software systems
Deep experience building IDE plugins, extensions, or developer tools
Knowledge of Language Server Protocol (LSP) and Model Context Protocol (MCP)
Proficiency in TypeScript and Node.js
Hands-on experience using AI coding assistants (Cursor, Copilot)
Other Requirements:
Security-Minded Engineer
Self-Starter
Collaborative Communicator
Responsibilities:
Design, build, and maintain IDE plugins and extensions
Create robust integrations with AI coding assistants
Develop MCP servers and LSP implementations
Drive the Shift Left vision for secure coding
Shape the Product Roadmap for AI-assisted tooling
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Staff Backend Engineer (Golang)
Secure AI-generated and open-source code using agentic reasoning and deterministic analysis to eliminate security noise and accelerate remediation for developers.
Benefits:
Inclusive environment
Celebrate diversity
Education Requirements:
Bachelor's degree in engineering
Experience Requirements:
10+ years of experience building scalable backends
At least 3-years experience in Golang programming
Focus on microservices/distributed architecture
Practical experience in designing APIs (gRPC, ReST)
Scalable Distributed System Experience
Other Requirements:
Knowledge of data structures
Troubleshooting distributed systems skills
Ability to build technical solutions from scratch
Responsibilities:
Architect and build core backend infrastructure for SaaS products
Lead and contribute to large-scale technical projects
Design features end-to-end with Product Management
Drive innovation and make critical architectural decisions
Mentor and coach team members
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Principal/ Sr Principal Backend Engineer
Secure AI-generated and open-source code using agentic reasoning and deterministic analysis to eliminate security noise and accelerate remediation for developers.
Benefits:
Inclusive environment
Learning and growth opportunities
Education Requirements:
Bachelor's degree in engineering
Experience Requirements:
18+ years of experience building scalable backends
Strong track record of leading and delivering complex technical projects
Proficiency in Golang strongly preferred
Practical experience in designing APIs (gRPC, ReST, GraphQL)
Scalable Distributed System Experience
Other Requirements:
Knowledge of data structures
Ability to solve problems creatively in uncharted territory
Practical experience in troubleshooting distributed systems
Responsibilities:
Architect and build core backend infrastructure for SaaS products
Lead and contribute to large-scale technical projects
Design features end-to-end working with Product Management
Make critical architectural decisions
Mentor and coach team members
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Principal Platform Engineer
Secure AI-generated and open-source code using agentic reasoning and deterministic analysis to eliminate security noise and accelerate remediation for developers.
Benefits:
Inclusive environment
Celebration of wins
Experience Requirements:
12+ years of Site Reliability Engineering or Platform Engineering experience
Battle-tested SRE experience
Deep, hands-on expertise with Kubernetes and CNCF ecosystem
Experience with major cloud providers (Azure, Google Cloud, or AWS)
Strong experience managing large infrastructure deployments using Terraform
Other Requirements:
Observability Advocate
Monorepo Experience (Bazel, Nx)
GitOps Practitioner (ArgoCD or Flux)
Responsibilities:
Build cloud infrastructure at scale on Azure, GCP, and AWS
Master Kubernetes & CNCF ecosystem to build resilient infrastructure
Scale open source observability platform (Prometheus, Grafana, Mimir)
Transform developer experience with self-service tools
Drive Infrastructure as Code with Terraform/OpenTofu
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C++ Software Engineer
Build and scale enterprise-grade agentic AI solutions with powerful infrastructure, Mistral LLM integration, and optimized edge computing for smarter automation.
Benefits:
Well-being support
Time away
Family support
Education Requirements:
Academic education in computer technology (finished BSc/MSc studies)
Experience Requirements:
3+ years of programming experience with C++
Other Requirements:
Fluency in spoken and written English
Good problem-solving, debugging and analytical skills
Understanding of hardware functionality
Experience with Makefiles and Linux
Experience with Python and SWIG
Responsibilities:
Design, develop and program various software components using C++
Collaborate with software, Hardware, and ASIC design teams
Identify bottlenecks and bugs, and devise solutions
Optimize software by performing maintenance and upgrades
Participate in the SW/HW integration
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Senior Account Executive - Europe
Maximize GPU cluster utilization and prevent AI job failures with software-driven fabrics that optimize communication across Ethernet, RoCE, or InfiniBand.
Benefits:
Challenging projects
Friendly and inclusive workplace culture
Competitive compensation
Great benefits package
Experience Requirements:
Experience in selling infrastructure solutions to large enterprises
Strong understanding of modern cloud-native architectures
Knowledge of or deep familiarity with AI/ML infrastructure
Prior experience working with engineering or data science teams
Track record of meeting or exceeding quota
Other Requirements:
Bi-lingual or multi-lingual candidates are a strong plus
Experience building and scaling the European market from the ground up
Passion for early-stage startups
Responsibilities:
Own and manage the end-to-end sales cycle for Europe
Develop and execute strategic account plans
Partner with Sales Engineering, Product, and Founders to shape GTM messaging
Navigate technical conversations around synchronization and performance
Represent Clockwork at industry events and conferences
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Product Support Engineer
Deliver personalized customer experiences at scale using AI-powered voicebots, sentiment analysis, and unified omnichannel communication for enterprises.
Other Requirements:
Solid understanding of APIs, JSON, webhooks, and HTTP methods
Basic knowledge of networking concepts (DNS, latency, firewalls, ports)
Exposure to debugging tools like Postman, cURL, Kibana
Understanding of VSIP (Voice SIP) protocols and SIP call flows
Responsibilities:
Serve as the primary contact for Level 1 inquiries via email, phone, and tickets
Diagnose issues related to call flows, APIs, and dashboard functionalities
Perform preliminary investigations like log checks and configuration reviews
Analyse API requests/responses and webhook logs
Escalate complex problems to L2/L3 teams with complete technical context
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Implementation Engineer
Deliver personalized customer experiences at scale using AI-powered voicebots, sentiment analysis, and unified omnichannel communication for enterprises.
Education Requirements:
Currently enrolled in a Bachelor's degree program in Computer Science, Computer Engineering, or related
Other Requirements:
Familiarity with Linux and Windows operating systems
Basics of networking concepts (LAN, OSI, Topology, etc)
Basics of database concepts (MySQL, Postgres)
Basic knowledge of HTML and CSS
Responsibilities:
Assist in the installation and configuration of contact center software solutions
Troubleshoot software performance, reliability, and scalability issues
Assist in providing training to end-users
Develop and maintain software documentation
Identify opportunities for process improvement
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Gen AI Support Engineer - L2
Deliver personalized customer experiences at scale using AI-powered voicebots, sentiment analysis, and unified omnichannel communication for enterprises.
Experience Requirements:
4–7+ years of overall experience
3+ years in backend development support, production support, or DevOps/SRE roles
Other Requirements:
Expert in Python, Django, SQL, and Linux troubleshooting
Experience with cloud architecture (AWS), Docker, and Kubernetes
Strong scripting/automation mindset (Bash/Python)
Responsibilities:
Own the resolution of mission-critical production issues
Lead RCA reviews and drive systemic improvements
Write clean and maintainable code primarily using Python and Django
Review and validate patch fixes and support automation code
Establish and improve SLAs, dashboards, and alerting systems
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Technical Account Manager (TAM)
Deliver personalized customer experiences at scale using AI-powered voicebots, sentiment analysis, and unified omnichannel communication for enterprises.
Experience Requirements:
4–8 years in a CX, Solution Engineer, or Customer Success Engineer role
Hands-on experience with contact center platforms and voice/messaging solutions
Other Requirements:
Knowledge of chatbot/voicebot platforms and AI-driven CX tools
Strong understanding of network architecture and telecom concepts
Responsibilities:
Own the end-to-end technical relationship for assigned accounts
Drive solution adoption and ongoing customer success
Design end-to-end solutions and guide customers on architecture and integrations
Lead solution architecture and deployment for network and telephony setup
Identify opportunities for increased adoption, upsell, and cross-sell
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Technical Solutions Consultant - (CCAAS Product)
Deliver personalized customer experiences at scale using AI-powered voicebots, sentiment analysis, and unified omnichannel communication for enterprises.
Education Requirements:
Bachelor’s degree in Engineering (CSE, ECE, IT)
MBA is a plus
Experience Requirements:
4-8 years of experience in Presales / Solution Consulting / Solution Engineering in SaaS, CPaaS, CCaaS
Other Requirements:
Proven ability to lead complex solution conversations
Knowledge of Contact centre, voice/messaging platforms, and AI-enabled CX tools
Knowledge of API integrations and cloud architecture (AWS/GCP/Azure)
Responsibilities:
Lead technical discovery sessions to identify customer goals and use cases
Own the solution architecture covering integrations, scalability, and compliance
Deliver tailored demos and proofs of concept
Create compelling proposals and SoWs for enterprise deals
Act as a bridge between Sales and internal teams
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Customer Success Manager
Deliver personalized customer experiences at scale using AI-powered voicebots, sentiment analysis, and unified omnichannel communication for enterprises.
Experience Requirements:
Previous Enterprise Sales/ Technical Account Management or Customer Success/ Consulting experience
Other Requirements:
Understanding and Implementation of API's is mandatory
Understanding of the cloud telephony or telco industry is preferable
Responsibilities:
Manage expectations and provide guidance using APIs and integration
See-through to the launch of new solutions/ projects
Conduct QBR meetings with clients
Strive to achieve/ over-achieve revenue targets through upselling and cross-sell
Negotiate terms, pricing, and review contracts
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AI Support Engineer-3(Python Django Coding Knowledge)
Deliver personalized customer experiences at scale using AI-powered voicebots, sentiment analysis, and unified omnichannel communication for enterprises.
Experience Requirements:
5+ years of experience
5+ years in backend development support, production support, or DevOps/SRE roles
Other Requirements:
Expert in Python, Django, SQL, and Linux troubleshooting
Experience with cloud architecture (AWS), Docker, and Kubernetes
Strong scripting/automation mindset (Bash/Python)
Understanding of CI/CD, observability, and release workflows
Responsibilities:
Own the resolution of mission-critical production issues
Lead RCA reviews and drive systemic improvements in architecture and processes
Identify performance bottlenecks and propose architectural changes
Write clean and maintainable code primarily using Python and Django
Lead and mentor L1/L2 engineers on troubleshooting best practices
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Data Scientist
Turn content into tradable assets and maximize revenue for creators using a Large Pricing Model that dynamically recalibrates value based on real-time demand.
Other Requirements:
Visionaries and Builders
Hard Workers
Data-Driven Innovators
System-Level Thinkers
Relentless Problem Solvers
Responsibilities:
Solve complex problems at scale
Create infrastructure for an entirely new economy
Assign real-time value to information
Turn massive data sets into actionable insights
Reshape how the world works
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