Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• BS degree in Computer Science, Information Technology, or related field

Experience Requirements:

• 3+ years of relevant experience as a Business Analyst, or similar role

Other Requirements:

• Proficiency in Google Slides, Google Sheets, data visualization software

• Strong problem solving skills and attention to detail

• Fluency in SQL

Responsibilities:

• Develop internal dashboards, reports, decks, and ad hoc analyses

• Proactively contribute valuable insights

• Work closely with the CX Strategy and Customer Success teams

• Provide actionable insights to decision-makers

• Analyze and define metrics to measure business performance

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• BA/BS, advanced degree a plus

Experience Requirements:

• 3-5 years of customer-facing role (Customer Success, Product, Sales, Consultant)

Other Requirements:

• Outstanding written communication

• Strong organizational skills

• Significant domain experience in Retail, ecommerce, and SaaS

• Influential cross-functional teamwork

• Ability to understand insights, results and make recommendations

Responsibilities:

• Become the subject matter expert and trusted adviser to every account

• Audit client performance data and help recommend to customers

• Use data insights to track feature utilization

• Conduct SBRs/QBRs with customers

• Advocate for Linc customers and drive customer feedback

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• 4 year degree in a technical field

Experience Requirements:

• 3+ years of experience in development, professional services, technical support, or sales engineering

• 2+ years of experience in SaaS and/or Enterprise Software

Other Requirements:

• Demonstrate the ability to troubleshoot code

• Demonstrate the ability to work with third-party service providers

• Demonstrate competence in Linux / Unix

• Demonstrated ability to credibly and effectively communicate

Responsibilities:

• Integrate, implement and onboard the Linc Customer Care Automation platform

• Provide technical support for enterprise customers

• Make your customers referenceable, raving fans of Linc

• Develop a trusted partnership with key stakeholders

• Contribute to the Linc team with documentation

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• B.S. in Computer Science or a related field

Experience Requirements:

• 1+ years of site reliability engineering experience

Other Requirements:

• Familiarity with at least one cloud service provider, preferably AWS

• Familiar with basic SQL commands and Intent protocols

• Proficient in cloud application orchestration tools like Kubernetes, helm

• Experience with monitoring stacks, preferably Datadog

Responsibilities:

• Collaborate with engineering teams to define and maintain services SLA

• Monitor metrics, alerts, logs across infrastructure and applications

• Create and maintain tools to monitor the platform

• Respond to incidents, troubleshoot, investigate root causes

• Conduct post-incident investigation and report

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• Major in Computer Science or a related field with demonstrated academic excellence, graduate degree preferred

Experience Requirements:

• 5+ years of working experience with at least 3 years in machine learning, esp. In NLU/NLP fields

Other Requirements:

• 5+ years of programming experience, great coder in Python

• 3+ years of commercial product building experience and hands-on cloud platform experience

• Familiarity with a wide range of ML techniques

• Experience with ML tools such as TensorFlow, PyTorch, Keras

Responsibilities:

• Works on one or more technical areas of applications of Natural Language Understanding

• Develops and demonstrates viability of novel ML-based solutions

• Be a leader within the engineering and product department

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• B.S. in Computer Science or a related field

Experience Requirements:

• 5+ years of industry software QA experience for a cloud-based product

Other Requirements:

• Ability to create test plans, define testing strategies, and identify high-risk areas

• Experience with Python testing tools

• Deep understanding of the latest web technologies

• Experience building test and staging environments

Responsibilities:

• Create detailed, comprehensive and well-structured test plans and test cases

• Implement best test automation practices

• Maintain, expand, and improve our automated testing framework

• Manage test cases and process using test management tools

• Collaborate with development team to develop comprehensive testing strategy

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• Bachelor or graduate degree in Computer Science or related technical fields

Experience Requirements:

• 5+ years of working experience in designing and developing large scale web applications or enterprise systems

Other Requirements:

• Experience in building high performance, highly scalable, and fault-tolerant multi-tenant SaaS based applications

• Demonstrated ability to master at least two of the programming languages: Python, Go, Java or C++

• Strong knowledge in software architecture, data structures

• Experience in designing and implementing public API

Responsibilities:

• Build and maintain Linc’s SaaS application platform

• Architect, design and implement new functionality and product enhancements

• Play a leading role in all phases of software development

• Collaborate across entire product team

• Document and communicate designs and interfaces

Benefits:

• Visas sponsorship

• Full medical and dental coverage

• Company provided lunches

Education Requirements:

• B.S. or M.S. in Computer Science or related field

Experience Requirements:

• 2+ years of working experience in software development

• 2+ years of experience building scalable backend servers and API services or large scale web applications

Other Requirements:

• Strong knowledge in software architecture, data structures, modern design patterns, microservice, and internet protocols

• Exceptional in designing and building high performance, highly scalable, and fault-tolerant multi-tenant SaaS based applications

• Strong coding experience and knowledge of a server-side language

• Strong coding experience and knowledge of Javascript, HTML, CSS

Responsibilities:

• Build and maintain Linc’s SaaS application platform at the highest level of quality, service and availability

• Architect, design and implement new functionality and product enhancements

• Play a leading role in all phases of software development

• Collaborate across entire product team to contribute to the analysis of functional requirements and overall system architecture

• Document and communicate designs and interfaces for use by other engineers

Education Requirements:

• Bachelor’s or Master’s degree in Computer Science, Machine Learning, or a related field

Experience Requirements:

• Proven experience in designing and building high-performance and secure APIs

• Strong programming skills in Python

• Knowledge of cloud computing, SaaS, and microservices architecture

• Familiarity with Docker, and Kubernetes

• Experience with performance optimization and scalability of distributed systems

Other Requirements:

• Excellent problem-solving and debugging skills

• Strong teamwork and communication skills

• A passion for staying updated on emerging technologies and industry trends

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and maintain the control plane components of our distributed computing platform.

• Implement and optimize Python-based control plane services to enable the management, orchestration, and scaling of distributed workloads.

• Contribute to the development of SaaS offerings, ensuring they meet high standards of reliability, scalability, and security.

• Identify performance bottlenecks and implement solutions to improve the overall efficiency of our distributed systems.

• Actively participate in code reviews, providing and receiving feedback to maintain code quality and best practices.Stay up-to-date with the latest trends and technologies in distributed computing and SaaS to drive innovation within the company

Experience Requirements:

• Proven experience in building and optimizing database engines

• Prior experience with PostgreSQL extensions

Other Requirements:

• Solid foundation in data structures, algorithms, and database design

• Problem-solving skills and a passion for enhancing database performance

• Excellent communication and collaboration abilities

• Strong analytical mindset and a drive for innovation

Responsibilities:

• Invent, design, develop, and optimize core database engines.

• Collaborate on projects that involve NLP and machine learning applications to extract valuable insights from structured and unstructured data.

• Tackle complex database challenges, including schema design, query optimization, and distributed data processing.

• Stay current with emerging trends in database management, NLP, and machine learning

Education Requirements:

• Bachelor’s or Master’s degree in Computer Science, Machine Learning, or a related field

Experience Requirements:

• Experience with model training, deploying, and maintenance.

• Strong knowledge of reinforced feedback techniques and reinforcement learning.

• Proficiency in frameworks like PyTorch, TensorFlow, or similar.

• Familiarity with NLP, text generation, and language understanding

Other Requirements:

• Strong problem-solving skills and a passion for addressing complex AI challenges.

• Excellent communication and collaboration abilities.

• Self-motivated and eager to stay at the forefront of AI advancements

Responsibilities:

• Lead the development and customization of large-scale language models that drive the NeuBird platform.

• Implement and experiment with RLHF to enhance model performance and decision-making.

• Collaborate with cross-functional teams to integrate language models into various applications and platforms.

• Work on model fine-tuning, performance optimization, and continuous improvement.

• Stay up-to-date with the latest research and trends in language modeling and RLHF.Contribute to research projects and technical publications.Participate in code reviews and mentorship of junior engineers

Benefits:

• Work Remotely

• Fair Compensation

• Multinational Team

• Team Empowerment

Benefits:

• Work Remotely

• Fair Compensation

• Multinational Team

• Team Empowerment

Education Requirements:

• Computer science education or equivalent experience

Experience Requirements:

• 7+ years experience

• 2+ years experience in a leadership role with current technical experience

Other Requirements:

• Ability to use SCM(Source Code Management ) such as GitHub, GitLab

• Exquisite brokering skills, regularly achieve consensus amongst departments

• In-depth technical experience in at least one of the core languages, frameworks, or technologies used by your team

• Excellent written and verbal communication skills

Responsibilities:

• Responsible for the growth of the team

• Run agile project management processes

• Provide guidance and coaching to team members on technical contributions, product architecture, and other areas

• Maintain empathy for the team by keeping awareness of engineering processes and practices e.g. evaluating individual work during one on ones, conducting code reviews, or working on non-critical path bugs and/or features

• Create a safe environment for the members to work

Benefits:

• Full health and dental benefits

• Parental leave top-up for 6 months

Benefits:

• Competitive pay and equity

• Health care

• Flexible time-off

• Paid paternity leave

• 401k retirement plan

Benefits:

• Competitive pay and equity

• Health care

• Flexible time-off

• Paid paternity leave

• 401k retirement plan

Benefits:

• Competitive pay and equity

• Health care

• Flexible time-off

• Paid paternity leave

• 401k retirement plan

Benefits:

• Competitive pay and equity

• Health care

• Flexible time-off

• Paid paternity leave

• 401k retirement plan

Benefits:

• Competitive pay and equity

• Health care

• Flexible time-off

• Paid paternity leave

• 401k retirement plan