Benefits:

• Extensive / Generous health, dental, and vision insurance.

• Highly competitive paid parental leave and support system.

• Ownership in the business through an Equity Incentive Plan.

• Generous paid time off and / or flexible work arrangements.

• Daily meals in-office, vibrant company events, team-building.

Education Requirements:

• Bachelor's Degree in Computer Science, computer Engineering, or equivalent experience.

Experience Requirements:

• 5+ years of experience working in Cloud Infrastructure, DevOps.

• Proficiency with the Kubernetes ecosystem

• Experience with AWS services including IAM, S3, RDS, EKS.

• Experience with IaC such as Terraform.

• Experience building and scaling high availability distributed systems.

Responsibilities:

• Build and maintain cloud infra and distributed systems for data processing, MLOps and other services.

• Develop and implement DevOps practices to deploy applications in AWS EKS.

• Build infrastructure configuration-as-code modules using Terraform.

• Design and develop architectures for running AI on realtime video at scale.

• Implement security best practices for the software engineering organization.

Benefits:

• Extensive / Generous health, dental, and vision insurance.

• Highly competitive paid parental leave and support system.

• Ownership in the business through an Equity Incentive Plan.

• Generous paid time off and / or flexible work arrangements.

• Daily meals in-office, vibrant company events, team-building.

Education Requirements:

• Bachelor’s degree in Information Technology, Computer Science, related field, or equivalent experience.

Experience Requirements:

• At least 8 years experience managing IT and business-critical systems and infrastructure for an early-stage SaaS startup.

• Expertise in managing software tools, including G-suite, Slack, Kandji (or similar MDM), and Drata (or similar compliance software)

• Knowledge of security best practices, data protection, and SOC 2 and ISO compliance standards.

Responsibilities:

• Manage all core business software, including licensing, updates, and integrations, to ensure optimal functionality and alignment with company needs.

• Act as the primary point of contact for resolving employee technical issues ensuring timely resolution or engaging third-party support as needed.

• Conduct timely onboarding and offboarding of employees and contractors, including provisioning and de-provisioning access to systems and devices.

• Oversee company hardware inventory to ensure efficient distribution supporting business operations. Establish an appropriate replacement cycle for existing assets, ensuring a detailed and up-to-date inventory is kept.

Benefits:

• Stock options (based on seniority level)

• Learning and development

• Health, dental, and vision insurance

• Paid time off

• Paid parental leave Wellness Coverage Referral bonus program

Responsibilities:

• Design, test, and refine LLM prompts to optimize response quality, consistency, and accuracy.

• Experiment with prompt structures, context injection, and retrieval-augmented generation (RAG) to improve model outputs.

• Develop prompt evaluation frameworks, incorporating quantitative and qualitative assessments.

• Analyze AI responses for hallucinations, biases, inconsistencies, and improve prompt structures accordingly.

• Collaborate with AI engineers, product managers, and UX designers to align AI-generated outputs with business and user needs.

Benefits:

• Stock options (based on seniority level)

• Learning and development

• Health, dental, and vision insurance

• Paid time off

• Paid parental leave Wellness Coverage Referral bonus program

Responsibilities:

• Own the end-to-end LLM pipeline, ensuring scalability, maintainability, and documentation.

• Design and optimize LLM inference pipelines for production, ensuring scalability and reliability.

• Profile and optimize model performance based on speed, cost, and compute resource utilization.

• Work with cloud-based AI services (AWS, GCP, Azure) to manage compute resources efficiently.

• Monitor and log model performance, identifying areas for optimization.

Benefits:

• Stock options (based on seniority level)

• Learning and development

• Health, dental, and vision insurance

• Paid time off

• Paid parental leave Wellness Coverage Referral bonus program

Responsibilities:

• Develop and execute AI model evaluation strategies, ensuring accuracy, consistency, and fairness.

• Implement automated and manual testing for LLM-based applications.

• Collaborate with the AI Engineer to integrate testing into early-stage development.

• Build and manage test datasets, ensuring high-quality, diverse, and balanced samples.

• Develop synthetic data pipelines to enhance model evaluation.

Benefits:

• Stock options (based on seniority level)

• Learning and development

• Health, dental, and vision insurance

• Paid time off

• Paid parental leave Wellness Coverage Referral bonus program

Responsibilities:

• Design and implement large-scale features across both front-end and back-end systems

• Collaborate with product managers, designers, and engineers to translate business requirements into effective solutions

• Write high-quality, maintainable code that meets industry best practices

• Troubleshoot and resolve issues to ensure a seamless user experience

• Build and maintain scalable web applications using React and Node.js

Benefits:

• Stock options (based on seniority level)

• Learning and development

• Health, dental, and vision insurance

• Paid time off

• Paid parental leave Wellness Coverage Referral bonus program

Responsibilities:

• Take ownership of end-to-end behavioral and product analytics solutions, from requirement gathering to delivery, ensuring insights are closely aligned with business and product needs.

• Drive a deep understanding of product performance and user behavior through innovative analytics approaches.

• Design and develop detailed reports and dashboards that enable data-driven decision-making across the organization, with a focus on actionable insights for product and business teams.

• Actively contribute to making the insights function work effectively by both:

• Providing proactive insights from data to product teams to influence decision-making.

Benefits:

• Stock options (based on seniority level)

• Learning and development

• Health, dental, and vision insurance

• Paid time off

• Paid parental leave Wellness Coverage Referral bonus program

Responsibilities:

• Contribute to our existing Data Infrastructure

• Design and implement scalable data pipelines and ETL processes

• Participate in Data Warehouse creation and maintenance

• Develop data interfaces for downstream users

• Optimize existing data pipelines

Benefits:

• Stock options (based on seniority level)

• Learning and development

• Health, dental, and vision insurance

• Paid time off

• Paid parental leave Wellness Coverage Referral bonus program

Responsibilities:

• Plan and execute product launches, ensuring alignment across product, marketing, and sales teams.

• Own product communication across the entire lifecycle, tailoring messaging for different audiences and marketing channels, including email, website, and in-app experiences.

• Develop sales and marketing enablement materials such as pitch decks, battle cards, and case studies to support sales and marketing efforts.

• Conduct market and competitive research to analyze industry trends, competitors, and customer insights to refine strategies.

• Drive Krisp’s AI Meeting Assistant positioning and messaging to highlight differentiation and customer value.

Experience Requirements:

• Tu as une première expérience réussie en support client, idéalement dans un environnement tech, santé ou SaaS B2B.

Other Requirements:

• Tu cherches un job qui a du sens.

• Tu es empathique, bienveillant(e) et à l’écoute, avec une réelle volonté de comprendre et résoudre les problèmes des clients.

• Tu es rigoureux(se) et organisé(e), capable de gérer plusieurs demandes simultanément tout en maintenant une qualité de service irréprochable.

• Tu sais expliquer des concepts techniques de manière simple et pédagogique.

• Tu es un(e) vrai(e) problem-solver, tu fais preuve de créativité et de résilience face aux défis.

• Tu travailles en équipe et communiques efficacement avec les différentes parties prenantes.

• Tu es à l’aise avec les outils de support client et les environnements CRM.

• Tu maîtrises l’anglais, à l’écrit comme à l’oral. L'espagnol est un plus !

• Tu as un mindset positif, proactif et un fort sens des responsabilités, tout en respectant les enjeux de l’équipe.

• Tu te retrouves dans nos valeurs : SPACE 🚀

Responsibilities:

• Assurer le support via chat, e-mail et téléphone en apportant des réponses rapides et efficaces.

• Proposer des solutions adaptées aux besoins clients.

• Assurer le suivi des demandes jusqu'à leur résolution et remonter les incidents complexes aux équipes concernées.

• Assurer la phase d’onboarding des clients de 0 à 90 jours pour t’assurer que la solution est bien adoptée.

• Établir des connexions régulières et significatives avec les clients pour recueillir des retours, proposer des fonctionnalités pertinentes ou partager des informations utiles (simplifications techniques, évolutions produit…). Suivre et anticiper les signaux faibles (engagement réduit, questions récurrentes, etc...) afin de prévenir le churn et assurer une satisfaction durable.

Experience Requirements:

• Tu as une première expérience réussie en support client, idéalement dans un environnement tech, santé ou SaaS B2B.

Other Requirements:

• Tu cherches un job qui a du sens.

• Tu es empathique, bienveillant(e) et à l’écoute, avec une réelle volonté de comprendre et résoudre les problèmes des clients.

• Tu es rigoureux(se) et organisé(e), capable de gérer plusieurs demandes simultanément tout en maintenant une qualité de service irréprochable.

• Tu sais expliquer des concepts techniques de manière simple et pédagogique.

• Tu es un(e) vrai(e) problem-solver, tu fais preuve de créativité et de résilience face aux défis.

• Tu travailles en équipe et communiques efficacement avec les différentes parties prenantes.

• Tu es à l’aise avec les outils de support client et les environnements CRM.

• Tu maîtrises l’anglais, à l’écrit comme à l’oral. L'espagnol est un plus !

• Tu as un mindset positif, proactif et un fort sens des responsabilités, tout en respectant les enjeux de l’équipe.

• Tu te retrouves dans nos valeurs : SPACE 🚀

Responsibilities:

• Assurer le support via chat, e-mail et téléphone en apportant des réponses rapides et efficaces.

• Proposer des solutions adaptées aux besoins clients.

• Assurer le suivi des demandes jusqu'à leur résolution et remonter les incidents complexes aux équipes concernées.

• Assurer la phase d’onboarding des clients de 0 à 90 jours pour t’assurer que la solution est bien adoptée.

Education Requirements:

• bachelor’s degree

Experience Requirements:

• two to five years of inside sales / telemarketing experience delivering quality CXO (CEO, CFO, CIO, etc.) business leads to highly motivated enterprise sales executives, and managing existing CXO relationships.

• Some expertise in industrial value chain operations (supply chain, maintenance, military, manufacturing, field services) is expected.

Benefits:

• Lunch vouchers (approx. 200€/month)

• An allowance of 360 euros/year for your sports activities

• An allowance of 300 euros for the adaptation of your workstation

• A health insurance (100% coverage) and a pension contract with Alan Blue for you & your family

• Unlimited vacation policy

Experience Requirements:

• 3 to 6 years experience in recruitment, ideally in a high-growth tech startup or a scaling environment, with a proven track record of hiring for engineering and product roles.

Other Requirements:

• Fluency in both English and French

• A sourcing expert: you know how to find and engage top talent through outbound strategies, automation, and referrals.

• A true business partner, with strong communication and stakeholder management skills, capable of influencing hiring decisions and working closely with leadership.

• Data-driven: you analyze hiring funnels, track key recruitment metrics, and optimize hiring strategies based on insights.

• Able to scale hiring operations, improve processes, and bring structure to recruitment while maintaining hiring speed and quality.

Responsibilities:

• Drive full-cycle recruiting, primarily for the Tech & Product Team, by sourcing, engaging, maintaining, and closing a strong candidate pipeline for all open positions.

• Proactively source passive talent using sourcing tools, automation, and innovative engagement methods to attract top candidates.

• Leverage automation to maximize efficiency: implement sourcing automation, nurture campaigns, and AI-powered screening to optimize the hiring process.

• Analyze and iterate: assess hiring funnel performance, identify bottlenecks, and continuously improve speed and quality.

• Partner with hiring managers to develop sourcing strategies, refine role positioning, and make data-driven hiring decisions, ensuring strong communication throughout the search. Train leadership and hiring managers to standardize hiring decisions and assess talent effectively. Ensure an exceptional candidate experience by maintaining clear communication and strengthening Gladia’s employer brand. Be data-driven: track key hiring metrics, optimize recruitment strategies, and drive process improvements. Enhance Gladia’s employer brand, boosting visibility in the talent market and positioning Gladia as a top employer in tech

Benefits:

• Lunch vouchers (approx. 200€/month)

• An allowance of 360 euros/year for your sports activities

• An allowance of 300 euros for the adaptation of your workstation

• A health insurance (100% coverage) and a pension contract with Alan Blue for you & your family

• Unlimited vacation policy

Experience Requirements:

• At least 5+ years of experience working on a rapidly growing product

Other Requirements:

• Strong experience with Docker

• Proficiency with Kubernetes (knowledge with Kustomize is a plus)

• Proficiency with CI/CD process (Github, test-driven development, etc.)

• Knowledge of at least one programming language (Python, Go, etc.)

• Experience with Docker image licencing & distribution

• Knowledge of databases (PostrgreSQL, Patroni)

• Knowledge of monitoring/logging tools (Prometheus, Grafana Loki)

• Strong experience with UNIX/Linux operating systems

• Networking knowledge (DNS, OSI model, HTTP/HTTPS, SSL/TLS)

• Fluency in French and English

• Proactive, agile, autonomous, tenacious, pragmatic, collaborative and curious

• You think critically before you code

• You solve problems in a collaborative way

• You ensure high-quality work standards

• You’re not afraid to try new things

Responsibilities:

• Create and maintain Kubernetes hybrid clusters

• Implement and manage CI/CD pipelines

• Maintain and optimize Docker images

• Prepare deployments for production

• Optimize infrastructure and tool scaling to keep costs low Support developers throughout the DevOps process Document technical procedures and policies

Benefits:

• Full remote policy in France with team gathering in Paris every 1.5 months or work from our amazing offices & rooftop in the heart of Paris (Sentier)

• Lunch vouchers (approx. 200€/month)

• An allowance of 360 euros/year for your sports activities

• An allowance of 300 euros for the adaptation of your workstation

• A health insurance (100% coverage) and a pension contract with Alan Blue for you & your family Unlimited vacation policy

Experience Requirements:

• With at least +6 years of experience on a product experiencing rapid growth

Other Requirements:

• You have a solid experience in Typescript

• Involved with CI/CD processes (GitHub Actions)

• Knowledge of at least PostgreSQL, Redis, RabbitMQ

• Testing tools have no secrets for you, regardless of the environment you’re working on

• Interest in clean code, software craftsmanship, performance, scalability and security

• Want to learn and experiment

• Proactive, agile, autonomous, tenacious, pragmatic, benevolent and curious

• You think before you code

• You solve problems in a collaborative way

• You ensure high-quality code and test standards

• You’re not afraid to try new things

• Willing to work remotely with regular trips to meet with the team

• Previous experience in real-time or performance-oriented topics

• Previous experience in audio/ video streams

• Previous experience or knowledge on AI-related topics or Python

Responsibilities:

• You will create, develop and maintain the whole technical stack

• API component architecture design & development

• Build new product features from start to finish through conception, research, documentation, maintenance, and polish

• Tackle technical problems to guarantee the best level of performance

• Improve performance, reliability and observability on our product

Benefits:

• Lunch vouchers (approx. 200€/month)

• An allowance of 360 euros/year for your sports activities

• An allowance of 300 euros for the adaptation of your workstation

• A health insurance (100% coverage) and a pension contract with Alan Blue for you & your family

• Unlimited vacation policy

Experience Requirements:

• 3-5 years of experience in software engineering, focusing on development tools or automation ideally in a B2B SaAS.

Other Requirements:

• Proficiency in Python and TypeScript

• Familiarity with front-end technologies such as React, Angular, or Vue.js for instance

• Familiarity with Salesforce (CRM), HubSpot (inbound marketing) and database (Metabase or equivalent).

• Familiarity with build tools, version control (e.g., Git), and CI/CD platforms (e.g., Jenkins, GitLab CI/CD).

• Strong analytical skills and innovative thinking for process improvements.

• Ability to convey complex technical information clearly.

• Knowledge of UI/UX design for tool interfaces and familiarity with DevOps practices.

• Comfortable working remotely with occasional travel to meet the team.

• Enjoys problem-solving and working collaboratively.

Responsibilities:

• Tool Development and Maintenance: Create software tools to assist with coding, debugging, testing, and deployment.

• Automation: Develop scripts and systems to automate repetitive tasks and enhance productivity.

• Integration: Ensure seamless integration of tools with existing software systems and third-party platforms.

• Support and Training: Provide documentation and training to enable team members to use the tools effectively.

• Continuous Improvement: Update and enhance tools regularly to keep them effective and compatible with new software environments.

Benefits:

• Free in-office snacks, beverages, hot drinks, and salads.

• Free team lunch every Wednesday.

• Free in-office physical therapy sessions.

• Quarterly team-building event.

• Career development training.

Responsibilities:

• Work closely with the Product team for all the related aspects regarding the Data Intelligence platform.

• Work closely with the CTO for all the backend/ETL-related developments and improvements.

• Take charge of the design and development of data pipeline architectures based on the Cloud.

• Monitor our data pipelines, bringing automation and alert management into the picture.

• Support design and delivery of CI/CD pipelines in cooperation with Software and QA teams.

Benefits:

• Flexible working hours

• Pet-friendly office

• Game room

• Stock purchase plan / Stock options

• Team building

Experience Requirements:

• Minimum of 5 full years of work experience in software sales at fast-growing B2B tech companies, carrying quotas and focused on hunting.

• Experience with long sales cycles (6-12 months) and navigating large enterprises procurement processes.

• Proven track record of consistent performance and quotas attainment. You must have sold recurrent 6-7 figures yearly deals, on a regular basis, across EMEA.

• Comfortable engaging in technical discussions with Gen AI engineering teams.

• Excellent verbal and written communication skills in English (fluent) and French (at least professional proficiency). Bonus points for experience with revenue intelligence or developer intent tools.

Other Requirements:

• We are hiring people located in France or willing to relocate.

• You must have an EU work permit.

Responsibilities:

• drive pipeline generation by building and maintaining pipeline coverage to meet revenue goals.

• lead qualification and demos: deliver compelling product demonstrations and presentations tailored to the unique challenges of large enterprises while continuously educating them on the business value of Giskard's enterprise solution.

• develop trusted advisor relationships with Gen AI leaders and experts ensuring they understand the depth of Giskard's value proposition.

• manage complex deal cycles, often involving multi-stakeholder procurement processes, security reviews, and legal negotiations.

• provide feedback to the product team, shaping the roadmap based on insights from the ground.

Benefits:

• Flexible working hours

• Pet-friendly office

• Game room

• Stock purchase plan / Stock options

• Team building

Experience Requirements:

• Minimum of 3 years' experience in Customer Success or Consulting roles.

• Demonstrated project management skills within large organizations and handling various technical stakeholders.

• Experience managing AI projects, ideally involving Large Language Models.

• Outstanding communication skills in both English and French, in written and verbal form.

• Bonus: experience in early-stage startups (<50 employees). Bonus: proficiency in German.

Other Requirements:

• We are hiring people located in France or willing to relocate.

• You must have an EU work permit and you must speak French.

Responsibilities:

• Help customers use our product successfully to make their LLM Agents more secure & reliable

• Coordinate with key decision-makers among our customers, from initial product evaluation and onboarding, to continuous usage and renewals

• Act as the bridge between our customers and Giskard's Product and R&D team

• Support Giskard's sales & marketing team with customer stories and hands-on product knowledge

Benefits:

• Flexible working hours

• Pet-friendly office

• Game room

• Stock purchase plan / Stock options

• Team building

Education Requirements:

• Ph.D. in Machine Learning / Artificial Intelligence, preferably on Generative AI / LLM topics

Experience Requirements:

• Experience in Machine Learning / Artificial Intelligence research, with a track record of publishing research papers and turning them into useful tools.

• Expert proficiency in the Python AI stack, especially with PyTorch, Hugging Face and LLM frameworks.

• Strong skills in software engineering (use of Git, production-ready code.)

• Strong written & oral communication skills in English.

• Bonus 1: open-source contributions are highly valued. Bonus 2: knowledge of cybersecurity fundamentals and techniques is also a plus.

Other Requirements:

• We are hiring people located in France or willing to relocate.

Responsibilities:

• Develop production-ready tools for LLM evaluation & mitigation that can be integrated in our software platform

• Conduct our scientific watch, reading academic papers in the fields of AI Testing / Benchmarking / Security.

• Communicate findings with other AI teams at customers & partners, such as Mistral AI, AWS, Google, Microsoft, NVIDIA, in the form of presentations and papers.

• Push the frontier of AI Safety & Security research with a focus on tools for real-life applications.