Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• 5+ years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process or systems strongly preferred

• Experience in customer success, customer service or other client-facing, relationship management positions a plus

Other Requirements:

• Outstanding ability to take a consultative approach, communicate and nurture positive business relationships

• Accountability, and personal organization are essential, project management skills and agile methodology are a plus

• Experience in leading a diverse group and training each according to needs and core values

• Both a leader and a do-er, able to be both strategic and effective at execution

• Strong business acumen and executive presence to convey credibility at all stages

• Technology savvy, and an innovative problem solver

Responsibilities:

• Be curious, listen deeply to our users and get creative to ensure that we are solving "people problems" in the insurance ecosystem

• Own the entire post-sales experience including onboarding, implementation, renewals, up-sells, and strategic account management

• Act a trusted advisor and advocate internally by working cross-functionally to deliver on customers need

• Be the expert when it comes to our product and industry and ensure we are providing and communicating our value to decision makers

• Build and maintain strong relationships with key stakeholders and influencers at our client

Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• 5+ years of experience in ABM/Field Marketing in a B2B environment

Other Requirements:

• Proven track record of managing integrated B2B marketing campaigns using tactics that include webinars, digital advertising, and social media

• Familiarity with the technology sales cycle and how to employ marketing communication strategies to nurture and engage

• Excellent project management skills

• A strong team player who thrives in a collaborative environment, with the ability to build relationships with key stakeholders within the marketing and sales teams

Responsibilities:

• Design and execute 1:1 and 1:few ABM programs that align to sales goals and influence decision makers across the buyer’s journey

• Define buyer personas within accounts, crafting messages that align to persona challenges and expected business outcomes

• Coach and align stakeholders across Marketing, Customer Success and Sales to execute on integrated account activation plans

• Partner with content teams to provide campaign customization and tailored thought leadership

• Monitor key performance indicators for ABM programs across multiple tactics and ensure continuous improvement and effectiveness of prospecting and marketing tactics

Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• 7-10 years in industry event marketing, specifically within the B2B tech industry

• Experience building and managing large industry events, conferences, bespoke activations, and proprietary events

Other Requirements:

• Expertise in contract negotiation, vendor management, and budget oversight

• Background in insurance or fintech is a plus

• Ability to effectively influence senior leaders and inspiring them to take action

• Proven track record of planning and executing successful events and experiential marketing campaigns across physical, digital and virtual mediums, from initial objective setting through development, execution, and measurement

• Strong analytical mindset to measure event success and possess a clear understanding of the data required to drive impactful outcomes

Responsibilities:

• Lead the orchestration and execution of a comprehensive physical and virtual event marketing strategy, to drive brand awareness, generate sales leads, nurture customers and contribute to revenue goals

• Develop bold event strategies and creative activations that generate pipeline and revenue with a key focus on ROI

• Research, plan, and execute a wide range of events including industry conferences, trade shows, local events, speaking engagements, and webinars

• Foster customer loyalty through successfully planning and executing community-building experiences

• Manage all logistical facets of events, including liaising with vendors, negotiating contracts, and cross-functional team alignment to deliver top-tier events

Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• 3-10 Years B2B Enterprise Software Sales

• Training, success and longevity in a sales process-oriented environmnt (MEDDIC/MEDDPICC, Challenger, etc.)

Other Requirements:

• Track record of successful prospecting and closing of new clients through every stage of the sales cycle

• Demonstrated ability to establish and navigate C-Suite relationships and day-to-day procurement alike

• Experience with SFDC, Google Workspace, and sales enablement tools such as HubSpot, LI Sales Nav, Gong, etc.

• P&C or Specialty Insurance industry experience a plus

• Base knowledge of Machine Learning and the ability to position these concepts with the clients

Responsibilities:

• Own a territory, approaching it as your business, with accountability across prospecting, opportunity development, and deal closure

Benefits:

• stock options

• benefits

• additional perks

Experience Requirements:

• 5+ Years of Experience as an Executive Partner to multiple stakeholders on the Leadership Team

Other Requirements:

• Experience working in a fast paced and every changing environment

• Strong attention to detail and organization

• Ability to navigate ambiguity and utilize first principles thinking

Responsibilities:

• Be the primary support and go-to for Federato’s COO, CRO + CTO

• Heavy calendar management using Google calendar in a rapid and ever-changing environment

• Coordinate both internal and external conference calls, meetings, and events

• Set up travel and accommodations when needed

• Plan and execute on-site and off-site meetings, dinners, and events for the team

Benefits:

• 100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents

• Employer contribution to HSA for US employees

• Annual HCSA and generous extended health care coverage for Canadian employees and dependents

• 401(k) for US employees and RRSP for Canadian employees

• Mental health resources available for all employees

Experience Requirements:

• 2-4 years of sales experience, including prospecting, lead generation, and direct sales.

• Familiarity with the FinTech, banking, or technology industries.

• Proficiency in Salesforce CRM and lead generation tools.

• Strong negotiation and interpersonal skills with the ability to foster trust and build relationships.

• Exceptional ability to communicate complex solutions to both technical and non-technical audiences.

Other Requirements:

• Results-oriented mindset with a bias toward action.

• Ability to multi-task, prioritize, and work independently while also being a collaborative team player.

• Thrives in a fast-paced, high-growth startup environment.

Responsibilities:

• Dedicate a portion of your time to identifying potential leads through outbound calls, emails, and research.

• Qualify prospects by understanding their business challenges and determining their fit with Synctera's solutions.

• Maintain and update prospecting data in our CRM system (Salesforce).

• Develop and maintain relationships with prospects, positioning yourself as a trusted advisor.

• Present Synctera's solutions to prospects, aligning their needs with our offerings.

Benefits:

• Exceptional health, vision, and dental care

• Opportunity for equity ownership

• Life and AD&D, short- and long-term disability

• Employee Assistance Program

• Employee Resource Groups

Experience Requirements:

• 2 years minimum experience working in call centers, preferably in a financial service context, coordinating across borders and timezones

• Proven experience balancing the needs of various stakeholders to deliver results

• Comfortable giving feedback both positive and negative to drive success

• Expert level knowledge of project management and best practices

• Familiarity with customer support tech stacks (Zendesk, Five9, WFM tools, 2-factor tools, etc.)

Other Requirements:

• Exemplary communication skills across all mediums and with all levels of stakeholder

Responsibilities:

• Define project scope, objectives, and deliverables in collaboration with stakeholders in Systems, Shared Services, Operations Delivery, and Client Support

• Develop detailed project plans, including timelines, resource allocation, and deliverables

• Execute projects according to plan, proactively managing risks and issues

• Track project progress, monitor performance, and provide regular updates to stakeholders

• Collaborate effectively with cross-functional teams, including Product, Engineering, Compliance, and Customer Operations

Experience Requirements:

• 5+ years of experience recruiting for GTM roles (Sales, Marketing, Customer Success, Partnerships).

• Proven track record in full-cycle recruiting with a focus on GTM functions.

• Experience working with senior leaders, directors, and hiring managers to drive recruitment strategy.

• Ability to adapt and pivot to support a growing business.

Other Requirements:

• Strong communication and interpersonal skills to influence and build relationships across all levels.

• Excellent organizational skills with the ability to manage multiple priorities and roles simultaneously.

• Expertise in recruitment tools (LinkedIn Recruiter, Greenhouse, etc.).

• Data-driven, with the ability to measure success and drive continuous process improvements.

• Comfortable navigating ambiguity in a fast-paced environment and taking initiative.

Responsibilities:

• Manage full-cycle recruiting for Sales, Customer Success, Partnerships, Marketing, and related GTM roles.

• Collaborate with stakeholders to develop strategies, understand hiring needs, and source top-tier talent.

• Build strong relationships with hiring managers to ensure alignment on roles, candidate profiles, and interview processes.

• Conduct interviews, present quality candidates, and facilitate hiring decisions in a timely, collaborative manner.

• Ensure a seamless candidate experience with clear communication and efficient processes.

Benefits:

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents

• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend

• 100% 401k match up to 4% with immediate vesting

• Generous and competitive parental leave for all parents

• Desk setup subsidy to set-up your unique remote office

Experience Requirements:

• Proven experience managing and coaching sales teams, including both AEs and BDRs.

• A track record of meeting and exceeding sales targets in a leadership role.

• Strong hiring and talent development skills to build high-performing teams.

• Excellent communication and interpersonal skills for coaching and collaboration.

• Expertise in sales strategies, pipeline management, and performance analytics.

Other Requirements:

• Ability to thrive in a fast-paced, goal-driven environment.

Responsibilities:

• Manage and develop a team of 10+ to achieve and exceed sales targets.

• Provide ongoing coaching, feedback, and development to drive individual and team success.

• Implement and refine sales strategies, tools, and processes to maximize efficiency.

• Lead hiring efforts for team expansion in 2025, ensuring alignment with company goals.

• Collaborate with cross-functional teams to optimize sales strategies and revenue growth.

Benefits:

• Exceptional health, vision, and dental care

• Opportunity for equity ownership

• Life and AD&D, short- and long-term disability

• Employee Assistance Program

• Employee Resource Groups

Experience Requirements:

• 5 years of related professional experience (Customer Support, Client Success, Project Management, Change Management, Operations, Implementation/Onboarding) at a high growth SaaS company

• Entrepreneurial self-starter who takes real ownership and delivers high-quality work, always looking to improve further

• Ability to forge strong relationships with business partners at all levels of the organization

• Ability to translate GTM strategies and complex business problems into actionable requirements and project milestones

• Ability to drive significant change initiatives across Client Success, scaling processes in a high growth company

Other Requirements:

• Excellent quantitative and analytical skills with the ability to tell a story using data

• Strong communication and interpersonal skills

• Proven experience using Client Success Platforms such as Salesforce, Gainsight, Catalyst and Churnzero

• Proven ability to utilize advanced Excel / Google Sheets formulae and techniques

Responsibilities:

• Ensure accuracy and precision of operational activities facilitated by the Client Success Strategy and Operations team

• Aid in the upkeep and data accuracy of critical systems such as Salesforce, Client Success Platforms, and Jira

• Exhibit ownership of processes and projects, and demonstrate expertise in managing operational workflows, especially with regards to Catalyst

• Establish yourself as a subject matter expert on Client Success data, processes, and tools

• Promote uniformity in tools and processes to enhance efficiency in areas of responsibility amongst our cross functional stakeholders such as Sales, Channel, and Marketing

Benefits:

• Health insurance

• Retirement plan

• Dental

• Optical

• Life insurance

Other Requirements:

• professional, mature, and dependable

• self directed and intrinsically motivated

• sharp and intellectually curious

• able to separate ideas from self

• persistent and hungry

• eager to improve

• a builder and a creator

• happy and successful working remote

Benefits:

• Health insurance

• Retirement plan

• Dental

• Optical

• Life insurance

Other Requirements:

• professional, mature, and dependable

• self directed and intrinsically motivated

• sharp and intellectually curious

• able to separate ideas from self

• persistent and hungry

• eager to improve

• a builder and a creator

• happy and successful working remote

Benefits:

• Health insurance

• Retirement plan

• Dental

• Optical

• Life insurance

Other Requirements:

• professional, mature, and dependable

• self directed and intrinsically motivated

• sharp and intellectually curious

• able to separate ideas from self

• persistent and hungry

• eager to improve

• a builder and a creator

• happy and successful working remote

Benefits:

• Health insurance

• Retirement plan

• Dental

• Optical

• Life insurance

Other Requirements:

• professional, mature, and dependable

• self directed and intrinsically motivated

• sharp and intellectually curious

• able to separate ideas from self

• persistent and hungry

• eager to improve

• a builder and a creator

• happy and successful working remote

Benefits:

• Flexible schedule

• 100% remote work

• Half-day Fridays (every other Friday)

• Extra paid time off

• Team celebrations (Santiago and Bogotá locations)

Education Requirements:

• Bachelor's degree in English, Communications, Marketing, or related field

Experience Requirements:

• 2 - 5 years

Other Requirements:

• Requires Remote work

Responsibilities:

• web content writing

• content strategy

• content management

• research

• writing tasks

Education Requirements:

• Bachelor’s degree in Marketing, Business, or related field

Experience Requirements:

• 6 - 10 years

Other Requirements:

• Requires Remote work

Responsibilities:

• developing and implementing marketing strategies

• managing campaigns

• analyzing market trends

• collaborating with the sales team to generate leads and drive growth

Benefits:

• health, dental, and vision insurance

• 401(k) plan with company matching

• flexible time off

• opportunity to participate in the equity program

Education Requirements:

• BSc/BA in accounting, finance or relevant field is preferred

Other Requirements:

• Requires Remote work

Responsibilities:

• Support most aspects of accounting management (billing, tax forms, reporting etc.)

• Assist in the formulation of internal controls and policies to comply with legislation and established best practices

• Assist in the preparation of financial statements in compliance with official guidelines and requirements

Benefits:

• Comprehensive healthcare, dental, vision benefits

• Disability

• Life insurance

• Unlimited PTO

• Generous stipend and internet reimbursement plan

Benefits:

• Comprehensive healthcare, dental, vision benefits

• Disability

• Life insurance

• Unlimited PTO

• Generous stipend and internet reimbursement plan