Experience Requirements:

• Minimum of 4 years of IT or related experience with 3 years in solution engineering and/or DevOps with a mid-to-large SaaS enterprise solutions company or similar experience.

• Deep knowledge of Linux systems

• Experience with DevOps automation, CI/CD pipeline and agile methodologies

Responsibilities:

• Collaborating with customer success managers and solutions engineers to bring deep technical expertise in implementing intelligent automation solutions for customers.

• Providing customers and solution engineers with ongoing technical support for complex issues and support escalations.

• Optimizing and automating support processes including improving reliability of on-call processes, managing incidents, updating runbooks and documentation, reviewing RCAs and recommending solutions to prevent the recurrence and severity of incidents.

Benefits:

• Thriving Company Culture

• Bring Your Whole Self to Work

• Rest and Recharge

• Comprehensive Health Benefits

• Invest in Your Future

Experience Requirements:

• Minimum of 8 years of IT or related experience with 4 years (of the total required 8 years of experience) in solution consulting with a mid-to-large SaaS enterprise solutions company or similar experience. Insurance industry experience preferred.

• Knowledge in selling and supporting high-end solutions that involve both line of business and IT ownership.

• Excellent verbal, written, and presentation skills with a comfort level in executive-level presentations.

Responsibilities:

• Interfacing with customers and sales teams to recommend intelligent automation solutions, help solve problems and learn new opportunities for product enhancements.

• Work as a trusted advisor to client to help them meet their strategic business goals with our technology.

• From discovery to implementation, the senior solutions consultant is providing customers and sales team with ongoing technical support to help close deals.

Benefits:

• Great Company Culture

• Bring your whole self to work

• Rest and Relaxation

• Health Benefits

• Keep learning

Experience Requirements:

• Minimum of 5-8 years of Product Management experience

• Experience building and shipping products that span the enterprise and consumer needs across a range of business scenarios

• Experience with solving operational, customer service or process improvement challenges through software

Responsibilities:

• Actively define the strategy and roadmap for the current product and future direction of our multiple product lines

• Understand market landscape and review competition to bring business insight to the team

• Partner with your peer engineering and design teams to deliver best-in-class products on time

• Collaborate with marketing and sales on field enablement and go-to-market activities

Experience Requirements:

• 5+ years of experience of SRE/CloudOps Manager/Lead role in Enterprise SaaS

• Track record of developing and mentoring great talent, building and motivating high-achieving teams. Ability to lead diverse teams across multiple time zones.

• Business Acumen - Ability to quickly grasp and adapt to a variety of customer verticals, geographies, and business structures.

Responsibilities:

• Build and Manage a world-class SRE team. Design a 24x7 follow-the-sun organization including seamless handover across regions. Mentor and grow team focused on delivering white glove support and incident management service.

• Drive data-driven SRE strategy by defining and prioritizing SRE Objectives and Key Results (OKRs) aligned with company mission. This includes setting measurable targets for key service level agreements

• Manager Enterprise Support function to deliver exceptional white glove experiences at scale in close partnership with our Customer Success, Solution Consulting and Engineering teams.

Benefits:

• Thriving Company Culture

• Bring Your Whole Self to Work

• Rest and Recharge

• Comprehensive Health Benefits

• Invest in Your Future

Experience Requirements:

• 10+ years of experience in a SaaS or consulting role delivering technical enterprise solutions

• Proven experience leading implementation projects in a Professional Services or Solutions Consulting capacity

• Deep understanding of cloud services (preferably AWS) and API-based integrations

Responsibilities:

• Lead the end-to-end implementation of complex customer solutions, from discovery and design to deployment and post-launch support

• Architect scalable, reusable automation solutions using Ushur’s no-code/low-code platform, ensuring alignment with customer business goals

• Own key customer relationships from a technical delivery standpoint and act as a strategic partner in driving adoption and expansion

• Collaborate with Account Executives, CSMs, and Solutions Architects to define scope, level of effort, and technical strategy

Benefits:

• Thriving Company Culture

• Bring Your Whole Self to Work

• Rest and Recharge

• Comprehensive Health Benefits

• Invest in Your Future

Experience Requirements:

• 5-7 years proven success selling SaaS-based Enterprise Software Solutions with at least 4+ years of experience selling to Health Systems, Integrated Delivery Networks, and other large Healthcare Organizations

• A demonstrated track record where you consistently have met or exceeded annual quota

• Subject matter expertise in healthcare patient workflows including scheduling, registration, resource planning, and payments with rich experience in digital communications and call center environments

Responsibilities:

• Develop a tiering and prioritization strategy for integrated delivery systems (IDNs) and Health Systems that includes how you will engage leaders responsible for digital transformation, customer experience and operations

• Become a trusted advisor to Clients by understanding their needs and business objectives, demonstrating industry awareness and co-creating high impact business solutions with the Ushur platform

• Refine Ushur use cases for patient engagement journeys and work cross-functionally across Ushur to enable repeatable go-to-market motions for the sub-segment of the Healthcare Industry.

Benefits:

• Thriving Company Culture

• Bring Your Whole Self to Work

• Rest and Recharge

• Comprehensive Health Benefits

• Invest in Your Future

Experience Requirements:

• 4-5 years proven success selling SaaS-based Enterprise Software Solutions with at least 3+ years of experience selling to Health Plans and other Healthcare Organizations in the Fortune 1000

• A demonstrated track record where you consistently have met or exceeded annual quota

• Subject matter expertise in healthcare with rich experience working with health plans and benefits

Responsibilities:

• Develop a set of strategic account plans assigned to you for your select verticals and region that includes how you will engage leaders responsible for digital transformation, customer experience and operations

• Become a trusted advisor to Clients by understanding their needs and business objectives, demonstrating industry awareness and co-creating high impact business solutions with the Ushur platform

• Focus relentlessly on bringing new Clients into the Ushur family and expand the business inside existing Client accounts

Benefits:

• Thriving Company Culture

• Bring Your Whole Self to Work

• Rest and Recharge

• Comprehensive Health Benefits

• Invest in Your Future

Experience Requirements:

• 8+ years of experience in sales, with a focus on financial services and insurance industries

• Demonstrated success in exceeding sales quotas and driving large, complex deals

• Deep knowledge of financial services and insurance operations, challenges, and digital transformation trends

Responsibilities:

• Develop and execute a strategic sales plan targeting financial services and insurance clients to achieve revenue goals

• Identify and engage decision-makers within target organizations to build a robust pipeline

• Collaborate with marketing, product, and customer success teams to ensure alignment and deliver tailored client solutions

• Conduct impactful presentations and demonstrations to showcase the value of our platform

Benefits:

• Great Company Culture

• Bring your whole self to work

• Rest and Relaxation

• Health Benefits

• Keep learning

Experience Requirements:

• 10+ years of experience in product management, with a strong background in analytics, data platforms, or enterprise SaaS.

• Experience leading customer-facing analytics products for enterprise customers, with a focus on data visualization, reporting, and AI-driven insights.

Responsibilities:

• Define the product vision, strategy, and roadmap for analytics solutions, ensuring alignment with business objectives.

• Identify market opportunities, customer pain points, and emerging trends in enterprise analytics to shape Ushur’s analytics capabilities.

• Develop and execute a roadmap that balances innovation with scalability, ensuring analytics solutions drive value for enterprise customers.

• Own the customer-facing analytics experience, ensuring insights are actionable, intuitive, and embedded in our platform.

• Work closely with the Director of Engineering - Analytics to translate product requirements into technical architectures, solutions, and implementation plans.

Education Requirements:

• degree in a quantitative or business discipline

Responsibilities:

• Lead the Americas Corporate Sales team, owning new business and renewal revenue targets across the U.S. and Canada.

• Define and execute the commercial strategy for the region, aligning closely with product, marketing, and customer success.

• Translate corporate goals into actionable sales plans, setting performance expectations and team objectives.

• Track, report, and take accountability for regional pipeline growth, quota attainment, and customer acquisition metrics.

Responsibilities:

• Understand stakeholder requirements and manage expectations

• Translate business questions into precise SQL queries

• Distil your analysis into understandable and actionable insights for other teams and stakeholders

Responsibilities:

• Understand stakeholder requirements and manage expectations

• Translate business questions into precise SQL queries

• Distil your analysis into understandable and actionable insights for other teams and stakeholders

Responsibilities:

• Understand stakeholder requirements and manage expectations

• Translate business questions into precise SQL queries

• Distil your analysis into understandable and actionable insights for other teams and stakeholders

Responsibilities:

• Understand stakeholder requirements and manage expectations

• Translate business questions into precise SQL queries

• Distil your analysis into understandable and actionable insights for other teams and stakeholders

Responsibilities:

• Relationship Building: Develop and maintain strong, long-term relationships with key stakeholders across each account for relevant products, including procurement, budget stakeholders, business owners, key influencers, and decision-makers.

• Sales Strategy Execution: Ensure the execution of developed sales strategies, objectives, and revenue goals for assigned HHS accounts.

• Strategic Account Plans: Develop and implement account-specific strategic plans aimed at maximizing client satisfaction and revenue growth.

• Revenue Forecasting: Provide accurate revenue forecasts based on the account’s performance and growth potential.

• Risk Management: Identify and mitigate potential risks that could impact client relationships, satisfaction, or company profitability/revenue.

Benefits:

• Unlimited paid-time off under terms and conditions.

• Yearly salary review.

• 2 festival bonuses.

Experience Requirements:

• 1+ years of experience as a product designer, preferably in SaaS and e-commerce.

Responsibilities:

• Collaborate with cross-functional teams to identify and understand user needs, goals, and pain points.

• Design and deliver wireframes, prototypes, and visual design concepts.

• Develop and maintain design systems and component libraries.

• Conduct usability testing and gather user feedback to iterate and improve designs.

Benefits:

• Unlimited paid-time off under terms and conditions.

• Yearly salary review.

• 2 festival bonuses.

Experience Requirements:

• 2+ years of experience as a software engineer, preferably in software development company.

Responsibilities:

• Design and build new services and/or contribute to existing services that support our product.

• Collaborate with internal teams for building and/or tweaking services to solve interesting problems, support new use cases, while staying integral to our core purpose.

• Understand business requirements and implement them in code.

• Troubleshoot customer issues by diving deep into application logs and metrics.

• Follow best practices and conventions while writing code.

Benefits:

• Unlimited paid-time off under terms and conditions.

• Yearly salary review.

• 2 festival bonuses.

Education Requirements:

• Bachelor's degree in Business Administration, Computer Science, or a related field.

Experience Requirements:

• 2+ years of experience as a project manager, preferably in software development.

• Proven track record or portfolio of owning or leading 0-to-1 projects in technology-related fields.

Responsibilities:

• Plan and manage projects, ensuring they are delivered on time, within scope, and within budget.

• Develop project timelines and schedules, and monitor project progress against these schedules to ensure timely completion.

• Work closely with cross-functional teams, including engineering, design, and marketing, to ensure that project goals are aligned with business objectives.

Benefits:

• Flexible Time Off

• Parental Leave

• Health Benefits

• Supplemental Benefits

• 401(k) Savings: Save for and invest in your future using our Guideline 401(k) retirement savings program.

Experience Requirements:

• Have some previous experience as a Sales Engineer in a B2B SaaS environment or another commercial capacity where you did product demonstrations.

• Hands-on experience with SQL and/or Python (intermediate level), enabling you to create and manipulate data for demonstrations and proofs of concept.

• Proven experience and knowledge of networking and APIs, ensuring seamless integration and communication between systems.

• Experience and knowledge of the supply chain industry, understanding its unique challenges and opportunities.

Responsibilities:

• Own the technical relationships with prospective customers, acting as the primary technical contact throughout the pre-sales process.

• Conduct technical presentations of Altana’s solutions and future vision to executives and IT leaders at prospective customers.

• Develop, build, and perform live, compelling demonstrations of our products.

• Lead the development and execution of Proof of Concepts (POCs), Proof of Values (POVs), and pilot projects to showcase the effectiveness of our solutions.

• Provide pre-sales technical support and guidance, effectively addressing customer inquiries and resolving any technical issues that arise during the sales process.