DolphinChat
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About
DolphinChat is an AI-powered conversational platform dedicated to creating rich, seamless communication experiences between organizations and consumers. It aims to humanize conversational AI by shifting from traditional forms to interactive, personalized conversations. The platform helps organizations scale efficiently by providing 24/7 support, automating repetitive customer queries, and transforming static forms into engaging experiences for lead generation. This leads to improved customer service, enhanced team efficiency, better customer experience, and personalized consumer communication. DolphinChat assists businesses in selling, offering support, providing updates, and collecting valuable information, ultimately reducing human intervention in repetitive tasks through its AI capabilities.
Platform
Task
Features
• enhanced customer experience
• personalized customer engagement
• automated lead generation
• ai-powered conversational platform
• 24/7 automated customer support
• improved customer satisfaction (csat)
• automation of repetitive queries
• multi-channel chatbot deployment (whatsapp, facebook, telegram, website)
Pricing Plans
DOLPHIN-PLUS
INR9999.00 / per month• 10,000 conversations/month
• 1 Chatbot
• Live Chat (1 Agent)
• Mobile(Android & iOS) Channel
• Upto 20 FAQs
• SMS Gateway Integration Email Gateway Integration
• Role Based Access
• Training – Every 60 Days
• Annual team meeting to improve the chatbot
DOLPHIN-PRO
INR18999.00 / per month• 35,000 conversations/month
• 1 Chatbot
• Live Chat (2 Agents)
• Facebook Messenger Channel WhatsApp Business Channel
• Upto 30 FAQs
• Upto 2 automated notifications
• WooCommerce Integration Shiprocket Integration Zoho Integration Razorpay Integration Google Calendar Integration
• Custom Colours, Brand Logo & Mascot
• User Analytics
• Training – Every 45 Days, Bi-annual Team Meeting to improve the chatbot
DOLPHIN-MEGA
INR36999.00 / per month• 90,000 conversations/month
• 2 Chatbots
• Live Chat (2 Agents)
• Facebook Messenger Channel WhatsApp Business Channel
• Upto 40 FAQs
• Upto 5 automated notifications
• Shopify Custom CRM Integration Custom Payment Integration Custom Calendar Integration
• White Label
• Live Chat Analytics Monthly Reports
• Training – Every 30 Days, Phone Support Quartely Team Meeting to improve the chatbot
WhatsApp Business API (Standard)
INR1499.00 / per month• 800 template messages
• 16,000 session messages
WhatsApp Business API (Premium)
INR2499.00 / per month• 1,500 template messages
• 25,000 session messages
DOLPHIN-BASIC
Free Plan• 1,000 conversations/month
• 1 Chatbot
• Live Chat (1 Agent)
• FREE FOREVER
• Web Channel
• Upto 10 FAQs
• Basic JSON API
• Real-Time Chatbot Analytics
• Training – One-Time Basis
• Email Support
Job Opportunities
Head of Product
DolphinChat is an AI-powered conversational platform designed to create seamless communication experiences, enabling organizations to connect efficiently with their customers 24/7.
Education Requirements:
Bachelor's or Master's degree in Business Administration
Bachelor's or Master's degree in Engineering
Bachelor's or Master's degree in Computer Science
Equivalent in working experience
Experience Requirements:
At least 3 years of experience in product management or project management in complex/matrix environments
Prior experience in Conversational AI/Chatbot/SaaS products
Product management experience in B2B SaaS
Other Requirements:
Excellent communication skills
Strong leadership and people skills
High level of analytical and quantitative skills
Strong financial analytical capabilities
High integrity, visionary, and calm under pressure
Responsibilities:
Oversee the roles and working of other team members in the technical department
Oversee the innovation and improvement of the business’s product and day-to-day product activities
Spearhead investigation and analyses on the product and the product market
Identify and resolve issues in the strategies currently developed
Play a pivotal role in the recruitment and guidance of new personnel for the technical department
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