Laasie
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About
Laasie is a white-labeled loyalty solution designed for the global lodging industry. It pairs AI and personalized rewards to incentivize direct bookings, collect first-party guest data, shift market share from Online Travel Agencies (OTAs), drive incremental guest spending, and increase average daily rates. The platform offers two main products: Laasie Convert, which provides personalized, valuable rewards on a hotel's website to encourage direct bookings and act as a revenue driver; and Laasie Retain, a fully customizable, next-generation loyalty solution that can be launched quickly without operational headaches. Additionally, Laasie provides Unique Insights, offering rewards-based analytics for audience building and customer acquisition. The platform grants access to an extensive network of over 1,000 rewards partners across shopping, dining, and activities, enabling hotels to offer enticing and relevant incentives to their guests.
Platform
Features
• easy launch and low operational overhead
• increased guest spend and adr
• access to 1,000+ global reward partners
• rewards-based audience insights
• next-gen loyalty solutions
• first-party data collection
• direct booking incentivization
• ai-powered personalized rewards
FAQs
Is Laasie part of the hotel?
No, Laasie is a 3rd party company that has partnered with travel companies to give guests that book direct personalized rewards to enhance their experience before, during, and after their stay.
How do I select Laasie rewards?
After you make a direct booking on the hotel website, you will be prompted to select rewards. You will receive an email confirming your choices and also be given the option to edit those choices. Changes to your selections can be made up to 2 days prior to check-in.
How do I redeem my rewards?
Instructions on how to redeem rewards will be emailed to you before your check-in date.
Will I be able to redeem rewards if I live outside of the United States?
Laasie offers a wide variety of rewards that can be redeemed within the U.S. or internationally.
Can I change my rewards after booking?
Yes, you can change your rewards up to 2 days before checking in by clicking the “Edit Rewards” button in the confirmation email from info@laasie.ai.
Do rewards expire?
Each reward has its own timeline. The confirmation email will include instructions that explain how soon the reward will need to be redeemed.
Who should I contact with any issues redeeming Laasie rewards?
Please reach out to info@laasie.ai with any questions. Someone from the team will get back to you within 1 business day.
Are there any exclusions?
You must book directly on the hotel website to be eligible for rewards.
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