Laasie

Drive more direct bookings and boost guest loyalty with an AI-powered rewards platform that provides instant, personalized incentives to travelers worldwide.

Paid customer retention

About Laasie

Laasie is an AI-driven loyalty and incentive platform designed specifically for the global hospitality and lodging industry. Unlike traditional loyalty programs that rely on complex point systems and long-term accumulation, Laasie focuses on instant gratification by offering personalized rewards to guests who book directly on a hotel's website. The platform integrates into the booking engine to present valuable offers from a network of over 1,000 partners, covering categories like shopping, dining, and local activities. By shifting the focus from points to immediate value, the tool aims to increase conversion rates and reduce reliance on third-party online travel agencies. The platform operates through three core products: Laasie Convert, Laasie Retain, and Unique Insights. Convert focuses on the top-of-funnel booking experience by displaying rewards during the reservation process to incentivize immediate action. Retain provides a more comprehensive, next-generation loyalty solution that can be launched quickly without significant operational overhead. Meanwhile, the Insights module leverages data from reward selections to help hotels understand their audience better, enabling more effective customer acquisition and personalized marketing strategies. The entire system is white-labeled, ensuring a seamless brand experience for the guest. This solution is primarily built for hotel owners, revenue managers, and marketing directors looking to reclaim control over their guest relationships and data. It is particularly effective for boutique hotels and independent brands that may not have the resources to manage global loyalty schemes. Because the rewards are digital and instantly accessible, it caters to the modern traveler's preference for immediate benefits. The platform has successfully incentivized over $500 million in direct bookings, demonstrating its effectiveness in driving high-value transactions and increasing average daily rates. What distinguishes Laasie from competitors is its massive partner network and its use of AI to match the right reward to the right guest. By moving away from operational headaches like points tracking and blackout dates, it simplifies loyalty for both the hotel staff and the traveler. The first-party data collected through the platform is a critical asset for hotels, allowing them to build more robust customer profiles based on actual behavioral preferences rather than just stay history.

Laasie pros & cons

Pros

Delivers an average 43% lift in conversion rates and a 35x return on investment.
Provides access to a massive ecosystem of over 1,000 reward partners across diverse categories.
Integrates seamlessly into existing hotel websites as a white-labeled solution to maintain brand consistency.
Automates the entire reward process, requiring no manual operational management from hotel staff.
Uses AI to offer personalized incentives that appeal to individual guest preferences over generic points.

Cons

Eligibility for rewards is strictly limited to guests who book directly through the hotel website.
Reward availability and expiration timelines vary by partner, requiring guests to track individual windows.
The platform's primary value is tied to the booking phase, with less focus on the in-stay experience.

Laasie use cases

Hotel marketing directors can replace stagnant points-based loyalty programs with instant AI-driven rewards to increase direct booking conversions.
Revenue managers can utilize rewards-based insights to build more accurate guest personas and optimize their customer acquisition spend.
Boutique hotel owners can offer a high-tier loyalty experience without the operational complexity of managing an internal points system.

Laasie features

real-time customer insights
first-party data collection
global reward redemption network
automated reward delivery system
access to 1,000+ reward partners
white-labeled loyalty interface
direct booking conversion optimization
ai-powered reward personalization

Laasie pricing

Is Laasie free? No, Laasie doesn't offer a free plan.

Convert

Price varies

Incentivize direct bookings
Personalized reward display
Integrated booking engine widget
1,000+ reward partner access
Automated confirmation emails

Retain

Price varies

Next-gen loyalty solution
Fully customizable interface
Launch in days, not months
No operational overhead
White-labeled branding

Laasie FAQs

Is Laasie part of the hotel brand?

No, Laasie is a third-party company that partners with travel companies. They provide the technology and reward network that allows hotels to offer personalized incentives to guests who book directly.

How do guests select and redeem their rewards?

After making a direct booking, guests are prompted to select rewards on the hotel's website. Instructions for redemption are sent via email before the check-in date, and choices can be edited up to two days prior to arrival.

Are rewards available for international travelers?

Yes, Laasie offers a wide variety of rewards that can be redeemed both within the United States and internationally. This ensures that global hospitality brands can provide value to all their guests regardless of location.

Do Laasie rewards expire?

Each reward has its own specific timeline and expiration date. Detailed instructions regarding the validity of each selection are included in the confirmation email sent to the guest.

Who should be contacted for reward redemption issues?

Guests can reach out to info@laasie.ai with any questions regarding their rewards. The support team typically responds to inquiries within one business day.

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