Octocom
Click to visit website
About
Octocom is an AI platform specifically designed for e-commerce businesses to enhance customer support, simplify shopping, and increase average order value through intelligent upselling. It seamlessly connects with popular help desks and e-commerce platforms, delivering human-like, natural conversations tailored to your brand's personality. Octocom handles repetitive inquiries, provides instant resolutions, and intelligently escalates complex issues to human agents with full context. It offers 24/7 multilingual support across email, Instagram, Messenger, WhatsApp, and SMS, aiming to automate up to 90% of support tickets. The platform also includes smart analytics and proactively solves problems, reducing workload and improving customer satisfaction for e-commerce brands.
Platform
Features
• omnichannel support
• human-like ai conversations
• help desk integration
• ai-powered product recommendations & upselling
• automated order tracking & returns/refunds
• ecommerce platform sync & product catalog integration
• 24/7 multilingual instant support
• intelligent human handoff
Pricing Plans
Basic
USD100.00 / per month• Up to 350 conversations
• Up to 50 products
• Answer product questions
• Answer general questions
• Offload to humans when needed
• Help with order tracking
• Lead collection
• 24/7 Email Support
Advanced
USD200.00 / per month• Up to 350 conversations
• Up to 500 products
• Everything in Basic plan
• Omnichannel
• Automated contact form
• Handle order management
• Dedicated account manager
• Phone & Priority Support
Custom
Unknown Price• Integrate to custom Ecommerce platforms
• Access to Octocom API
• Isolated and on-premises deployments
• Custom SLAs
• Train Octocom AI to perform new tasks
• Special integration and transition support
• Unbranded chatbot
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Alternatives
Raya
Raya is your autonomous AI Teammate for customer service, managing support across phone, email, and chat in 50+ languages with outstanding performance in Arabic.
View Details
Chaterimo
Chaterimo is an AI customer service and sales chatbot powered by ChatGPT, Claude, and Gemini, designed to reduce costs and save time for e-commerce and websites.
View Details
Chatness
Chatness is an Intercom alternative that enhances customer service while reducing costs. Create your own chatbot in minutes for effortless customer support.
View Details
AssistYou
AssistYou is an enterprise-grade platform offering AI agents for exceptional customer service, specializing in voice automation and smart call handling.
View Details
LIA
LIA is an end-to-end conversational AI chatbot designed for limitless human-like interactions, offering tailored solutions across various industries like hotels, healthcare, and retail.
View DetailsFeatured Tools
Sora2 AI Video Generator
Sora2 AI Video Generator is an advanced tool powered by OpenAI's Sora2 technology, creating cinema-quality 1080p videos from text and images with realistic physics and perfect character consistency.
View Details
Animate Image AI
Animate Image AI is a platform that allows you to create captivating animations from your photos. It uses advanced AI technology to bring your photos to life.
View Details
Image To Image
Image To Image is a cutting-edge AI photo generator transforming images with high quality and precise prompt control, offering instant creative evolution.
View Details
AI Make Song
AI Make Song is your ultimate AI song generator and music maker, designed to help anyone create professional-quality AI music free in minutes.
View DetailsCrePal
CrePal is the world's first AI Video Creation Agent, transforming ideas into stunning videos with cutting-edge AI models for planning, imaging, and video generation.
View Details
Yolly AI
Yolly AI is an all-in-one AI video & photo generator that lets you turn a single text prompt into cinema-grade 4K videos or high-resolution images.
View Details
Seedance 1.5
Seedance 1.5 is a next-generation AI video creation tool transforming ideas into stunning 1080p videos with multi-shot narratives, physics-accurate motion, and cinematic quality.
View Details
Unblur Image Online Free
Unblur Image Online Free instantly restores sharpness to blurry photos using AI. Upload JPG, PNG, or WEBP files for clear images in seconds, completely free and no sign-up needed.
View Details
adly.news
adly.news is a free platform that simplifies newsletter advertising, connecting businesses with engaged audiences through ad slots, offering bidding, negotiation, and messaging.
View Details
Miss Pepper AI
Miss Pepper AI is an AI-powered platform for smarter marketing, offering SEO, marketing automation, and identity resolution to drive measurable results and uncover customer insights.
View Details