Octocom

Click to visit website
About
Octocom is an AI platform specifically designed for e-commerce businesses to enhance customer support, simplify shopping, and increase average order value through intelligent upselling. It seamlessly connects with popular help desks and e-commerce platforms, delivering human-like, natural conversations tailored to your brand's personality. Octocom handles repetitive inquiries, provides instant resolutions, and intelligently escalates complex issues to human agents with full context. It offers 24/7 multilingual support across email, Instagram, Messenger, WhatsApp, and SMS, aiming to automate up to 90% of support tickets. The platform also includes smart analytics and proactively solves problems, reducing workload and improving customer satisfaction for e-commerce brands.
Platform
Features
• omnichannel support
• human-like ai conversations
• help desk integration
• ai-powered product recommendations & upselling
• automated order tracking & returns/refunds
• ecommerce platform sync & product catalog integration
• 24/7 multilingual instant support
• intelligent human handoff
Pricing Plans
Basic
USD100.00 / per month• Up to 350 conversations
• Up to 50 products
• Answer product questions
• Answer general questions
• Offload to humans when needed
• Help with order tracking
• Lead collection
• 24/7 Email Support
Advanced
USD200.00 / per month• Up to 350 conversations
• Up to 500 products
• Everything in Basic plan
• Omnichannel
• Automated contact form
• Handle order management
• Dedicated account manager
• Phone & Priority Support
Custom
Unknown Price• Integrate to custom Ecommerce platforms
• Access to Octocom API
• Isolated and on-premises deployments
• Custom SLAs
• Train Octocom AI to perform new tasks
• Special integration and transition support
• Unbranded chatbot
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Alternatives
Raya
Raya is your autonomous AI Teammate for customer service, managing support across phone, email, and chat in 50+ languages with outstanding performance in Arabic.
View DetailsChaterimo
Chaterimo is an AI customer service and sales chatbot powered by ChatGPT, Claude, and Gemini, designed to reduce costs and save time for e-commerce and websites.
View DetailsChatness
Chatness is an Intercom alternative that enhances customer service while reducing costs. Create your own chatbot in minutes for effortless customer support.
View DetailsAssistYou
AssistYou is an enterprise-grade platform offering AI agents for exceptional customer service, specializing in voice automation and smart call handling.
View DetailsKnowl
Knowl is an AI-Native Call Centre designed specifically for the Banking, Financial Services, and Insurance (BFSI) sector, capable of thinking like a human while operating with machine efficiency.
View DetailsKalina
Kalina is an intelligent assistant enhancing customer service, providing personal assistance, gathering information, and facilitating online recruitment.
View DetailsSermoAI
SermoAI is a generative AI assistant for banks and fintech companies, offering comprehensive multilingual customer support and automating client communications.
View DetailsTypewise
Typewise is an Enterprise-Grade AI Customer Service Platform designed to deliver happier customers and significantly reduce effort for support teams, often yielding 5-10x ROI.
View DetailsLovi
Lovi is the all-in-one platform for automating customer support & sales across multiple channels, resolving 90% of inquiries instantly with GenAI.
View DetailsHelpdog
Helpdog is an AI support system equipped with FAQ sites, AI chat, and forms, designed to reduce inquiries and automate customer and employee self-resolution.
View DetailsKindness
Kindness is an AI tool designed to be your new favorite customer support superpower, enhancing service operations for businesses.
View Detailsaction.ai
action.ai is a leading conversational AI platform that provides extraordinary, human-like customer service automation for businesses in banking and health insurance.
View DetailsKodif
Kodif is a leading Customer Support AI platform that revolutionizes customer service by automating ticket resolutions and empowering agents with intelligent tools.
View DetailsWingbot
Wingbot is an enterprise-grade conversational AI chatbot for eCommerce, offering pre-trained solutions with no upfront cost and seamless integrations.
View DetailsWebapi.ai
Webapi.ai is an AI-powered platform for building customer support agents that engage with leads, answer questions, record data, and connect with APIs.
View DetailsAIHelp
AIHelp is an AI-powered platform for in-app support and operations, offering AI chatbots, in-app chat, feedback, and customizable forms to maximize customer satisfaction.
View DetailsDoo
Doo is an AI-powered platform delivering culturally aware AI customer service agents that take actions, train on knowledge, and speak diverse languages.
View DetailsDialogview
Dialogview is an AI-powered platform transforming customer interactions with advanced customer support solutions, integrating generative AI for a seamless experience.
View DetailsAI Chatbot Support
AI Chatbot Support is a multi-platform AI and live chat customer support solution, providing autonomous chatbots trained on your content for magic customer experiences.
View DetailsCraftman
Craftman is a custom ChatGPT chatbot builder for your website, trained on your data to provide instant answers, boost engagement, and offer faster support.
View DetailsFeatured Tools
adly.news
adly.news is a 100% free newsletter advertising marketplace connecting businesses with engaged newsletter audiences, offering automated payouts and secure payments.
View DetailsWhisk AI Image Generator
Whisk AI Image Generator is a Google Labs-Powered Image Remix Platform that blends visual inputs (subject, scene, style) to create stunning 4K artwork quickly.
View DetailsAPIPASS
APIPASS is a unified marketplace for discovering, integrating, and managing thousands of APIs, providing developers with fast, reliable, and cost-effective access to leading AI models.
View DetailsVO4 AI
VO4 AI is the best AI video maker that turns your ideas into stunning videos. Make professional videos from text or images with our smart AI technology.
View DetailsVO4 AI
VO4 AI is a professional AI video generator studio utilizing the VO4 Model to create stunning, cinematic 1080p videos from text prompts or static images.
View DetailsVoe 4
Voe 4 is an AI video generator offering lightning-fast text-to-video and image-to-video conversion, delivering high-resolution, professional 4K AI videos in seconds.
View DetailsModelfy 3D
Modelfy 3D is an Enterprise-Grade AI Image to 3D Model Generator that transforms any 2D image into professional 3D models with up to 300K polygons and PBR textures.
View DetailsQuestie.ai
Questie.ai is an advanced AI gaming companion that watches your actual gameplay in real-time and provides intelligent commentary through natural AI voice chat.
View Details