Octocom
Click to visit website
About
Octocom is an advanced AI-powered customer support and sales solution specifically designed for e-commerce businesses. It helps accelerate response times, boost customer satisfaction, and increase conversion rates and average order value. The platform automates up to 90% of support inquiries, handling tasks such as order tracking, returns, refunds, and complaints. Beyond support, Octocom acts as a shopping consultant, offering AI-driven product recommendations, inquiries, and comparisons, and facilitates intelligent upselling through smart bundling and personalized messages based on customer actions. Key features include seamless integration with popular help desks like Gorgias and Zendesk, synchronization with all e-commerce platforms including custom ones (Shopify, Magento, WooCommerce, Wix), and omnichannel support across email, Instagram, Messenger, WhatsApp, and SMS. Octocom provides human-like, multilingual AI interactions, 24/7 instant support, smart action automation, and customizable brand voice matching. It also offers smart analytics for optimizing store experience and intelligent human handoff for complex cases.
Platform
Features
• omnichannel communication
• intelligent product recommendations
• multilingual support (100+ languages)
• ai-powered customer support automation
• smart analytics & customization
• human-like ai conversations & handoff
• ai-driven upselling & bundling
• e-commerce platform integration
Pricing Plans
Basic
$100.00 / per month• Up to 350 conversations
• Up to 50 products
• Answer product questions
• Answer general questions
• Offload to humans when needed
• Help with order tracking
• Lead collection
• 24/7 Email Support
• Web-Based Chatbot
• Analytics dashboard
Advanced
$200.00 / per month• Up to 350 conversations
• Up to 500 products
• Everything in Basic plan
• Omnichannel
• Automated contact form
• Handle order management
• Dedicated account manager
• Phone & Priority Support
• Web-Based Chatbot
• Analytics dashboard
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Alternatives
Marilyn
A commerce technology marketing platform enhancing decision-making through data insights.
View Details
DataHawk
DataHawk is an all-in-one eCommerce optimization platform that leverages AI to transform marketplace data into actionable insights for maximizing profitability and revenue.
View Details
Visii
Visii is an AI platform that optimizes e-commerce by increasing AOV, conversion, and engagement through personalization, intelligent styling, and automated merchandising. It helps businesses improve revenue and customer experience.
View Details
Frida.ai
Frida.ai is an e-commerce conversion booster that personalizes user experiences, increases average order value, and reduces abandoned carts for online stores.
View Details
ProtonicHQ
ProtonicHQ is an AI-powered platform for eCommerce businesses that automates order and inventory management, customer support, and communication to slash costs and scale operations.
View DetailsFeatured Tools
Songmeaning
Songmeaning is an AI-powered tool that helps users uncover the hidden stories and meanings behind song lyrics, enhancing their musical understanding.
View Details
PropLytics
PropLytics is an AI-powered platform for real estate investors, providing data-backed ROI insights to help make smarter, faster investment decisions.
View Details
GitGab
GitGab is an AI tool that contextualizes top AI models like ChatGPT, Claude, and Gemini with your GitHub repositories and local code for enhanced development.
View Details
nuptials.ai
nuptials.ai is an AI wedding planning partner, offering timeline planning, budget optimization, vendor matching, and a 24/7 planning assistant to help plan your perfect day.
View Details
Healing Grace Alternative Healing
Healing Grace Alternative Healing is a center offering personalized care through organic bath and body products, natural remedies, and spiritual healing practices.
View Details
Smart Cookie Trivia
Smart Cookie Trivia is a platform offering a wide variety of trivia questions across numerous categories to help users play trivia, explore different topics, and expand their knowledge.
View Details
Swiftspeed App Builder
Swiftspeed App Builder is a no-code AI app builder that allows users to create Android and iOS mobile applications from websites or from scratch without coding.
View Details
Sista AI
Sista AI provides IT consultancy, software development, AI solutions, and innovative AI products like AI Voice Assistants and Coaching Chatbots to enhance user experience and streamline processes.
View DetailsLatest AI News
View All News
Google unleashes free Gemini AI for education, promising to revolutionize how teachers teach and students learn globally.
Cursor extends powerful AI coding agents to web and mobile, untethering developers and transforming collaborative workflows everywhere.
A strategic alliance creates a vertically integrated 'one-stop shop' for Earth Observation, solidifying India's space sovereignty.