Chatness AI offers a chatbot solution designed to enhance customer service and reduce operational costs. As an alternative to Intercom, it allows businesses to create personalized chatbots quickly. Chatness is lightweight, hosted on a global CDN, integrates seamlessly with websites or apps, and supports anonymous and authenticated users. It automatically collects leads, offers features like support escalation, and provides a range of branding customizations. It can trigger automations and integrates with tools like Discord, WhatsApp, Facebook Messenger, and Google Calendar, making it a versatile solution for customer engagement and support workflows.
• supports anonymous and authenticated users
• integrates with any website or app
• comprehensive branding customizations
• custom automation capabilities
• user-friendly chatbot creation
• restful api and sdks for developers
• statistics and user feedback collection
• lightweight widget hosted on a global cdn
• support escalation and notifications
• automatic lead and contact collection
• Up to 3,000 messages
• Custom chatbot creation
• Integrations with popular tools
• User feedback collection
• Support escalation
• API and SDKs for customization
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