Kodif
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About
Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with AI tools. It streamlines support processes for faster, more efficient resolutions while maintaining a human touch. Kodif integrates with various customer service platforms, handling inquiries across multiple channels (web, email, mobile, text, chat). It provides personalized support solutions based on customer intent and sentiment, offering relevant context and directing inquiries to the appropriate channels. The platform offers analytics to monitor CX performance and measure automation success, and is customizable by non-technical personnel. Kodif offers Basic, Professional, and Enterprise plans, with features varying across tiers. The platform prioritizes personalization at scale, emphasizing the importance of customer experience in the AI revolution.
Platform
Task
Features
• chat
• voice
• ai agent personas
• social media
• sms
• ai agent personas by customer scenario
• ai agent personas by channel
Pricing Plans
Job Opportunities
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