Reduce support costs and boost e-commerce sales with 24/7 AI chatbots powered by Claude and GPT, featuring easy Shopify integration and flexible BYO API pricing.
Teammates.ai
Automate customer support, sales, and recruitment with autonomous AI agents that handle 50+ languages and execute real-world actions across multiple channels.
Free plan available
$25/mo
About Teammates.ai
Teammates.ai provides a comprehensive suite of autonomous AI agents designed to function as digital employees across three primary domains: customer service, sales, and recruitment. Unlike standard chatbots that rely on rigid decision trees, these agents—named Raya, Adam, and Sara—are built with agentic capabilities, meaning they can execute multi-step workflows and take concrete actions such as processing refunds, updating CRM records, or booking meetings. The platform aims to reduce the operational burden of high-volume, repetitive tasks, allowing human teams to focus on high-value strategic work while the AI maintains 24/7 availability. The system is designed to work out of the box without the need for complex prompt engineering. Users can rapidly train their AI teammates by scraping their existing websites or uploading internal documentation. For customer service, the agent Raya handles email, live chat, and voice calls, achieving a reported 90% autonomous ticket resolution rate. On the sales front, Adam qualifies inbound leads and manages outreach via LinkedIn and SMS, while Sara facilitates unbiased video interviews for hiring teams. A unique feature of the platform is Shared Context, which allows data to flow seamlessly between agents; for instance, a support interaction can immediately inform a subsequent sales call to ensure a personalized customer experience. Teammates.ai is particularly well-suited for mid-market and enterprise organizations operating in multilingual or global environments. It offers specialized support for over 50 languages, including high performance in 20+ Arabic dialects and right-to-left scripts, making it a prominent choice for businesses in the MENA region. It serves a variety of industries, including e-commerce companies needing around-the-clock order support and HR departments looking to scale their candidate screening processes without increasing headcount. What sets this tool apart is its emphasis on enterprise-grade control and auditability. The platform includes human-in-the-loop approvals and strict behavioral guardrails to ensure AI interactions remain safe and professional. Additionally, the inclusion of an Enterprise Sandbox environment allows large organizations to test autonomous behaviors in a zero-risk setting before full deployment. By combining three distinct business functions into one credit-based ecosystem, Teammates.ai provides a unified solution for scaling organizational operations through AI.
Teammates.ai pros & cons
Pros
- Supports over 50 languages with specialized expertise in 20+ Arabic dialects.
- Agents can take concrete actions like processing refunds, order lookups, and booking meetings.
- Shared context allows information to flow seamlessly between support, sales, and hiring agents.
- No prompt engineering is required as the tool works out of the box using existing documentation.
- Includes a zero-risk Enterprise Sandbox for testing autonomous behaviors before going live.
Cons
- The Free plan is limited to only 10 monthly credits and 5 knowledge base documents.
- Advanced features like CRM synchronization and outbound voice calls are locked behind higher-tier plans.
- Custom branding to remove the Teammates badge is not available on lower-priced tiers.
- Setup for enterprise-grade security features like SSO/SAML requires a custom contract.
Teammates.ai use cases
- E-commerce support managers can use Raya to automate over 90% of common queries regarding order status and refunds across email and WhatsApp.
- Sales teams can deploy Adam to qualify inbound leads from website visitors and autonomously book meetings directly into their CRM.
- HR recruiters can utilize Sara to conduct 24/7 video screening interviews, using AI to rank candidates objectively against 100+ signals.
- Global enterprises can leverage the 50+ language support to provide localized customer service in dialects like Lebanese or Egyptian Arabic.
Teammates.ai features
- web scraping for automatic knowledge base training
- human-in-the-loop approvals and guardrails
- shared context between support and sales agents
- 50+ language support including arabic dialects
- lead qualification and crm synchronization
- ai live video interviews and candidate ranking
- autonomous ticket resolution (90%+)
- multichannel support (email, chat, phone, whatsapp)
Teammates.ai pricing
Is Teammates.ai free? Yes, Teammates.ai has a free plan, and paid plans start at $25 / month.
Free
Free
- 10 Monthly credits
- 1 Team member
- 5 Knowledge base docs
- 24/7 autonomous operation
- 50+ languages support
- Community support
Pro
$25 / month
- 50 Monthly credits
- 1 Team member
- Unlimited knowledge base docs
- Web scraping auto-import
- API access & webhooks
- White-glove onboarding
- Email support
Business
$50 / month
- 100 Monthly credits
- Up to 5 team members
- CRM sync (HubSpot, Salesforce)
- Advanced analytics
- Takes actions (refunds, order lookup)
- Priority support (<2hr)
- Raya to Adam auto-handoff
Scale
$100 / month
- 200 Monthly credits
- Up to 5 team members
- Advanced analytics + exports
- ROI dashboard
- Pattern analyzer
- Custom escalation policies
- Priority support (<2hr)
Enterprise
Price varies
- Custom monthly credits
- Unlimited team members
- Enterprise Sandbox environment
- SSO/SAML
- Private cloud & data residency
- Dedicated CSM
- Custom branding
Teammates.ai FAQs
How is Raya different from traditional chatbots?
Unlike traditional chatbots that follow rigid scripts, Raya is an autonomous agent that understands context and can execute real actions. She can perform tasks like processing refunds and updating CRM records without human intervention.
What channels does the AI support for customer service?
Raya provides omnichannel support across live chat, email, phone calls, WhatsApp, and SMS. This allows your AI teammates to resolve tickets and interact with customers wherever they are most comfortable.
Can the AI handle complex issues that require human judgment?
Yes, the platform includes human-in-the-loop approvals and custom escalation policies. If an issue exceeds the AI's guardrails, it can be automatically routed to a human specialist with full conversation context.
How does the credit system work across different agents?
Credits are shared in a single wallet across the hiring, sales, and support agents. For example, 10 credits can be used for one video interview with Sara or approximately 100 responses from Raya.
How quickly can I deploy an AI teammate?
Most teammates can be set up in approximately 10 minutes by scraping your website or uploading documentation. The system is designed to work out of the box without the need for complex prompt engineering.
Ratings & reviews
No reviews yet. Be the first to share how Teammates.ai worked for you.
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