
Wingbot

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About
Wingbot is an enterprise-grade conversational AI platform founded in 2018, now available as SaaS for e-commerce businesses of all sizes. It offers pre-trained chatbots that leverage a Hybrid AI (NLU+LLM) model to automate routine tasks, reduce costs, and enhance customer experience. Key features include a visual conversational designer, a fine-tuned chat widget, and a plugin system for seamless integrations with platforms like Shopify, Presta, and Shoptet, or custom APIs. Wingbot boasts up to 75% automated inquiries and a 90% understanding rate. Beyond e-commerce, it provides solutions for enterprise customer care (24/7 instant response, human agent empowerment, personalization), B2E assistants (employee experience, on-demand assistance, data-driven insights), and HR automation (recruiting, interviews, cost reduction). Initially developed for large enterprises like Erste Bank, UniCredit Bank, and ŠKODA AUTO, Wingbot now offers its high-quality, custom-built chatbot technology to SMEs with no upfront costs, operating on a simple monthly fee.
Platform
Task
Features
• seamless third-party integrations
• visual conversational designer
• pre-trained ai for e-commerce
• provides 24/7 instant customer response
• empowers human agents
• automated routine tasks and inquiries
• hybrid ai (nlu+llm) architecture
• enterprise-grade conversational ai
Job Opportunities
There are currently no job postings for this AI tool.
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