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action.ai

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About

action.ai empowers businesses to deliver extraordinary, human-like customer service automation through advanced conversational AI. It helps automate up to 90% of customer services in sectors like retail banking and health insurance, enabling natural conversations via voice or text. The platform ensures no waiting times, quick and secure information access, and significantly reduces call costs (up to 78%). Built on pioneering natural language processing technology, action.ai understands complex language, including multiple simultaneous statements, and can even predict user speech patterns. Its award-winning technology is designed for scale and requires no in-house expertise for ongoing maintenance, offering a commercially transformative solution for enterprise. The goal is to create practical, helpful, and delightful customer interactions.

Platform
Web
Task
customer servicing

Features

human-like customer service automation

advanced natural language processing (nlp)

predicts user speech patterns

understands multiple simultaneous statements

provides quick and secure access to information

reduces call costs by 78%

engages customers in natural voice and text conversations

automates up to 90% of customer services

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