Helpdog
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About
Helpdog is an AI-powered self-support system that enables companies to easily create FAQ and help centers, significantly reducing customer inquiries and streamlining support operations. It empowers customers to resolve issues independently with features like proactive smart search, which provides accurate information quickly using extensive dictionaries and AI-driven tag suggestions. The system also offers form support to prevent inquiries by suggesting relevant articles within forms. Helpdog aims to reduce customer support costs and enhance customer satisfaction by offering a 24/7 self-service environment. It includes robust data analytics for optimizing content and AI-powered site diagnostics to identify areas for improvement. Helpdog ensures high security standards, is ISO/IEC 27001:2022 certified, and provides continuous support from dedicated consultants for seamless implementation and operation. It offers two main plans, Enterprise Professional and Enterprise Entry, with flexible add-on options like multi-language support and custom design.
Platform
Features
• dedicated consultant support from implementation to operation
• iso/iec 27001:2022 security compliance
• 24/7 self-service environment
• reduces customer inquiries and support costs
• data analytics & ai site diagnosis for optimization
• form support for inquiry prevention
• proactive smart search with ai (suggest, logic tuning, specialized dictionaries)
• ai-powered faq & help center creation
Pricing Plans
Enterprise Professional
Unknown Price• Unlimited users
• Help Center creation
• Proactive Smart Search
• Form Support
• Data Analysis
• Site Diagnosis
• 2-year search data retention
• AI-powered search tag settings
• Industry-specific dictionaries
• 500 article creation limit (expandable via option)
Enterprise Entry
Unknown Price• Unlimited users
• Help Center creation
• 1-year search data retention
• 300 article creation limit
• Form creation
• Unlimited form creation
• 10 form folders
• Form submission data management
• Export submission data
• Entry form optimization
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
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