AIHelp
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About
AIHelp is a comprehensive in-app and web customer support platform that uses AI-powered chatbots, automated workflows, and analytics to help businesses provide better customer service. It offers features such as in-app messaging, help centers, smart views, workflow management, automation, AI bots, form automation, push notifications, and integrations with various platforms. The platform is designed for both mobile and web applications, enabling quick and easy resolutions to customer issues. AIHelp boasts a large community of users and a high customer satisfaction rate.
Platform
Task
Features
• smart views
• email ticketing
• in-app messaging
• advanced workflow management
• real time automatic reply
• custom branded web help center
• internationalized knowledge base
• in-app native faqs
FAQs
How do you define a Monthly Active User?
A Monthly Active User (MAU) is defined as any unique device that has opened your app during the month.
How does the 21 days trial work?
We give you 21 days to download & integrate AIHelp in your mobile app. We won't ask you for your credit card details until after these 21 days.
How do I pay for a AIHelp plan?
You can pay for any of the AIHelp plans with your Visa, MasterCard, or American Express credit card. SSL encryption and Level 1 PCI Compliance ensure that your data stays secure.
Can I upgrade my plan at any time?
Sure, you can upgrade your plan at any time. We'll start charging you the new monthly rate at your next scheduled payment date.
When will I be billed?
We bill monthly, so you'll be charged for your plan at the end of your 21 days trial with the renewal date occurring one month from that time. You will be given advanced notice when your renewal date is approaching.
Do you charge extra for multiple platforms?
No, we don't charge extra for multiple platforms. If you have an iOS and Android app we aggregate the number of monthly active users (MAU), across both platforms.
Pricing Plans
PROFESSIONAL
USD56.00 / monthly• Messaging
• Help Center
• Smart Views
• Workflow Management
• Automation
AI PREMIUM
USD85.00 / monthly• AI Bot
• Form Automation
• Load Balancing
• Push Notification
• Hotwords
• Customized APIs
• Dedicated AM
LITE (Email Only)
USD46.00 / monthly• Email Ticketing
• Smart Views
• Assignment Automation
• New Ticket Automation
• Time-Based Automation
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