AlphaChat
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About
AlphaChat is a sophisticated conversational AI platform built to revolutionize customer service automation. It offers intelligent self-service capabilities, allowing businesses to automatically serve more customers and handle FAQs using advanced AI bots. The platform aims to increase support efficiency by reducing agent workload and boosting deflection rates in messaging channels. It delivers digital-first customer service, providing fast and accurate answers 24/7 in any language, powered by Natural Language Understanding (NLU) and intent detection. AlphaChat boasts a quick setup process, with enterprise-grade, SaaS-specific templates and the ability to train a bot in one language while it automatically understands 71 languages. It supports deep automation through APIs for CRM and backend integration, custom code writing with AlphaOS, user authentication, and connection to various messaging channels. AlphaChat is trusted by telecoms and banks, powering over 250,000 conversations per month.
Platform
Features
• customizable chat widget (colors, text, logos, buttons, images, css)
• ai suggestions for retraining phrases and overlap detection
• alphaos for custom code writing into bot actions
• api access for crm, backend, and messaging channel integration
• quick setup with no-code graphical interface and saas templates
• multilingual 'polyglot mode' supporting 71 languages
• intelligent self-service with nlu and intent detection
• conversational ai for customer service automation
Pricing Plans
Standard
USD-1.00 / per month• 1 Intelligent Virtual Assistant
• 1 live chat license
• Up to 3,000 chats per month
• Unlimited actions and phrases trained per action
• Measure deflection rate
• Polyglot mode (bot knows all languages out-of-box)
• Natural Language Understanding
• AI suggests phrases for retraining and shows overlap %
• Change colors, text, and logos in chat widget
• No-code graphical interface
Enterprise
USD-1.00 / per month• Unlimited Intelligent Virtual Assistants
• Unlimited live chat licenses
• Unlimited chats per month
• Unlimited actions and phrases trained per action
• Measure deflection rate
• Polyglot mode (bot knows all languages out-of-box)
• Natural Language Understanding
• AI suggests phrases for retraining and shows overlap %
• Change colors, text, and logos in chat widget
• No-code graphical interface
Job Opportunities
There are currently no job postings for this AI tool.
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