AlphaChat
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About
AlphaChat is a conversational AI platform designed for customer service automation. It enables businesses to build intelligent virtual assistants that can handle customer inquiries, provide support, and automate various customer service tasks. The platform offers features such as natural language understanding, multi-language support, API access, and a customizable chat widget. It allows for quick setup and integration, with options for both standard and enterprise packages. The AI is trained in English but understands any language and offers a 10-day free trial.
Platform
Features
• natural language understanding
• multi-language support
• api access
• customer service automation
• conversational ai platform
• digital-first customer service
• intelligent self-service
• customizable chat widget
FAQs
What do I get with AlphaChat?!
AlphaChat allows you to build your own AI - a Natural Language Understanding Virtual Customer Assistant that you can build on your own without knowing how to code.
How much does it cost?!
The Standard package costs €399/month. It is enough to get started and build yourself a good quality Intelligent Virtual Assistant.
What AI does the product have?!
AlphaChat is using deep learning algorithms to power its Natural Language Understanding.
Can I use the product for free?!
You can use the product with all its features for free for 10 days. During the first 10 days you have access to all the features and can build your own Intelligent Virtual Assistant.
If I subscribe, can I later cancel?!
Yes. If you cancel before your next payment date, you will not get a new invoice.
Can I connect the chatbot to my call center software / 3rd party live chat?!
In the Standard Package you can connect the chatbot to AlphaChat live chat. This integration is automatically done and built-in.
Where do you store my data? Is it GDPR compliant?!
The data in AlphaChat is stored in MongoDB Atlas servers which are in Amazon Web Service servers in Frankfurt, Germany.
What support do you offer?!
For Standard package owners you can ask questions from our Virtual Assistant on the website. Or send us an email support@alphachat.ai or or use the website contact form here.
Pricing Plans
Standard
€399.00 / per month• 1 Intelligent Virtual Assistant
• 1 live chat license
• Up to 3,000 chats per month
• Unlimited bot actions and phrases trained
• Measure deflection rate
• Polyglot mode
• Natural Language Understanding
• Customizable chat widget
• No-code graphical interface
• Powerful chat widget for your website
Standard
€3999.00 / per year• 1 Intelligent Virtual Assistant
• 1 live chat license
• Up to 3,000 chats per month
• Unlimited bot actions and phrases trained
• Measure deflection rate
• Polyglot mode
• Natural Language Understanding
• Customizable chat widget
• No-code graphical interface
• Powerful chat widget for your website
Enterprise
Unknown Price• Unlimited Intelligent Virtual Assistants
• Unlimited live chat licenses
• Unlimited chats per month
• All Standard features
• Authentication for the Intelligent Virtual Assistant
• API access
• Staging and product versions of the Virtual Assistant
• AlphaOS access for custom code writing into actions
• Connect to RCS, Apple Business Chat, Messenger, Slack, WhatsApp, mobile apps and voice.
• SLA
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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