SiteGPT
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About
SiteGPT is an AI-driven platform that allows businesses to transform their existing website content, documentation, and various file formats into a highly customized, interactive chatbot. By leveraging advanced language models, it serves as an expert customer service agent that understands the specific nuances of a company's offerings. Instead of relying on generic responses that might frustrate users, the tool specifically scans provided URLs, sitemaps, and uploaded files to create a distinct knowledge base. This ensures that every interaction is accurate, relevant, and consistent with the brand's established voice and data. The training process is streamlined, often taking only a few minutes to process hundreds of pages of information. The tool provides several advanced features to bridge the gap between AI automation and human interaction. It includes a dedicated lead generation module designed to capture visitor information during conversations, natural language functions to trigger specific in-app actions, and the ability to escalate complex queries to a live agent. Through native integrations with popular platforms like Zendesk, Crisp, and Intercom, the transition from AI to human support is seamless. Furthermore, administrators can monitor performance through daily email summaries and refine the bot's behavior using real chat history feedback, which allows the AI to learn and improve based on actual customer interactions over time. This platform is particularly beneficial for support teams, SaaS founders, and e-commerce owners who find themselves overwhelmed by repetitive inquiries. It supports over 95 languages, making it an ideal choice for companies operating in global markets that need to provide multilingual support without hiring massive teams. By automating the vast majority of support tickets, it significantly reduces the workload on human staff, allowing them to focus on high-level strategic tasks while the chatbot maintains a constant, 24/7 presence for site visitors. This hybrid approach ensures that customers always receive a response, whether it is an instant AI answer or an escalated human conversation. What distinguishes SiteGPT from basic AI wrapper tools is its robust infrastructure and flexible training sources. Users are not limited to just web scraping; they can upload PDFs, DOCX files, YouTube videos, and Gitbook links to broaden the bot's intelligence. Higher-tier plans offer granular control over data synchronization, allowing for daily, weekly, or monthly automatic updates to the knowledge base so the bot never provides outdated information. With additional enterprise features like API access, webhooks, and rate limiting, it offers a scalable solution for organizations ranging from small startups to large enterprises with high-volume messaging needs.
Pros & Cons
Supports over 95 different languages, facilitating global customer support operations.
Allows training from diverse sources including URLs, sitemaps, YouTube videos, and various document formats.
Provides seamless escalation to human agents via native integrations with Zendesk and Intercom.
Features an automated syncing system that keeps the bot updated as website content changes.
Includes a lead generation feature to capture and store visitor contact information during chats.
Removing the platform branding requires an additional monthly add-on fee regardless of the base plan.
Automatic content syncing and scanning are restricted to higher-tier paid plans.
The message volume limits are strictly capped unless users purchase expensive add-ons.
Use Cases
Support managers can automate responses to repetitive help desk tickets, allowing their staff to focus on complex troubleshooting.
SaaS founders can integrate the bot into their web apps to provide instant, context-aware onboarding assistance based on technical documentation.
Digital marketing agencies can deploy white-labeled chatbots for clients to capture leads and handle initial customer inquiries 24/7.
E-commerce managers can use the chatbot to answer product-specific questions and collect customer contact details for follow-up marketing.
Content creators can train the bot on their YouTube videos and blog posts to help their audience quickly find specific information from their library.
Platform
Features
• personalized ai training
• human agent escalation
• 95+ language support
• lead generation module
• natural language functions
• api and webhook access
• multi-format file uploads
• automated content syncing
FAQs
Can I add text content to train the chatbot if I don't have web pages to scrape?
Yes, you are able to enter raw text content directly into the platform as training data. This is useful for including internal notes or specific FAQs that aren't hosted on a public URL.
Do you retrain the chatbot automatically when the website content changes?
SiteGPT supports automatic syncing of your content on a monthly, weekly, or daily basis depending on your specific plan. You can also manually trigger a resync from your dashboard at any time.
What type of files can I upload to train my chatbot?
You can upload various text-based files including PDF, DOCX, CSV, TXT, PPTX, and MD formats. The platform converts these into pages for training, with approximately 2,500 characters equaling one page.
How do I add the chatbot to my own website?
Every chatbot is assigned a unique URL and an embed code. You can use the provided snippet to embed the chat widget directly on your marketing site, help center, or within your web application.
Can the chatbot transition a conversation to a live person?
Yes, the platform includes an 'Escalate to Human' feature. Users can push a button to seamlessly transition their session to a live agent, ensuring complex issues get the necessary human touch.
Pricing Plans
Starter
USD39.00 / per month• 1 chatbot
• Up to 4k messages per month
• Up to 1,000 pages
• Manual Refresh
• 1 member
Growth
USD79.00 / per month• Up to 2 chatbots
• Up to 10k messages per month
• Up to 10,000 pages
• Auto Refresh (Monthly)
• Up to 4 team members
• Integrations with multiple platforms
• API Access
• Rate Limiting
Scale
USD259.00 / per month• Up to 3 chatbots
• Up to 40k messages per month
• Up to 50,000 pages
• Auto Refresh (Weekly)
• Auto Scan (Daily)
• Up to 10 team members
• API Access
• Webhook Support
• Rate Limiting
Enterprise
Unknown Price• Up to 10,000 chatbots
• Customizable message volume
• Up to 500,000 pages
• Auto Refresh (Daily)
• Priority Support
• Custom Integrations
• Webhook Support
• Up to 10,000 team members
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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