Chat360
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About
Chat360 is an omnichannel Customer Experience (CX) platform leveraging Agentic AI to enable intelligent, human-like conversations across WhatsApp, websites, and social media. It aims to revolutionize how businesses connect and communicate, offering solutions for lead qualification, customer support, and engagement at scale. The platform delivers personalized customer journeys, automates routine queries, and integrates seamlessly with existing systems, enhancing operational efficiency and response times. Chat360's vision is to become a trusted and innovative AI company, building inclusive, scalable, and language-diverse AI solutions for smarter, faster, and more meaningful customer interactions. It emphasizes enterprise-grade context, consistency, control, security, and compliance.
Platform
Features
• automated lead qualification
• scalable customer support
• personalized customer journeys
• enterprise-grade security & compliance
• human-like chatbots and voice bots
• integration with existing knowledge bases
• agentic ai-powered conversations
• omnichannel communication (whatsapp, web, voice, social)
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