Benefits:

• A vibrant and inclusive work environment.

• Collaborative and innovative work environment.

• Continuous learning and training opportunities

• Hyper growth opportunity

Experience Requirements:

• 8+ Years

Other Requirements:

• CPMA certification

Responsibilities:

• Performing daily audits and sending daily audit reports within 48 hours

• Preparing weekly and monthly dashboards

• Providing effective and constructive feedback to agents to improve their performance

• Conducting weekly briefing sessions and refresher trainings as required

• Coordinating with operations teams on process updates

Benefits:

• Research & engineering startup spirit.

• Minimum bureaucracy.

• We’re open and encouraging of new ideas.

• Competitive salary.

• Employee stock options plan for anyone who brings value.

Experience Requirements:

• Would you learn about our product, support the customers, and coordinate our team members?

• Concerned and responsible for our product platform.

• Team player.

• Interest in AI, modern, futuristic mindset.

• A plus is knowledge of Excel macros, MS Access, python scripting, or RESTFul API

Benefits:

• Полностью удаленная работа, полный день, постоянная занятость

• Возможные режимы работы: утро-день, день-вечер, ночь

• График: по согласованию, возможно 5/2

• Заработная плата по результатам собеседования + обязательные бонусы в случае переработок

• Быстрое обучение, своевременные выплаты, бонусы

Experience Requirements:

• Продвинутые знания в сфере IT (уровень – выше среднего)

• Быстрая и грамотная печать на клавиатуре

Responsibilities:

• Работа в чате с тикетами

Responsibilities:

• Support clients in achieving their goals with Signature AI’s solutions

• Manage client relationships

• Provide training and support

• Address client needs and concerns

• Deliver exceptional service and foster long-term client loyalty

Benefits:

• Premium Healthcare

• Paid Time Off

• Parental Leave

• Bereavement Care

• Financial Wellness (401k with employer match for US employees)

Education Requirements:

• BA/BS in Business, Economics, Computer Science, or a related field

Experience Requirements:

• 3+ years of professional experience in management consulting, business operations, or corporate strategy

Other Requirements:

• Strong communication skills (both verbal and written)

• Proven record in establishing strategic frameworks

• Developed analytical skills

• Fluent in English

• MBA or MS. is a plus

• Experience working in the Insurance or Healthcare sectors is a plus

Responsibilities:

• Bring change to some of the largest industries in the world

• Draw the company’s strategic path

• Conduct research and synthesize data into action items

• Drive thought leadership cross-functionally

• Build and manage data sources and create best-in-class strategic analysis

Benefits:

• Remote

• Long Term

• Competitive Pay

• Flexible

Other Requirements:

• detail orientated

Responsibilities:

• bookkeeping

• employee records

• administrative tasks

Benefits:

• Engaged team

• Summits

• Growth opportunities

• Work-life balance

• Hybrid working policy (Office First flexible approach)

Experience Requirements:

• At least 5 years of experience in information security

• Experience implementing or maintaining ISO 27001 certification and/or SOC2 compliance in a tech company

• Knowledge of secure development practices within software development

• Knowledge in data privacy legislation (GDPR)

Other Requirements:

• Solid background of success in dynamic fast-growing international businesses

• Excellent communication and leadership skills

• Excellent relationship skills

Responsibilities:

• Lead the company's information security strategy

• Drive the ISO 27001 certification project to completion

• Establish secure software development practices

• Serve as the subject matter expert and advisor for internal stakeholders

Benefits:

• Work Remotely

• Fair Compensation

• Multinational Team

• Team Empowerment

Benefits:

• competitive pay

• health, dental, vision and life insurance

• flexible paid time off

• 401(k) matching

• remote environment

Responsibilities:

• managing key client projects and work streams

• overseeing all aspects of assigned projects

• setting deadlines

• delegating responsibilities

• monitoring and reporting on project progress for upper management and clients

Benefits:

• Meaningful work

• Fair compensation & serious equity

• Time off (minimum 25 days paid vacation)

• Company retreats (twice a year)

• Personal development budget

Benefits:

• Global workplace

• Remote workforce culture

• Performance-driven rewards

Benefits:

• Monthly allowance

• ELSA Speak Premium 3 months Account

• Internship certification

• Working with seniors in real projects

• Company Happy Hour and other company internal activities

Other Requirements:

• Proficient in using common in Microsoft Office tool such as Excel, Word, PowerPoint and other computer/technology applications

• Have a flexible, resilient, and positive can-do attitude

• Demonstrates effective communication

• Meticulous, good organizational skills, with an ability to prioritize important tasks

• Good command of English/Chinese

• Have an understanding of English teaching methodologies and techniques is a plus

• Be able to work at least 32 hours per week/ work full-time

Responsibilities:

• Update our internal database regarding information on new clients, engagement reports, and learners' performance reports. Handles confidential student information with tact, discretion and compliance with company regulations

• Follow up with internal teams to ensure customers’ technical issues are resolved

• Support to operate workshops and competitions for teachers/end users

• Contribute to the development of short term engagement plans/goals to ensure a high engagement rate of trial clients

• Assists learners during the use and application of specific curriculum and ELSA software that enhances their learning experience

Benefits:

• Monthly allowance

• ELSA Speak 3 months Account

• Internship certification

• Working with seniors in real projects

• Company Happy Hour and other company internal activities

Other Requirements:

• Proficient in using common computer/technology applications

• Have a flexible, resilient, and positive can-do attitude

• Demonstrates effective communication

• Meticulous, good organizational skills, with an ability to prioritize important tasks

• Good command of English/Chinese

• Have an understanding of English teaching methodologies and techniques is a plus

Responsibilities:

• Support to operate workshops and competitions for teachers/end users

• Update our internal database regarding information on new clients, engagement reports, and learners' performance reports. Handles confidential student information with tact, discretion and compliance with company regulations

• Follow up with internal teams to ensure customers’ technical issues are resolved

• Contribute to the development of short term engagement plans/goals to ensure a high engagement rate of trial clients

• Assists learners during the use and application of specific curriculum and ELSA software that enhances their learning experience

Experience Requirements:

• At least 3 years of experience in Security/SecOps or DevOps

• At least 4 years of experience in Enterprise CSM or Enterprise Account Management

• At least 4 years of experience working in Startups

• Experience in managing Upselling, renewals, and cross-selling

• Experience working with Technical customers

Other Requirements:

• Must communicate well in English in (writing, talking and presenting)

Responsibilities:

• Manage the onboarding process for new customers and own a proactive approach to drive customer satisfaction and experience.

• Drive customer adoption, loyalty and expansion

• Provide critical insights to the product team as a means to improve our developing platform.

• Maintain customer health and introduce new, valuable features as they become relevant on the customer journey

• Educate champions and their teams on the value of our product, and help uncover use cases before they become emergencies.

Experience Requirements:

• At least 3 years of experience in Security/SecOps or DevOps

• At least 4 years of experience in Enterprise CSM or Enterprise Account Management

• At least 4 years of experience working in Startups

• Experience in managing Upselling, renewals, and cross-selling

• Experience working with Technical customers

Other Requirements:

• Must communicate well in English in (writing, talking and presenting)

Responsibilities:

• Manage the onboarding process for new customers, adopting a proactive approach to drive customer satisfaction and enhance their experience.

• Drive customer adoption, loyalty, and expansion by ensuring customers receive maximum value and ROI from our product.

• Implement and improve internal processes for the Customer Success Team, building methodologies to enhance team efficiency and customer management.

• Conduct growth initiatives and Quarterly Business Reviews (QBRs) with customers, presenting value to executives and buyers.

• Maintain customer health by introducing new, valuable features as they become relevant in the customer journey.

Benefits:

• 100% covered medical/dental/vision for employees

• 15 days annual PTO

• 5 personal days plus holidays

• 401k matching

Education Requirements:

• 3+ years of technology product management, design, or consulting experience

Experience Requirements:

• Extreme work ethic

• Demonstrated success driving difficult results with little oversight

• Organized and methodical, thrives in ambiguity and complexity

• Great writing skills and visual design taste

• Able to understand and clearly communicate technical concepts

Responsibilities:

• Refine the sales strategy and product positioning by talking with existing and prospective new customers

• Shape the product by identifying the most promising features to build based on market demand

• Develop and maintain performance metrics to measure the success of initiatives and overall company performance

• Partner with Product to conduct research on market trends, competitors, and potential opportunities to inform strategic decisions

• Build and maintain relationships with key stakeholders, including the media, enterprise partners, and customers

Benefits:

• Opportunity to work with a globally distributed, diverse team.

• Competitive salary and benefits package.

• Remote work flexibility.

• A chance to be a part of a company shaping the future of decentralized technology

Experience Requirements:

• Deep understanding of cryptocurrency and blockchain technology

• Excellent communication skills

• Talent for nurturing online communities

Responsibilities:

• Manage and grow our online community across various platforms

• Lead and help our beta tester community

• Liaison with the dev team for technical updates

• Develop and implement community engagement strategies

• Organize and host online events, AMAs, and webinars

Benefits:

• Profit Sharing

• Generous PTO

• Work from Anywhere

• Advanced Training

• Modern Tech

Benefits:

• Competitive salary and performance-based bonuses

• Opportunity to work with cutting-edge AI technology

• Modern, chic office space in a vibrant neighborhood

• Regular team outings and off-sites

• Potential for significant ESOP grants based on performance

Education Requirements:

• B.Tech degree or equivalent

Experience Requirements:

• Strong technical aptitude and ability to quickly learn new software

• Excellent communication skills and cultural adaptability

• Project management and organizational skills

• Problem-solving and troubleshooting abilities

• Data analysis and interpretation skills

Responsibilities:

• Provide Resolution-Focused Support

• Knowledge Base and Process Optimization

• Strategic Client Onboarding

• Drive Product Adoption Through Proactive Configuration

Benefits:

• Health insurance for you and your dependents

• 401K plan + 4% matching

• Unlimited PTO

• Lunch and dinner at the office

• Annual Professional Development Stipend

Experience Requirements:

• Experience in operational support, especially in dynamic environments like startups

Other Requirements:

• Have a strong organizational standard, have high attention to detail, and are great at problem solving

• Are able to manage multiple projects and meet deadlines

• Are comfortable with technology

• Are open to new ideas and feedback, honest with yourself and others; at CAIS, even when it’s slightly uncomfortable, we prioritize getting to the best answer

• Are motivated by work that is focused on AI safety and risk

Responsibilities:

• Oversee general office management, including ordering supplies, managing food and snack orders, handling mail and deliveries, and ensuring the office is equipped for daily operations

• Coordinate employee onboarding and offboarding processes, including managing contracts, account setups, and workspace arrangements to ensure a seamless first and last day for team members

• Manage software access and general technical assistance for all employees

• Support financial processes, including expense reviews, reimbursements, and audit preparation

• Assist with legal processes, such as visa management, corporate filings, and other compliance tasks