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Operations Quality Associate
Monitor existing security systems and proactively deter incidents using AI-powered video analysis and human operators to reduce costs and response times.
Education Requirements:
Bachelor’s degree in any related field
Experience Requirements:
Overall experience: 5-8 years
Other Requirements:
Excellent written and spoken communication skills
Strong analytical and problem-solving skills
Proficiency in Excel, Google Sheets, and data visualization tools (Tableau, Power BI)
Experience in quality control or operations in international BPOs preferred
Comfortable handling highly confidential information
Responsibilities:
Own overall quality metrics and efficiency of the monitoring process
Conduct deep dives into monitoring data to identify trends and anomalies
Collaborate with the SOC team to drive changes in operational procedures
Support operational decision-making through data-driven insights
Conduct quarterly training sessions for operators to improve performance
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Customer Success Manager
Monitor existing security systems and proactively deter incidents using AI-powered video analysis and human operators to reduce costs and response times.
Benefits:
Competitive salary and equity options
Health, dental, and vision insurance
Flexible work arrangements
Opportunities for learning, growth, and professional development
Experience Requirements:
3–5 years of experience in customer success, account management, or a similar role
Other Requirements:
Familiarity with AI, security systems, or surveillance technology is a plus
Proven ability to build and maintain strong customer relationships
Strong project management and problem-solving skills
Exceptional verbal and written communication skills
Ability to work cross-functionally with engineering and product teams
Responsibilities:
Build strong relationships with assigned customer accounts
Serve as the voice of the customer within Hakimo for product needs
Track key performance metrics and provide reports on system performance
Identify opportunities for upselling or cross-selling additional services
Proactively manage the renewal process and drive revenue growth
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Quality Assurance Administrator
Streamline clinical trials and accelerate drug approvals with AI-powered digital biomarkers and automated imaging data management for life science innovators.
Benefits:
Health insurance (medical, dental, vision)
Retirement planning (401k)
Paid time off
Education Requirements:
Bachelor’s Degree from recognized post-secondary institution, or an equivalent combination of education and experience.
Experience Requirements:
Minimum of 1 to 3 years’ experience in regulated industry (related experience may be considered)
Other Requirements:
Proficient in Microsoft Office, Adobe
Strong verbal, written, organizational, time management and interpersonal skills
Flexible and have an entrepreneurial mindset
Responsibilities:
Overall coordination of controlled documentation and managing the change order process
Administer trainings and follow through on completion
Facilitate the corrective action process and implementation of actions
Support external audits, including notified body, FDA, and customer audits
Schedule and perform internal audits, create audit plans and reports
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Measurement Success Coordinator
Streamline podcast advertising with automated ad verification, competitive intelligence, and pixel-based attribution for brands, agencies, and publishers.
Benefits:
Medical, dental, and vision coverage
Company-subsidized family coverage
Home office improvement reimbursement up to $500 per year
Company laptop and external monitor
20 PTO days
Education Requirements:
Bachelor’s degree
Experience Requirements:
2–4 years of experience in a related role
Comfortable working in Excel and Google Sheets, including using formulas
Strong attention to detail and follow-through
Other Requirements:
Clear written and verbal communication skills
Ability to manage multiple tasks and accounts at once
Comfortable troubleshooting issues and asking questions when something looks off
Responsibilities:
Be responsive to client support requests via email and support channels
Set up and maintain measurement for campaigns
Monitor campaigns for alerts, exceptions, and data inconsistencies
Troubleshoot issues and help resolve them
Support Measurement Success Managers with day-to-day measurement
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Measurement Success Manager
Streamline podcast advertising with automated ad verification, competitive intelligence, and pixel-based attribution for brands, agencies, and publishers.
Benefits:
Medical, dental, and vision coverage
Company-subsidized family coverage
Home office improvement reimbursement up to $500 per year
Company laptop and external monitor
20 PTO days
Education Requirements:
Bachelor’s degree
Experience Requirements:
2–5 years of experience in a similar role
Strong command of Excel and Google Sheets formulas
Other Requirements:
Curiosity, clear communication, and a detail-oriented work style
Ability to troubleshoot issues and stay organized across multiple accounts
Responsibilities:
Respond to client questions through email and support channels
Set up measurement for campaigns across advertisers, agencies, and publishers
Monitor performance and troubleshoot issues before they affect reporting
Lead Zoom trainings to help clients navigate the platform
Build spreadsheets that simplify complex datasets
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Quality Assurance Analyst
Streamline podcast advertising with automated ad verification, competitive intelligence, and pixel-based attribution for brands, agencies, and publishers.
Benefits:
Flexible schedule
It's totally ok to listen to podcasts at work
Education Requirements:
Bachelors or associates degree (preferred)
High school diploma (required)
Experience Requirements:
You pay very close attention to detail
Other Requirements:
Native or fluent English speaker
Proficiency in German, Spanish, and/or French a plus
You’re available for 15-30 hours per week
Responsibilities:
Perform regular quality checks on data
Review and clean up output from our machine learning platform
Support the operations/customer success teams with various projects
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Client Delivery Lead
Empower borrowers to resolve loan tasks via automated self-service, reducing operational costs for banks while handling modifications, fees, and payoff quotes.
Benefits:
Flexible PTO
Work From Home
Medical, Dental and Vision Plans
401 (k)
Health Spending Account
Experience Requirements:
2-4 years of loan servicing experience
Experience with core banking systems (JH Symitar, Fiserv DNA, etc.)
Experience with software/systems implementations preferred
Credit union industry background preferred
Other Requirements:
Proficiency in process mapping
Familiarity with project management tools (Jira, Monday, Asana)
Strong communication skills
Organized, detail-oriented, and good judgment
Responsibilities:
Implement Constant's out-of-the-box loan servicing workflows
Map client processes and identify configuration needs
Document client-specific business rules
Manage 5-7 concurrent client implementations
Serve as day-to-day client contact
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Partner Operations Manager
Deliver petascale-class AI inference with 50% less power consumption than leading GPUs using purpose-built chiplet hardware for hyperscale data center workloads.
Experience Requirements:
5+ years of B2B partnership, channel management, or alliance related experience
Other Requirements:
Understanding of IT, semiconductor, cloud, AI, or data center industries
Basic business understanding of partner contracts, collaboration structures, and revenue models
Basic understanding of server hardware components and manufacturing processes
Business-level English communication skills
Responsibilities:
Lifecycle management from partner onboarding to enablement programs and performance management
Management of partner sales pipeline and business performance analysis
Execution of GTM strategy through collaboration with partner organizations
Establishment of purchase strategies for AI servers and hardware components
Cost optimization and establishment of supply systems with server production partners
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Product Operations Analyst - L2
Optimize retail media spend and dominate the digital shelf with AI-powered automation across Amazon, Walmart, and 1,450+ retailers for consumer brands.
Education Requirements:
Bachelor’s degree in computer science or equivalent
Experience Requirements:
1-2 years of relevant work experience
Experienced as an analyst or working with an e-commerce organisation
Other Requirements:
Knowledge of retail branding, product mapping & taxonomy metrics
Strong knowledge of Google spreadsheet and MS Excel (Vlookup, Advance formulae)
Must be able to prioritise and handle multiple tasks
Excellent Verbal and written communication skills
Good to have: any computer language background (html, css, sql, etc)
Responsibilities:
Completing tickets by client and follow-up to get them resolved
Onboarding customers to the portal using CRM and ensuring the quality of data
Analysing ecommerce retailer websites to collect /gather data for business release
Partner with other teams to develop & release UI instances according to the client demand
Perform UAT on the UI and work with customer success team to resolve the UI issues
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Chief of Staff
Accelerate carbon removal and environmental monitoring by leveraging AI trained on terabytes of satellite data to provide deep insights into the natural world.
Education Requirements:
Bachelor’s degree
MBA preferred but not required
Experience Requirements:
5+ years of experience in tech, VC, consulting, finance, or operations in a high growth startup environment
Other Requirements:
Scrappy, get shit done mentality
Willingness to coach and be coached
Responsibilities:
Commercial Strategy Development
Operational Excellence and Performance Monitoring
Team Building and Management
Stakeholder Management and Fundraising
Oversee project budgets and finances
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Chief of Staff
Accelerate carbon removal and environmental monitoring by leveraging AI trained on terabytes of satellite data to provide deep insights into the natural world.
Education Requirements:
Bachelor’s degree
MBA preferred but not required
Experience Requirements:
5+ years of experience in tech, VC, consulting, finance, or operations in a high growth startup environment
Other Requirements:
Scrappy, get shit done mentality
Willingness to coach and be coached
Responsibilities:
Commercial Strategy Development
Operational Excellence and Performance Monitoring
Team Building and Management
Stakeholder Management and Fundraising
Oversee project budgets and finances
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Support Engineer
Automate repetitive manual workflows and content moderation with robust AI virtual agents designed for insurers and marketplaces with zero engineering effort.
Benefits:
Flexible hours and location
Competitive salary and equity package
Occupational pension
Generous paid parental leave
Generous paid sick leave
Experience Requirements:
Experience supporting live production systems, including debugging and troubleshooting issues across the stack
Confident writing production code in Python
Experience with incident triage and response, and post-mortem processes
Proactive and autonomous approach to problem solving
Clear communication in written documentation and coordinating with colleagues
Other Requirements:
Collaborative and operationally minded
Ability to stay calm under pressure
Willingness to learn and grow with the company
Participate in our 24/7 on-call rotation
Interest in building innovative solutions in a startup environment
Responsibilities:
Triage and resolve technical issues raised by customers and internal teams
Lead or contribute to post-mortems for service level agreement breaches
Operate the AI decision engine to improve automation accuracy
Update customer workflows when requirements change
Contribute to internal tooling and automation for efficiency
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Healthcare Content Program Lead
Optimize healthcare payment accuracy and reduce administrative waste with AI-assisted payment integrity solutions designed for health insurance plans and payers.
Education Requirements:
Bachelor’s degree in healthcare administration, health information management, nursing, or a related healthcare field.
Experience Requirements:
Active AAPC Certified Professional Coder (CPC) credential required.
Minimum of five (5) years of experience working with medical claims, coding, billing, reimbursement methodologies, or payment integrity.
Experience supporting or operationalizing content-based claim edits or payment accuracy programs.
Proven ability to independently lead customer meetings and translate detailed claim behavior into clear, actionable insights.
Strong analytical skills with the ability to identify trends, assess performance, and recommend improvements.
Other Requirements:
Applicants must already be legally authorized to work in the U.S.
Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.
Responsibilities:
Serve as the primary consultative lead for customers operating Lyric’s Emergency Department content program.
Lead recurring customer meetings and operational reviews to explain program logic and assess performance trends.
Collaborate with and support Go-To-Market and solution design teams during the sales process.
Monitor edit performance, quality, and outcomes over time, identifying trends and opportunities for improvement.
Contribute to the research, design, and development of new content-based leveling and assessment programs.
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Sr. Payment Integrity Specialist - Data Mining
Optimize healthcare payment accuracy and reduce administrative waste with AI-assisted payment integrity solutions designed for health insurance plans and payers.
Experience Requirements:
Minimum of eight (8) years of combined experience in healthcare (claims processing, fraud detection, etc.).
Minimum of eight (8) years experience auditing medical claims to identify improper payments.
Advanced proficiency with Excel and comfort working with large data sets.
Working knowledge of medical billing codes including CPT, ICD-10-PCS, ICD-10-CM, HCPCS, and NDC.
Experience in various claim payment methodologies for professional, facility, and ancillary providers.
Other Requirements:
Applicants must already be legally authorized to work in the U.S.
Ability to maintain confidentiality and comply with HIPAA and data security standards.
Responsibilities:
Review, prioritize, and independently work assigned Data Mining leads to determine verification steps.
Investigate and validate payment terms using internal systems, payer portals, and contracts.
Reconcile discrepancies across sources and drive cases to a clear, audit-ready determination.
Serve as a Data Mining Subject Matter Expert, providing mentoring and coaching to specialists.
Identify and solve problems by surfacing errors and overpayments and documenting root causes.
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Payment Integrity Analyst - Data Mining
Optimize healthcare payment accuracy and reduce administrative waste with AI-assisted payment integrity solutions designed for health insurance plans and payers.
Experience Requirements:
Minimum of one (1) year of combined experience in healthcare (health insurance, claims processing, etc.).
Minimum of one (1) year experience auditing medical claims to identify improper payments.
Minimum of one (1) year of experience performing data analytics with large data sets.
Minimum of one (1) year of experience in medical billing codes (CPT, ICD-10, HCPCS, etc.).
Other Requirements:
Applicants must already be legally authorized to work in the U.S.
Ability to maintain confidentiality and comply with HIPAA and data security standards.
Responsibilities:
Review and work assigned Data Mining leads to determine verification steps and next actions.
Investigate and validate payment terms using internal systems and payer portals.
Create clear, detailed, and accurate case notes capturing verification steps and outcomes.
Track outcomes and error categories to identify root causes of recurring issues.
Reconcile discrepancies across eligibility feeds, member data, and claim history.
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Payment Integrity Manager
Optimize healthcare payment accuracy and reduce administrative waste with AI-assisted payment integrity solutions designed for health insurance plans and payers.
Education Requirements:
Active, unrestricted Registered Nurse license
Bachelor’s degree or equivalent experience
Experience Requirements:
Three or more years of clinical experience in an acute, ambulatory, or procedural care setting.
Five or more years of experience in healthcare payment integrity, clinical coding review, or auditing.
Demonstrated experience leading, coaching, and developing clinical or coding review staff.
Proven ability to set performance expectations and provide feedback in a production environment.
Strong knowledge of professional, facility, and ancillary coding methodologies.
Other Requirements:
Ability to travel up to 20 percent, including internationally.
Applicants must already be legally authorized to work in the U.S.
Responsibilities:
Develop and operate coding review workflows across pre-pay and post-pay programs.
Perform claim review directly to support volume and validate workflows.
Oversee daily review execution, including work allocation and issue resolution.
Develop and maintain the coding review training program.
Build and manage the Coding Review Team, including hiring and performance management.
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Office Team Assistant - Workingstudent
Protect financial institutions from money laundering and fraud with explainable AI that reduces false positives by 50% and automates complex investigations.
Benefits:
Culture of mutual trust
Professional growth opportunities
Support and passion environment
Make a difference in the world
Education Requirements:
Currently enrolled in a bachelor’s or master’s programme (e.g. business administration, office management, or a related field)
Experience Requirements:
Comfortable using standard office tools (e.g. Microsoft Office or Google Workspace)
Fluent in English
German at B1 level or above is a plus
Other Requirements:
Strong organisational skills
Reliable, proactive, and able to manage multiple small tasks effectively
Hands-on mindset and willingness to learn
Responsibilities:
Support the day-to-day organisation of the office
Assist with managing office supplies, equipment, and meeting rooms
Coordinate office maintenance, repairs, and service requests
Assist teams with scheduling, meeting coordination, and travel arrangements
Support the organisation of team events, workshops, and off-site meetings
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Revenue Operations Manager
Uncover hidden legal violations and build high-impact litigation pipelines with AI-powered case discovery, data-backed risk assessment, and vetted plaintiff intake.
Benefits:
Medical, Dental & Vision insurance for you and your dependents
$150 weekly Grubhub credit for lunches
Unlimited paid time off policy
Hybrid work model - onsite 3 days/week
Bonus incentive plan and stock option plan
Experience Requirements:
4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Commercial Analytics within a startup B2B SaaS company
Proven ownership of end-to-end revenue lifecycle processes
Experience designing and enforcing commercial governance frameworks
Hands-on expertise with CRM ecosystems (Salesforce and/or HubSpot)
Experience leading cross-functional initiatives involving Sales, Marketing, Customer Success, and Finance
Other Requirements:
Strong analytical and systems thinking capabilities
Executive communication skills
High ownership mindset
Experience with working directly with Revenue managers and executive stakeholders
Advantage: Hands-on programming experience with Python or JavaScript
Responsibilities:
Own and evolve the company’s Revenue Operating Model
Shape commercial strategy and execution through GTM planning and forecasting
Translate stakeholder needs into technical product specifications and implementations
Embed AI-driven enrichment and intelligent automation into core business processes
Design and optimize scalable lifecycle processes across the full commercial journey
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RevOps Specialist
Automate property surveys and content inventory in minutes using AI-powered video scanning to reduce costs for moving companies and insurance professionals.
Benefits:
100% Employer Covered Health Care Plan
Retirement Plan (401k with 4% company match)
Paid Time Off (Unlimited Flex PTO)
Parental Leave for both caregivers
Stock Option Plan
Experience Requirements:
3–5 years of experience in Revenue Operations, Sales Operations, or Business Operations
Experience in a SaaS or high-growth tech company
Other Requirements:
Proficiency with HubSpot
Familiarity with automation, sequencing, and reporting tools
Strong analytical and problem-solving skills
Exceptional communication skills
Responsibilities:
Partner with Sales and CS to improve operational efficiency
Own key systems and tools (HubSpot, Apollo)
Analyze revenue performance metrics
Calculate commissions
Assist with contract submission
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Project Manager
Optimize CPG retail operations with real-time shelf intelligence and AI agents that automate inventory tracking, sales analysis, and field execution strategies.
Education Requirements:
PMP or equivalent certification is a plus.
Experience Requirements:
3+ years in project management, customer onboarding, or implementation (SaaS preferred).
Other Requirements:
Experience working with customer-facing technical teams.
Familiarity with tools like Asana, ClickUp, Notion, or Monday.com.
Excellent written and verbal communication skills.
Based in or with availability in LATAM time zones.
Responsibilities:
Own onboarding and implementation timelines for strategic accounts.
Coordinate deliverables across Customer Success, Product, and Engineering teams.
Run weekly project check-ins with internal and customer stakeholders.
Track and report progress against project milestones and KPIs.
Proactively identify and escalate risks or blockers to delivery.
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