AI Jobs

Benefits:

• Flexible hours and location

• Competitive salary and equity package

• Occupational pension

• Generous paid parental leave

• Generous paid sick leave

Experience Requirements:

• Experience supporting live production systems, including debugging and troubleshooting issues across the stack

• Confident writing production code in Python

• Experience with incident triage and response, and post-mortem processes

• Proactive and autonomous approach to problem solving

• Clear communication in written documentation and coordinating with colleagues

Other Requirements:

• Collaborative and operationally minded

• Ability to stay calm under pressure

• Willingness to learn and grow with the company

• Participate in our 24/7 on-call rotation

• Interest in building innovative solutions in a startup environment

Responsibilities:

• Triage and resolve technical issues raised by customers and internal teams

• Lead or contribute to post-mortems for service level agreement breaches

• Operate the AI decision engine to improve automation accuracy

• Update customer workflows when requirements change

• Contribute to internal tooling and automation for efficiency

Education Requirements:

• Bachelor’s degree in healthcare administration, health information management, nursing, or a related healthcare field.

Experience Requirements:

• Active AAPC Certified Professional Coder (CPC) credential required.

• Minimum of five (5) years of experience working with medical claims, coding, billing, reimbursement methodologies, or payment integrity.

• Experience supporting or operationalizing content-based claim edits or payment accuracy programs.

• Proven ability to independently lead customer meetings and translate detailed claim behavior into clear, actionable insights.

• Strong analytical skills with the ability to identify trends, assess performance, and recommend improvements.

Other Requirements:

• Applicants must already be legally authorized to work in the U.S.

• Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.

Responsibilities:

• Serve as the primary consultative lead for customers operating Lyric’s Emergency Department content program.

• Lead recurring customer meetings and operational reviews to explain program logic and assess performance trends.

• Collaborate with and support Go-To-Market and solution design teams during the sales process.

• Monitor edit performance, quality, and outcomes over time, identifying trends and opportunities for improvement.

• Contribute to the research, design, and development of new content-based leveling and assessment programs.

Experience Requirements:

• Minimum of eight (8) years of combined experience in healthcare (claims processing, fraud detection, etc.).

• Minimum of eight (8) years experience auditing medical claims to identify improper payments.

• Advanced proficiency with Excel and comfort working with large data sets.

• Working knowledge of medical billing codes including CPT, ICD-10-PCS, ICD-10-CM, HCPCS, and NDC.

• Experience in various claim payment methodologies for professional, facility, and ancillary providers.

Other Requirements:

• Applicants must already be legally authorized to work in the U.S.

• Ability to maintain confidentiality and comply with HIPAA and data security standards.

Responsibilities:

• Review, prioritize, and independently work assigned Data Mining leads to determine verification steps.

• Investigate and validate payment terms using internal systems, payer portals, and contracts.

• Reconcile discrepancies across sources and drive cases to a clear, audit-ready determination.

• Serve as a Data Mining Subject Matter Expert, providing mentoring and coaching to specialists.

• Identify and solve problems by surfacing errors and overpayments and documenting root causes.

Experience Requirements:

• Minimum of one (1) year of combined experience in healthcare (health insurance, claims processing, etc.).

• Minimum of one (1) year experience auditing medical claims to identify improper payments.

• Minimum of one (1) year of experience performing data analytics with large data sets.

• Minimum of one (1) year of experience in medical billing codes (CPT, ICD-10, HCPCS, etc.).

Other Requirements:

• Applicants must already be legally authorized to work in the U.S.

• Ability to maintain confidentiality and comply with HIPAA and data security standards.

Responsibilities:

• Review and work assigned Data Mining leads to determine verification steps and next actions.

• Investigate and validate payment terms using internal systems and payer portals.

• Create clear, detailed, and accurate case notes capturing verification steps and outcomes.

• Track outcomes and error categories to identify root causes of recurring issues.

• Reconcile discrepancies across eligibility feeds, member data, and claim history.

Education Requirements:

• Active, unrestricted Registered Nurse license

• Bachelor’s degree or equivalent experience

Experience Requirements:

• Three or more years of clinical experience in an acute, ambulatory, or procedural care setting.

• Five or more years of experience in healthcare payment integrity, clinical coding review, or auditing.

• Demonstrated experience leading, coaching, and developing clinical or coding review staff.

• Proven ability to set performance expectations and provide feedback in a production environment.

• Strong knowledge of professional, facility, and ancillary coding methodologies.

Other Requirements:

• Ability to travel up to 20 percent, including internationally.

• Applicants must already be legally authorized to work in the U.S.

Responsibilities:

• Develop and operate coding review workflows across pre-pay and post-pay programs.

• Perform claim review directly to support volume and validate workflows.

• Oversee daily review execution, including work allocation and issue resolution.

• Develop and maintain the coding review training program.

• Build and manage the Coding Review Team, including hiring and performance management.

Benefits:

• Culture of mutual trust

• Professional growth opportunities

• Support and passion environment

• Make a difference in the world

Education Requirements:

• Currently enrolled in a bachelor’s or master’s programme (e.g. business administration, office management, or a related field)

Experience Requirements:

• Comfortable using standard office tools (e.g. Microsoft Office or Google Workspace)

• Fluent in English

• German at B1 level or above is a plus

Other Requirements:

• Strong organisational skills

• Reliable, proactive, and able to manage multiple small tasks effectively

• Hands-on mindset and willingness to learn

Responsibilities:

• Support the day-to-day organisation of the office

• Assist with managing office supplies, equipment, and meeting rooms

• Coordinate office maintenance, repairs, and service requests

• Assist teams with scheduling, meeting coordination, and travel arrangements

• Support the organisation of team events, workshops, and off-site meetings

Benefits:

• Medical, Dental & Vision insurance for you and your dependents

• $150 weekly Grubhub credit for lunches

• Unlimited paid time off policy

• Hybrid work model - onsite 3 days/week

• Bonus incentive plan and stock option plan

Experience Requirements:

• 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or Commercial Analytics within a startup B2B SaaS company

• Proven ownership of end-to-end revenue lifecycle processes

• Experience designing and enforcing commercial governance frameworks

• Hands-on expertise with CRM ecosystems (Salesforce and/or HubSpot)

• Experience leading cross-functional initiatives involving Sales, Marketing, Customer Success, and Finance

Other Requirements:

• Strong analytical and systems thinking capabilities

• Executive communication skills

• High ownership mindset

• Experience with working directly with Revenue managers and executive stakeholders

• Advantage: Hands-on programming experience with Python or JavaScript

Responsibilities:

• Own and evolve the company’s Revenue Operating Model

• Shape commercial strategy and execution through GTM planning and forecasting

• Translate stakeholder needs into technical product specifications and implementations

• Embed AI-driven enrichment and intelligent automation into core business processes

• Design and optimize scalable lifecycle processes across the full commercial journey

Benefits:

• 100% Employer Covered Health Care Plan

• Retirement Plan (401k with 4% company match)

• Paid Time Off (Unlimited Flex PTO)

• Parental Leave for both caregivers

• Stock Option Plan

Experience Requirements:

• 3–5 years of experience in Revenue Operations, Sales Operations, or Business Operations

• Experience in a SaaS or high-growth tech company

Other Requirements:

• Proficiency with HubSpot

• Familiarity with automation, sequencing, and reporting tools

• Strong analytical and problem-solving skills

• Exceptional communication skills

Responsibilities:

• Partner with Sales and CS to improve operational efficiency

• Own key systems and tools (HubSpot, Apollo)

• Analyze revenue performance metrics

• Calculate commissions

• Assist with contract submission

Education Requirements:

• PMP or equivalent certification is a plus.

Experience Requirements:

• 3+ years in project management, customer onboarding, or implementation (SaaS preferred).

Other Requirements:

• Experience working with customer-facing technical teams.

• Familiarity with tools like Asana, ClickUp, Notion, or Monday.com.

• Excellent written and verbal communication skills.

• Based in or with availability in LATAM time zones.

Responsibilities:

• Own onboarding and implementation timelines for strategic accounts.

• Coordinate deliverables across Customer Success, Product, and Engineering teams.

• Run weekly project check-ins with internal and customer stakeholders.

• Track and report progress against project milestones and KPIs.

• Proactively identify and escalate risks or blockers to delivery.

Education Requirements:

• PMP or equivalent certification is a plus.

Experience Requirements:

• 3+ years in project management, customer onboarding, or implementation (SaaS preferred).

Other Requirements:

• Experience working with customer-facing technical teams.

• Familiarity with tools like Asana, ClickUp, Notion, or Monday.com.

• Excellent written and verbal communication skills.

• Based in or with availability in Middle East time zones.

Responsibilities:

• Own onboarding and implementation timelines for strategic accounts.

• Coordinate deliverables across Customer Success, Product, and Engineering teams.

• Run weekly project check-ins with internal and customer stakeholders.

• Track and report progress against project milestones and KPIs.

• Proactively identify and escalate risks or blockers to delivery.

Experience Requirements:

• 8+ years of experience in Customer Success, Account Management, or Client Services.

• 3+ years in a leadership role managing CS teams in a B2B SaaS environment.

Other Requirements:

• Proficiency in CS platforms like Gainsight, Salesforce, or similar.

• Strong executive presence and ability to influence at all levels.

• Familiarity with AI/ML or data-centric technologies is a strong plus.

Responsibilities:

• Lead, coach, and grow a high-performing Customer Success team.

• Define and operationalize customer lifecycle strategies that drive engagement, satisfaction, and renewal.

• Establish clear KPIs and reporting structures to track customer health and team effectiveness.

• Build trusted relationships with key accounts and executive stakeholders.

• Act as a strategic partner to Product and Engineering to surface insights.

Benefits:

• Employee wellbeing and experience initiatives

• Company events

• Happy hours

• Gifts

• SWAG

Experience Requirements:

• 2+ years of proven experience as an Office Manager

• Hands-on involvement in employee experience and wellbeing

• Global experience supporting employees or initiatives across multiple locations

Other Requirements:

• Fluent English (written and verbal)

• Strong organizational and multitasking skills

• High service orientation

• Excellent interpersonal and communication skills

• Ability to work independently

Responsibilities:

• Serve as the face of the office by welcoming visitors

• Oversee day-to-day office operations

• Manage employee welfare and wellbeing initiatives

• Lead and support global employee experience activities

• Manage the CEO’s calendar

Benefits:

• Medical/dental/vision

• Company-sponsored life insurance

• 401(k) plan

• Early-stage equity

• Unlimited PTO

Experience Requirements:

• 5+ years of hands-on mechanical and electrical assembly experience

• Experience in a production, manufacturing, or assembly team lead or supervisor role

• Experience working with MES and WMS systems or similar process-driven tools

Other Requirements:

• Willingness to spend ~3 months in Snow Hill, NC

• Passion for robotics or electric vehicles

• Excellent team leadership and communication skills

Responsibilities:

• Lead daily production operations and supervise assembly team

• Execute and continuously improve standardized build processes

• Maintain and utilize MES and WMS to manage build flow and materials

• Train and mentor production team members on assembly techniques

• Partner with engineering and supply chain for process improvements

Education Requirements:

• Bachelor’s degree or equivalent in engineering / information systems / computer applications or equivalent

Experience Requirements:

• 5-6 years of experience

• 3-4 years+ of relevant experience in external customer-facing SaaS project implementation programs

Other Requirements:

• Working knowledge of enterprise SaaS applications, deployment methodologies, RestAPI integration approaches

• Understanding and analyzing Customer Business Processes / Requirements

• Experience in Project and program management practices and methodologies

• Excellent interpersonal, presentation, professional writing and communication skills

• Past experience in the Cybersecurity/Identity Access Management domain will be a plus

Responsibilities:

• To drive requirement gathering workshops to understand the client’s environment and how the proposed solution intends to address the pain areas

• Implement customer-relevant configurations in various OLOID solutions and to establish linkages to multiple line-of-business applications

• To maintain Program Management control & oversight on large deployments

• Monitor and analyze system logs, performance metrics, and alerts to proactively identify and resolve system issues

• Collaborate with product and infrastructure teams to ensure seamless integration and optimal performance of the deployed solution

Other Requirements:

• Research and compiling data skills

• Proactive attitude

Responsibilities:

• Research, compile data and compose correspondence

• Provide admin assistant support to global central labs

• Take initiative in providing back-up support materials for manager

• Handling QC review to support labs

• Maintain database or track departmental information

Education Requirements:

• Bachelor's Degree in Science or related field

Experience Requirements:

• Minimum 2 years clinical/research industry experience

• 1 year project management/set up experience

Other Requirements:

• Strong interpersonal skills

• Computer proficiency with Microsoft Office

• Knowledge of Project Management processes

• Accuracy and attention to detail

Responsibilities:

• Manage the process of designing and launching clinical research studies

• Develop database design requirements and configuration

• Collaborate with colleagues on project timelines and issues

• Manage action/issues logs, status sheets, and timelines

• Communicate set-up activities with clients and internal customers

Benefits:

• Mentoring

• Freedom and responsibility

• Personal development budget

• Meal allowance

• Sporting activities

Education Requirements:

• Hochschulabschluss in einem relevanten Fachgebiet

Experience Requirements:

• 3-4 Jahre Erfahrung im Customer Success, Account Management oder Consulting

• Erfahrung im SaaS- oder KI-Umfeld

• Erfolge beim Aufbau von Customer-Success-Prozessen und Strategien

• Verständnis von Adoption- und Retention-Metriken

• Fließende Englisch- und Deutschkenntnisse

Other Requirements:

• Leidenschaft für KI-Automatisierung

• Analytisches Denken

Responsibilities:

• Strategischer Berater für Führungskräfte

• Entwickle Success-Pläne, die Adoption und Kundenwert fördern

• Führe Executive- und Business Reviews durch

• Identifiziere Cross- und Upselling-Möglichkeiten

• Entwickle Playbooks und Best Practices für CSM

Benefits:

• Freiheit und Eigenverantwortung

• Persönliches Entwicklungsbudget

• Verpflegungspauschale

• Sportliche Aktivitäten

• Freibier

Experience Requirements:

• Erfahrung im HR-Bereich (deutschen Kontext)

• Erfahrung in internationalen Arbeitsumfeldern

• Sehr gute Deutsch- und Englischkenntnisse

• Organisationstalent und Detailorientierung

• Selbstständige Arbeitsweise

Other Requirements:

• Teamspirit

• Kommunikationsfähigkeit

• Kenntnis von deutsches Arbeits- und Sozialversicherungsrecht (von Vorteil)

Responsibilities:

• Leitung des HR-Ops-Teams

• Optimierung von HR-Administration Prozessen

• Zentrale Ansprechperson für administrative HR-Themen

• Verantwortung für Onboarding-Prozesse

• Betreuung der Lohnabrechnung und Auslagenerstattung

Benefits:

• Remote-friendly

• Open & transparent

• Idea-friendly

• Customer-centric

Experience Requirements:

• 1-3 years in program or project management roles

• Familiarity with Agile methodologies is a plus

Other Requirements:

• Strong analytical skills with the ability to interpret data

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment

Responsibilities:

• Serve as the primary point of contact for global customers

• Lead cross-functional teams to deliver implementation projects

• Develop, track, and report on customer success metrics

• Collaborate with the CEO to define strategic initiatives

• Identify opportunities for process enhancements

Education Requirements:

• Bachelor’s degree graduate

• Degree in Communications, Business Management, Economics, Marketing, or similar fields

Experience Requirements:

• Previous experience in a similar role or a relevant internship during studies - an advantage

Other Requirements:

• Native-level English - both spoken and written

• Proficient knowledge of Microsoft Office tools (Excel, PowerPoint)

• Social media enthusiast (TikTok, FB creatives, CGI, UGC)

• Design and creative background - an advantage

• PPC or organic marketing knowledge - an advantage

Responsibilities:

• Ownership of all creative and analysis-related projects

• Existing client adjustments based on additional requests

• Feature standardization and taxonomy for clients

• Studying new clients and introductory sessions

• Collect and analyze data from marketing campaigns