Benefits:

• Health / Dental / Vision / Life Insurance

• PTO / Sick / Holiday

• Remote work / Flextime

• Equity / 401k / WFH Stipend

• Bi-annual company offsite retreats

Benefits:

• Healthcare (medical & dental)

• Unlimited PTO

• Equity compensation

Education Requirements:

• 4-year degree from top university

Experience Requirements:

• 1-3 years of experience in investment banking, consulting, or operations at early-stage startups

Other Requirements:

• Early evidence of exceptionalism

• High aptitude & strong work-ethic

• Great interpersonal and communication skills

• Strong, genuine interest in public safety and Aurelian’s work

• Growth mindset

Responsibilities:

• Take business objectives, break them down into constituent parts and execute

• Own and manage complex cross-functional projects

• Research and solve ‘green’ problems that are new to Aurelian

Benefits:

• Paid parental leave

• Office setup

• Co-working allowances

Experience Requirements:

• 5+ years of experience and proven success in similar roles in managing web-based business operations

Other Requirements:

• Intermediate programming skills in Python or a similar programming language

• Effective project management skills coupled with excellent organizational skills

• Strong team orientation and ability to collaborate cross-functionally

• Critical thinking and problem-solving skills

• Understanding of search, digital advertising or e-commerce landscapes

Responsibilities:

• Learn and demonstrate strong command over various internal software systems

• Support partner relationships, engaging with distribution partners and data providers

• Understand search-industry specific ad metrics

• Collaborate with product, user insights, data science and finance stakeholders

Education Requirements:

• Bachelor's degree in a relevant field (Business, Industrial engineering, Economics, etc.) - an advantage

Experience Requirements:

• Strong analytical skills and experience using data to make decisions

• Excellent communication and collaboration skills

• Ability to work independently and prioritize tasks effectively

• Deep interest and understanding of digital advertising, and the CTV ecosystem

• Experience in programmatic ad monetization ecosystem including SSP/DSP platforms and ad servers an advantage

Other Requirements:

• Fluent English, spoken and written - a must

Responsibilities:

• Be responsible for planning and managing programmatic campaigns, display and video on CTV and mobile, including tracking metrics, identifying any issues that may negatively impact performance, and adjusting as necessary

• Optimizing campaigns performance and profitability by analyzing different monetization channels, user behavior, and engagement

• Work closely with the product and engineering teams to implement monetization features

• Analyze market trends and competitor activity to inform monetization strategy

• Monitor and track CTV apps monetization performance, analyzing data and use insights to improve results on our inventory Explore new revenue streams and opportunities

Benefits:

• Unusual, socially conscious projects

• Little bureaucracy

• Travel to exotic places around the world

Experience Requirements:

• Residency in Malawi.

• 5 years of experience working as a paid HDA in Malawian health clinics or communities.

• 3 years of experience working as a supervisor of HDAs.

• Native fluency in both English and Chichewa.

• Patience.

Other Requirements:

• Emotional intelligence and strong face-to-face communications skills.

• Strong knowledge of ScanForm.

• Knows HIV guidelines and the 3-test algorithm by heart.

• Strong logical reasoning and attention to detail.

• Composing field reports and summaries.

• Ability to listen carefully to our clients and communicate their desires accurately back to the team.

• Enthusiasm for improving health care and data management for patients, nurses, and doctors.

• Highly preferred full-time employment of at least 40 hours per week. Promising students with exceptional skills should contribute at least 24 hrs/week.

• Good fluency in English speaking and writing (typing > 35 wpm).

• Critical thinking skills, expressiveness, and team-oriented attitude.

• And you have to care about the work that you do!

Responsibilities:

• Provision of technical support, and assistance to governments with data quality monitoring and evaluation. Identify problems, diagnose causes, and resolve or delegate tickets to appropriate staff.

• Remote technical assistance guided by data, answering phone calls reactively, and also making phone calls pro-actively, to improve data quality

• In-person training and mentorship during regular site supervision nationwide

Benefits:

• Unusual, socially conscious projects

• Little bureaucracy

• Travel to exotic places around the world

Experience Requirements:

• Residency in Malawi, Cameroon, Nigeria, South Africa.

• Experience with field work and coordination of field teams.

• Fluency in multiple languages, including both English and local languages in the country of residence.

• Emotional intelligence and strong face-to-face communications skills.

• Experience and comfort with making public presentations.

Other Requirements:

• High proficiency in speaking, reading, and composing clear and correct English.

• English typing speed of at least 40 words per minute.

• Strong logical reasoning and attention to detail.

• Experience with composing field reports and summaries.

• Experience working with Excel spreadsheets.

• Ability to listen carefully to our clients and communicate their desires accurately back to the team.

• Ability to juggle substantial quantities of facts and figures.

• Enthusiasm for technology and optimization.

• Highly preferred full-time employment of at least 40 hours per week. Promising students with exceptional skills should contribute at least 24 hrs/week.

• Critical thinking skills, expressiveness, and team-oriented attitude.

• And you have to care about the work that you do!

Responsibilities:

• Coordinate the deployment of ScanForm, working with in-country MOH and IP teams to ensure smooth roll-out, including testing, multiple levels of training, distribution, and monitoring and evaluation.

• Use diplomacy to establish good relationships with all parties and diffuse issues as they arise.

• Compose field reports and summaries.

• Identify problems, diagnose causes, and resolve or delegate tickets to appropriate technical staff.

• Liaise with government to support data use and monitoring and evaluation to drive public policy.

Benefits:

• Unusual, socially conscious projects

• Little bureaucracy

• Travel to exotic places around the world

Benefits:

• Competitive salary package and bonus or variable incentive pay depending on role

• Comprehensive medical, dental, vision and life insurance benefits

• Unlimited PTO

• Paid parental leave for eligible employees

• 401(k) match

Education Requirements:

• Bachelor’s degree in business or science with PMP designation preferred

• MBA preferred

Experience Requirements:

• Minimum of 8 years of previous operations experience in a similar roles

• 8+ years’ experience in project management, analytical problem-solving capabilities, previous operational excellence experience and a demonstrated track record of implementing operational improvements

• Experience in fast paced, SaaS companies working with international teams and reports including US, India and Europe

Other Requirements:

• Demonstrated experience managing and leading Sales, Marketing, Customer Success, Business Operations teams and Finance/FP&A teams

• Demonstrated experience and success managing metrics and KPIs in these operation functions, including pipeline generation, conversion rates and win-loss analysis

• Strategic Thinking

• Leadership and Communication

• Results-Oriented

• Industry Knowledge

Responsibilities:

• Drive cross-functional management of Sales, Marketing, Customer Success, Business Operations teams and Finance/FP&A teams

• Institute and drive programs, projects and processes

• Develop, track and improve analytics, metrics, objectives and goals

• Foster a collaborative, high-performance culture, encouraging teamwork and professional growth

• Sales Operations

Education Requirements:

• Master’s degree in a Tech/Finance discipline is a plus

Experience Requirements:

• 4-6 years in solution consulting experience and/or similar capacities

• Experience with Ariba, Procure to Pay, Accounts Payable or other P2P solutions preferred

• Excellent written and verbal communications skills

• Proven background selling enterprise business software

Other Requirements:

• Strong balance of sales, business and technical skills

Responsibilities:

• Develop deep expertise of AppZen products and services

• Create compelling demonstrations, presentations and business value documents

• Identify and resolve critical business issues

• Take technical ownership of the entire sales cycle

• Assist the AE with qualification and discovery steps in sales cycle

Benefits:

• Flexibility to work anywhere in Mexico

• Flexible Vacation Policy

• Orum Days Off (1st Friday of every month, Holiday Break at the end of the year, and many additional observed holidays)

• 100% coverage for employees and dependents for healthcare, dental, and vision insurance plans

• Parental leave

Experience Requirements:

• 2+ years of experience in Technical Support

Responsibilities:

• Efficiently operate a high-volume, multi-channel ticket queue, handling complex cases that may take a month or more to resolve.

• Serve as an escalation point for intricate support requests, troubleshooting complex integrations and sophisticated software setups.

• Build cross-functional relationships and apply advanced time management skills to achieve Key Performance Indicators.

• Provide holistic solutions to fully resolve support requests, anticipating downstream impacts for seamless, world-class customer support.

• Master Orum’s product suite and its integrated technologies, becoming a go-to resource for both customers and internal teams.

Education Requirements:

• Proven experience in transcription, preferably in a technical or data-driven environment

Other Requirements:

• Excellent listening skills and a keen eye for detail

• Fast and accurate typing skills

• Proficiency in English

• Familiarity with transcription software and tools

• Ability to meet deadlines and manage time effectively

• Willingness to adapt to new transcription guidelines and procedures

Responsibilities:

• Transcription

• Editing and Proofreading

• Data Management

• Quality Assurance

• Collaboration

Benefits:

• Competitive Salary

• Professional Development

• Supportive Environment

• Health and Wellness

• Flexible Working

Education Requirements:

• Bachelor's degree in Business Administration, Data Science, Computer Science, or a related field

Experience Requirements:

• Proven experience as a Business Analyst, preferably in the AI or data analytics industry

Other Requirements:

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Proficiency in data analysis tools and software (e.g., Excel, SQL, Python)

• Ability to manage multiple projects and meet deadlines

• Attention to detail and commitment to quality

Responsibilities:

• Requirements Gathering and Analysis

• Project Management

• Data Analysis and Reporting

• Client Communication

• Continuous Improvement

Benefits:

• Hands-on experience in a dynamic and innovative AI company

• Opportunity to work with industry experts and gain valuable insights into AI and machine learning

• Professional development and learning opportunities

• A collaborative and inclusive work environment

• Potential for full-time employment upon successful completion of the internship

Education Requirements:

• Currently pursuing or recently completed a degree in Human Resources, Education, Psychology, or a related field

Other Requirements:

• Strong interest in AI, machine learning, and data science

• Excellent communication and interpersonal skills

• Proficiency in MS Office Suite (Word, Excel, PowerPoint)

• Ability to work independently and as part of a team

• Strong organizational skills and attention to detail

Responsibilities:

• Assist in the design, development, and delivery of training programs and materials

• Collaborate with various departments to identify training needs and develop appropriate solutions

• Support the creation of e-learning modules, workshops, and seminars

• Participate in the evaluation and assessment of training programs to ensure effectiveness

• Help manage and maintain the training database and records

Benefits:

• Competitive Salary

• Professional Development

• Supportive Environment

• Health and Wellness

• Flexible Working

Education Requirements:

• High school diploma or equivalent

Experience Requirements:

• Proven experience as an office assistant, administrative assistant, or in another relevant administrative role

Other Requirements:

• Proficiency in MS Office (MS Excel and MS Word, in particular)

• Excellent time management skills and ability to prioritize tasks

• Attention to detail and problem-solving skills

• Excellent written and verbal communication skills

• Strong organizational and planning skills

Responsibilities:

• Administrative Support

• Office Organization and Efficiency

• Communication and Coordination

• Data Entry and Record Keeping

• Assistance to Management

Benefits:

• Competitive Salary

• Professional Development

• Supportive Environment

• Health and Wellness

• Flexible Working

Education Requirements:

• Bachelor’s degree in Business Administration, Project Management, or a related field

Experience Requirements:

• Prior experience in project administration or a related role is preferred

Other Requirements:

• Proficiency in project management tools and software

• Excellent written and verbal communication skills

• Strong organizational and multitasking abilities, with attention to detail

Responsibilities:

• Project Coordination

• Progress Monitoring

• Documentation Management

• Client Communication

• Administrative Support

Experience Requirements:

• 5+ years of experience in a Customer Success or Account Manager role

• Customer/Shopper Insights, Category Management, Analytics experience in a CPG or Retailer preferred

• Experience working in a fast-growing startup and technology environment, specifically in B2B SaaS data/analytics and CPG

• Proven track record of being able to successfully onboard and support customers with new data sets, platforms, or technologies

• Demonstrated ability to build lasting relationships, deliver high customer satisfaction, and build loyalty based on mutual value creation

Other Requirements:

• Strong presentation skills, experience preparing for in person presentations often with multiple stakeholders

• Empathy to truly understand customer problems and needs and work internally and externally to address customer needs

• Curiosity, creativity, patience, and an entrepreneurial mindset are critical to success in this role.

• High accountability, integrity, and attention to detail

• Excellent verbal and written communication skills

• Familiarity with common CPG and Retail industry data sets - NielsenIQ, Circana, Luminate, 84.51, Numerator, Mintel, etc

Responsibilities:

• Build strategic relationships with CPG and Retail companies

• Lead post-sale and sustain engagements with clients and ensure they derive as much value as possible from our technology and capabilities

• Proactively identify and solve client problems, and identify new opportunities where Harmonya can address with our clients

• Serve as a trusted partner to clients externally and be your client’s advocate internally to help us achieve our goal of developing long lasting and collaborative relationships

• Collaborate with our network of partners to provide the best possible experience to our clients as they onboard and operationalize our capabilities

Education Requirements:

• Bachelor’s degree in Business, Marketing, or a related field; MBA preferred

Experience Requirements:

• 7+ years of experience in customer success, account management, or a related field within the SaaS industry

Other Requirements:

• Proven track record of leading a customer success team

• Strong understanding of AI and SaaS product ecosystems

• Excellent communication and interpersonal skills

• Analytical mindset

Responsibilities:

• Develop and execute a customer success strategy

• Lead, mentor, and grow the Customer Success team

• Foster strong relationships with customers

• Implement best practices for customer onboarding

• Monitor customer health metrics

Education Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field

Experience Requirements:

• 5+ years of experience in administrative management

Other Requirements:

• Strong organizational and multitasking skills

• Excellent communication and interpersonal abilities

• Proficiency with office management software and tools

• Experience in a tech or AI company (a plus)

Responsibilities:

• Oversee and manage the day-to-day administrative operations

• Organize office procedures

• Manage administrative staff

• Ensure efficient and effective administrative support

Benefits:

• Flexible, parent-friendly culture

• Beautiful office

• Casa Granola (Majorca team house)

• Private health insurance

• Above-market compensation

Experience Requirements:

• 3-7 years of relevant customer support experience

Other Requirements:

• Strong problem-solving skills

• Technical proficiency

• Experience with support ticketing systems and knowledge base management

• Experience with QA processes

Responsibilities:

• Deliver technical and product support

• Develop support processes and documentation

• Drive self-resolution

• Maintain help centre

• Collaborate with product and engineering teams

Benefits:

• Competitive salary based on location and experience

• 30 holidays

• Allowance for office equipment

• Global travel allowance for company meetups (travel on company’s budget)

• Hardware allowance

Experience Requirements:

• 2-8 years experience in customer support related roles

Other Requirements:

• strong communicator in English

• has worked for a product driven software company

• Startup or scaleup experience preferable

Responsibilities:

• Providing customer support through Intercom

• Sharing customer feedback with the product team

• Writing help articles

• Maintaining and improving help articles

• Structuring and improving the customer support function