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ClickPost

Customer Support Analyst

ClickPost is an all-in-one logistics platform using data-driven intelligence for enhanced post-purchase customer experiences.

operationsonsiteBengaluru, INfull-time

Benefits:

  • Competitive salary package with performance-based bonuses

  • Comprehensive health insurance coverage for you and your dependents

  • Continuous learning and professional development opportunities

  • Employee assistance program for mental health and well-being support

  • Supportive and inclusive work culture promoting diversity and collaboration

Experience Requirements:

  • 2+ years of experience in a customer support role, preferably in a B2B SaaS environment

Other Requirements:

  • Technical knowledge of APIs

  • Basic understanding of HTML and web technologies

  • Experience using customer support platforms like Zendesk, Freshdesk

  • Strong problem-solving skills

  • Excellent verbal and written communication skills

  • Ability to multitask and manage time effectively

Responsibilities:

  • Manage customer inquiries through various support channels

  • Diagnose and troubleshoot customer issues

  • Assist customers in integrating Clickpost’s platform

  • Document and log customer interactions

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T4 Strategy & Advisory

Strategy Engagement Manager

T4 Strategy & Advisory provides data-driven growth strategy and commercial due diligence consulting services to startups, SMBs, enterprises, and private equity firms.

operationsremotefull-time

Benefits:

  • Professional coaching

  • Robust training & development

  • Competitive compensation packages

  • Full benefits package

  • Work-from-anywhere with the technology you need

Experience Requirements:

  • 2-5 years of experience

  • Private Equity Due Diligence experience

Other Requirements:

  • Jack or Jill-of-all-trades

  • Turn ambiguous problems into well-defined strategies

  • Come up with crazy ideas to solve seemingly impossible problems

  • Have a history of overcoming adversity

Responsibilities:

  • Develop a repeatable and scalable consulting offering

  • Create a robust training & assessment program

  • Develop client relationships

  • Advise SMB CEOs, Private Equity Partners, and Fortune 500 Directors/VPs

  • Help T4 double revenue

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T4 Strategy & Advisory

Strategy Analyst

T4 Strategy & Advisory provides data-driven growth strategy and commercial due diligence consulting services to startups, SMBs, enterprises, and private equity firms.

operationsremotefull-time

Benefits:

  • Professional coaching

  • Robust training & development

  • Competitive compensation packages

  • Full benefits package

  • Work-from-anywhere with the technology you need

Experience Requirements:

  • May be new to the field or come to T4 with a few years of experience

Other Requirements:

  • Jack or Jill-of-all-trades

  • Turn ambiguous problems into well-defined strategies

  • Come up with crazy ideas to solve seemingly impossible problems

  • Have a history of overcoming adversity

Responsibilities:

  • Research, develop, and inform client engagements

  • Create a robust training & assessment program

  • Develop client relationships

  • Advise SMB CEOs, Private Equity Partners, and Fortune 500 Directors/VPs

  • Rapidly develop your consulting skills and grow into opportunities to lead project workstreams

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T4 Strategy & Advisory

Strategy Intern

T4 Strategy & Advisory provides data-driven growth strategy and commercial due diligence consulting services to startups, SMBs, enterprises, and private equity firms.

operationsremoteinternship

Benefits:

  • Professional coaching

  • Robust training & development

  • Competitive compensation packages

  • Work-from-anywhere with the technology you need

Other Requirements:

  • Jack or Jill-of-all-trades

  • Turn ambiguous problems into well-defined strategies

  • Come up with crazy ideas to solve seemingly impossible problems

  • Have a history of overcoming adversity

Responsibilities:

  • Help develop a repeatable and scalable consulting practice

  • Create a robust training & assessment program

  • Develop client relationships

  • Work directly with our team to advise SMB CEOs, Private Equity Partners, and Fortune 500 Directors/VPs

  • Learn the foundations of primary and secondary market research

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Red Dot Analytics

Project Leader

Red Dot Analytics provides AI-powered data center optimization, leveraging digital twins for improved efficiency and sustainability.

operationsonsiteSingapore, SGfull-time

Education Requirements:

  • Bachelor’s degree or above in computer science, information systems, business, or related field

Experience Requirements:

  • Minimum 5 years of working experience in customer service or technical consultancy

Other Requirements:

  • Proven ability to solve problems creatively

  • Strong familiarity with project management software tools, methodologies, and best practices

  • Obtained working experience with either consultant or contractor

  • Excellent analytical skills

  • Strong interpersonal skills and extremely resourceful

  • Proven ability to complete projects according to outlined scope, budget, and timeline

  • Familiar with contract management and negotiation

  • Industrial knowledge (e.g., ICT, mechanical and electrical, facility) in data centre

  • Fast learner in new technologies (e.g., AI, digital twin, big data, etc)

  • Singapore PR and citizen

Responsibilities:

  • Build and lead all aspects of project works streams

  • Lead the delivery team throughout the engagement, occasionally in collaboration with services partners

  • Manage the engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials

  • Work with the Sales Account Team, partners, and customers to understand the customer and the engagement, including challenges, partners, issues, and value being delivered

  • Develop relevant pricing and market access strategy

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Heidi

Ops/Customer Success Analyst

AI-powered medical scribe for clinicians, reducing administrative burden and improving patient care. HIPAA, GDPR, and APP compliant.

operationsonsiteNew York, US
65K - 80K
full-time

Benefits:

  • Additional paid day off for your birthday and wellness days

  • Full gym access in our Melbourne location and Sydney TBC..

  • A generous personal development budget of $500 per annum

  • Learn from some of the best engineers and creatives, joining a diverse team

Other Requirements:

  • You’ll need to be impeccably sharp, omnitalented and humble

  • You’ll bear the existential weight of the company as much as the founders & early employees

  • If you’re the right fit - you’ll love every moment of it

  • You’re looking for uncapped growth

  • You don't want to be limited by yearly promotion programs and the general lameness of the corporate world

Responsibilities:

  • Be a problem solver - find inefficiencies in our operational processes (anything from CRM to Billing) and fix them

  • Strike the right balance between proactiveness and reactiveness in an extremely fast paced environment

  • Empower our midsize customer success groups through onboarding, training and support processes to engage and activate clinicians

  • Develop scalable strategies to increase user engagement and satisfaction, fostering long-term relationships

  • Offer above-and-beyond support to our wonderful community of clinicians

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DataPillar

Digital Transformation

DataPillar provides data, cloud, and AI solutions and services to help businesses innovate, transform, and lead.

operationsonsiteLondon, GBfull-time

Responsibilities:

  • Using data and analytics to deliver strategic change, organization strategies, and technology adoption solutions

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Polycam

Revenue Operations & Salesforce Administrator

Polycam is a user-friendly, cross-platform 3D scanning platform that uses AI for features like texture generation and offers various plans for individuals and businesses.

operationshybridfull-time

Benefits:

  • Health / Dental / Vision / Life Insurance

  • PTO / Sick / Holiday

  • Remote work / Flextime

  • Equity / 401k / WFH Stipend

  • Bi-annual company offsite retreats

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Boosted.ai

Client Success Associate

Boosted.ai provides AI-driven investment management tools, helping investors save time, improve portfolio metrics, and make data-driven decisions.

operationsonsiteToronto, CAfull-time

Benefits:

  • Work from anywhere

  • Comprehensive health benefits

  • Competitive compensation

  • Flexible hours and time off

Education Requirements:

  • Bachelor's degree in Finance, Economics, Business, Computer Science, or a related field

Experience Requirements:

  • At least one year of experience in financial services, consulting, or a similar role, within fintech or AI/machine learning environments

  • Proven experience in client-facing roles involving finance or strategic consulting

Other Requirements:

  • Excellent verbal and written communication and presentation skills

  • Strong analytical and problem-solving skills with a strategic mindset

  • Ability to build and maintain strong relationships with clients and internal teams

  • Proven track record of success in fast-paced, rapidly evolving technological environments, demonstrating adaptability and resilience

Responsibilities:

  • Provide exceptional support to clients by answering queries and assisting with software navigation

  • Ability to create and optimize prompts and workflows using agentic AI to enhance client interactions and drive efficient solutions

  • Ownership of designated accounts and/or management of a shared account pool through queue or incident routing tools, ensuring timely resolution of client inquiries and effective resource allocation

  • Conduct regular follow-up calls with clients to ensure satisfaction and engagement with our products

  • Assist in creating presentations and materials to educate clients about our offerings and enhancements

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Boosted.ai

Executive Assistant

Boosted.ai provides AI-driven investment management tools, helping investors save time, improve portfolio metrics, and make data-driven decisions.

operationsonsiteToronto, CAfull-time

Benefits:

  • Work from anywhere

  • Comprehensive health benefits

  • Competitive compensation

  • Flexible hours and time off

Experience Requirements:

  • 2-3 years of experience as an Executive Assistant or a similar role, prior experience supporting C-suite executives in a fast-paced environment is a plus

Other Requirements:

  • Excellent written and verbal communication skills, with the ability to interact confidently with senior leadership and external stakeholders

  • Proficient with G-Suite, Slack, Zoom, and other remote collaboration tools; experience with project management software is a plus

  • Resourceful, with an ability to anticipate needs and resolve issues before they escalate

  • Experience handling sensitive information with the highest level of discretion and professionalism

Responsibilities:

  • Support Leadership: Be the right hand to the CEO and CRO, managing calendars, scheduling meetings, coordinating travel, compiling expense reports, and handling day-to-day communications

  • Project Coordination: Collaborate with cross-functional teams to track and drive key projects forward, ensuring timely completion of action items

  • Meeting Preparation: Prepare agendas, take detailed meeting notes, and follow up on action items to ensure seamless execution

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Aurelian

Chief of Staff

AI-powered voice assistant for 911 centers, automating non-emergency calls to improve efficiency and reduce responder burnout.

operationsonsiteSeattle, US
$90,000 - $120,000
full-time

Benefits:

  • Healthcare (medical & dental)

  • Unlimited PTO

  • Equity compensation

Education Requirements:

  • 4-year degree from top university

Experience Requirements:

  • 1-3 years of experience in investment banking, consulting, or operations at early-stage startups

Other Requirements:

  • Early evidence of exceptionalism

  • High aptitude & strong work-ethic

  • Great interpersonal and communication skills

  • Strong, genuine interest in public safety and Aurelian’s work

  • Growth mindset

Responsibilities:

  • Take business objectives, break them down into constituent parts and execute

  • Own and manage complex cross-functional projects

  • Research and solve ‘green’ problems that are new to Aurelian

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DuckDuckGo

Senior Business Operations Manager (Remote)

DuckDuckGo provides a private search engine and browser with built-in privacy protections, including tracker blocking and email protection.

operationsremotefull-time

Benefits:

  • Paid parental leave

  • Office setup

  • Co-working allowances

Experience Requirements:

  • 5+ years of experience and proven success in similar roles in managing web-based business operations

Other Requirements:

  • Intermediate programming skills in Python or a similar programming language

  • Effective project management skills coupled with excellent organizational skills

  • Strong team orientation and ability to collaborate cross-functionally

  • Critical thinking and problem-solving skills

  • Understanding of search, digital advertising or e-commerce landscapes

Responsibilities:

  • Learn and demonstrate strong command over various internal software systems

  • Support partner relationships, engaging with distribution partners and data providers

  • Understand search-industry specific ad metrics

  • Collaborate with product, user insights, data science and finance stakeholders

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Castify.ai

Ad Operations Manager

Castify.ai simplifies OTT app creation, distribution, and monetization, enabling video content owners to expand their audience and maximize revenue across multiple platforms.

operationsonsiteHerzliya, ILfull-time

Education Requirements:

  • Bachelor's degree in a relevant field (Business, Industrial engineering, Economics, etc.) - an advantage

Experience Requirements:

  • Strong analytical skills and experience using data to make decisions

  • Excellent communication and collaboration skills

  • Ability to work independently and prioritize tasks effectively

  • Deep interest and understanding of digital advertising, and the CTV ecosystem

  • Experience in programmatic ad monetization ecosystem including SSP/DSP platforms and ad servers an advantage

Other Requirements:

  • Fluent English, spoken and written - a must

Responsibilities:

  • Be responsible for planning and managing programmatic campaigns, display and video on CTV and mobile, including tracking metrics, identifying any issues that may negatively impact performance, and adjusting as necessary

  • Optimizing campaigns performance and profitability by analyzing different monetization channels, user behavior, and engagement

  • Work closely with the product and engineering teams to implement monetization features

  • Analyze market trends and competitor activity to inform monetization strategy

  • Monitor and track CTV apps monetization performance, analyzing data and use insights to improve results on our inventory Explore new revenue streams and opportunities

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QED.ai

Malawi ScanForm Support Technician, HIV

QED.ai provides AI-driven solutions for data scarcity in health and agriculture, offering tools for data digitization, geospatial mapping, and spectroscopy.

operationsonsiteMWfull-time

Benefits:

  • Unusual, socially conscious projects

  • Little bureaucracy

  • Travel to exotic places around the world

Experience Requirements:

  • Residency in Malawi.

  • 5 years of experience working as a paid HDA in Malawian health clinics or communities.

  • 3 years of experience working as a supervisor of HDAs.

  • Native fluency in both English and Chichewa.

  • Patience.

Other Requirements:

  • Emotional intelligence and strong face-to-face communications skills.

  • Strong knowledge of ScanForm.

  • Knows HIV guidelines and the 3-test algorithm by heart.

  • Strong logical reasoning and attention to detail.

  • Composing field reports and summaries.

  • Ability to listen carefully to our clients and communicate their desires accurately back to the team.

  • Enthusiasm for improving health care and data management for patients, nurses, and doctors.

  • Highly preferred full-time employment of at least 40 hours per week. Promising students with exceptional skills should contribute at least 24 hrs/week.

  • Good fluency in English speaking and writing (typing > 35 wpm).

  • Critical thinking skills, expressiveness, and team-oriented attitude.

  • And you have to care about the work that you do!

Responsibilities:

  • Provision of technical support, and assistance to governments with data quality monitoring and evaluation. Identify problems, diagnose causes, and resolve or delegate tickets to appropriate staff.

  • Remote technical assistance guided by data, answering phone calls reactively, and also making phone calls pro-actively, to improve data quality

  • In-person training and mentorship during regular site supervision nationwide

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QED.ai

ScanForm Field Coordinator

QED.ai provides AI-driven solutions for data scarcity in health and agriculture, offering tools for data digitization, geospatial mapping, and spectroscopy.

operationsonsiteNGCMMWSouth Africa, ZAfull-time

Benefits:

  • Unusual, socially conscious projects

  • Little bureaucracy

  • Travel to exotic places around the world

Experience Requirements:

  • Residency in Malawi, Cameroon, Nigeria, South Africa.

  • Experience with field work and coordination of field teams.

  • Fluency in multiple languages, including both English and local languages in the country of residence.

  • Emotional intelligence and strong face-to-face communications skills.

  • Experience and comfort with making public presentations.

Other Requirements:

  • High proficiency in speaking, reading, and composing clear and correct English.

  • English typing speed of at least 40 words per minute.

  • Strong logical reasoning and attention to detail.

  • Experience with composing field reports and summaries.

  • Experience working with Excel spreadsheets.

  • Ability to listen carefully to our clients and communicate their desires accurately back to the team.

  • Ability to juggle substantial quantities of facts and figures.

  • Enthusiasm for technology and optimization.

  • Highly preferred full-time employment of at least 40 hours per week. Promising students with exceptional skills should contribute at least 24 hrs/week.

  • Critical thinking skills, expressiveness, and team-oriented attitude.

  • And you have to care about the work that you do!

Responsibilities:

  • Coordinate the deployment of ScanForm, working with in-country MOH and IP teams to ensure smooth roll-out, including testing, multiple levels of training, distribution, and monitoring and evaluation.

  • Use diplomacy to establish good relationships with all parties and diffuse issues as they arise.

  • Compose field reports and summaries.

  • Identify problems, diagnose causes, and resolve or delegate tickets to appropriate technical staff.

  • Liaise with government to support data use and monitoring and evaluation to drive public policy.

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QED.ai

STEM High School Teacher

QED.ai provides AI-driven solutions for data scarcity in health and agriculture, offering tools for data digitization, geospatial mapping, and spectroscopy.

operationsremotePHMWfull-time

Benefits:

  • Unusual, socially conscious projects

  • Little bureaucracy

  • Travel to exotic places around the world

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Coram AI

Sales Operations Manager

Coram AI is a cloud-based video security platform using AI for enhanced search, proactive alerts, and scalable management of security cameras.

operationsonsiteSunnyvale, USfull-time

Benefits:

  • Medical, Dental, and Vision insurance

  • 401k (No matching)

  • Competitive Compensation Package (Salary and Equity)

Experience Requirements:

  • 4+ years of experience in sales operations, revenue operations, or a similar role.

  • High intrinsic motivation and desire to work hard

  • Strong understanding of sales processes and CRM tools (e.g., HubSpot, Salesforce).

  • Excellent analytical skills with a proven ability to work with large datasets.

  • Experience creating dashboards and reports to track key sales metrics.

Other Requirements:

  • Effective communicator with strong organizational and problem-solving skills

Responsibilities:

  • Manage end-to-end sales process in our CRM

  • Be the admin of the CRM (we currently use Hubspot)

  • Build workflows to automate part of the sales process

  • Build dashboards to report key metrics and derive insights for the sales team

  • Play a key role in onboarding new AEs and enable them with the right tools

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AppZen

Director of Operations (GTM/Revenue)

AppZen uses AI to automate accounts payable and expense management, improving efficiency and reducing fraud.

operationsonsiteSan Jose, US
175,000 - 220,000
full-time

Benefits:

  • Competitive salary package and bonus or variable incentive pay depending on role

  • Comprehensive medical, dental, vision and life insurance benefits

  • Unlimited PTO

  • Paid parental leave for eligible employees

  • 401(k) match

Education Requirements:

  • Bachelor’s degree in business or science with PMP designation preferred

  • MBA preferred

Experience Requirements:

  • Minimum of 8 years of previous operations experience in a similar roles

  • 8+ years’ experience in project management, analytical problem-solving capabilities, previous operational excellence experience and a demonstrated track record of implementing operational improvements

  • Experience in fast paced, SaaS companies working with international teams and reports including US, India and Europe

Other Requirements:

  • Demonstrated experience managing and leading Sales, Marketing, Customer Success, Business Operations teams and Finance/FP&A teams

  • Demonstrated experience and success managing metrics and KPIs in these operation functions, including pipeline generation, conversion rates and win-loss analysis

  • Strategic Thinking

  • Leadership and Communication

  • Results-Oriented

  • Industry Knowledge

Responsibilities:

  • Drive cross-functional management of Sales, Marketing, Customer Success, Business Operations teams and Finance/FP&A teams

  • Institute and drive programs, projects and processes

  • Develop, track and improve analytics, metrics, objectives and goals

  • Foster a collaborative, high-performance culture, encouraging teamwork and professional growth

  • Sales Operations

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AppZen

Solutions Consultant

AppZen uses AI to automate accounts payable and expense management, improving efficiency and reducing fraud.

operationshybridPune, INfull-time

Education Requirements:

  • Master’s degree in a Tech/Finance discipline is a plus

Experience Requirements:

  • 4-6 years in solution consulting experience and/or similar capacities

  • Experience with Ariba, Procure to Pay, Accounts Payable or other P2P solutions preferred

  • Excellent written and verbal communications skills

  • Proven background selling enterprise business software

Other Requirements:

  • Strong balance of sales, business and technical skills

Responsibilities:

  • Develop deep expertise of AppZen products and services

  • Create compelling demonstrations, presentations and business value documents

  • Identify and resolve critical business issues

  • Take technical ownership of the entire sales cycle

  • Assist the AE with qualification and discovery steps in sales cycle

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Orum

Technical Support Representative (Mexico)

AI-powered sales platform to automate calling, improve lead generation, and boost team productivity.

operationsremoteMXfull-time

Benefits:

  • Flexibility to work anywhere in Mexico

  • Flexible Vacation Policy

  • Orum Days Off (1st Friday of every month, Holiday Break at the end of the year, and many additional observed holidays)

  • 100% coverage for employees and dependents for healthcare, dental, and vision insurance plans

  • Parental leave

Experience Requirements:

  • 2+ years of experience in Technical Support

Responsibilities:

  • Efficiently operate a high-volume, multi-channel ticket queue, handling complex cases that may take a month or more to resolve.

  • Serve as an escalation point for intricate support requests, troubleshooting complex integrations and sophisticated software setups.

  • Build cross-functional relationships and apply advanced time management skills to achieve Key Performance Indicators.

  • Provide holistic solutions to fully resolve support requests, anticipating downstream impacts for seamless, world-class customer support.

  • Master Orum’s product suite and its integrated technologies, becoming a go-to resource for both customers and internal teams.

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