AI Jobs

Benefits:

• Health insurance

• Generous vacation policy

• Learning and development budget

• Team events and company offsites

• Company laptop and devices

Experience Requirements:

• 8-12+ years in B2B SaaS

• 5+ years leading CS teams

Other Requirements:

• Proven track record owning renewals + retention

• Strong customer-facing leadership

• Strong operational rigor

• Experience working closely with Sales/RevOps/Product

• Comfortable working with global customers/time zones

Responsibilities:

• Own renewals and retention outcomes

• Build a predictable expansion engine (upsell + cross-sell)

• Improve customer experience and NPS

• Build and scale the CS org

• Operate with strong systems, process, and data

Education Requirements:

• A degree in Industrial Economics and Management, Engineering, Computer Science, Economics, Business, or a related field

Experience Requirements:

• At least 3–5 years of experience in revenue analytics, RevOps, or data analytics

• Solid knowledge of SQL and experience querying and modelling data

• Working experience with Python for data analysis, automation, or transformation

• Experience working with data transformation and orchestration tools such as dbt, Airflow

• A strong understanding of B2B revenue metrics and funnels

Other Requirements:

• Fluency in English

• Swedish is a plus

Responsibilities:

• Own and develop the data foundation of Tendium’s commercial organisation

• Take responsibility for integrations between applications in the commercial and data tech stack

• Design and maintain data transformation and orchestration pipelines

• Own CRM and revenue data quality at scale

• Create and maintain dashboards, reports, and analytical views

Benefits:

• Afterworks

• Team activities

Education Requirements:

• A recently completed bachelor’s degree (or equivalent)

Experience Requirements:

• Native or fluent Finnish

• Fluent English

• Structured, analytical mindset and strong attention to detail

Responsibilities:

• Analyse and review Finnish procurement documents and text-based data

• Quality-assure AI-generated outputs to ensure clarity, accuracy, and relevance

• Compile and deliver reports that customers use to make business decisions

• Support internal teams with Finnish language expertise and translations

• Contribute to data sourcing, validation, and continuous improvement of processes

Benefits:

• Generous PTO & Holiday Schedule

• Parental Leave

• Progressive Healthcare Options

• Retirement Programs

• Opportunity for Education Reimbursement

Education Requirements:

• Bachelor’s Degree in Computer Science or equivalent experience

Experience Requirements:

• Minimum of 5 years’ enterprise customer facing experience

• Experience in Customer Success, Sales Engineering, Support or Professional Services

• Understanding of Java and knowledge of web technologies

• Experience with SFDC or equivalent CRM systems

• Experience with Identity Management, Access Management or Federation

Other Requirements:

• On-call may be a requirement for this position

• Ability to manage proactive and reactive tasks effectively

• Proven track record in managing relationships with large enterprise clients

Responsibilities:

• Provide clients with technical recommendations and best practices

• Facilitate visibility into company’s product roadmap

• Assist with over-the-shoulder configuration help

• Coordinate and conduct business reviews with customer leadership

• Engage in the escalation and priority of support tickets

Benefits:

• Generous PTO & Holiday Schedule

• Parental Leave

• Progressive Healthcare Options

• Retirement Programs

• Opportunity for Education Reimbursement

Experience Requirements:

• 5+ years experience with enterprise-class software systems

• Incident Management, Problem Management and Change Management experience

• Experience with queue management

• Knowledge of support organization

• Experience managing internal and external account stakeholders

Other Requirements:

• Manager on-call weekend rotation

• Excellent communication skills, both verbal and written

• Approach problems methodically

Responsibilities:

• Monitor the health of premier accounts

• Organize ongoing support case reviews and ensure prioritization

• Ensure customer needs and case Service level agreements are met

• Oversee / communicate post mortem activities

• Organize follow-the-sun handovers across regions

Benefits:

• Generous PTO & Holiday Schedule

• Parental Leave

• Progressive Healthcare Options

• Retirement Programs

• Opportunity for Education Reimbursement

Experience Requirements:

• 5+ years of experience in an enterprise technical support or services organization

• At least 2 years of direct experience managing high-severity critical-account escalations

• Prior experience in Cybersecurity is strongly preferred

• Familiarity with Salesforce Service Cloud and JIRA

• Solid understanding of SaaS organizational and operational constructs

Other Requirements:

• On-call duty may be required

• Data-Driven Decision Making skills

• Exceptional Communication skills

Responsibilities:

• Primary point of contact for customer support case escalations

• Triage, prioritize, and assign escalations to appropriate internal teams

• Develop and execute detailed action plans for resolving escalated issues

• Lead cross-functional initiatives for high-risk accounts

• Conduct post-mortem reviews for major incidents

Benefits:

• Generous PTO & Holiday Schedule

• Parental Leave

• Progressive Healthcare Options

• Retirement Programs

• Opportunity for Education Reimbursement

Education Requirements:

• Bachelor’s Degree in Computer Science or equivalent experience

Experience Requirements:

• Minimum of 5 years’ enterprise customer facing experience

• Understanding of Java and knowledge of web technologies

• Experience with SFDC or equivalent CRM systems

• Experience with Identity Management, Access Management or Federation

Other Requirements:

• Role requires 50% travel

• Ability to manage proactive and reactive tasks effectively

Responsibilities:

• Provide clients with technical recommendations and best practices

• Facilitate visibility into product roadmap

• Assist with over-the-shoulder configuration help

• Coordinate and conduct business reviews with customer leadership

• Manage ongoing customer needs to drive retention

Benefits:

• Generous PTO & Holiday Schedule

• Parental Leave

• Progressive Healthcare Options

• Retirement Programs

• Opportunity for Education Reimbursement

Education Requirements:

• Bachelor’s Degree in Computer Science or equivalent experience

Experience Requirements:

• Minimum of 5 years’ enterprise customer facing experience

• Understanding of Java and knowledge of web technologies

• Experience with SFDC or equivalent CRM systems

• Experience with Identity Management, Access Management or Federation

Other Requirements:

• On-call may be a requirement for this position

Responsibilities:

• Provide clients with technical recommendations and best practices

• Facilitate visibility into product roadmap

• Assist with configuration help on features and flows

• Coordinate and conduct business reviews with customer leadership

• Provide product demonstrations of Ping technologies

Benefits:

• Join as one of the first 10 employees

• Equity and cash performance bonuses

• 100% company-paid premiums for health

• Unlimited PTO

Experience Requirements:

• 3-5 years of customer-facing experience at a high-growth SaaS company

• Track record of meeting/exceeding targets

• Experience using CRMs like HubSpot or Intercom

Other Requirements:

• High level of empathy

• Basic knowledge of finance/accounting concepts

• Entrepreneurial spirit

• Experience logging bugs and discussing technical issues

Responsibilities:

• Cultivate deeper relationships with users as a trusted advisor

• Provide product training and onboarding support

• Support new feature launches with content creation

• Document and prioritize user feedback and bugs

• Advocate for users to other teams and leaders

Benefits:

• Medical, dental and vision insurance

• Life insurance

• 401k

• Paid holidays

• Generous PTO

Education Requirements:

• Bachelor’s degree

Experience Requirements:

• 5+ years of experience in a revenue operations manager role

• 3+ years of project management experience

• Experience interfacing with 3rd party operations vendors

• Experience managing communications for senior executives

• Experience working in cybersecurity or AI startups a major plus

Other Requirements:

• Proficiency with Excel spreadsheets

• Experience with Rippling, Bench and/or similar vendors

• Ability to work hybrid in SF 2 days per week

• Available during core PST business hours

Responsibilities:

• Manage customer communications including mNDAs and contracts

• Manage vendor relationships with HR, accounting, and legal

• Monitor and forecast revenue pipelines

• Coordinate logistics for board meetings and executive schedules

• Handle expense reports, budgets, and financial documentation

Benefits:

• opportunity to become a co-owner

• remote work

• open to new technologies

• no grades

• no strict vertical relationships

Education Requirements:

• higher education

• a technical degree is a plus

Experience Requirements:

• experience in launching online advertising campaigns (Facebook, Google, etc.)

• experience in Online Campaign Management or Account Management

• experience in Web Analysis or Customer Success roles

Other Requirements:

• knowledge of marketing analytics tools (Google Analytics, Yandex Metrica)

• analytical mindset

• knowledge of web and mobile technologies

• excellent written and spoken English

• ability to switch between multiple tasks

Responsibilities:

• support customers in technical integration

• set up integrations with advertising platforms

• prepare recommendations for campaign effectiveness

• analyze and prepare reports of current ad campaigns

• design and deliver weekly/monthly progress reports

Benefits:

• Competitive pay & benefits

• Unrivaled Learning and Development

• Work with an exceptional Team

Education Requirements:

• Minimum of ND in Electrical/Electronic Engineering

Experience Requirements:

• 2 years' experience minimum

• Fleet Industry experience

Other Requirements:

• The candidate will be based in Nigeria

• The role would require frequent travel to operating countries

Responsibilities:

• Keeps a record of all tracker IMEIs and their SIM phone numbers

• Maintain record of all vehicles tracked within area of jurisdiction

• Install and manage trackers on all vehicles within area of jurisdiction

• Ensure every vehicle is tracked and reporting live location on the IoT Platform

• Monitor and ensure all vehicles are within theiir primary locations

Benefits:

• Competitive pay & benefits

• Premium Health insurance cover

• Consistent Learning and Development

Experience Requirements:

• Minimum of 2 years’ experience in similar role

• Experience in global/international security contexts

Other Requirements:

• Ability to combat physical threats in the workplace

• Understanding of insecurity trends and threats

• Global leader and thinker with the ability to make quick strategic decisions

• Ability to carry out market research

• Highly energetic, self-motivated & proactive

Responsibilities:

• Provide safety consultation to MAX employees and champions

• Select and implement the most effective systems for protection

• Identify any potential threats to information or physical safety

• Lead educational efforts to empower employees

• Develop, write and publish materials outlining security procedures

Benefits:

• Competitive pay & benefits

• Premium Health insurance cover

• Consistent Learning and Development

Experience Requirements:

• Experienced Motorcycle rewire or Motorcycle mechanic or Tricycle mechanics

Other Requirements:

• Good communication skills

• The ability to manage resources

Responsibilities:

• Perform vehicle routine and corrective maintenance

• Assess and diagnose problems with faulty vehicles

• Replace and repair defective parts and materials

• Efficiently maintain assets within agreed SLA

• Store and account for old and replaced parts

Benefits:

• Competitive pay & benefits

• Unrivaled Learning and Development

• Work with an exceptional Team

Education Requirements:

• Minimum of ND in Electrical/Electronic Engineering

Experience Requirements:

• 2 years' experience minimum

• Fleet Industry experience

Other Requirements:

• The candidate will be based in Nigeria

• The role would require frequent travel to operating countries

Responsibilities:

• Keeps a record of all tracker IMEIs and their SIM phone numbers

• Maintain record of all vehicles tracked within area of jurisdiction

• Install and manage trackers on all vehicles within area of jurisdiction

• Ensure every vehicle is tracked and reporting live location on the IoT Platform

• Monitor and ensure all vehicles are within theiir primary locations

Education Requirements:

• Grit, hunger, and drive are prioritized over a specific alma mater.

Experience Requirements:

• Proven ability to manage customer relationships and build long-term trust with key stakeholders

• Track record of solving complex problems with structured thinking and a focus on outcomes

• Experience leading customer meetings and communicating clearly with executives, staff, and technical teams

• Background in managing multiple projects at once, keeping timelines, deliverables, and stakeholders aligned

• Exposure to strategic planning, connecting daily work to broader customer and business goals

Other Requirements:

• Experience handling sensitive conversations

• Ability to create effective presentations

• Comfort interpreting data and metrics to surface insights

• Utility player at a technology and/or impact start-up

Responsibilities:

• Build Deep Relationships with key stakeholders in assigned customer accounts

• Provide Comprehensive Support from implementation to ongoing success

• Drive Platform Adoption to help customers promote upskilling and employment

• Cultivate Product Expertise to serve as a subject matter expert for customers

• Identify Renewals and Upsell Opportunities to drive revenue growth

Benefits:

• A culture comprised of diverse, global teams who share a passion for collaboration and excellent customer service.

• The opportunity to make an impact on a rapidly growing startup and innovative, cutting-edge AI products and solutions.

• A competitive salary and development opportunities for your future career

• A great work environment with open feedback, flat hierarchies, and an inspiring mix of purpose, challenge, and fun

Education Requirements:

• Degree in Business Administration, Computer Science, or a related field.

Experience Requirements:

• 3–5 years of experience in Customer Success, Project Management, Implementation, or Technical Account Management, ideally in the SaaS or Automation industry

• Hands-on experience with bot building, automation workflows, integrations, and QA testing is a big plus.

Other Requirements:

• Native German speaker with excellent English skills; additional languages (Spanish, French) are a significant advantage.

• Familiarity with AI/NLP solutions, APIs, and low-code/no-code platforms is highly desirable.

• Strong analytical skills to interpret data and translate it into actionable recommendations.

• Excellent communication and presentation skills.

• Proven ability to manage multiple client projects simultaneously and meet deadlines.

• Team-oriented mindset and a passion for maximizing customer value.

Responsibilities:

• Onboarding Navigator: Safely introduce new customers to our world of AI/SaaS solutions with clear roadmaps, milestones, and KPIs.

• Solution Implementer: Work closely with customers and internal teams to configure conversational AI bots, automation workflows, and integrations.

• Testing & QA Advocate: Coordinate and oversee UAT (User Acceptance Testing) and ensure the quality of bots.

• Optimization Partner: Continuously monitor bot performance and customer feedback to suggest improvements and best practices.

• Engagement Conductor: Keep customer relationships active and proactive through regular business reviews and performance reports.

Benefits:

• A culture comprised of diverse, global teams who share a passion for collaboration and excellent customer service.

• The opportunity to make an impact on a rapidly growing startup and innovative, cutting-edge AI products and solutions.

• A competitive salary and development opportunities for your future career

• A great work environment with open feedback, flat hierarchies, and an inspiring mix of purpose, challenge, and fun

Education Requirements:

• Degree in Business Administration, Computer Science, or a related field.

Experience Requirements:

• 3–5 years of experience in Customer Success, Project Management, Implementation, or Technical Account Management, ideally in the SaaS or Automation industry

• Hands-on experience with bot building, automation workflows, integrations, and QA testing is a big plus.

Other Requirements:

• Native German speaker with excellent English skills; additional languages (French) are a significant advantage.

• Familiarity with AI/NLP solutions, APIs, and low-code/no-code platforms is highly desirable.

• Strong analytical skills to interpret data and translate it into actionable recommendations.

• Excellent communication and presentation skills.

• Proven ability to manage multiple client projects simultaneously and meet deadlines.

• Team-oriented mindset and a passion for maximizing customer value.

Responsibilities:

• Onboarding Navigator: Safely introduce new customers to our world of AI/SaaS solutions with clear roadmaps, milestones, and KPIs.

• Solution Implementer: Work closely with customers and internal teams to configure conversational AI bots, automation workflows, and integrations.

• Testing & QA Advocate: Coordinate and oversee UAT (User Acceptance Testing) and ensure the quality of bots.

• Optimization Partner: Continuously monitor bot performance and customer feedback to suggest improvements and best practices.

• Engagement Conductor: Keep customer relationships active and proactive through regular business reviews and performance reports.

Benefits:

• Coworking Space (Co-labs | The Starling Mall)

• Laptop

• Unlimited Vacation Days

• Birthday Voucher (RM 100)

• Medical Insurance

Experience Requirements:

• Adept at utilising Google Sheets and Excel with advanced capabilities

• Comfortable using AI tools (e.g. ChatGPT, Claude, scripting assistants)

• Proficiency in English and Malay

Other Requirements:

• Analytical mindset to spot patterns in fieldwork data

• Negotiation and vendor management skills

• Work Permit in Malaysia

Responsibilities:

• Execute and manage survey campaigns end-to-end

• Run smart feasibility assessments using historical trends

• Negotiate with panel vendors for pricing and timelines

• Experiment with AI tools to automate repetitive workflows

• Collaborate with Customer Success and Business Development teams

Benefits:

• Weekends Off

• Provident Fund

• Friendly and cooperative culture

• Incredible growth opportunities

Education Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or Management

Experience Requirements:

• 6 Months–2 years of experience in project coordination

• Exposure to IT/SaaS/software development projects

Other Requirements:

• Understanding of project management principles and SDLC

• Familiarity with Agile/Scrum concepts

• Strong communication skills

• Attention to detail

Responsibilities:

• Support the coordination of SaaS, AI, and software development projects

• Assist Project Managers in project planning and tracking

• Monitor project tasks, timelines, and milestones

• Coordinate with development, design, QA, and business teams

• Prepare meeting notes and project documentation