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Executive - Service Desk
Securely scale enterprise AI workloads using sovereign cloud infrastructure, high-performance accelerators, and a unified platform for diverse model access.
Benefits:
Competitive Salary
Yearly Bonus
Exclusive Discount Cards
Premium Family Insurance
Learning & Development
Education Requirements:
Bachelor’s degree in applicable field or equivalent experience
Experience Requirements:
Experience as a Linux Administrator or Technical Support Engineer
Strong understanding of cloud computing platforms
Knowledge of networks, routers, switches, firewalls, and TCP/IP stack
Experience with virtual machines, Kubernetes, or Docker
Other Requirements:
24/7 support on a rotating shift schedule
Proficient in written and spoken English communication
Responsibilities:
Answer customer inquiries via phone and email and resolve technical issues
Record customer interactions in tickets and escalate to level 2 and 3 teams
Use internal support tools to reproduce and route customer issues
Improve customer service experience and facilitate organic growth
Manage incidents, service requests, and changes adhering to SLAs
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Executive - Managed Services
Securely scale enterprise AI workloads using sovereign cloud infrastructure, high-performance accelerators, and a unified platform for diverse model access.
Benefits:
Competitive Salary
Yearly Bonus
Exclusive Discount Cards
Premium Family Insurance
Learning & Development
Education Requirements:
Bachelor's degree in Computer Science, IT, or related field
Experience Requirements:
Minimum of 5 years of experience in a similar role
In-depth knowledge of cloud platforms (AWS, Azure, Google Cloud)
Relevant certifications in at least two cloud platforms
Proficiency in scripting languages like Python and PowerShell
Other Requirements:
Ability to thrive in a fast-paced and dynamic work environment
Responsibilities:
Proactively monitor cloud resources to identify performance issues and outages
Provide first-level troubleshooting and escalate complex issues to L2/L3
Manage service requests for cloud resource provisioning and decommissioning
Support implementation of changes to cloud infrastructure
Maintain documentation of cloud resources and configurations
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Customer Success Manager
Accelerate underwriting cycles and optimize risk portfolios with an AI-native platform that automates submission triage and quoting for carriers and MGAs.
Benefits:
stock options
benefits
additional perks
Education Requirements:
A business, risk management, communications or marketing degree is helpful
Experience Requirements:
5+ years of experience in P&C or Specialty insurance
Experience in customer success, customer service or other client-facing positions
Experience in leading a diverse group and training each
Other Requirements:
Outstanding ability to take a consultative approach
Accountability and personal organization are essential
Technology savvy and an innovative problem solver
Strong business acumen and executive presence
Responsibilities:
Own the entire post-sales experience (onboarding, implementation, renewals, up-sells)
Act as a trusted advisor and advocate internally
Ensure providing and communicating value to decision makers
Build and maintain strong relationships with key stakeholders
Use data to develop insight and understanding of customer needs
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Graduate Business Operations Associate
Scale your e-commerce business globally with a tech-driven fulfillment network offering real-time tracking, 30+ integrations, and no long-term contracts.
Benefits:
Join a high profile startup that is scaling fast
Ability to shape your role and the company
Entrepreneurial, fast-paced, solution-focused workplace
Flexible working to support families
Fully remote with regular in-person meetings
Experience Requirements:
Excited about startups and seeing how they are built
Curious, analytical and love solving problems
Great communicator with warehouse staff and founders
Self-starter who takes ownership
Comfortable travelling to warehouses
Other Requirements:
Bring great energy
Smart, curious and excited to learn fast
Responsibilities:
Work closely with warehouses, couriers and internal teams
Visit fulfilment centres across the UK
Dive into data and suggest improvements to tools/processes
Be the voice of e-commerce seller customers
Help set and measure KPIs
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Director, ESG & Governance Leadership
Streamline ESG compliance and risk management for sustainable finance using AI-powered data aggregation, real-time monitoring, and no-code decisioning tools.
Experience Requirements:
2–6 years of experience
Other Requirements:
Knowledge of global regulations (UAE, GCC, Europe, North America)
Responsibilities:
Lead development of ESG strategies, frameworks, and governance
Design and execute climate risk assessments and Net Zero roadmaps
Prepare ESG disclosures aligned with CSRD, ISSB, and TCFD
Manage cross-functional coordination across risk, finance, and legal
Lead end-to-end project management for global software implementations
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Manager – ESG & Sustainability
Streamline ESG compliance and risk management for sustainable finance using AI-powered data aggregation, real-time monitoring, and no-code decisioning tools.
Benefits:
Part of a climate-tech startup
Collaborate with cross-functional AI/Data/ESG teams
Work with global clients
Education Requirements:
Bachelor’s/Master’s in Engineering, Sustainability, Climate, or Environmental Science
Certifications in ESG, Sustainability, or LCA preferred (ISO 14064 / 14067)
Experience Requirements:
2–6 years of experience
Hands-on experience in ESG reporting, CBAM, LCA tools, or Carbon Markets
Other Requirements:
Strong understanding of GHG Protocol, IFRS, GRI, TCFD
Excellent analytical, communication, and stakeholder management skills
Responsibilities:
Lead industry specific ESG advisory and client delivery
Lead GHG Inventory & Carbon Accounting (Scope 1, 2, 3)
Execute CBAM reporting and life cycle assessments (LCA)
Drive data validation and compliance with ESG frameworks
Work on AI-driven ESG tools
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ESG Manager
Streamline ESG compliance and risk management for sustainable finance using AI-powered data aggregation, real-time monitoring, and no-code decisioning tools.
Benefits:
Impactful work driving climate action
Access to innovative AI-powered ESG solutions
Flexible work environment with global collaboration
Career growth into senior sustainability leadership
Education Requirements:
Bachelor’s or Master’s degree in Sustainability, Environmental Science, Business, or Finance
Experience Requirements:
5+ years of ESG, sustainability, or corporate responsibility experience
Experience with ESG data management and reporting software
Other Requirements:
Knowledge of GRI, SASB, TCFD, CSRD, IFRS, BRSR
Proven client engagement or account advisory experience
Familiarity with AI and technology-driven ESG solutions
Responsibilities:
Lead design and implementation of client ESG strategies
Serve as the primary advisory contact for clients
Monitor ESG regulations across geographies
Oversee collection, validation, and analysis of ESG data
Prepare ESG reports and sustainability disclosures
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Office Manager
Pinpoint hidden business activity and combat financial crime by transforming public data into actionable insights for tax authorities and government agencies.
Benefits:
Employee meals (breakfast & dinner)
Experience Requirements:
At least 2 years of proven experience in operations, office management, or a similar administrative role
Vendor management and negotiation experience
Other Requirements:
Exceptional organizational skills
Strong communication and interpersonal skills
Proactive, creative, and resourceful mindset
Ability to thrive in a fast-paced, growing environment
Responsibilities:
Full ownership of day-to-day office operations, including organization, appearance, facilities, and infrastructure maintenance
Management of cleaning services, office supplies, supermarket orders, and employee meals
Vendor management, including coffee services, maintenance providers, and building management
Oversight of office access control, chip encoding and tracking, and security cameras
Preparation of monthly attendance reports for payroll and budget tracking
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Technical Customer Success
Automate security operations and investigate every alert with agentic AI that triages, researches, and responds to threats while reducing logging costs by 85%.
Benefits:
Generous equity package
Unlimited PTO
Great healthcare
Stay Healthy subsidy (for gym and sports)
Education Requirements:
BSc/MS in Computer Science, Engineering, or a technical 4-year degree
Experience Requirements:
3+ years of experience in a customer-facing technical role within B2B SaaS
Proven experience working directly with external enterprise customers
Foundational knowledge of SIEM, SOC automation, or cloud security
Ability to learn APIs, integrations, and cloud infrastructure
Other Requirements:
Self-motivated startup mindset
Ability to explain technical how-tos clearly
Responsibilities:
Lead technical implementation for new customers
Serve as a technical expert for platform configurations
Monitor usage data to identify health risks and drive retention
Act as a bridge to Product/Engineering regarding customer feedback
Conduct technical deep-dives and business reviews
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Product Implementation Specialist- US Shift
Optimize e-commerce post-purchase journeys with AI-powered tracking pages, intelligent returns management, and personalized shipping updates to boost loyalty.
Benefits:
Join a winning team
Autonomy and trust
Impact and growth
Education Requirements:
Bachelor's or Master’s degree in Engineering, Business, or a related field
Experience Requirements:
1–3 years of experience in SaaS onboarding, client success, or product implementation (startups preferred)
Other Requirements:
Strong communication skills
Proficient in Advanced Excel (Pivot tables, formulas, dashboards) and Excel Macros/VBA
Analytical, proactive, and solutions-oriented mindset
Comfortable with travel—willing to visit client sites and warehouses
Responsibilities:
Collaborate with ecommerce and logistics clients to understand their business needs
Own and manage your portfolio of clients from onboarding through implementation and go-live
Conduct regular client visits to map operational workflows
Deliver client training, live demos, and onboarding sessions
Work cross-functionally with Sales, Product, and Engineering teams
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Technical Support Specialist
Optimize e-commerce post-purchase journeys with AI-powered tracking pages, intelligent returns management, and personalized shipping updates to boost loyalty.
Benefits:
Competitive salary package with performance-based bonuses
Comprehensive health insurance coverage
Continuous learning and professional development opportunities
Employee assistance program for mental health
Supportive and inclusive work culture
Experience Requirements:
2+ years of experience in a customer support role, preferably in a B2B SaaS environment
Other Requirements:
Technical knowledge of APIs
Basic understanding of HTML and web technologies
Familiarity with JSON and XML formats
Experience using customer support platforms like Zendesk or Freshdesk
Strong problem-solving and communication skills
Responsibilities:
Manage customer inquiries through various support channels
Diagnose and troubleshoot customer issues related to the platform
Assist customers in integrating Clickpost’s platform into their existing systems
Document and log customer interactions and technical issues in the CRM
Identify and analyze recurring customer issues for product improvements
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Head of CSM
Optimize e-commerce post-purchase journeys with AI-powered tracking pages, intelligent returns management, and personalized shipping updates to boost loyalty.
Benefits:
Health insurance
Generous vacation policy
Learning and development budget
Team events and company offsites
Company laptop and devices
Experience Requirements:
8-12+ years in B2B SaaS
5+ years leading CS teams
Other Requirements:
Proven track record owning renewals + retention
Strong customer-facing leadership
Strong operational rigor
Experience working closely with Sales/RevOps/Product
Comfortable working with global customers/time zones
Responsibilities:
Own renewals and retention outcomes
Build a predictable expansion engine (upsell + cross-sell)
Improve customer experience and NPS
Build and scale the CS org
Operate with strong systems, process, and data
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Commercial Data Specialist (Full-Time)
Scale your B2G sales and win more public tenders using AI-powered monitoring, automated bid response generation, and strategic insights into competitor data.
Education Requirements:
A degree in Industrial Economics and Management, Engineering, Computer Science, Economics, Business, or a related field
Experience Requirements:
At least 3–5 years of experience in revenue analytics, RevOps, or data analytics
Solid knowledge of SQL and experience querying and modelling data
Working experience with Python for data analysis, automation, or transformation
Experience working with data transformation and orchestration tools such as dbt, Airflow
A strong understanding of B2B revenue metrics and funnels
Other Requirements:
Fluency in English
Swedish is a plus
Responsibilities:
Own and develop the data foundation of Tendium’s commercial organisation
Take responsibility for integrations between applications in the commercial and data tech stack
Design and maintain data transformation and orchestration pipelines
Own CRM and revenue data quality at scale
Create and maintain dashboards, reports, and analytical views
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Finnish-speaking Junior Analyst
Scale your B2G sales and win more public tenders using AI-powered monitoring, automated bid response generation, and strategic insights into competitor data.
Benefits:
Afterworks
Team activities
Education Requirements:
A recently completed bachelor’s degree (or equivalent)
Experience Requirements:
Native or fluent Finnish
Fluent English
Structured, analytical mindset and strong attention to detail
Responsibilities:
Analyse and review Finnish procurement documents and text-based data
Quality-assure AI-generated outputs to ensure clarity, accuracy, and relevance
Compile and deliver reports that customers use to make business decisions
Support internal teams with Finnish language expertise and translations
Contribute to data sourcing, validation, and continuous improvement of processes
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Technical Account Manager
Protect digital interactions and deliver seamless user experiences with a scalable identity platform featuring adaptive MFA, SSO, and no-code orchestration.
Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Education Requirements:
Bachelor’s Degree in Computer Science or equivalent experience
Experience Requirements:
Minimum of 5 years’ enterprise customer facing experience
Experience in Customer Success, Sales Engineering, Support or Professional Services
Understanding of Java and knowledge of web technologies
Experience with SFDC or equivalent CRM systems
Experience with Identity Management, Access Management or Federation
Other Requirements:
On-call may be a requirement for this position
Ability to manage proactive and reactive tasks effectively
Proven track record in managing relationships with large enterprise clients
Responsibilities:
Provide clients with technical recommendations and best practices
Facilitate visibility into company’s product roadmap
Assist with over-the-shoulder configuration help
Coordinate and conduct business reviews with customer leadership
Engage in the escalation and priority of support tickets
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Support Account Manager
Protect digital interactions and deliver seamless user experiences with a scalable identity platform featuring adaptive MFA, SSO, and no-code orchestration.
Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Experience Requirements:
5+ years experience with enterprise-class software systems
Incident Management, Problem Management and Change Management experience
Experience with queue management
Knowledge of support organization
Experience managing internal and external account stakeholders
Other Requirements:
Manager on-call weekend rotation
Excellent communication skills, both verbal and written
Approach problems methodically
Responsibilities:
Monitor the health of premier accounts
Organize ongoing support case reviews and ensure prioritization
Ensure customer needs and case Service level agreements are met
Oversee / communicate post mortem activities
Organize follow-the-sun handovers across regions
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Escalation Manager
Protect digital interactions and deliver seamless user experiences with a scalable identity platform featuring adaptive MFA, SSO, and no-code orchestration.
Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Experience Requirements:
5+ years of experience in an enterprise technical support or services organization
At least 2 years of direct experience managing high-severity critical-account escalations
Prior experience in Cybersecurity is strongly preferred
Familiarity with Salesforce Service Cloud and JIRA
Solid understanding of SaaS organizational and operational constructs
Other Requirements:
On-call duty may be required
Data-Driven Decision Making skills
Exceptional Communication skills
Responsibilities:
Primary point of contact for customer support case escalations
Triage, prioritize, and assign escalations to appropriate internal teams
Develop and execute detailed action plans for resolving escalated issues
Lead cross-functional initiatives for high-risk accounts
Conduct post-mortem reviews for major incidents
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Technical Account Manager
Protect digital interactions and deliver seamless user experiences with a scalable identity platform featuring adaptive MFA, SSO, and no-code orchestration.
Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Education Requirements:
Bachelor’s Degree in Computer Science or equivalent experience
Experience Requirements:
Minimum of 5 years’ enterprise customer facing experience
Understanding of Java and knowledge of web technologies
Experience with SFDC or equivalent CRM systems
Experience with Identity Management, Access Management or Federation
Other Requirements:
Role requires 50% travel
Ability to manage proactive and reactive tasks effectively
Responsibilities:
Provide clients with technical recommendations and best practices
Facilitate visibility into product roadmap
Assist with over-the-shoulder configuration help
Coordinate and conduct business reviews with customer leadership
Manage ongoing customer needs to drive retention
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Technical Account Manager
Protect digital interactions and deliver seamless user experiences with a scalable identity platform featuring adaptive MFA, SSO, and no-code orchestration.
Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Education Requirements:
Bachelor’s Degree in Computer Science or equivalent experience
Experience Requirements:
Minimum of 5 years’ enterprise customer facing experience
Understanding of Java and knowledge of web technologies
Experience with SFDC or equivalent CRM systems
Experience with Identity Management, Access Management or Federation
Other Requirements:
On-call may be a requirement for this position
Responsibilities:
Provide clients with technical recommendations and best practices
Facilitate visibility into product roadmap
Assist with configuration help on features and flows
Coordinate and conduct business reviews with customer leadership
Provide product demonstrations of Ping technologies
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Customer Success Manager
Achieve CFO-level clarity with real-time financial forecasting, automated scenario modeling, and an AI analyst designed for modern business owners and CPAs.
Benefits:
Join as one of the first 10 employees
Equity and cash performance bonuses
100% company-paid premiums for health
Unlimited PTO
Experience Requirements:
3-5 years of customer-facing experience at a high-growth SaaS company
Track record of meeting/exceeding targets
Experience using CRMs like HubSpot or Intercom
Other Requirements:
High level of empathy
Basic knowledge of finance/accounting concepts
Entrepreneurial spirit
Experience logging bugs and discussing technical issues
Responsibilities:
Cultivate deeper relationships with users as a trusted advisor
Provide product training and onboarding support
Support new feature launches with content creation
Document and prioritize user feedback and bugs
Advocate for users to other teams and leaders
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