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Digitap.AI

Customer Success Specialist - Mumbai

Streamline customer onboarding and automate risk management for BFSI and Fintech firms using AI-driven identity verification and alternate data credit scoring.

salesonsiteMumbai, INfull-time

Education Requirements:

  • Any Graduate / Postgraduate

Experience Requirements:

  • 3–7 years of experience in Customer Success, Account Management, or Solution Consulting

  • Hands-on experience working with Banks, Insurance companies, NBFCs, and Fintech clients

Other Requirements:

  • Strong knowledge of SaaS, API-led solutions, digital KYC, fraud tech

  • Hands-on experience with API testing tools (Postman, REST Assured)

  • Understanding of REST APIs and SOAP services

  • Excellent communication, presentation, negotiation, and relationship management

Responsibilities:

  • Drive client adoption of Digitap’s SaaS products and ensure smooth onboarding

  • Educate and onboard clients, conduct POCs, and ensure smooth implementation

  • Act as the primary point of contact for queries, escalations, and integrations

  • Identify upsell/cross-sell opportunities across KYC, AML, Fraud, and Risk APIs

  • Monitor client KPIs and product usage to recommend improvements

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Digitap.AI

Enterprise sales Manager - Mumbai

Streamline customer onboarding and automate risk management for BFSI and Fintech firms using AI-driven identity verification and alternate data credit scoring.

salesonsiteMumbai, INfull-time

Education Requirements:

  • MBA or relevant postgraduate degree

Experience Requirements:

  • 6+ years in BFSI Sales / Enterprise Sales (Banking, NBFCs, Fintech, Payments)

Other Requirements:

  • Strong understanding of digital lending, KYC, underwriting, or risk management

  • Excellent negotiation, communication, and presentation skills (CXO-level)

  • Ability to work independently in a fast-paced, target-driven environment

Responsibilities:

  • Acquire new enterprise clients in Banking, NBFCs, Fintech, and Payments

  • Develop strategic sales plans to drive revenue growth in BFSI

  • Build C-level relationships with banks and financial institutions

  • Position AI-driven onboarding, risk analytics, and fraud prevention solutions

  • Manage end-to-end sales cycles – prospecting, pitching, negotiation, and closure

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Rezo.ai

Associate Director - Sales (West)

Deliver seamless, omnichannel customer experiences using agentic AI to automate voice, chat, and email support across 30+ languages for enterprise brands.

salesonsiteMumbai, INfull-time

Experience Requirements:

  • 7 years + total work experience

  • 8+ years of experience in the B2B/SaaS/Enterprise domain

  • Experience in Solution/Concept selling (CRM/ ERP/ Contact Centers etc) is desired

Other Requirements:

  • Experience from the Conversational AI space preferred

  • Excellent leadership, communication, and interpersonal skills

  • Ability to engage and influence key stakeholders and perform pre-sales activities

  • Team Handling: Build, manage, and mentor a high-performing team

Responsibilities:

  • Identify and prospect sales opportunities in Large Enterprises to achieve revenue targets

  • Build and maintain a robust sales pipeline and track progress

  • Create and maintain excellent relationships with CXO level executives

  • Assist in conducting product demonstrations and articulate value propositions

  • Collaborate with Marketing and Product teams to align sales efforts

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Augnito

Senior DevOps Engineer

Streamline clinical documentation and EMR usability with intuitive Voice AI that transforms natural patient-clinician dialogue into structured medical reports.

engineeringhybridMumbai, INfull-time

Benefits:

  • Unleash Your Creativity

  • Startup Spirit

  • Flexible Hours

  • Competitive Compensation

  • ESOP plan

Experience Requirements:

  • 3+ years

Other Requirements:

  • Mastery of AWS, Azure, and OCI

  • Proficiency with Jenkins or GitHub Actions for CI/CD

  • Experience with Helm, ArgoCD, and Terraform

  • Scripting skills in Python, Bash, or Go

  • Expertise in Docker and Kubernetes orchestration

Responsibilities:

  • Lead DevOps endeavors and ownership of the CI/CD pipeline

  • Script and automate provisioning and deployment processes

  • Safeguard data and systems with high-level security

  • Collaborate with development and research teams

  • Detect and solve issues through monitoring and troubleshooting

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Folio3 AI

SolarSquare Energy - Artificial Intelligence Developer - Data Modeling

Accelerate business growth with custom AI development and pre-built models for computer vision, NLP, and generative AI designed for startups and enterprises.

engineeringonsiteMumbai, INfull-time

Other Requirements:

  • Experience in Python, SQL & python based frameworks

  • Hands-on experience with OpenAI APIs, Gemini APIs, and Hugging Face ecosystem

  • Knowledge of LangChain and AI frameworks like Pytorch, Tensorflow

Responsibilities:

  • Build production-ready AI applications using Python and FastAPI

  • Design and implement LLM pipelines

  • Develop and productionize multi-modal AI systems

  • Use orchestration frameworks (e.g., LangChain, LangGraph, CrewAI)

  • Leverage GCP services including Vertex AI, Cloud Run, and BigQuery

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Folio3 AI

Associate, Business Intelligence Developer

Accelerate business growth with custom AI development and pre-built models for computer vision, NLP, and generative AI designed for startups and enterprises.

engineeringhybridMumbai, INfull-time

Benefits:

  • Strong retirement plan

  • Tuition reimbursement

  • Comprehensive healthcare

  • Support for working parents

  • Flexible Time Off (FTO)

Education Requirements:

  • Bachelors degree in Computer Science Information Systems Data Science Finance or related field

  • Masters preferred

Experience Requirements:

  • 46 years of experience developing dashboards and models in Power BI

Other Requirements:

  • Expert knowledge of Power BI

  • Strong proficiency in DAX and Power Query

  • Solid SQL skills

  • Familiarity with AI/LLM integration in reporting workflows

Responsibilities:

  • Design and develop interactive dashboards and visualizations in Power BI

  • Build and maintain semantic models and datasets

  • Apply DAX build and tuning to optimize performance

  • Partner with Business Analysts to translate requirements into technical solutions

  • Collaborate with AI Integration Engineers to embed Copilot or generative AI features

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Lumiq

Sales Manager

Accelerate data maturity and unlock actionable insights in the Financial Services Industry using purpose-built AI platforms for banking, insurance, and lending.

salesonsiteMumbai, INfull-time

Benefits:

  • Group Medical polices - INR 5,00,000

  • Equal Employment Opportunity

  • Maternity Leave

  • 100% Sponsorship for certification

  • Flexible work hours

Experience Requirements:

  • 7-10 years work experience

  • 7-12 Years of experience in sales in IT/ITES/Consulting/Analytics

Other Requirements:

  • Enterprise sales experience is a Must

  • Personal connects with CxO levels

  • Familiarity with selling cloud Platforms

  • Critical thinker and growth mindset

  • Strong decision taking abilities

Responsibilities:

  • Identify appropriate prospects

  • Manage sales cycle to Close new business

  • Mining strategic accounts

  • Achieve sales goals

  • Develop growth strategies in coordination with leadership

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Lumiq

Account Manager - Sales

Accelerate data maturity and unlock actionable insights in the Financial Services Industry using purpose-built AI platforms for banking, insurance, and lending.

salesonsiteMumbai, INfull-time

Benefits:

  • Group Medical polices - INR 5,00,000

  • Equal Employment Opportunity

  • Maternity Leave

  • 100% Sponsorship for certification

  • Flexible work hours

Education Requirements:

  • Engineer (BTech)

  • MBA

Experience Requirements:

  • 7-10 years of experience in Strategic Account Management

  • Experience in working across levels in the Customer Organization

  • Experience in the IT Products Industry preferable

Other Requirements:

  • Specialist in Relationship management

  • Track record of consultative selling and solutioning

  • Techno-commercial knowledge

  • Results driven

  • Trustworthy and committed

Responsibilities:

  • Revenue growth and profitability for key accounts

  • Development and implementation of growth strategies

  • Tracking competition in key accounts

  • Pre-emption and resolution of issues

  • Moving relationship from vendor to trusted partner

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Firework

People & Talent Partner

Drive higher e-commerce conversion rates and customer engagement with the world’s largest AI-powered video commerce platform featuring 1:1 chat and shoppable video.

recruitingremoteMumbai, INfull-time

Benefits:

  • High-growth, team-centric environment

  • Innovation thrives and collaboration fuels success

  • Unparalleled opportunities to work cross-functionally

  • Drive meaningful impact in digital commerce

Education Requirements:

  • Bachelor's degree

Experience Requirements:

  • 5+ years recruiting experience within a global start-up

  • 2+ years People Ops generalist experience

  • Track record delivering on hiring objectives up to senior roles

Other Requirements:

  • Must be able to start the role in Pacific timezone initially

  • Working knowledge of invoices, budgets, and vendors

  • Exceptional communication skills with high level of EQ

  • Strong organizational skills and attention to detail

Responsibilities:

  • Drive end-to-end recruiting for select roles

  • Support onboarding, offboarding, and people lifecycle processes

  • Support and lead performance cycles and engagement initiatives

  • Provide administrative and operation support for core business functions

  • Maintain People systems, records, and documentation

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Firework

Customer Success Manager (India)

Drive higher e-commerce conversion rates and customer engagement with the world’s largest AI-powered video commerce platform featuring 1:1 chat and shoppable video.

salesremoteMumbai, INfull-time

Benefits:

  • High-growth, team-centric environment

  • Innovation thrives and collaboration fuels success

  • Unparalleled opportunities to work cross-functionally

  • Drive meaningful impact in digital commerce

Education Requirements:

  • Bachelor’s degree required

Experience Requirements:

  • 5+ years of enterprise customer success relationship management

  • Proven ability to manage revenue-related KPIs

  • Experience with B2B SaaS and e-commerce

  • Track record of contributing to revenue growth

Other Requirements:

  • Experience with Salesforce and Gainsight preferred

  • Must be able to travel for customer visits as needed

  • Strong experience with data tools, Excel or Google Sheets

  • Ability to influence technical and non-technical audiences

Responsibilities:

  • Act as a strategic business partner to enterprise accounts

  • Responsible for growing customer lifetime value and expansion

  • Forecast, drive, and negotiate renewal and upsell terms

  • Analyze usage data and customer behavior for ROI

  • Lead and conduct regular business reviews

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Appy Pie

Key Accounts Manager

Launch professional mobile apps and websites in minutes with natural language prompts and drag-and-drop tools, designed for businesses and non-technical creators.

salesremoteMumbai, IN
4 Lacs P.A. - 4.75 Lacs P.A.
full-time

Benefits:

  • Job/Soft skill training

  • Cafeteria

  • Office cab/shuttle

  • Health insurance

  • Child care facility

Education Requirements:

  • PG: MBA/PGDM in Any Specialization

Experience Requirements:

  • 1 - 2 years

Other Requirements:

  • It's a Field Sales Job

  • Comfortable with MS Office & Google Sheets

Responsibilities:

  • Identify and pitch advertising solutions to potential brands

  • Generate ad revenue through effective outreach

  • Schedule and conduct meetings with prospective clients

  • Manage accounts post-closure and ensure smooth campaign execution

  • Maintain accurate records of outreach and performance

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Appy Pie

Senior Analyst - Indirect Taxation

Launch professional mobile apps and websites in minutes with natural language prompts and drag-and-drop tools, designed for businesses and non-technical creators.

financeonsiteMumbai, INfull-time

Benefits:

  • Passionate, inspired people

  • Scale and opportunity

Education Requirements:

  • UG: Any Graduate

  • PG: CA in CA

Experience Requirements:

  • 0 - 1 years

  • Fresh Qualified CA with core Indirect Taxation experience during the Articleship

Other Requirements:

  • Mumbai based candidates only

  • Experienced problem solver with excellent written and verbal communication skills

  • Advanced MS office skills

Responsibilities:

  • Preparation of GSTR-1, GSTR-6, and GSTR-3B Returns

  • Reconciling Outward GL Liability balance with Register

  • ITC reconciliation with GSTR-2B

  • Compiling details for Annual GST Audit

  • Advisory services on applicability of GST

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Haptik

Retention Expert Intern

Deliver human-like customer experiences at scale with autonomous AI agents that handle support, sales, and bookings across voice and messaging channels.

salesonsiteMumbai, INinternship

Benefits:

  • Opportunity to learn B2B and SaaS sales processes

  • Mentorship in an AI-first company

  • Startup culture impact

Education Requirements:

  • Fresh graduates or final-year students

Other Requirements:

  • Strong communication and interpersonal skills

  • Interest in sales, SaaS, and B2B business models

  • Willingness to learn in a fast-paced environment

Responsibilities:

  • Assist the sales team with lead generation and prospecting

  • Support outreach activities including emails and calls

  • Maintain and update sales data and CRM records

  • Help prepare sales decks, reports, and proposals

  • Conduct basic market and competitor research

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Haptik

Software Engineer - Backend

Deliver human-like customer experiences at scale with autonomous AI agents that handle support, sales, and bookings across voice and messaging channels.

engineeringonsiteMumbai, INfull-time

Benefits:

  • Strategic partnership with Jio

  • Great team and leadership

  • Freedom to think and innovate

  • Fast-paced agile environment

  • Impactful work in Conversational AI

Education Requirements:

  • Bachelor's or higher degree in computer engineering

  • IIT/NIT graduate preferred

Experience Requirements:

  • 2-6 years of experience in developing and integrating scalable products

Other Requirements:

  • Good knowledge of python and Django framework

  • Knowledge of MySQL, Mongo, RabbitMQ, Redis, Elasticsearch, and Docker

  • Excellent written and verbal communication skills

  • Entrepreneurial mindset

  • Secure data handling practices

Responsibilities:

  • Build conversational flows (chat and voice-based) using Haptik platform tools

  • Integrate and develop various web-based APIs and logic flows

  • Participate in code reviews and quality assurance processes

  • Model database architecture for performance and scalability

  • Create professional technical documentation

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Haptik

Software Engineer, Backend - L3 (Python)

Deliver human-like customer experiences at scale with autonomous AI agents that handle support, sales, and bookings across voice and messaging channels.

engineeringonsiteMumbai, INfull-time

Benefits:

  • Strategic investment of $100 million from Jio

  • Working with recognized industry leaders

  • Culture of freedom and innovation

  • Impactful start-up environment

  • Exposure to large-scale AI interactions

Education Requirements:

  • Bachelor’s or higher degree in Computer Science or a related engineering field

Experience Requirements:

  • 7+ years of experience building highly scalable, resilient backend services in production

Other Requirements:

  • Strong expertise in Python and Django, Flask, or FastAPI

  • Knowledge of SQL & NoSQL (MySQL, MongoDB, Elasticsearch, Redis)

  • Experience with Docker, Kubernetes, and Cloud native environments

  • Proficiency with Git and Agile/Scrum

  • Exposure to cloud platforms (AWS/Azure/GCP)

Responsibilities:

  • Design, build, and maintain high-performance, secure backend services

  • Own complete feature lifecycles from design to monitoring

  • Troubleshoot production issues and improve reliability

  • Mentor junior engineers

  • Contribute to architectural discussions and system design

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Haptik

Voice AI Engineer (Hybrid)

Deliver human-like customer experiences at scale with autonomous AI agents that handle support, sales, and bookings across voice and messaging channels.

engineeringhybridMumbai, INfull-time

Benefits:

  • Strategic partnership with Jio

  • Opportunity to work on Generative AI

  • Culture of ownership and impact

  • Working with top-tier global brands

  • Award-winning tech startup culture

Experience Requirements:

  • Strong experience with voice or telephony systems

  • Hands-on backend development experience (Python / Node.js / Java)

Other Requirements:

  • Experience with APIs and cloud-based systems

  • Understanding of conversational AI concepts

  • Exposure to AI/ML or LLM-based features is a plus

  • Familiarity with contact center or SaaS products

Responsibilities:

  • Build and maintain voice bots, IVR systems, and call flows

  • Integrate speech-to-text and text-to-speech capabilities

  • Build backend services to support voice and AI workflows

  • Debug and resolve voice-related issues in production

  • Support customer implementations and feature rollouts

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Haptik

Executive - Billing & Collections

Deliver human-like customer experiences at scale with autonomous AI agents that handle support, sales, and bookings across voice and messaging channels.

financeonsiteMumbai, INcontract

Benefits:

  • Jio partnership exposure

  • Impactful start-up culture

  • Mentorship from experienced leaders

  • Work with notable global brands

Experience Requirements:

  • Minimum of 1+ year of experience in billing & collections roles

Other Requirements:

  • Strong communication skills and email etiquette

  • Advanced knowledge of Excel

  • Understanding of Indian GST and tax regulations

  • Experience with Zoho or similar CRM/billing systems preferred

  • Ability to interpret client contracts

Responsibilities:

  • Manage billing systems and financial operations

  • Execute end-to-end billing and collection processes

  • Create, maintain, and present financial reports

  • Collaborate with internal teams to resolve discrepancies

  • Ensure compliance with client contracts and tax terms

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Haptik

Implementation Analyst

Deliver human-like customer experiences at scale with autonomous AI agents that handle support, sales, and bookings across voice and messaging channels.

operationsonsiteMumbai, INcontract

Benefits:

  • Exposure to Reliance Jio ecosystem

  • Work with category-leading AI platform

  • Impactful startup culture

Experience Requirements:

  • 1+ years preferred

Other Requirements:

  • Understanding of APIs/backend systems preferred

  • In-depth platform knowledge

Responsibilities:

  • Build chatbot solutions working with PMs, IEs, and QAs

  • Map solutions for projects that solve customer's business goals

  • Manage client communications and daily scrum calls

  • Lead projects from solutioning to go live

  • Assist QA in testing and debugging bots

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Haptik

Business Development Representative

Deliver human-like customer experiences at scale with autonomous AI agents that handle support, sales, and bookings across voice and messaging channels.

salesonsiteMumbai, INcontract

Benefits:

  • Exposure to large-scale Jio accounts

  • Work in emerging AI technology sector

  • Supportive team culture

Education Requirements:

  • Bachelor’s degree in Business, Marketing, or a related field

Experience Requirements:

  • 3-4 years of experience in B2B sales (or 1-2 years based on secondary requirements section)

  • Proven expertise in prospecting and lead qualification

Other Requirements:

  • Strong communication and negotiation skills

  • Familiarity with CRM tools like Salesforce or HubSpot

  • Proactive and goal-oriented mindset

  • Ability to work with cross-functional teams

Responsibilities:

  • Identify new sales opportunities and conduct lead generation

  • Nurture relationships with stakeholders in Jio accounts

  • Support the sales team by setting meetings and driving qualified leads

  • Run consistent and targeted outbound campaigns

  • Identify cross-sell and upsell opportunities within the Jio ecosystem

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Haptik

Analyst - Customer Success

Deliver human-like customer experiences at scale with autonomous AI agents that handle support, sales, and bookings across voice and messaging channels.

operationsonsiteMumbai, INcontract

Benefits:

  • Part of Jio Platforms conglomerate

  • Exposure to large-scale conversational commerce

  • Growth-focused culture

Experience Requirements:

  • 1 Year of experience

Other Requirements:

  • Working knowledge of PowerBI or Google Data Studio

  • Advanced Excel/Google Sheets skills

  • Experience on CRM tools (Salesforce, Hubspot, etc.)

  • Work experience on different databases

Responsibilities:

  • Publish MIS and data reports for CS, clients, and product teams

  • Analyze data trends to arrive at actionable insights

  • Track sales funnel and operational metrics

  • Assist with onboarding and training sales talent with CRM tools

  • Create monthly reports for executive presentations

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