
Rezo.ai

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About
Rezo.ai is a data-first contact center powered by autonomous agents. It uses AI to automate customer support, scale customer outreach, and provide actionable insights and analytics. The platform leverages NLP, ML models, LLMs, and CCI integrations, built on a scalable cloud infrastructure. Rezo.ai offers solutions for customer support (feedback, FAQ resolution, appointment booking, complaint analysis), sales & marketing (lead qualification, follow-up calls, reactivation calls, service marketing calls), and serves various industries (NBFC, automobile, consumer durables, telecom, banking). Products include Engage AI, Analyse AI, and Agent Assist.
Platform
Task
Features
• natural language processing
• autonomous agents
• rpa
• cloud infrastructure & microservice architecture
• cci integrations
• ml models & llms
• real time insights and analytics
• intelligent routing engine
Job Opportunities
Regional Director- West
Rezo.ai is an AI-powered contact center platform automating customer support, providing insights, and scaling customer outreach across multiple channels.
Benefits:
Best in Class Medical Insurance
Mental Health Programs
Contemporary Leave Policy
Company Sponsored Offsites
Education Requirements:
An Engineering/Master’s Degree from a reputed institute
Experience Requirements:
8+ year of experience in the B2B/SaaS/Enterprise domain
6-10 Years Experience
3 - 5 Years Experience
0.6-4 Experience
8-15 Experience
Other Requirements:
Ability to engage and influence key stakeholders in accounts
Effective in performing technical/functional activities required during pre-sales stage
Experience in Solution/Concept selling (CRM/ ERP/ Enterprise/ Contact Centers/ SaaS/ CPaaS Solutions)
Should be comfortable in understanding and explaining technology and solutions with a consultative approach
Excellent communication, presentation, and negotiation skills
Self-motivated and results-driven with a passion for sales
Ability to work independently and as part of a team
Strong problem-solving and decision-making skills
Ability to work independently in a fast-paced & dynamic environment
Proficiency in Gujrati, including an in-depth understanding of grammar, syntax, and cultural nuances
Understanding with NLP (Natural Language Processing) and conversational AI technologies
Strong communication skills and the ability to work collaboratively in a team environment
Attention to detail and a passion for language and linguistic analysis
Previous experience in linguistic analysis, translation, or NLP projects is desirable
Ability to adapt to a dynamic work environment and handle multiple tasks simultaneously
Experience in working with language data, annotation tools, and linguistic databases
Understanding of machine learning concepts and their application to language processing
Responsibilities:
Identify, prospect & qualify the potential sales opportunities of our products offerings in the Large Enterprises segment in the assigned geography/region/industry vertical and achieve the sales revenue targets
Build and maintain a robust sales pipeline and consistently track progress
Create/maintain excellent relationships with potential customers at CXO level executives
Assist in conducting product demonstrations and articulate the value proposition of our solutions
Collaborate with cross-functional teams, including Marketing and Product, to align sales efforts with company goals
Show more details
Regional Director- South
Rezo.ai is an AI-powered contact center platform automating customer support, providing insights, and scaling customer outreach across multiple channels.
Benefits:
Best in Class Medical Insurance
Mental Health Programs
Contemporary Leave Policy
Company Sponsored Offsites
Education Requirements:
An Engineering/Master’s Degree from a reputed institute
Experience Requirements:
8+ year of experience in the B2B/SaaS/Enterprise domain
6-10 Years Experience
3 - 5 Years Experience
0.6-4 Experience
8-15 Experience
Other Requirements:
Ability to engage and influence key stakeholders in accounts
Effective in performing technical/functional activities required during pre-sales stage
Experience in Solution/Concept selling (CRM/ ERP/ Enterprise/ Contact Centers/ SaaS/ CPaaS Solutions)
Should be comfortable in understanding and explaining technology and solutions with a consultative approach
Excellent communication, presentation, and negotiation skills
Self-motivated and results-driven with a passion for sales
Ability to work independently and as part of a team
Strong problem-solving and decision-making skills
Ability to work independently in a fast-paced & dynamic environment
Proficiency in Gujrati, including an in-depth understanding of grammar, syntax, and cultural nuances
Understanding with NLP (Natural Language Processing) and conversational AI technologies
Strong communication skills and the ability to work collaboratively in a team environment
Attention to detail and a passion for language and linguistic analysis
Previous experience in linguistic analysis, translation, or NLP projects is desirable
Ability to adapt to a dynamic work environment and handle multiple tasks simultaneously
Experience in working with language data, annotation tools, and linguistic databases
Understanding of machine learning concepts and their application to language processing
Responsibilities:
Identify, prospect & qualify the potential sales opportunities of our products offerings in the Large Enterprises segment in the assigned geography/region/industry vertical and achieve the sales revenue targets
Build and maintain a robust sales pipeline and consistently track progress
Create/maintain excellent relationships with potential customers at CXO level executives
Assist in conducting product demonstrations and articulate the value proposition of our solutions
Collaborate with cross-functional teams, including Marketing and Product, to align sales efforts with company goals
Show more details
Gujarati Linguistic Specialist
Rezo.ai is an AI-powered contact center platform automating customer support, providing insights, and scaling customer outreach across multiple channels.
Benefits:
Best in Class Medical Insurance
Mental Health Programs
Contemporary Leave Policy
Company Sponsored Offsites
Education Requirements:
Bachelor’s or Master's degree in Linguistics, Computational Linguistics, Gujrati Language, or a related field
Experience Requirements:
0.6-4 Experience
Other Requirements:
Proficiency in Gujrati, including an in-depth understanding of grammar, syntax, and cultural nuances
Understanding with NLP (Natural Language Processing) and conversational AI technologies
Strong communication skills and the ability to work collaboratively in a team environment
Attention to detail and a passion for language and linguistic analysis
Previous experience in linguistic analysis, translation, or NLP projects is desirable
Ability to adapt to a dynamic work environment and handle multiple tasks simultaneously
Experience in working with language data, annotation tools, and linguistic databases
Understanding of machine learning concepts and their application to language processing
Responsibilities:
Conduct linguistic analysis of the Gujrati language to identify linguistic patterns, nuances, and cultural elements relevant to the conversational AI domain
Collaborate with the development team to create and refine language models for conversational AI in Gujrati, considering syntax, grammar, and vocabulary
Translate and localize content from English or other languages into Gujrati, ensuring cultural appropriateness and linguistic accuracy
Conduct rigorous testing and quality assurance of the conversational AI system to verify the linguistic accuracy and naturalness of the output in Gujrati
Work on data collection, annotation, and validation tasks for training conversational AI models in Gujrati, ensuring high-quality, diverse, and representative language data
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