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Rezo.ai

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About

Rezo.ai is a data-first contact center powered by autonomous agents. It uses AI to automate customer support, scale customer outreach, and provide actionable insights and analytics. The platform leverages NLP, ML models, LLMs, and CCI integrations, built on a scalable cloud infrastructure. Rezo.ai offers solutions for customer support (feedback, FAQ resolution, appointment booking, complaint analysis), sales & marketing (lead qualification, follow-up calls, reactivation calls, service marketing calls), and serves various industries (NBFC, automobile, consumer durables, telecom, banking). Products include Engage AI, Analyse AI, and Agent Assist.

Platform
Web
Task
call automation

Features

natural language processing

autonomous agents

rpa

cloud infrastructure & microservice architecture

cci integrations

ml models & llms

real time insights and analytics

intelligent routing engine

Job Opportunities

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Rezo.ai

Regional Director- West

Rezo.ai is an AI-powered contact center platform automating customer support, providing insights, and scaling customer outreach across multiple channels.

salesonsiteMumbaifull-time

Benefits:

  • Best in Class Medical Insurance

  • Mental Health Programs

  • Contemporary Leave Policy

  • Company Sponsored Offsites

Education Requirements:

  • An Engineering/Master’s Degree from a reputed institute

Experience Requirements:

  • 8+ year of experience in the B2B/SaaS/Enterprise domain

  • 6-10 Years Experience

  • 3 - 5 Years Experience

  • 0.6-4 Experience

  • 8-15 Experience

Other Requirements:

  • Ability to engage and influence key stakeholders in accounts

  • Effective in performing technical/functional activities required during pre-sales stage

  • Experience in Solution/Concept selling (CRM/ ERP/ Enterprise/ Contact Centers/ SaaS/ CPaaS Solutions)

  • Should be comfortable in understanding and explaining technology and solutions with a consultative approach

  • Excellent communication, presentation, and negotiation skills

  • Self-motivated and results-driven with a passion for sales

  • Ability to work independently and as part of a team

  • Strong problem-solving and decision-making skills

  • Ability to work independently in a fast-paced & dynamic environment

  • Proficiency in Gujrati, including an in-depth understanding of grammar, syntax, and cultural nuances

  • Understanding with NLP (Natural Language Processing) and conversational AI technologies

  • Strong communication skills and the ability to work collaboratively in a team environment

  • Attention to detail and a passion for language and linguistic analysis

  • Previous experience in linguistic analysis, translation, or NLP projects is desirable

  • Ability to adapt to a dynamic work environment and handle multiple tasks simultaneously

  • Experience in working with language data, annotation tools, and linguistic databases

  • Understanding of machine learning concepts and their application to language processing

Responsibilities:

  • Identify, prospect & qualify the potential sales opportunities of our products offerings in the Large Enterprises segment in the assigned geography/region/industry vertical and achieve the sales revenue targets

  • Build and maintain a robust sales pipeline and consistently track progress

  • Create/maintain excellent relationships with potential customers at CXO level executives

  • Assist in conducting product demonstrations and articulate the value proposition of our solutions

  • Collaborate with cross-functional teams, including Marketing and Product, to align sales efforts with company goals

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Regional Director- South

Rezo.ai is an AI-powered contact center platform automating customer support, providing insights, and scaling customer outreach across multiple channels.

Benefits:

  • Best in Class Medical Insurance

  • Mental Health Programs

  • Contemporary Leave Policy

  • Company Sponsored Offsites

Education Requirements:

  • An Engineering/Master’s Degree from a reputed institute

Experience Requirements:

  • 8+ year of experience in the B2B/SaaS/Enterprise domain

  • 6-10 Years Experience

  • 3 - 5 Years Experience

  • 0.6-4 Experience

  • 8-15 Experience

Other Requirements:

  • Ability to engage and influence key stakeholders in accounts

  • Effective in performing technical/functional activities required during pre-sales stage

  • Experience in Solution/Concept selling (CRM/ ERP/ Enterprise/ Contact Centers/ SaaS/ CPaaS Solutions)

  • Should be comfortable in understanding and explaining technology and solutions with a consultative approach

  • Excellent communication, presentation, and negotiation skills

  • Self-motivated and results-driven with a passion for sales

  • Ability to work independently and as part of a team

  • Strong problem-solving and decision-making skills

  • Ability to work independently in a fast-paced & dynamic environment

  • Proficiency in Gujrati, including an in-depth understanding of grammar, syntax, and cultural nuances

  • Understanding with NLP (Natural Language Processing) and conversational AI technologies

  • Strong communication skills and the ability to work collaboratively in a team environment

  • Attention to detail and a passion for language and linguistic analysis

  • Previous experience in linguistic analysis, translation, or NLP projects is desirable

  • Ability to adapt to a dynamic work environment and handle multiple tasks simultaneously

  • Experience in working with language data, annotation tools, and linguistic databases

  • Understanding of machine learning concepts and their application to language processing

Responsibilities:

  • Identify, prospect & qualify the potential sales opportunities of our products offerings in the Large Enterprises segment in the assigned geography/region/industry vertical and achieve the sales revenue targets

  • Build and maintain a robust sales pipeline and consistently track progress

  • Create/maintain excellent relationships with potential customers at CXO level executives

  • Assist in conducting product demonstrations and articulate the value proposition of our solutions

  • Collaborate with cross-functional teams, including Marketing and Product, to align sales efforts with company goals

Show more details

Gujarati Linguistic Specialist

Rezo.ai is an AI-powered contact center platform automating customer support, providing insights, and scaling customer outreach across multiple channels.

Benefits:

  • Best in Class Medical Insurance

  • Mental Health Programs

  • Contemporary Leave Policy

  • Company Sponsored Offsites

Education Requirements:

  • Bachelor’s or Master's degree in Linguistics, Computational Linguistics, Gujrati Language, or a related field

Experience Requirements:

  • 0.6-4 Experience

Other Requirements:

  • Proficiency in Gujrati, including an in-depth understanding of grammar, syntax, and cultural nuances

  • Understanding with NLP (Natural Language Processing) and conversational AI technologies

  • Strong communication skills and the ability to work collaboratively in a team environment

  • Attention to detail and a passion for language and linguistic analysis

  • Previous experience in linguistic analysis, translation, or NLP projects is desirable

  • Ability to adapt to a dynamic work environment and handle multiple tasks simultaneously

  • Experience in working with language data, annotation tools, and linguistic databases

  • Understanding of machine learning concepts and their application to language processing

Responsibilities:

  • Conduct linguistic analysis of the Gujrati language to identify linguistic patterns, nuances, and cultural elements relevant to the conversational AI domain

  • Collaborate with the development team to create and refine language models for conversational AI in Gujrati, considering syntax, grammar, and vocabulary

  • Translate and localize content from English or other languages into Gujrati, ensuring cultural appropriateness and linguistic accuracy

  • Conduct rigorous testing and quality assurance of the conversational AI system to verify the linguistic accuracy and naturalness of the output in Gujrati

  • Work on data collection, annotation, and validation tasks for training conversational AI models in Gujrati, ensuring high-quality, diverse, and representative language data

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