Account Manager Associate
Benefits:
healthcare coverage
insurance offerings
wellness resources
retirement savings programs
unlimited PTO
Experience Requirements:
1β2 years in a customer-facing role
Other Requirements:
Familiarity with corporate travel or Navan platform is a plus
Strong written communication
Ability to prioritize in a fast-moving environment
Meticulous attention to detail
Responsibilities:
Manage the SMB product-support inbox and triage requests
Partner with Account Managers on strategic accounts
Identify high potential new customers for AEs
Troubleshoot and educate users as a product expert
Share customer feedback with product and engineering
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