Benefits:

• Competitive salary and performance-based bonuses

• Opportunity to work with cutting-edge AI technology

• Modern, chic office space in a vibrant neighborhood

• Regular team outings and off-sites

• Potential for significant ESOP grants based on performance

Education Requirements:

• B.Tech degree or equivalent

Experience Requirements:

• Strong technical aptitude and ability to quickly learn new software

• Excellent communication skills and cultural adaptability

• Project management and organizational skills

• Problem-solving and troubleshooting abilities

• Data analysis and interpretation skills

Responsibilities:

• Provide Resolution-Focused Support

• Knowledge Base and Process Optimization

• Strategic Client Onboarding

• Drive Product Adoption Through Proactive Configuration

Benefits:

• Competitive salary and performance-based bonuses

• Opportunity to work with cutting-edge AI technology

• Modern, chic office space in a vibrant neighborhood

• Regular team outings and off-sites

• Potential for significant ESOP grants based on performance

Experience Requirements:

• Proven track record in B2B SaaS sales

• Strong understanding of AI and customer support technologies

• Excellent communication and presentation skills

• Demonstrated ability to managing free trials

Responsibilities:

• Achieve a 40% win rate on assigned demos

• Convert 20% of Product-Led Growth (PLG) leads

• Meet or exceed quarterly revenue targets

• Conduct effective needs discovery

• Manage and guide customers through free trials

Benefits:

• Opportunity to shape the future of customer support with AI

• Work with a talented team backed by top-tier investors

• Significant impact on product direction and company success

• Competitive compensation and equity

• Remote-friendly work environment

Experience Requirements:

• Deep expertise in React Native and version upgrade experience

• Strong track record of shipping mobile features

• Proven ability to write clean, maintainable code

• Experience with mobile app performance optimization

Other Requirements:

• GitHub profile and examples of React Native apps

Responsibilities:

• Leading React Native version upgrade initiatives

• Developing and shipping new mobile features

• Optimizing app performance and memory usage

• Collaborating with product and design teams

• Conducting code reviews

Benefits:

• Opportunity to shape the future of customer support with AI

• Work with a talented team backed by top-tier investors

• Significant impact on product direction and company success

• Competitive compensation and equity

• Remote-friendly work environment

Experience Requirements:

• Proven track record of shipping beautiful, functional designs at scale

• Deep expertise in typography, color theory, and interaction design

• Experience building and maintaining design systems

• Strong portfolio

Other Requirements:

• Portfolio showcasing their best work

Responsibilities:

• Collaborating with product and engineering teams

• Creating and maintaining our design system

• Conducting user research and analyzing data

• Iterating on existing features

• Documenting design patterns

Benefits:

• Paid Parental Time Off

• Advanced Degrees

• Continuous Education

• Relax and recharge

• Health coverage

Experience Requirements:

• managing the creation and development of complex enterprise AI solutions

• driving tangible business value

Responsibilities:

• managing the creation and development of complex enterprise AI solutions

• driving tangible business value

Benefits:

• Paid Parental Time Off

• Advanced Degrees

• Continuous Education

• Relax and recharge

• Health coverage

Experience Requirements:

• design

• develop

• implement enterprise AI solutions

Responsibilities:

• design

• develop

• implement enterprise AI solutions

Education Requirements:

• Bachelor's degree in Engineering or Computer Applications

Experience Requirements:

• 2+ years of experience in technical support, customer service, or related fields

• Experience working with software installation and configuration, preferably in a SaaS environment

Other Requirements:

• Excellent problem-solving and troubleshooting skills

• Strong communication skills

Responsibilities:

• Work closely with Product and Engineering teams

• Provide ongoing technical support to existing customers

• Configure the SaaS product to meet customer needs

• Collaborate with cross-functional teams

• Create and maintain technical documentation

Education Requirements:

• Bachelor's degree in Computer Science, Web Development, or a related field

Experience Requirements:

• A minimum of 5 years of professional experience in UI engineering, with a focus on API integration, data visualization, and web app development

Other Requirements:

• Experience working with global teams

Responsibilities:

• Designing, developing, and implementing user interfaces for web applications

• Collaborating with product managers, UX designers, and other stakeholders

• Developing and maintaining API integrations

• Building, testing, and deploying web applications

• Troubleshooting and resolving UI-related issues

Education Requirements:

• Bachelor’s degree in Computer Science or a related field

Experience Requirements:

• 2-8 years of experience in Platform or Infrastructure Engineering or a related technical role

Responsibilities:

• Assisting in designing, implementing, and maintaining scalable, microservices-based architectures

• Building and optimizing cloud-based infrastructure and platform components

• Designing, enhancing, and testing platform components

• Designing and implementing monitoring and observability solutions

• Collaborating with senior engineers to improve system reliability, scalability, and performance

Education Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field

Experience Requirements:

• 8+ years experience as a Test / QA Engineer

Other Requirements:

• Experience working with global teams

Responsibilities:

• Developing test strategies, building test frameworks and test plans

• Building testing frameworks for system and integration testing

• Building testing framework for improving unit test quality and velocity

• Integrating automated tests CI/CD infrastructure

• Developing stress testing framework

Education Requirements:

• Bachelor's degree in Computer Science, Web Development, or a related field

Experience Requirements:

• A minimum of 3 years of professional experience in web development

Other Requirements:

• Experience working with global teams

Responsibilities:

• Designing, developing, testing, and deploying responsive web pages

• Creating interactive website elements and implementing dynamic and engaging animations

• Writing well-designed, testable, and efficient code

• Working with graphic designers to integrate visual content seamlessly into the website

• Ensuring the performance, quality, and responsiveness of interactive elements

Education Requirements:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field

Experience Requirements:

• At least 10 years of relevant work experience, including experience in system design and architecting enterprise platforms

Responsibilities:

• Leading the design and architecture of complex, scalable platforms

• Collaborating across back-end, front-end, and platform teams

• Building and maintaining highly scalable back-end systems

• Developing and integrating APIs

• Ensuring data architecture supports multiple formats and use cases

Education Requirements:

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), or a related field

Experience Requirements:

• 5+ years of experience in UX/UI design

Responsibilities:

• Creating intuitive and visually appealing user interfaces

• Working closely with cross-functional teams

• Developing prototypes

• Simplifying complex processes into elegant and user-friendly interfaces

• Establishing and maintaining detailed user-interface patterns

Education Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field

Experience Requirements:

• 8+ years experience as a Solutions Architect/Solutions Engineer

Responsibilities:

• Collaborating with the sales leadership to understand customer requirements

• Developing an in-depth understanding of Ema’s technology

• Delivering compelling product demonstrations

• Working closely with customers to execute successful PoCs

• Collaborating with customers to design and architect solutions

Education Requirements:

• Bachelor's degree in Engineering (mechanical, electrical, civil, or related field) or equivalent experience

Responsibilities:

• Write comprehensive blog posts, articles, whitepapers, case studies, product descriptions, and other content

• Develop detailed user guides, tutorials, and FAQs

• Create content that aligns with industry trends and addresses customer pain points

• Collaborate with engineers and subject matter experts

Education Requirements:

• Bachelor’s degree in Computer Science Engineering or related field

Experience Requirements:

• 5 to 10+ years of hands-on experience in testing connectivity software (both on device firmware and cloud infrastructure) and network protocols

Other Requirements:

• Experience in CI/CT (Jenkins/GitHub Actions/..), release, and change management tools i.e. GIT or similar GitLab.

• Basic understanding of networking protocols (TCP, HTTP, UDP) and networking equipment.

• Good understanding (on-hands & theoretical) on connectivity technologies – WiFi (knowledge of IEEE 802.11 standards is a must), L2-L7 network layers,

• Hands on knowledge on network tools such as – Packet generators (Ex: iPerf), Packet Sniffers, AP/ Client simulators, RF Chambers, Interference Generators

• Knowledge of programming languages C and Linux Shell Scripting required.

• Good understanding of Linux Environment is required.

• Optional: CCIE Enterprise Wireless Certification

Responsibilities:

• Develop quality standards and test procedures

• Execute & monitor test cases to identify defects and ensure products meet specified requirements.

• Documentation related to testing processes, strategies, and results

• Reporting testing progress, challenges, and results to relevant stakeholders

Education Requirements:

• Bachelor’s degree in Computer Science Engineering or related field

Experience Requirements:

• 6 – 9 years of product automation experience

Other Requirements:

• Automation experience at Unit, Integration and End-to-End level

• Experience with Selenium, Mocha/jest/chai, GraphiQL, POSTMAN or similar tools.

• Experience in CI/CT (Jenkins/GitHub Actions/..), release, and change management tools i.e. GIT or similar GitLab.

• Hands-on experience in Linux and Cloud Infrastructure (AWS, GCP, Oracle etc.)

• Knowledge of modern web application and service development, i.e. HTTP, TLS, JSON, XML, and cryptography

• Programming experience in Linux Shell Script and Java/JS/NodeJS/Python/..

• Basic understanding of networking protocols (TCP, HTTP, UDP) and networking equipment.

• Basic knowledge of DBMS like SQL, NoSQL

• Good to have experience on SaaS product environment

Responsibilities:

• Develop quality standards and test procedures

• Execute & monitor test cases to identify defects and ensure products meet specified requirements.

• Documentation related to testing processes, strategies, and results

• Reporting testing progress, challenges, and results to relevant stakeholders

Education Requirements:

• Bachelor’s degree in Computer Science Engineering or related field

Experience Requirements:

• 3-6 years of product automation experience

Other Requirements:

• Automation experience at Unit, Integration and End-to-End level

• Experience with Selenium, Mocha/jest/chai, GraphiQL, POSTMAN or similar tools.

• Experience in CI/CT (Jenkins/GitHub Actions/..), release, and change management tools i.e. GIT or similar GitLab.

• Hands-on experience in Linux and Cloud Infrastructure (AWS, GCP, Oracle etc.)

• Knowledge of modern web application and service development, i.e. HTTP, TLS, JSON, XML, and cryptography

• Programming experience in Linux Shell Script and Java/JS/NodeJS/Python/..

• Basic understanding of networking protocols (TCP, HTTP, UDP) and networking equipment.

• Basic knowledge of DBMS like SQL, NoSQL

• Good to have experience on SaaS product environment

Responsibilities:

• Develop quality standards and test procedures

• Execute & monitor test cases to identify defects and ensure products meet specified requirements.

• Documentation related to testing processes, strategies, and results

• Reporting testing progress, challenges, and results to relevant stakeholders

Education Requirements:

• Bachelor’s degree in Computer Science, Engineering or related field

Experience Requirements:

• 5 to 10+ years

Other Requirements:

• Should have 5 to 10+ years of hands on experience in testing connectivity software (both on device firmware and cloud infrastructure) and network protocols.

• Good understanding (both on-hands and theoretical) on connectivity technologies – WiFi (knowledge of IEEE 802.11 standards is a must), L2-L7 network layers, Cloud Infrastructure (AWS, GCP, Oracle etc.)

• Hands on knowledge on testing tools such as – Packet generators (Ex: iPerf), Packet Sniffers, AP/ Client simulators, RF Chambers, Interference Generators

• Automation Skills are a must. Prospective candidates should have proficiency in one or more scripting languages

• To be able to debug complex problems independently, Reproduce customer issues in the lab, develop test plans and complex test scenarios, build new testbeds, good communication skills, good team player

Education Requirements:

• Bachelor’s degree in Computer Science, Engineering or related field

Experience Requirements:

• 1 to 5 years of hands on experience in testing connectivity software (both on device firmware and cloud infrastructure) and network protocols

Other Requirements:

• Good understanding of Testing procedures (Manual and SW testing)

• Good understanding of Wi-Fi standards / protocols

• Knowledge of networking concepts – IP address Ethernet protocols.

• Knowledge of packet analysis using sniffers.

• Must have worked on Wi-Fi routers, APs, mesh, switches/ bridges, routers etc.

• Should have sound communications skills.

• Knowledge of Linux is an added advantage.

• Relevant software testing certifications are a plus.

• Automation skills are a must